Barchester Woodland View Care Home

Long View, 216 Turner Road, Colchester CO4 5JR
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9.7 123 Reviews
  • Barchester Woodland View Care Home, Colchester
Barchester Colchester Care Home is a 2015 addition to this skilled and highly-respected provider's portfolio. A purpose-built environment with many homely qualities and en-suite bedrooms can be tailored to suit the care and lifestyle needs of client.

The location has been well chosen, being one of Colchester's beauty hotspots, while quality nursing professionals are recruited to safeguard high standards.

There are many activities planned and available for residents to choose from and the full-time activities team ensure that each resident is able to participate daily.
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Care Provided by Barchester Woodland View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Woodland View Care Home to find out the exact price for your requirements.

Contact Barchester Woodland View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Woodland View Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Adrien Csipkar (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Barchester Woodland View Care Home Reviews (123)

9.7

Barchester Woodland View Care Home has a Review Score of 9.7 (9.716) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Woodland View Care Home has 123 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Woodland View Care Home
  • 31
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Total of 123, showing 81-100
Review from J L (Sister-in-law of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have visited now on 5 or 6 occasions and each time have been very impressed by surroundings and staff. This time a member of staff broke off what she was doing to offer tea/coffee and brought it to us. Whilst sitting in the corridor, I was very moved indeed to see the friendliness, gentle kindness
and great patience shown by all the staff to residents.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeIt is lovely but also very important that people see the team doing what they do every day, recognising the care we provide to everyone at Woodland View. As a large and close family orientated team, caring is in our blood and is why we do what we do. Your kind words are very much appreciated and will be fed back to the team. Thank you.
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Review from Laura L (Friend of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting this care home for just under 2 years. My close friend is currently a resident. I have, on every visit, always been greeted with a welcome, kindness and helpfulness. All the staff are ready to speak to us and they are certainly kind, caring and patient with my friend. I am unable
to comment on some of the questions below.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeThank you for your positive comments. We form strong relationships with both our residents, their family and friends. We are always ready to answer any questions they may have or indeed any concerns.
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Review from Michelle R (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my dad into Woodland View in December 2015 from another home. From the moment he arrived, he received the most wonderful care. It was all the little extra touches which made it such a special time when we know we could have found it difficult.


As Dad's health deteriorated, it was a comfort

to me to know that he was always shown kindness and respect. He would have been especially pleased that he was always helped to look clean and smart until the end. Thank you.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeAs with all of the residents at Woodland View, we know each and every one of our residents very well. The bond and relationship that formed with your father when he moved to the care home, just grew and grew over time. Your father was adored and your loss was shared by everyone here. He will be sorely missed but held in our memories and hearts with great affection.
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Review from A M T (Daughter of Resident) published on 2 March 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
Although Carers were very caring, not enough for the number of residents. Late medication admin. Late return and loss of clothing. Continuously had to chase the invoice for monies paid, all within 4 weeks Mum spent at Woodland View for respite following a broken right hip.


Late medication was highlighted

to Care Home Manager. Mum has Parkinsons' so important she receives her Meds on time. Despite this, the times were not adhered to and many days the medication was dispensed late.
On a number of occasions, Mum had to wait more than 15 minutes to be assisted, with it being longer during the night.


Upon leaving the home to go to another on the 18th January, not all her medication were sent, medication list and times not sent and hospital discharge letter was not sent.


Overall, it may look grand upon entering but would suggest looking beyond the entrance, as I did when I was present, day in and day out, during the 4 weeks my Mother was there for respite.

Reply from Juliet Driver, General Manager at Barchester Woodland View Care HomeThank you for your review. At Woodland View, we pride ourselves on the level of care that we provide and work with our residents and relatives to provide all their needs whilst giving them the best quality of life and care possible. I am very sorry to hear that your experience was not to our usual standard. Please be assured that we are looking into the issues you have raised and will take all necessary actions to remedy any shortfalls we identify.
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Review from Y H (Resident) published on 28 February 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Our nurses are very dedicated. They say they will do something and it is always finished before they go home after many emails, faxes etc. We have one who shines above all others and deserves an award.
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Review from Karen W (Daughter-in-law of Resident) published on 28 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would like to say how wonderful the manager and all staff have been. The care, professionalism and compassion they have shown have made a huge difference to us as a family. Everyone is so welcoming and always has time no matter how busy to say hello, answer queries or explain things better. We couldn't
have found anywhere better for our Dad, Father in Law and Grandad to spend his final days and to know how well cared for he is.
Reply from Jodi Rutherford, Customer Relationship Manager at Barchester Woodland View Care HomeThank you for your kind comments. We pride ourselves on the level of care that we provide so I am very pleased to hear about your experience with us.
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Review from Doris S (Sister of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister, who has Alzheimer's and increasing memory and daily function loss, was agitated and often angry or unhappy when she first came to Woodland View, but she is calmer and happier, more settled now. This is in great part due to the excellent care she is receiving and because she is physically
active, the varied programme of activities provided. The atmosphere is warm, friendly and caring with a great sense of happy relationships and awareness of the need for companionships. I and my family are extremely pleased with the caring staff and excellent provisions to meet all my sister's increasing needs.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeThank you for your positive comments and lovely feedback. As with your sister, we form real friendships with all of our residents. That way it increases our ability to identify their moods and needs. This in turns gives us the opportunity to know what will or won't work for them as we try and make their time here as comfortable and enjoyable as possible. We also work very hard to ensure we are there for family and friends as their needs are just as important to us, especially as with yourself living so far away, it's vital you feel reassured that your loved one is receiving the best possible care, are safe and are actually enjoying their time here.
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Review from Donna J (Daughter of Resident) published on 2 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for a loved one is likely to be one of the biggest and most difficult decisions you are likely to make.


What I particularly appreciated about Woodland View was the honesty and integrity of its management team and the caring and compassion of its nurses, carers and support staff;

Who recognise that whilst they may not always get it right first time, they are very happy to work in partnership with residents and their family to do the best they can.


Woodland View offers a beautiful setting; welcoming and extremely clean.


Sadly my father passed away before he was truly able to benefit from the facilities Woodland View has on offer, however, due to the effort of all of the team, his last days were, without doubt, made more peaceful and comfortable than we could have ever imagined.


There are no words to say how grateful my family and I are for the love and kindness shown to dad and our family, my only regret is that dad never came to you sooner. Thank you and keep up the good work!

Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeThank you for your kind reflection on the care your father and your family were given at Woodland View. We work very hard with sensitivity but enthusiasm as a team to make Woodland View a home with real heart and where everyone is cared for to the highest standards and dignity is maintained.
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Review from P B (Resident) published on 20 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, care is very good. At times, when staff holidays etc, things get a bit less, but management try to help out and roll up their sleeves. They all try very hard.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeThank you very much for your review. As you note, we all work as a team to cover any unforeseen circumstances. Our ultimate priority is that our residents continue to enjoy the high standards we maintain.
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Review from Jean P (Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am generally very happy in the residence. The rooms and common areas are 4* standard. The nursing is excellent. Occasionally some carers do not fully understand my vision is poor and hearing is also poor, but in general, people are very kind.
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Review from Y A H (Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff supportive, caring and helpful but I do think that there is a shortage of staff at times which impacts on the good service we receive normally.


All the staff work extremely hard and I feel if they were paid more and recognised more for their valuable contribution they make, then

there would not be such a high turnover of staff.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeThank you for your review and your very supportive words. All Barchester homes work with a tool which determines the levels required to effectively staff our homes. Unfortunately, as with any other business, at times our operation experiences unplanned sickness. As a team, as you have mentioned, we work very hard to minimise the impact of this on residents. Thank you again for reviewing Woodland View.
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Review from W F (Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and kind always.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeWilly enjoys interacting with staff at all levels and it is lovely for him to recognise everything the team do to make his home a happy and comfortable place to be. Every member of our team interacts with residents, ensuring they have a warm relationship and circle of people who know them well.
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Review from Barbara R (Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family, friends and visitors have also been shown kindness and care. Much appreciated.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeIt is always really appreciated when someone takes the time to provide feedback on the service they receive. Staff work very hard to care for and meet the needs of residents, relatives and visitors so are very proud to know when we have been given another great review. Thank you.
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Review from Phyllis P (Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care home. Well looked after. No complaints.
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Review from Mary H (Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I first came to Woodland View for a short break, which I enjoyed very much. Later, after my husband died, my family thought it a good idea for me to return to Woodland View where I felt at home immediately and arranged to take up residence, staying in the same room as before. I have enjoyed all the
activities provided and congratulate the managers and wonderful staff for all the care and support provided.
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Review from E W (Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a temporary resident at this care home to help my husband (a full-time resident) to settle in happily. I have found care from the staff, both day and evening, to be both friendly and helpful and always on hand when needed. My husband always welcomed any musical events arranged and found
trips out to the farm particularly enjoyable. I found the cups of tea in my room or afternoon and evenings a special treat. I am convinced that, when I leave, my husband will continue to be comfortable and happy here, with regular visits from family, friends and myself.
Reply from Wendy Twydell, Customer Relationship Manager at Barchester Woodland View Care HomeI would like to thank you for completing one of our review cards.
Your comments are truly appreciated and we will continue to deliver the best care for your husband
Thank you once again
Wendy Twydell
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Review from Shirley P (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression of Woodland View was one of warmth and friendliness throughout the care home. This continued to be so during the four weeks my mother stayed for respite care and I have nothing but praise for the way she was looked after by an extremely professional, dedicate and approachable team
in all areas. The staff could not have been more helpful, therefore making my mother's stay in this elegant, light and spacious home an enjoyable experience. Without hesitation, I would highly recommend Woodland view to friends and family.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care HomeThank you so much for your lovely review. Everyone in our team works very hard to provide the best levels of care and to make Woodland View a real home with a heart for residents. We genuinely build solid bonds with the people in our care and want friends and relatives to feel totally reassured their loved ones are in not good hands, but great hands. The management and staff at Woodland View send all of our best wishes to your lovely Mum and we look forward to any future opportunity to care for her again.
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Review from Pam B (Daughter of Resident) published on 2 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodland View is an amazing place! My mum has been a resident since February 2017 and all the staff have made her feel so welcome. She has settled in so well and loves all the activities and she has made some lovely friends. The staff are caring and ensure that all aspects of her care are carried out
to a very high standard. The activity manager is always looking for new ways to entertain the residents and uses their own personal experiences and memories to assist with this. With a lot of the residents suffering from dementia, this is of great benefit to them. The food is a very high standard and each wing/community of the home eats together. The rooms are a good size - a lot larger than other homes we visited. I would thoroughly recommend Woodland View to anyone looking for a care home in the Colchester area.
Reply from Wendy Twydell, Home Services Manager at Barchester Woodland View Care HomeI would like to thank you for taking the time to complete the card and for your kind words on our home.

We all pride ourselves in the work we carry out at Woodland View and feel very privileged to be working in the residents home.

Thank you once again,

Wendy Twydell
Home Services Advisor.
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Review from K G (Son-in-law of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Efficient, caring service. Superb surroundings and attention. Wish I could afford it when my time comes!
Reply from Wendy Twydell, Home Services Advisor at Barchester Woodland View Care HomeI would like to thank you in taking the time to fill out a review card along with your kind comments about the home very much appreciate it.

Many thanks
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Review from Rachel P (Friend of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend's mother passed away in February 2017 and she has been living at Woodland View residential for the past year.
The wake was held at Woodland View and the food was fantastic. The staff were lovely and the residential home was beautifully presented.
Reply from Wendy Twydell, Home Service Manager at Barchester Woodland View Care HomeWe would like to thank you for taking the time in completing a review on Woodland View and very much appreciate your comments.

We are so pleased we were able to care for your loved friend at Woodland View

Many Thanks

Wendy Twydell
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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Barchester Woodland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for Barchester Woodland View Care Home is calculated as follows: ( (236 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 282 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Woodland View Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (10)

Adrien

Adrien Csipkar

Job Title: General Manager Joined: 2017

I am passionate about our residents being safe, making them happy, and enabling them to lead fully enriched lives whilst always receiving the highest quality of care.


One thing that I feel is really important is offering residents a lot of personal choices and, as Woodland View is their home, they have the right to choose what goes on here. I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.


Our team here at Woodland View are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention, thus, in turn, enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.


My door is always open and I look forward to welcoming you to Woodland View very soon!

Amanda

Amanda Loo

Job Title: Staff Nurse

Hi, my name is Amanda and I am a staff nurse here at Woodland View. I help to support our residents in daily life.

Petra

Petra Hardman

Job Title: Activities Coordinator Joined: 2022

Hi, my name is Petra and I'm the Activities Coordinator here at Woodland View. I love seeing the difference that activities can make to each individual, finding out what interests they have and ensuring I incorporate that into our activities here.


I love music and drama coming from a musical background as a singer all over the country, music is important to me and I feel it makes such a difference to everyone, it evokes memories, and creates happiness. I also love to boost residents' self-esteem by creating pampering sessions and having one-on-one time to relax and reminisce.


A lot of our residents also enjoy our special trips out on our Mini Bus as we create new, special memories together at Woodland View.

Sophie

Sophie Wallace

Job Title: Care Practitioner

Hello, my name is Sophie and I am a Care Practitioner. My role is to help look after residents' daily care needs and see to it that they are always getting the very best care.

Ella

Ella Birch

Job Title: Administrator Joined: 2020

Hello, my name is Ella, I am the Administrator at Woodland View


This is my first job in the Healthcare Sector and now I can’t imagine doing anything else. I love all the different people I get to meet and the friendships I make with staff, residents and relatives alike. It makes me really happy to know that I get to make a difference in the lives of the residents I help care for and seeing the smiles on everyone’s faces brings me huge amounts of joy. Working at Woodland View is such a rewarding job and I am very glad that I have a place here in our little work family.

Tansie

Tansie Fitch

Job Title: Hairdresser Joined: 2017

My name is Tansie Fitch,


I have been working at Woodland View for nearly a year as the resident hairdresser. I also spent a year as Activities Assistant. I find I am regularly smiling because that is how these people make me feel, happy to be in there company.


Being in my late 40's I am for the first time fulfilled in my working role.

Iuliana

Iuliana Popescu

Job Title: Head Chef

Hi, I am Iuliana and I am proud to be Woodland View's chef.


Running the kitchen at Woodland View is very rewarding and my team and I strive to create menus that residents love. I meet every new resident to learn about their dietary needs, likes and dislikes. I love creating meals for special occasions such as birthdays, anniversaries and Christmas.


Meal times at Woodland View should feel like a family gathering and I aim to provide delicious food to make the experience wonderful.

Heather

Heather Mann

Job Title: Head of Housekeeping Joined: 2018

My name is Heather Mann. I started at Barchester in September 2018 as a General Assistant and progressed to Head of Housekeeping of which I am very proud. My role is to ensure that Woodland View is clean and sparkling for the residents making it a beautiful place to be.

Brigetta

Brigetta Pakulnevic

Job Title: Healthcare Assistant

Hello, I am Brigetta and am one of the Healthcare Assistants here at Woodland View.


This is a beautiful home and the whole team works very hard to keep the residents happy, healthy and safe.

Jain

Jain Thampi

Job Title: Deputy Manager Joined: 2020

Hi My name is Jain and I'm Woodland view's Deputy Manager

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