Barchester Woodland View Care Home

Long View, 216 Turner Road, Colchester CO4 5JR
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9.6 116 Reviews
  • Barchester Woodland View Care Home, Colchester
Barchester Colchester Care Home is a 2015 addition to this skilled and highly-respected provider's portfolio. A purpose-built environment with many homely qualities and en-suite bedrooms can be tailored to suit the care and lifestyle needs of client.

The location has been well chosen, being one of Colchester's beauty hotspots, while quality nursing professionals are recruited to safeguard high standards.

There are many activities planned and available for residents to choose from and the full-time activities team ensure that each resident is able to participate daily.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Woodland View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Adrien Csipkar (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Barchester Woodland View Care Home Reviews (116)

9.6

Barchester Woodland View Care Home has a Review Score of 9.6 (9.632) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Woodland View Care Home has 116 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Woodland View Care Home
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Total of 116, showing 81-100
Review from Donna J (Daughter of Resident) published on 2 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for a loved one is likely to be one of the biggest and most difficult decisions you are likely to make.


What I particularly appreciated about Woodland View was the honesty and integrity of its management team and the caring and compassion of its nurses, carers and support staff;

Who recognise that whilst they may not always get it right first time, they are very happy to work in partnership with residents and their family to do the best they can.


Woodland View offers a beautiful setting; welcoming and extremely clean.


Sadly my father passed away before he was truly able to benefit from the facilities Woodland View has on offer, however, due to the effort of all of the team, his last days were, without doubt, made more peaceful and comfortable than we could have ever imagined.


There are no words to say how grateful my family and I are for the love and kindness shown to dad and our family, my only regret is that dad never came to you sooner. Thank you and keep up the good work!

Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home

Thank you for your kind reflection on the care your father and your family were given at Woodland View. We work very hard with sensitivity but enthusiasm as a team to make Woodland View a home with real heart and where everyone is cared for to the highest standards and dignity is maintained.

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Review from P B (Resident) published on 20 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, care is very good. At times, when staff holidays etc, things get a bit less, but management try to help out and roll up their sleeves. They all try very hard.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home

Thank you very much for your review. As you note, we all work as a team to cover any unforeseen circumstances. Our ultimate priority is that our residents continue to enjoy the high standards we maintain.

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Review from Jean P (Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am generally very happy in the residence. The rooms and common areas are 4* standard. The nursing is excellent. Occasionally some carers do not fully understand my vision is poor and hearing is also poor, but in general, people are very kind.
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Review from Y A H (Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff supportive, caring and helpful but I do think that there is a shortage of staff at times which impacts on the good service we receive normally.


All the staff work extremely hard and I feel if they were paid more and recognised more for their valuable contribution they make, then

there would not be such a high turnover of staff.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home

Thank you for your review and your very supportive words. All Barchester homes work with a tool which determines the levels required to effectively staff our homes. Unfortunately, as with any other business, at times our operation experiences unplanned sickness. As a team, as you have mentioned, we work very hard to minimise the impact of this on residents. Thank you again for reviewing Woodland View.

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Review from W F (Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and kind always.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home

Willy enjoys interacting with staff at all levels and it is lovely for him to recognise everything the team do to make his home a happy and comfortable place to be. Every member of our team interacts with residents, ensuring they have a warm relationship and circle of people who know them well.

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Review from Barbara R (Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family, friends and visitors have also been shown kindness and care. Much appreciated.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home

It is always really appreciated when someone takes the time to provide feedback on the service they receive. Staff work very hard to care for and meet the needs of residents, relatives and visitors so are very proud to know when we have been given another great review. Thank you.

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Review from Phyllis P (Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care home. Well looked after. No complaints.
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Review from Mary H (Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I first came to Woodland View for a short break, which I enjoyed very much. Later, after my husband died, my family thought it a good idea for me to return to Woodland View where I felt at home immediately and arranged to take up residence, staying in the same room as before. I have enjoyed all the
activities provided and congratulate the managers and wonderful staff for all the care and support provided.
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Review from E W (Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a temporary resident at this care home to help my husband (a full-time resident) to settle in happily. I have found care from the staff, both day and evening, to be both friendly and helpful and always on hand when needed. My husband always welcomed any musical events arranged and found
trips out to the farm particularly enjoyable. I found the cups of tea in my room or afternoon and evenings a special treat. I am convinced that, when I leave, my husband will continue to be comfortable and happy here, with regular visits from family, friends and myself.
Reply from Wendy Twydell, Customer Relationship Manager at Barchester Woodland View Care Home

I would like to thank you for completing one of our review cards.
Your comments are truly appreciated and we will continue to deliver the best care for your husband
Thank you once again
Wendy Twydell

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Review from Shirley P (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression of Woodland View was one of warmth and friendliness throughout the care home. This continued to be so during the four weeks my mother stayed for respite care and I have nothing but praise for the way she was looked after by an extremely professional, dedicate and approachable team
in all areas. The staff could not have been more helpful, therefore making my mother's stay in this elegant, light and spacious home an enjoyable experience. Without hesitation, I would highly recommend Woodland view to friends and family.
Reply from Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home

Thank you so much for your lovely review. Everyone in our team works very hard to provide the best levels of care and to make Woodland View a real home with a heart for residents. We genuinely build solid bonds with the people in our care and want friends and relatives to feel totally reassured their loved ones are in not good hands, but great hands. The management and staff at Woodland View send all of our best wishes to your lovely Mum and we look forward to any future opportunity to care for her again.

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Review from Pam B (Daughter of Resident) published on 2 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodland View is an amazing place! My mum has been a resident since February 2017 and all the staff have made her feel so welcome. She has settled in so well and loves all the activities and she has made some lovely friends. The staff are caring and ensure that all aspects of her care are carried out
to a very high standard. The activity manager is always looking for new ways to entertain the residents and uses their own personal experiences and memories to assist with this. With a lot of the residents suffering from dementia, this is of great benefit to them. The food is a very high standard and each wing/community of the home eats together. The rooms are a good size - a lot larger than other homes we visited. I would thoroughly recommend Woodland View to anyone looking for a care home in the Colchester area.
Reply from Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home

I would like to thank you for taking the time to complete the card and for your kind words on our home.


We all pride ourselves in the work we carry out at Woodland View and feel very privileged to be working in the residents home.


Thank you once again,


Wendy Twydell
Home Services Advisor.

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Review from K G (Son-in-law of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Efficient, caring service. Superb surroundings and attention. Wish I could afford it when my time comes!
Reply from Wendy Twydell, Home Services Advisor at Barchester Woodland View Care Home

I would like to thank you in taking the time to fill out a review card along with your kind comments about the home very much appreciate it.


Many thanks

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Review from Rachel P (Friend of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend's mother passed away in February 2017 and she has been living at Woodland View residential for the past year.
The wake was held at Woodland View and the food was fantastic. The staff were lovely and the residential home was beautifully presented.
Reply from Wendy Twydell, Home Service Manager at Barchester Woodland View Care Home

We would like to thank you for taking the time in completing a review on Woodland View and very much appreciate your comments.


We are so pleased we were able to care for your loved friend at Woodland View


Many Thanks


Wendy Twydell

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Review from Ross W (Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect for respite care. Lots of activities available but you are left to yourself, should you choose. I am confident I shall leave here in better shape than when I came in. To be recommended.
Reply from Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home

Thank you for taking the time to complete one of our review cards, we very much appreciate your comments on Woodland View.


We look forward to your speedy recovery and hope to see you in the near future


Kind regards


Wendy Twydell

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Review from Martin B (Son of Resident) published on 24 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Woodland View Care Home for 10 months. He has dementia & Alzheimer's disease which is progressing and he needs support with some aspects of daily life. He was, at first, reticent to move into Woodland View, but now regards it as his home. He’s always happy to return
after an outing with his family and is warmly greeted by all the staff, which is reciprocated.
The home have been excellent with his care, and included him were possible in the general activities, ie playing UNO, St Patrick's Day celebration in the "bar", day trips out, etc. They have a dedicated staff member responsible for organising the entertainment, who does a fantastic job.
They recently enabled him to attend his grand daughter's wedding, by providing a carer and driver for the day which was a Sunday. This was very much appreciated by all the family.
As his health deteriorates, the family are safe in the knowledge that he’s being well cared for and is happy.
Reply from Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home

We at Woodland View would like to thank you for completing a review on our home and we are so pleased we are able to support the needs of your father, we will continue to ensure he receives the best care for him.


Kind Regards


Wendy Twydell

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Review from Chris H (Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I had joined the care home in December 2015, 4 days later I had an accident when dressing. I used the emergency call system to call assistance. Two care wardens raced down the corridor and then called medical help and arranged for an ambulance to take me to A & E as I dislocated my hip. They also
met my two visitors who were on their way to see me later in the day. Boxing Day food was good. Activities are well organised. Medical matters are appropriately dealt with.
Highly recommended.
Reply from Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home

We at Woodland View would like to thank you for completing a review on our home and we are so pleased we are able to support your needs, we will continue to ensure you receive the best care here at Woodland View.


Kind Regards


Wendy Twydell

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Review from Merfyn J (Son of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My 97-year-old mother received excellent care and medical attention during her respite stay which followed after a 3-week stay in hospital. A fall in October caused a double fracture of her pelvic girdle and together with the worsening condition of a narrow aortic heart valve, she required considerable
attention/assistance plus continuous supplementary oxygen. all this was provided by the caring, professional and cheerful staff. The potential for a shortfall in my mother's finances obliged us to seek an alternative and equally regarded home which would be less expensive. Fortunately, we have done so.
Reply from Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home

We at Woodland View would like to thank you for completing a review on our home and we are so pleased we were able to support the needs of your mother at this troubled time for you and your family.


I wish you and the family all the best for the future.


Kind Regards


Wendy Twydell

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Review from J M (Resident) published on 17 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came at a time of great sadness and upset in my life. My husband died in March 2016 I was to have surgery on my hand while here. I am on morphine for my arthritis which made extra work for the nurses. At all times I have had help. support and care of the highest level. extra care and concern to help
me over the operation. Everyone gives me 100% of their time and attention. Food is fantastic, such choices! I have not been as happy as this for two years.
Reply from Wendy Twydell, Home services manager at Barchester Woodland View Care Home

We at Woodland View would like to thank you for completing a review on us.


I’m so pleased your stay was an enjoyable one and you enjoyed the care you received from all of our staff.
We would like to welcome you back at any time and know we will keep in contact with yourself.


Kind Regards


Wendy Twydell

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Review from Brian P (Resident) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased to have chosen Woodland View Care Home. Only one criticism. Maybe cutlery and napkins could be looked at.
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Review from Tracey T (Daughter of Resident) published on 21 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful home with friendly staff. Couldn't have made us more welcome. My mum has dementia and was very frightened and not sure but I need not of worried. She was well looked after and enjoyed her stay. The staff are caring, lovely to see a home that treats the residents with respect, care and love
and lets them do whatever they feel they want to do. Can't rate this care home enough.
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Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Barchester Woodland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.632 for Barchester Woodland View Care Home is calculated as follows: ( (182 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 231 Ratings = 4.632
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Woodland View Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

Meet the Team (10)

Adrien

Adrien Csipkar

Job Title: General Manager Joined: 2017

I am passionate about our residents being safe, making them happy, and enabling them to lead fully enriched lives whilst always receiving the highest quality of care.


One thing that I feel is really important is offering residents a lot of personal choices and, as Woodland View is their home, they have the right to choose what goes on here. I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.


Our team here at Woodland View are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention, thus, in turn, enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.


My door is always open and I look forward to welcoming you to Woodland View very soon!

Amanda

Amanda Loo

Job Title: Staff Nurse

Hi, my name is Amanda and I am a staff nurse here at Woodland View. I help to support our residents in daily life.

Petra

Petra Hardman

Job Title: Activities Coordinator Joined: 2022

Hi, my name is Petra and I'm the Activities Coordinator here at Woodland View. I love seeing the difference that activities can make to each individual, finding out what interests they have and ensuring I incorporate that into our activities here.


I love music and drama coming from a musical background as a singer all over the country, music is important to me and I feel it makes such a difference to everyone, it evokes memories, and creates happiness. I also love to boost residents' self-esteem by creating pampering sessions and having one-on-one time to relax and reminisce.


A lot of our residents also enjoy our special trips out on our Mini Bus as we create new, special memories together at Woodland View.

Sophie

Sophie Wallace

Job Title: Care Practitioner

Hello, my name is Sophie and I am a Care Practitioner. My role is to help look after residents' daily care needs and see to it that they are always getting the very best care.

Ella

Ella Birch

Job Title: Administrator Joined: 2020

Hello, my name is Ella, I am the Administrator at Woodland View


This is my first job in the Healthcare Sector and now I can’t imagine doing anything else. I love all the different people I get to meet and the friendships I make with staff, residents and relatives alike. It makes me really happy to know that I get to make a difference in the lives of the residents I help care for and seeing the smiles on everyone’s faces brings me huge amounts of joy. Working at Woodland View is such a rewarding job and I am very glad that I have a place here in our little work family.

Tansie

Tansie Fitch

Job Title: Hairdresser Joined: 2017

My name is Tansie Fitch,


I have been working at Woodland View for nearly a year as the resident hairdresser. I also spent a year as Activities Assistant. I find I am regularly smiling because that is how these people make me feel, happy to be in there company.


Being in my late 40's I am for the first time fulfilled in my working role.

Iuliana

Iuliana Popescu

Job Title: Head Chef

Hi, I am Iuliana and I am proud to be Woodland View's chef.


Running the kitchen at Woodland View is very rewarding and my team and I strive to create menus that residents love. I meet every new resident to learn about their dietary needs, likes and dislikes. I love creating meals for special occasions such as birthdays, anniversaries and Christmas.


Meal times at Woodland View should feel like a family gathering and I aim to provide delicious food to make the experience wonderful.

Heather

Heather Mann

Job Title: Head of Housekeeping Joined: 2018

My name is Heather Mann. I started at Barchester in September 2018 as a General Assistant and progressed to Head of Housekeeping of which I am very proud. My role is to ensure that Woodland View is clean and sparkling for the residents making it a beautiful place to be.

Brigetta

Brigetta Pakulnevic

Job Title: Healthcare Assistant

Hello, I am Brigetta and am one of the Healthcare Assistants here at Woodland View.


This is a beautiful home and the whole team works very hard to keep the residents happy, healthy and safe.

Jain

Jain Thampi

Job Title: Deputy Manager Joined: 2020

Hi My name is Jain and I'm Woodland view's Deputy Manager

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