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Baily House Care Home

Botany Avenue, Mansfield, Nottinghamshire NG18 5QN
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All the staff there treat residents as they would family.Pam P(Wife of Resident/Service User)
Baily House Care Home, Mansfield
a wonderful home I would be pleased to go in myself.Sandra L(Daughter of Resident/Service User)
Baily House Care Home, Mansfield
Baily House Care Home, Mansfield

Baily House Care Home is a modern, purpose built home which offers residential, dementia and respite care as well as palliative and end of life care services.

As well as the team of care assistants the home has a team of cooks, cleaners and maintenance staff to ensure the home is run to a continually high standard.

The home, which has WiFi, also provides residents with their own TV, fridge and telephone...  

Care Provided by Baily House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Baily House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ashley Baird (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Residents vistors are welcome at any time that is convenient for the residents.

Parking

  • Plenty of car parking is available on site.

Baily House Care Home Reviews (79)

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9.6

Baily House Care Home has a Review Score of 9.6 (9.562) out of 10, based on 15 reviews in the last 2 years. Over all time Baily House Care Home has 79 reviews.

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Review from Helen S (Niece of Resident) published on 11 April 2024 Submitted via Website
Overall Experience

My aunty moved into Baily House over a week ago, we've seen a massive improvement in her health, her mental wellbeing and general day-to-day self. Prior to her coming she was not doing good at all. Now she's socialising, walking around and eating well. The carers and management go above and beyond not only with my aunty but with all the residents.The home really cares and stands by its core values.The residents are the epicentre of all they do. My aunty has said how amazing not only the care team are but also the kitchen staff providing delicious food, the domestic staff keeping the home beautiful and clean and smelling nice and the maintenance team are really helpful. I would also like to add how amazing and fast the manager and another particular member of staff were in getting in her to the home, from the first call to admission. They were really understanding helpful, compassionate, caring, Professional and understanding. We were really impressed and I would absolutely recommend to family and friends.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for writing such a kind and comprehensive review. I am so pleased that we were able to help your aunty and yourselves when you needed us in your time of need. Thank you for your lovely comments regarding the various staff teams, I will be sure to pass this feedback on to the staff.

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Review from J C (Husband of Resident) published on 23 May 2023 Submitted via Website
Overall Experience

All of the staff are very confident and helpful from arriving to leaving. They are helpful about my wife's condition needs and state of health. The home is always welcoming, warm and clean. The staff are always pleased to give you updates and have time to talk to you.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for taking the time to leave a review, I am pleased to hear that your experience of visiting the home has been such a pleasant one.

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Review from Sue W (Daughter of Resident) published on 19 May 2023 Submitted via Website
Overall Experience
Over the past 6 months, as a family, we have been thoroughly satisfied with the care provided in Baily House. We have been kept informed regularly when he has been unwell and of any medical needs or interventions he has needed. They have taken care of him so well and with compassion. Basically, if he needs them they are there for him. They accompanied him to the hospital when we were unable.
He has lots of stimulation in the home too. A varied activity programme means he is doing something different on a regular basis and he does far more now than when he lived at home on his own. This is reflected in our phone conversations. He always has something to say. He attends the choir on a weekly basis and absolutely loves it.

I would recommend Bailey House without any hesitation. My dad's quality of life has improved so much. Thank you Bailey House.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for taking the time to leave us such a lovely review, I am so pleased to hear that your experience of Baily House has been such a positive one and that your lovely dad is so happy living here with us, especially since he loves joining in with the activities.

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Review from Dulcie T (Daughter of Resident) published on 17 May 2023 Submitted via Website
Overall Experience
My mum has been a resident at Baily House for the past ten months. She is settled and happy and is treated with great care and respect by all the staff.
I am very impressed with the range of activities the residents are able to get involved with if they choose to do so. Not just the usual singers etc but innovative things like a day at the seaside (in-house), exercise classes and reminiscing sessions.
The rooms are bright and modern, kept spotlessly clean and include a small double bed, fridge and wet room.
The meals are freshly prepared and offer a wide range of options. My mum is a very picky eater and I know the staff are trying to encourage her to eat as much as she can.

I’m so pleased my mum has settled at Baily and am confident they have her best interests at heart.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you so much for taking the time to leave us such a wonderful review. It is our pleasure to care for your mum and I am happy to hear that your experience of Baily House has been such a positive one.

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Review from Jaki L (Daughter of Resident) published on 17 March 2023 Submitted via Website
Overall Experience
The staff couldn’t have been better, my mum loved the sense of fun in the team which brought light to her days. The food was outstanding. Room warm and comfortable and the facilities well thought out.
Mum would like to come back when she can be in an area with other residents she could mix with and build a connection with. This is an accolade indeed as she has been in respite in two other homes over the last year or so and this is the one she rates and would like to be in.

Well done team, I would highly recommend.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for your lovely review; we are so pleased to hear that your wonderful Mum enjoyed her respite with us, and we hope that when we have an appropriate room for her that she will return. I will pass on your kind words to the team.

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Review from Laura S (Friend of Resident) published on 7 July 2022 Submitted via Website
Overall Experience

After caring for a lady for many years, she moved into this incredible home. Before Baily House, she was extremely anxious about most aspects of life and had a genuine phobia of leaving the house. Now she is in Baily, she is interacting with other residents and staff, including herself in activities, which involved recently even going to the pub for dinner. She is absolutely thriving in this environment, and it is so wonderful to see her living her life to the fullest. I love seeing photos of her looking so happy. This home has truly turned her life around.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for taking the time to leave us such a kind review. It is great to hear such lovely comments about how our home has made a difference to the life of your friend.

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Review from Jayne B (Daughter of Resident) published on 31 May 2022 Submitted via Website
Overall Experience
My mum has lived in Baily House since September 2020. She is extremely well looked after in terms of her physical, emotional and care needs. Nothing is too much trouble for the staff, who are all very loving and dedicated to looking after all the residents.
The home provides a wide variety of activities and outings and celebrates all festivities throughout the year, wherever possible, involving residents' families.

A wonderful home which I would happily recommend.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for taking the time to leave us such a lovely review, Jayne; thank you for trusting us to look after your wonderful Mum. I will pass on your kind words to the staff.

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Review from Sandra L (Daughter of Resident) published on 27 May 2022 Submitted via Website
Overall Experience

It's a wonderful home. My mother always looks happy and well cared for. Keep me informed of any medical issues and have the doctor out when needed. Have lots of activities to do and keep the residents happy - colouring, jigsaws, making things, painting, bingo, sweets trolley, film days, hairdresser, nails done. Outside there are gardens, an aviary and fish. Plenty of staff. Food always looks wonderful and is made on-site, even making birthday cakes. Just a wonderful home I would be pleased to go in myself.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you so much for your kind review and for allowing us the pleasure of caring for your wonderful mother. I will pass on your words to the staff.

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Review from Pam P (Wife of Resident) published on 25 January 2022 Submitted via Website
Overall Experience

Since my last review, my lovely husband has moved permanently into Baily House as his condition deteriorated. At the beginning, he could be difficult to handle. This was mainly due to water infections which were never completely cleared up. Every time the staff noticed his change in behaviour they were alert and contacted the doctor who repeatedly sent him to Hospital. Antibiotics weren't strong enough or prescribed for long enough and in the end I nearly lost him to sepsis. All through this awful time the staff were diligent and insistent that he needed treatment and I hate to imagine what would have happened without them. I can't begin to express my gratitude. My mother, also at Baily House, is struggling with a chest infection and was about to be given yet more antibiotics. The fantastic carer contacted the doctor and alternative methods are being tried. All the staff there treat residents as they would family. My husband and Mum are so content and my mind is at rest. Thank you.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you so much for the lovely review Pam, and for trusting us enough to care for both your lovely husband and your Mum. I will pass on your kind words to the staff.

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Review from Malcolm S (Husband of Resident) published on 25 January 2022 Submitted via Website
Overall Experience

My wife has been in there for seven months could not have chosen a better home all staff are so committed to their work looking after the residents and their families. The staff are always doing activities and the residents always seem to be smiling. The Facebook page is always up to date transparent and easy to follow.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for your kind review, Malcolm, I will pass on your words to the team.

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Review from Angela G (Daughter of Resident) published on 25 January 2022 Submitted via Website
Overall Experience

I would recommend Baily House to anyone if it wasn’t for Baily House me and my family wouldn’t have had an extra 6 years with our Mum excellent care and kindness. First Class good care and good carers

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for your kind review, Angela, I am pleased to hear that you and your Mum had such a good experience here at Baily house.

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Review from R S (Daughter of Resident) published on 25 January 2022 Submitted via Website
Overall Experience

Absolutely brilliant service and always updated with closures due to the current climate. However, always offered alternative contact methods. Since my dad has been at Baily House, he is safe and has made friends with all the fantastic staff here. Highly recommend and the reports this home has, speak for themselves. Absolutely cannot praise this place enough.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for the brilliant review! I am so pleased to hear that you and your Dad have been happy with the staff and services delivered by our home. I will pass on your kind words to the team.

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Review from Dean G (Son of Resident) published on 25 January 2022 Submitted via Website
Overall Experience

Dad moved into Baily House in April 2021 after developing Dementia, the care and support he has received in general have been brilliant. The staff go out of their way to look after him and make him feel happy, which is a massive relief to all our family.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for taking the time to leave us a review Dean, we really appreciate it and I will pass on your kind words to the staff.

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Review from Sarah M (Daughter of Resident) published on 25 January 2022 Submitted via Website
Overall Experience

My mum has thrived so much whilst being at Baily House. She is now happy and chatty and is always doing fun activities. It gives me complete peace of mind her being with you, which is a great comfort, especially during lockdowns. Thank you.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for your kind review, Sarah, we appreciate it and thank you for allowing us the privilege of caring for your lovely Mum.

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Review from Mark T (Son of Resident) published on 7 May 2021 Submitted via Website
Overall Experience

Baily House Care Home for the entire duration of our mother's stay has been second to none. All the staff have been very caring, helpful and understanding. From very early days it became clear to the family this was exactly where we needed our mum to be. Our first impressions were hopeful but Bailey House and all the fabulous staff surpassed any expectations and gave so much more than we could have wished for! I will take this opportunity to sincerely thank all the staff on behalf of the family for making the entire experience very pleasurable and rememberable for all the right reasons. Mum was very happy with her extended family who preserved her dignity throughout and she was obviously very loved!

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you Mark for your kind words and also for allowing us the privilege of caring for your wonderful mother. I will pass on your lovely words to the staff.

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Review from R S (Grandson of Resident) published on 25 February 2021 Submitted via Website
Overall Experience

I went in way before all of this Covid started because I came in with my grandma, so she could pick some paperwork up, all of the staff were very welcoming, and the home is really looked after.

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Review from Jackie F (Daughter of Resident) published on 12 February 2021 Submitted via Website
Overall Experience

Baily House is an amazing care home. They cared for my dad with respect and a lot of love during his stay here. They have some amazing team members who go over and above for the residents. They have had a difficult year but have met the challenges head-on. The home is clean and well maintained. The staff plan lots of activities to keep people busy and often entertained. I miss the sing-alongs. They are truly outstanding.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you, Jackie, for your lovely review and for allowing us the privilege of caring for your wonderful Dad.

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Review from Leanne H (Daughter of Resident) published on 9 February 2021 Submitted via Website
Overall Experience

I cannot recommend this place enough. We visited many places before we decided on Baily House Care Home for Dad, they just didn’t feel like the right fit, but as soon as we visited Baily House we felt so welcomed. The home is more like a hotel than a care home and the staff are extremely helpful, nothing is too much trouble. Dad seems happy here and loves the bar and activities. We feel reassured that Dad is safe, cared for and is happy, which is so important.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for your kind review Leanne and for allowing us to care for your lovely Dad.

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Review from Tracey P (Daughter of Resident) published on 9 February 2021 Submitted via Website
Overall Experience

My dad has been a resident of Baily House since 2018 and he is very well cared for. I have never seen him so happy. All the staff are amazing. A massive thank you Baily House for all your help keeping our loved ones happy and safe.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you so much for taking the time to write us such a lovely review Tracey. I will pass on your kind words to our staff.

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Review from Stephen W (Son of Resident) published on 3 December 2020 Submitted via Website
Overall Experience

At the end of November Mum celebrated her 2nd anniversary at Baily House. In that time staff have worked wonders and on behalf of the family; we would like to thank everyone involved. The improvement in both her physical and mental state has been remarkable. Mum’s need to feel safe and secure cannot be understated and this has been clearly achieved from the day she arrived. This has been a great relief to the family, particularly in the light of what has been a very difficult year. Mum has coped very well without her weekly visits and this is clearly due to the care and attention she continues to receive. Staff are always extremely helpful and friendly particularly with “Skyping” and the new visiting pod works really well. Our thanks to everyone concerned.

Reply from Ashley Baird, Home Manager at Baily House Care Home

Thank you for your lovely review and allowing us the pleasure to care for your wonderful Mum! I will pass on your kind words to the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

News

There are no news items for Baily House Care Home.

Upcoming Events

There are no upcoming events for Baily House Care Home.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Baily House Care Home.

Meet the Team (4)

Ashley Baird
Ashley BairdJob Title:Home Manager

I feel that here at Baily House we put emphasis on each resident as an individual, promoting their choices and enabling them to maintain links with the wider community. There is a wide activities programme and all staff work together to encourage people to continue their long-term hobbies and take up new ones.

I believe the only way to achieve the very best care, is to have a well-trained and dedicated staff team, all of whom possess all the core values and beliefs that I and the company feel are essential to be a part of the Baily House Care Home. This is achievable through robust recruitment processes and by providing up-to-date, relevant training programmes. I enjoy working together to provide the most homely and best care experience for your loved ones.

Katie Cartledge
Katie CartledgeJob Title:Deputy Manager

As one of the Deputy Managers at Baily House, my role is to ensure that residents and staff are supported at all times.

The management team are available seven days a week to ensure that there is always someone available to help.

Part of my role includes ensuring that all staff are highly trained. I strive to include exciting and innovative training for all staff to ensure that the residents living at Baily House receive exceptional care.

Gaynor Hallam
Gaynor HallamJob Title:Deputy ManagerJoined: 2014

I have worked at Baily House since we opened. I was part of the team that commissioned the opening of the home.

My responsibilities include supporting the Home Manager with the safe running of the home and ensuring that I am available to residents, staff and families to support them whenever needed.

Helen Curzon
Helen CurzonJob Title:Chaplain

Being Chaplain for Baily House means I play a part in ensuring the lives of our residents are both fulfilling and purposeful, which gives me a huge amount of enjoyment and satisfaction.

As Chaplain I have an opportunity not only to share in a person’s faith or spiritual needs but to support them with their emotional, physical and practical needs and support their families too. My role gives a voice to those who may not otherwise be heard, ensuring equality, dignity, purpose and respect are promoted for everyone in a just and equal manner and without exception.

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