
All the staff there treat residents as they would family.Pam P(Wife of Resident/Service User)

a wonderful home I would be pleased to go in myself.Sandra L(Daughter of Resident/Service User)


All the staff there treat residents as they would family.Pam P(Wife of Resident/Service User)

a wonderful home I would be pleased to go in myself.Sandra L(Daughter of Resident/Service User)


Baily House Care Home is a modern, purpose built home which offers residential, dementia and respite care as well as palliative and end of life care services.
As well as the team of care assistants the home has a team of cooks, cleaners and maintenance staff to ensure the home is run to a continually high standard.
The home, which has WiFi, also provides residents with their own TV, fridge and telephone...
Care Provided by Baily House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Baily House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Welford Healthcare
- Private Owned
Person in charge
- Ashley Baird (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Visiting
- Residents vistors are welcome at any time that is convenient for the residents.
Parking
- Plenty of car parking is available on site.
Baily House Care Home Reviews (79)
Baily House Care Home has a Review Score of 9.6 (9.562) out of 10, based on 15 reviews in the last 2 years.
Over all time Baily House Care Home has 79 reviews.
Baily House is an exceptional home. At a time when we needed help the most, they have been truly amazing. My mother in law became very poorly, very quickly at home during the pandemic. She desperately needed help with her care needs and the Baily team helped us with the transition from home to care home and made the whole process so much easier. My mother in law is happy and in much better health thanks to this wonderful care home.
Thank you so much, Kathleen, for your lovely review.
Baily House is an absolutely outstanding care home. The care, compassion and love we have all been given as a family has been outstanding by each and every one of the staff. My mum-in-law has come on so much since being a resident, she is happy and we know she has had, and continues to receive, the best quality care. This is very reassuring to our family. We can't thank the staff enough. They always go above and beyond to give love and care to the residents. Nothing is ever too much trouble for any of the staff. They are always on the go making sure each and every resident's needs are met. Over the last 8 months during the pandemic the staff have never failed to keep us informed of our mum, we've not been able to visit much but the staff have given us regular updates by phone and we had a few lovely outdoor garden visits in the summer. In the last two weeks Baily House have provided an indoor seating booth, again the staff were amazing. This was a lovely visit. Well done Team Baily.
Thank you for your kind review, Lisa. It has been our pleasure to look after your Mother in law.
My Mum spent the last years of her life at Baily House and I cannot speak highly enough of the people, the activities, the care, and everything else she received there and which enabled us, her relatives, to relax knowing how well she was looked after. Thank you Baily House. x
Thank you so much for your kind words Lisa, also can I take the opportunity to thank you for allowing us the privilege of caring for your wonderful Mum.
My mother has been a resident of Baily House since June 2019. I have visited her almost every day and I have always found the home to be clean, staff very welcoming and caring and the home very professionally run.
Thank you so much for your kind review. I will pass on your kind words to the staff.
Mum has just returned to Baily House from hospital after a major operation. She was welcomed back with such love and affection. If anyone can help Mum to recuperate, Team Baily can. The staff team are outstanding and go above and beyond on a regular basis. We can relax now Mum is home with her extended family. The team have been looking after Mum for over three and a half years and her time here has been filled with lots of love, laughter and oodles of support. Team Baily, you transform the lives of people with dementia every day and I can never thank you enough for all you do for my mum.
Thank you for your kind words, Melanie, caring for your Mum is such a pleasure and we as a team are so pleased to have her back with us, thank you for your continued support.
I moved Mum out here in June as we had relocated from another area. We are extremely pleased with all aspects of Mum's care here and I feel mum is being well cared for. This home is by far the best.
Thank you for taking the time to review us, Tina, we are so pleased that you are so happy with all aspects of your mum's care.
The kitchen staff catered for my Mum's 90th birthday party recently. It was delicious. Nothing was too much trouble. If I ever have an issue about my Mum, no matter how small, it is dealt with compassionately and speedily.
Thank you for taking the time to leave us such a lovely review Valerie, I have passed your kind comments on to the kitchen staff. We are glad you all enjoyed your Mum's special birthday.
My mother, who has Alzheimer's Dementia, has been a resident of Baily House since May of this year when she was unable to cope with living independently in her own home - she was becoming increasingly anxious, distressed and frustrated with her home carers. She has been transformed by the experience of living in Baily House where she is treated with kindness and respect, and is given the personal care that she needs without losing her dignity; indeed she is always clean and well-dressed (this had become a huge problem when she was living alone). She is extremely sociable and loves to join in with the many varied and engaging activities that the staff provide. Her diet has also improved dramatically - meals are good and well-balanced. The Christian ethos of the care home is a blessing to my mother who joins in with choir and services (the chaplain is lovely). Indeed, I have nothing but praise for the manager and all of her committed and caring staff. My heartfelt thanks.
Thank you so much for your lovely comments Penny, your Mother is wonderful and we love having her here with us! Thank you for taking the time to review us and I will pass on your kind words to the staff.
I can honestly say after fearing having to put my mother in a care home, my opinion has been completely changed by Baily House. My mother is clean and well dressed. She joins in the activities and is happy to be a resident. Her loneliness and stress have disappeared. To know she is well looked after and safe at this time in her life, especially when her children all live far away, is priceless. The pictures and videos that the home post on Facebook keeps me informed of her daily life and I treasure them. The staff make a care home and I hope they continue their fantastic work. Thank you for doing such a great job. It really does make a difference to so many people’s lives.
Thank you so much for your kind review, Kay, it is wonderful to know that you enjoy our Facebook posts so much! I will be sure to pass on your comments to the staff!
An amazing place that always does its very best. All the staff are fabulous and treat all the residents with care, compassion and like their own family. Always trying to find things to keep everyone occupied and put on good events like the fireworks display so families can still enjoy these times together. The home is always spotless and the resident's rooms are very nice and beautifully decorated. All visitors are made to feel welcome and can join in anything. I can honestly say that I would recommend this place to anyone.
Thank you for taking the time to review Baily House, Lisa, it is very much appreciated! The staff will be delighted by your kind words.
We were able to relax knowing that Dad was being cared for by such lovely people. He enjoyed so many activities and made many new friends. We would recommend this home to anybody that needs a loved one to be cared for.
Thank you for taking the time to review Baily House, I am pleased that your Dad enjoyed his stay with us and we look forward to seeing him again in the future. I will pass on your kind comments to the staff.
The staff have been wonderful helping the family and welcoming them into the home.
Not only do they look after our loved ones, but they take care of the family too.
I can not praise the staff enough for all they do for my mum.
Thank you, everyone, so much for the love and care you all give to my mum.
I would certainly recommend this home to anyone. They do so much for all the residents. Thank you from the bottom of my heart.
Thank you for your kind words Gail, I will be sure to pass them on to the staff. It is a pleasure to have your mum here at Baily House.
All the staff were friendly and professional and went over and above the call of duty to care for my grandfather.
Thank you for your lovely review Deborah, we all remember your grandfather with such fond memories, such a wonderful man.
I cannot praise this home enough. One of my service users from the community had to come into care. Bailey House was found, and boy, did they do us proud. The food was lovely, always activities to keep our loving lady busy. Care could be given outdoors, indoors, they have their own prayer room, have lots of regular singers and different entertainment. Visiting isn’t restricted which we found lovely. If medical assistance was needed it was gotten immediately. Anything that was requested was given 24 hours a day. The love and dedication staff gave her was phenomenal. They deserved to receive care home of the year. Staff are all hard working and so approachable. 5* in my opinion well-done team Bailey House. In my opinion as a carer of 20 years, this is the only place to put a loved one.
Hi Samantha, Thank you so much for your lovely review, it is always great to see the hard work and dedication of our staff noticed and praised.
The best care home ever. Caring, friendly staff who treat residents and visitors with courtesy and dignity. I couldn’t wish for my mum to be looked after any better.
Thank you for taking the time to review us Kay, I will be sure to pass on your kind words to the staff, it is a pleasure to care for your mum.
I was upset when mum was first admitted to Hailey House, not quite sure she would settle but any fears I had soon disappeared. Her room, staff, care, food, cleanliness are all top class.
My mother was the first resident at this care home. She has been looked after really well especially when she has her chest infections. The staff always inform me if she is not well. You are always greeted with a smile and nothing is too much trouble. The activities co-ordinator always makes sure there is something for everyone's taste. I class all the staff as my mum's extended family as they care for her as I would.
This is an extremely friendly care home which is run on a family basis. Residents are treated with respect and get the care they need. When my mum needs medical care they attend to her promptly.
We have been extremely satisfied with the care and support provided for my mother since she went to live at Bailey House. She has nothing but praise for the staff, and everything we have seen confirms our view that Mum's quality of life has significantly improved. We have been impressed by the cheerful and friendly environment and have found staff to be unfailingly helpful. Friends and relatives have also made positive comments about Bailey House when they have visited.
All the time Mum has been in the home, although it has only been for a month, she has received the very best of love and care from all of the staff, and because of this, I'm sure her general wellbeing has improved immensely.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Baily House Care Home.
There are no upcoming events for Baily House Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Baily House Care Home
- 30 Jun 2022Recipient: Baily House Care Home
- 30 Jun 2022Recipient: Baily House Care Home
Accreditations
There are no accreditations posted yet for Baily House Care Home.
Meet the Team (4)

I feel that here at Baily House we put emphasis on each resident as an individual, promoting their choices and enabling them to maintain links with the wider community. There is a wide activities programme and all staff work together to encourage people to continue their long-term hobbies and take up new ones.
I believe the only way to achieve the very best care, is to have a well-trained and dedicated staff team, all of whom possess all the core values and beliefs that I and the company feel are essential to be a part of the Baily House Care Home. This is achievable through robust recruitment processes and by providing up-to-date, relevant training programmes. I enjoy working together to provide the most homely and best care experience for your loved ones.

As one of the Deputy Managers at Baily House, my role is to ensure that residents and staff are supported at all times.
The management team are available seven days a week to ensure that there is always someone available to help.
Part of my role includes ensuring that all staff are highly trained. I strive to include exciting and innovative training for all staff to ensure that the residents living at Baily House receive exceptional care.

I have worked at Baily House since we opened. I was part of the team that commissioned the opening of the home.
My responsibilities include supporting the Home Manager with the safe running of the home and ensuring that I am available to residents, staff and families to support them whenever needed.

Being Chaplain for Baily House means I play a part in ensuring the lives of our residents are both fulfilling and purposeful, which gives me a huge amount of enjoyment and satisfaction.
As Chaplain I have an opportunity not only to share in a person’s faith or spiritual needs but to support them with their emotional, physical and practical needs and support their families too. My role gives a voice to those who may not otherwise be heard, ensuring equality, dignity, purpose and respect are promoted for everyone in a just and equal manner and without exception.
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