
Camberley Manor is a first-class care home for our loved ones and couldn't wish for a better placeKim A(Daughter of Resident/Service User)

The care home is absolutely wonderful, with activities daily tailored for individual needsSandra H(Respite Resident/Service User)


Camberley Manor is a first-class care home for our loved ones and couldn't wish for a better placeKim A(Daughter of Resident/Service User)

The care home is absolutely wonderful, with activities daily tailored for individual needsSandra H(Respite Resident/Service User)


Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents and their families.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily...
Care Provided by Camberley Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to an individual pre-admission assessment and any respite stay, is charged with a 10% uplift, on top of the basic weekly fee.
For detailed information about inclusions and current offers, please feel free to contact us directly, we’d be happy to assist you!
The price(s) shown are provided by the care home. Contact Camberley Manor for full pricing details and T&Cs.
Contact Camberley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Albert Joy(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Number of floors: 4
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Welcome to visit the home at any time between the hours of 8 am and 10 pm
Parking
- Camberley Manor has its own private car park for visitors to the home.
Camberley Manor Reviews (173)
Camberley Manor has a Review Score of 10 (9.958) out of 10, based on 76 reviews in the last 2 years.
Over all time Camberley Manor has 173 reviews.
The staff I saw interacting with residents seemed genuinely caring and I was overwhelmed with high standards of cleanliness and comfort in a hugely stimulating environment I would gladly recommend without hesitation.
Excellent facilities and a welcoming and extremely comfortable environment that offers many opportunities to enjoy life. Afternoon concerts, regular activities and an exceptionally pleasant staff at reception who make a massive effort to get to know residents mean that people can feel part of life rather than cut off from what is going on - this is quite unusual in the care home industry and much appreciated. GP excellent and visits weekly, making time for everyone and quick to act if problems.
Camberley Manor is most certainly "Home from Home". The staff are faultless with an amazing understanding that not everyone is the same! The care and love my mother has received since her time at Camberley Manor is more than we could have ever wished for. It gives us as a family peace of mind.
My mother especially enjoys the fact that most of her pets can come and visit her. Very animal-friendly place which everyone loves.
Camberley Manor has brought my mum back to life after what has been a very tough 2 years. I can't thank them all enough.
I am so grateful that my 100-year-old mother is in such a nice place and in such good hands. Her quality of life has improved so much, and she seems to have taken on a new lease of life since she took up residence there, one year ago. She enjoys the daily activities, including singing, games played, knitting and physical exercises all carried on in such a lovely friendly atmosphere. They even have theme days, and special guests coming in, all of which is so inspiring. Along with the regular meals and general nursing care her health has just improved over her time there.
My friend had a large, comfortable well-lit room which allowed her to relax, enjoy and maintain her dignity. The facility was spotlessly clean and tidy at all times.
The food was more than sufficient with a good selection each day.
The real jewel in the crown was the staff. They were caring, professional, friendly and understanding, all that one could wish for. Each one was prepared to do that little bit extra.
When we visited they were welcoming, friendly and supportive. It really is ' The Camberley Family' and this was confirmed by residents who had been there for much longer than my friend.
I would have no hesitation in recommending Camberley Manor for residential and nursing care.
My father moved in and was so well looked after. The care was top class - loving and attentive. The room and lounge facilities were beautifully kept and the food was more than adequate. Thoroughly recommend it. Our only regret was that we did not move him in before. Also, the costs were considerably cheaper than in the first home. The "sun" does not always "rise" on the most expensive.
As my father-in-law is now in need of assisatance I have had no hesitation in recommending Camberley Manor and he too has enjoyed his stay and responding well.
The loss of so many nursing and senior staff at this home over past six months is of great concern. These shortfalls give a loss of continuity and awareness of staff to residents current conditions. Shortfalls caused by sickness and leave regularly put unnecessary pressures on remaining staff. Who try to do their best to provide service expected but sometimes lead to high stress levels, even when using agency staff. The permanent staff are caring, friendly and competent in all areas and the dedication of staff in activities team and housekeeping deserve high praise. The quality of food provided by the kitchen is very high but does not always meet the needs of the varying elderly resident.
My first impression of Camberley Manor was one of grandeur like a hotel. My mother did not take part in activities and her appetite was poor (already) so did not eat well despite the staff's best efforts. She was on the residential floor and miserable for the first couple of weeks during which time she had three falls- breaking her hip on the 3rd. She was in hospital for 6-8 weeks by which time the home had opened up their nursing floor where I have to say my mother received excellent care and treatment right up to the night she died in early April. Mum suffered from dementia so was not able to remember that she couldn't walk without aid- hence the falls. The staff were kind and caring to the family as well as our mother, nothing was too much trouble.
As soon as you walk through their door you feel part of this 'Camberley Manor ' family, staff extremely caring, helpful and proactive. The care my aunt receives is loving, caring plus concern for all my aunt's needs. I have watched new residents arrive by ambulance, the staff go out to welcome them. Such a simple act but so important to the new residents, from here on you become part of this caring family. We would also like to commend the cleaners, kitchen staff plus superb chefs, which we have experienced first hand. We would also like to add, when my aunts great nieces and nephews visit they come away asking 'when can we visit auntie again'.
She feels completely at ease, likewise with the nursing and care staff. The accommodation is first class. The food is excellent with choices to suit all tastes, well presented and appetising, although not taking full advantage of the amenities these were copious and well thought out.
The home is well organised and exudes efficiently and I would find it hard to be critical, with perhaps one exception and that being the return of certain items of laundry. A very satisfied patron!
A wonderful care setting. Staff are amazing. Bedrooms are roomy and luxurious. I would recommend and use for other family members.
I cannot praise Camberley Manor highly enough. All the staff, at every level, are without exception friendly, helpful and professional. The design of the home is well conceived and every effort has been made to ensure the safety, comfort and well-being of residents. I cannot fault any area, whether front-of-house, catering, housekeeping, management, nursing and care, all are equally excellent and equally contribute to the lovely environment. The home has only recently opened and I hope it will go from strength to strength, it should do if the current ethos continues. It is a pleasure to visit my mum and to feel that she has been made welcome, is in safe hands and is as happy as I could expect.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (51) & Events (17)
- 30 Jul 2026
Our residents recently enjoyed a delightful afternoon out at Squire's Garden Centre in Woking, where there was plenty to see, explore, and enjoy. The trip gave everyone the opportunity to...
- 30 Jul 2026
There was plenty of energy, laughter, and a splash of 80s nostalgia at Camberley Manor as we celebrated National Physical Fitness Day with our very own 80s Sports Day! Residents...
- 30 Jul 2026
This week at Camberley Manor, we celebrated Bee Happy, Bee Healthy Week by focusing on the important connection between health and happiness. Our residents and team enjoyed a variety of...
- 31 Jul 2026Organiser: Camberley Manor
- 06 Aug 2026Organiser: Camberley Manor
- 12 Aug 2026Organiser: Camberley Manor
Awards / Recognitions (23)
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
- 31 Jan 2025Recipient: TLC Care Ltd
Meet the Team (9)

Albert Joy joined Camberley Manor in October 2022 as Care Services Manager and has recently been promoted to Home Manager.
A qualified Registered Nurse since 2010, Albert completed his training in India and brings over eight years of diverse clinical experience across hospital and pre-hospital settings in India, Dubai, and the UK. He has a strong background in accident and emergency care and most recently served as a Deputy Charge Nurse within the NHS, where he further honed his clinical expertise and leadership capabilities.
Albert was drawn to the TLC Group by its commitment to creating an exceptional workplace and a cohesive team environment focused on delivering the highest standards of care to residents.

After graduating with a BSc (Hons) in Adult Nursing, Emily began her career within the NHS on a Respiratory ward, before moving to an Acute Dependency Unit. Emily then progressed to the role of Sister, leading the care of respiratory step-down patients during the Covid-19 pandemic.
Driven by a passion for education and workforce development, she transitioned into higher education at the University of Surrey, where she recently worked as an Adult Nursing Lecturer. Here, she completed a Postgraduate Certificate in Education for Healthcare Professionals. During her time at the University, Emily led the Year One Nursing Curriculum for Adult Nursing and was the lead for Objective Structured Clinical Examinations (OSCEs), helping to prepare the next generation of nurses for clinical practice.
Alongside Emily's academic role, she maintained her clinical practice as a Bank Registered Nurse at Camberley Manor Care Home, strengthening her connection to the care home sector - a setting where her healthcare journey first began as a Care Assistant, while studying for her nursing degree. Emily is now proud to have returned to Camberley Manor as Care Services Manager, bringing together her experience in clinical leadership, education, and person-centred care to support both residents and colleagues in delivering outstanding care.

Amber joined the Camberley Manor team in November, bringing with her five years of experience in the private care sector. Specialising in administrative operations, sales enquiries, and customer service, she is dedicated to delivering exceptional support to residents and families. She has a genuine passion for building meaningful relationships and is committed to delivering excellence in every aspect of service.
Before entering the care sector, Amber spent twelve years as a Senior Manager for one of the UK’s largest retailers, where she developed extensive leadership, organisational, and customer-focused skills. Her diverse background and dedication to high-quality service make her a valuable addition to the Camberley Manor team.

Cliff pursued an early career in hospitality, starting as a chef within Intercontinental, Whitbread and Marriott International. Working his way up to Executive Chef, at the 650-bedroom Renaissance Hotel at Heathrow.
In time, Cliff moved into Food and Beverage Management at the Grosvenor Square Marriott, where he supported a 14-million-pound refurbishment for Maze by Gordon Ramsay. He then moved to the Twickenham Marriott, as Operations Manager, a unique new opening hotel attached to the iconic England Rugby Stadium.
Cliff quickly excelled to General Manager at Hendon, Ettington Park, Brands Hatch and Woodlands Park.
After COVID and for the past three years, he has been the Hospitality Manager at another private luxury Care home.Cliff is dedicated to delivering outstanding service across all areas of the home, always keeping the needs and wellbeing of residents at the heart of everything he does.

Salika Handi is an accomplished Finance and HR Manager with over 15 years of international experience spanning the banking and hospitality sectors in the UK, Qatar, and Sri Lanka. Her career includes notable positions at globally recognised organisations such as HSBC, Qatar Airways, and Hertfordshire Council, where she developed a strong foundation in financial management and service excellence.
Salika holds dual Master’s degrees—an MBA from Kingston University and an MBS from the University of Colombo—bringing a robust academic background to complement her practical expertise.
Since joining TLC in December 2023, Salika has played a key role in ensuring the smooth and efficient operation of both finance and HR functions. Her passion for resident well-being and her commitment to delivering exceptional service are reflected in her approach to supporting not only residents, but also their families and visitors.
Salika’s dedication to fostering a warm, inclusive, and compassionate environment is a true embodiment of TLC’s values of Truth, Love, and Compassion, which she brings to life in every aspect of her work.

Dimpal joined TLC in May 2022 as Head Housekeeper at Camberley Manor and quickly distinguished herself through her dedication, professionalism, and passion for providing exceptional service. Thanks to the supportive environment at TLC, she embraced opportunities for growth and development, earning recognition as an Onboarding Champion, Manual Handling Champion, and Engagement Champion.
In April 2023, Dimpal transitioned into the role of Admin Assistant and has since been promoted to Office Manager. In this role, she plays a vital part in the day-to-day running of the home, fostering strong relationships with residents’ families and ensuring a warm, welcoming atmosphere.
Dimpal takes great pride in creating meaningful connections with those around her and is deeply committed to the values of care and compassion that define Camberley Manor. Outside of work, she enjoys listening to Bollywood music and spending quality time with her family.

Lewis has over a decade of experience, working on the front line in the Kitchen. He has also joined us from the private care sector, and we are excited to witness and taste his culinary skills.

Hannah is delighted to be joining the team in her new role as Wellbeing Lead. Before coming to Camberley Manor, Hannah worked in Extra Care and the community as an Independent Living Team Leader, where she gained experience supporting people to live independently and achieve their goals. During this time, Hannah also studied for and achieved her Level 5 Leadership in Adult Care qualification.
Outside of work, Hannah enjoys paddleboarding during the summer months, whenever the weather allows. She loves coffee and a good chat, and is looking forward to getting to know all our residents, families and friends over the coming months.

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.
What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.
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