Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
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9.9 152 Reviews
  • Camberley Manor, Camberley
Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

Residents receive personalised care from skilled carers and nurses, guided by an established leadership team. Every individual is treated with dignity and respect, with a focus on comfort, wellbeing and independence. Personal preferences are valued, enabling a fulfilling lifestyle tailored to each person’s needs and wishes. For those living with memory loss, thoughtful and sensitive dementia care promotes confidence and quality of life.

The home itself is beautifully designed and maintained to a high standard, with tasteful interiors and a warm, homely atmosphere. Landscaped gardens are accessible year round, offering peaceful seating areas to enjoy with family and friends. Facilities include a cinema, hair and beauty salon, traditional pub and putting green, encouraging leisure, social connection and relaxation.

Camberley Manor is a vibrant part of the local community, welcoming visits from groups and organisations to foster inclusion and engagement. Visitors are always welcome to experience the warm and caring environment that makes Camberley Manor a truly special place to live.

Care Provided by Camberley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1725
  • Self-Funded Residential Dementia Care: from £1850
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1925
  • RESPITE Self-Funded Residential Care: from £2070
  • RESPITE Self-Funded Residential Dementia Care: from £2220
  • RESPITE Self-Funded Nursing Care: from £2220
  • RESPITE Self-Funded Nursing Dementia Care: from £2310

Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to an individual pre-admission assessment and any respite stay, is charged with a 20% uplift, on top of the basic weekly fee.


For detailed information about inclusions and current offers, please feel free to contact us directly, we’d be happy to assist you!

These prices are only a guideline, please contact Camberley Manor to find out the exact price for your requirements.

Contact Camberley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Camberley Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Albert Joy (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Welcome to visit the home at any time between the hours of 8 am and 10 pm

Parking

  • Camberley Manor has its own private car park for visitors to the home.

9.9

Camberley Manor has a Review Score of 9.9 (9.929) out of 10, based on 67 reviews in the last 2 years.
Over all time Camberley Manor has 152 reviews.

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Review from Jac (Daughter of Resident) published on 5 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities and a welcoming and extremely comfortable environment that offers many opportunities to enjoy life. Afternoon concerts, regular activities and an exceptionally pleasant staff at reception who make a massive effort to get to know residents mean that people can feel part of life rather
than cut off from what is going on - this is quite unusual in the care home industry and much appreciated. GP excellent and visits weekly, making time for everyone and quick to act if problems.
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Review from Nicola S (Daughter of Resident) published on 7 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Camberley Manor is most certainly "Home from Home". The staff are faultless with an amazing understanding that not everyone is the same! The care and love my mother has received since her time at Camberley Manor is more than we could have ever wished for. It gives us as a family peace of mind.


My

mother especially enjoys the fact that most of her pets can come and visit her. Very animal-friendly place which everyone loves.


Camberley Manor has brought my mum back to life after what has been a very tough 2 years. I can't thank them all enough.

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Review from Michael P (Son of Resident) published on 7 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
"All things bright and beautiful" are the words that come to mind when one enters Camberley Manor Care Home. Not only are these newly built premises light and airy, giving out onto a lovely garden area, but even more important is the happy, caring, and comforting approach of the staff in their everyday
interaction with the residents. One feels this from the moment one is greeted at the friendly reception area.
I am so grateful that my 100-year-old mother is in such a nice place and in such good hands. Her quality of life has improved so much, and she seems to have taken on a new lease of life since she took up residence there, one year ago. She enjoys the daily activities, including singing, games played, knitting and physical exercises all carried on in such a lovely friendly atmosphere. They even have theme days, and special guests coming in, all of which is so inspiring. Along with the regular meals and general nursing care her health has just improved over her time there.
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Review from Colin T (Friend of Resident) published on 1 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was a resident of this wonderful care home for 11 months. My first impression was of an impressive purpose built facility with many amenities for the residents.
My friend had a large, comfortable well-lit room which allowed her to relax, enjoy and maintain her dignity. The facility was spotlessly
clean and tidy at all times.
The food was more than sufficient with a good selection each day.
The real jewel in the crown was the staff. They were caring, professional, friendly and understanding, all that one could wish for. Each one was prepared to do that little bit extra.
When we visited they were welcoming, friendly and supportive. It really is ' The Camberley Family' and this was confirmed by residents who had been there for much longer than my friend.
I would have no hesitation in recommending Camberley Manor for residential and nursing care.
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Review from Nicholas H (Son of Resident) published on 27 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went into a nursing home about two years ago. Initially, the care was good at the home although the room was small and being on the main road was noisy. However, the standard of care deteriorated markedly with a few staff and a lack of care and cleanliness. After a visit to the hospital, which
was avoidable if his care had been up to scratch we decided to move him urgently. We visited several but the most welcoming and attractive was Camberley Manor. The whole atmosphere from the reception desk to the rooms was totally different, with staff who were friendly and seemed to be enjoying their jobs.
My father moved in and was so well looked after. The care was top class - loving and attentive. The room and lounge facilities were beautifully kept and the food was more than adequate. Thoroughly recommend it. Our only regret was that we did not move him in before. Also, the costs were considerably cheaper than in the first home. The "sun" does not always "rise" on the most expensive.
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Review from Philippa W (Daughter of Resident) published on 26 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was looked after with skill, dignity, kindness and good humour. His every needs were met. He enjoyed every day which he spent there. The environment is beautiful, well kept and promotes both a feeling of community in the shared areas and privacy for friends, family and residents alike as desired.
Staff were always welcoming and informative and really appeared to care for the residents and understand all the individuals.
As my father-in-law is now in need of assisatance I have had no hesitation in recommending Camberley Manor and he too has enjoyed his stay and responding well.
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Review from Derek S (Son of Resident) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The loss of so many nursing and senior staff at this home over past six months is of great concern. These shortfalls give a loss of continuity and awareness of staff to residents current conditions. Shortfalls caused by sickness and leave regularly put unnecessary pressures on remaining staff. Who try
to do their best to provide service expected but sometimes lead to high stress levels, even when using agency staff. The permanent staff are caring, friendly and competent in all areas and the dedication of staff in activities team and housekeeping deserve high praise. The quality of food provided by the kitchen is very high but does not always meet the needs of the varying elderly resident.
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Review from Valerie (Daughter of Resident) published on 20 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first impression of Camberley Manor was one of grandeur like a hotel. My mother did not take part in activities and her appetite was poor (already) so did not eat well despite the staff's best efforts. She was on the residential floor and miserable for the first couple of weeks during which time
she had three falls- breaking her hip on the 3rd. She was in hospital for 6-8 weeks by which time the home had opened up their nursing floor where I have to say my mother received excellent care and treatment right up to the night she died in early April. Mum suffered from dementia so was not able to remember that she couldn't walk without aid- hence the falls. The staff were kind and caring to the family as well as our mother, nothing was too much trouble.
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Review from Denise C (Niece of Resident) published on 15 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you walk through their door you feel part of this 'Camberley Manor ' family, staff extremely caring, helpful and proactive. The care my aunt receives is loving, caring plus concern for all my aunt's needs. I have watched new residents arrive by ambulance, the staff go out to welcome them.
Such a simple act but so important to the new residents, from here on you become part of this caring family. We would also like to commend the cleaners, kitchen staff plus superb chefs, which we have experienced first hand. We would also like to add, when my aunts great nieces and nephews visit they come away asking 'when can we visit auntie again'.
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Review from J J (Husband of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the years I have visited family and relatives in several care/nursing homes. Some of which could compare with Camberley Manor which has exceptionally high standards throughout from the initial assessment to the reception.
She feels completely at ease, likewise with the nursing and care staff.
The accommodation is first class. The food is excellent with choices to suit all tastes, well presented and appetising, although not taking full advantage of the amenities these were copious and well thought out.
The home is well organised and exudes efficiently and I would find it hard to be critical, with perhaps one exception and that being the return of certain items of laundry. A very satisfied patron!
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Review from Kelly S (Granddaughter of Resident) published on 5 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful care setting. Staff are amazing. Bedrooms are roomy and luxurious. I would recommend and use for other family members.
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Review from Helena W (Daughter of Resident) published on 7 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Camberley Manor highly enough. All the staff, at every level, are without exception friendly, helpful and professional. The design of the home is well conceived and every effort has been made to ensure the safety, comfort and well-being of residents. I cannot fault any area, whether
front-of-house, catering, housekeeping, management, nursing and care, all are equally excellent and equally contribute to the lovely environment. The home has only recently opened and I hope it will go from strength to strength, it should do if the current ethos continues. It is a pleasure to visit my mum and to feel that she has been made welcome, is in safe hands and is as happy as I could expect.
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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 67 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 67 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Camberley Manor is calculated as follows: ( (747 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 798 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 67 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 67 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 21 hours ago

We offer bespoke nursing care, residential care and specialist care for people living with memory loss; care which is tailored to the individual's needs. We are huge believers in music to make people smile. We can help you understand the financial options, concerns and requirements which planning for care in later life involves. Please contact us, we would love to welcome you for a visit.

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Awards / Recognitions (22)

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Meet the Team (8)

Albert

Albert Joy

Job Title: Home Manager Joined: 2022

Albert Joy joined Camberley Manor in October 2022 as Care Services Manager, and has recently been promoted to Home Manager.


A qualified Registered Nurse since 2010, Albert completed his training in India and brings over eight years of diverse clinical experience across hospital and pre-hospital settings in India, Dubai, and the UK. He has a strong background in accident and emergency care and most recently served as a Deputy Charge Nurse within the NHS, where he further honed his clinical expertise and leadership capabilities.


Albert was drawn to the TLC Group by its commitment to creating an exceptional workplace and a cohesive team environment focused on delivering the highest standards of care to residents.

Millie

Millie Solley

Job Title: Care Services Manager Joined: 2026

Millie has recently re-joined our team here at Camberley Manor, after leaving previously, to work within another home in our group. She has worked in the care sector for over 40 years, having started work as an activities coordinator in her home country of Scotland. Her career then progressed into working as a care assistant and senior carer in hospitals and care homes.


Millie took a career break after having twins and studied for the Higher Social Care Programme in Edinburgh as a mature student. She was diagnosed with Dyslexia and took part in a programme for those over 40 in education. Ten years ago, Millie moved to England as a team leader and progressed to Care Services Manager and then a home manager.


Millie joined TLC Care in 2017 as Regional Support Manager, before progressing to Learning and Development Coach. We are excited for the year ahead, as she completes and strengthens our management team.

Cliff

Cliff Owens

Job Title: Hotel Services Manager Joined: 2025

Cliff pursued an early career in hospitality, starting as a chef within Intercontinental, Whitbread and Marriott International. Working his way up to Executive Chef, at the 650-bedroom Renaissance Hotel at Heathrow.


In time, Cliff moved into Food and Beverage Management at the Grosvenor Square Marriott, where he supported a 14-million-pound refurbishment for Maze by Gordon Ramsay. He then moved to the Twickenham Marriott, as Operations Manager, a unique new opening hotel attached to the iconic England Rugby Stadium.


Cliff quickly excelled to General Manager at Hendon, Ettington Park, Brands Hatch and Woodlands Park.


After COVID and for the past three years, he has been the Hospitality Manager at another private luxury Care home.
Cliff is dedicated to delivering outstanding service across all areas of the home, always keeping the needs and wellbeing of residents at the heart of everything he does.

Amber

Amber Luscombe

Job Title: Business Development Manager Joined: 2025

Amber joined the Camberley Manor team in November, bringing with her five years of experience in the private care sector. Specialising in administrative operations, sales enquiries, and customer service, she is dedicated to delivering exceptional support to residents and families. She has a genuine passion for building meaningful relationships and is committed to delivering excellence in every aspect of service.


Before entering the care sector, Amber spent twelve years as a Senior Manager for one of the UK’s largest retailers, where she developed extensive leadership, organisational, and customer-focused skills. Her diverse background and dedication to high-quality service make her a valuable addition to the Camberley Manor team.

Salika

Salika Handi

Job Title: Finance and HR Manager Joined: 2023

Salika Handi is an accomplished Finance and HR Manager with over 15 years of international experience spanning the banking and hospitality sectors in the UK, Qatar, and Sri Lanka. Her career includes notable positions at globally recognised organisations such as HSBC, Qatar Airways, and Hertfordshire Council, where she developed a strong foundation in financial management and service excellence.


Salika holds dual Master’s degrees—an MBA from Kingston University and an MBS from the University of Colombo—bringing a robust academic background to complement her practical expertise.


Since joining TLC in December 2023, Salika has played a key role in ensuring the smooth and efficient operation of both finance and HR functions. Her passion for resident well-being and her commitment to delivering exceptional service are reflected in her approach to supporting not only residents, but also their families and visitors.


Salika’s dedication to fostering a warm, inclusive, and compassionate environment is a true embodiment of TLC’s values of Truth, Love, and Compassion, which she brings to life in every aspect of her work.

Dimpal

Dimpal Gadher

Job Title: Office Manager Joined: 2022

Dimpal joined TLC in May 2022 as Head Housekeeper at Camberley Manor and quickly distinguished herself through her dedication, professionalism, and passion for providing exceptional service. Thanks to the supportive environment at TLC, she embraced opportunities for growth and development, earning recognition as an Onboarding Champion, Manual Handling Champion, and Engagement Champion.


In April 2023, Dimpal transitioned into the role of Admin Assistant and has since been promoted to Office Manager. In this role, she plays a vital part in the day-to-day running of the home, fostering strong relationships with residents’ families and ensuring a warm, welcoming atmosphere.


Dimpal takes great pride in creating meaningful connections with those around her and is deeply committed to the values of care and compassion that define Camberley Manor. Outside of work, she enjoys listening to Bollywood music and spending quality time with her family.

Lewis

Lewis Biggs

Job Title: Head Chef Joined: 2025

Lewis has over a decade of experience, working on the front line in the Kitchen. He has also joined us from the private care sector, and we are excited to witness and taste his culinary skills. 

Crystal

Crystal Degracia

Job Title: Customer Service Supervisor Joined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.


What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.

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