
Camberley Manor is a first-class care home for our loved ones and couldn't wish for a better placeKim A(Daughter of Resident/Service User)

The care home is absolutely wonderful, with activities daily tailored for individual needsSandra H(Respite Resident/Service User)


Camberley Manor is a first-class care home for our loved ones and couldn't wish for a better placeKim A(Daughter of Resident/Service User)

The care home is absolutely wonderful, with activities daily tailored for individual needsSandra H(Respite Resident/Service User)


Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents and their families.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily...
Care Provided by Camberley Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to an individual pre-admission assessment and any respite stay, is charged with a 10% uplift, on top of the basic weekly fee.
For detailed information about inclusions and current offers, please feel free to contact us directly, we’d be happy to assist you!
The price(s) shown are provided by the care home. Contact Camberley Manor for full pricing details and T&Cs.
Contact Camberley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Albert Joy(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Number of floors: 4
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Welcome to visit the home at any time between the hours of 8 am and 10 pm
Parking
- Camberley Manor has its own private car park for visitors to the home.
Camberley Manor Reviews (173)
Camberley Manor has a Review Score of 10 (9.958) out of 10, based on 76 reviews in the last 2 years.
Over all time Camberley Manor has 173 reviews.
It's like an all-inclusive holiday, he even gets regular aromatherapy massages. I think everyone deserves to be in a place like this.
We look forward to seeing you on your next visit.
My husband stayed in this care home for 2 weeks. The atmosphere in it is warm and welcoming. There is a lot of space for the residents. The list of activities is perfect and stimulating. My family and I were pleasantly surprised. Excellent. Will recommend this care home to anyone, and my husband is most certainly coming here for his next stay.
Thank you so much for taking the time to leave these wonderful comments, which we have shared with the team. And we look forward to seeing you and your husband again in the future for his next stay at Camberley Manor.
All the staff are very warm and welcoming - it is a "home from home" for my mother. I do not have a bad word to say. The current home manager has done an excellent job raising the standards in every way.
Thank you Carole, your mother has been a part of this home since the beginning and we are so fortunate to have such a wonderful lady live here with us.
Camberley Manor care home is a wonderful care home and the amazing staff have made my parents, who are in their late 80s, feel very welcome, nothing seems to be too much trouble. It is lovely to see them both happy, relaxed and cared for and enjoying their time together there.
Thank you Julie, we absolutely love having your parent here with us and we are so pleased they feel so relaxed, happy and cared for.
I stayed at the home in the summer following a nasty fall. The staff and management are fantastic. The home is beautiful as are the people and facilities. I cannot thank Camberley Manor enough. If you are looking for a home you will not find better I am sure.
Thank you for your very kind words, it was an absolute pleasure having you with us, and we are always here if you ever need us again.
He seems very settled, happy and relaxed which is great. I am really happy he has adjusted well and I think that has come from a good team at the care home.
Thank you, Lauren, for your feedback, we are glad you have enjoyed visiting the home and your friend/ex - neighbour has settled in so well.
It's so reassuring to know she is comfortable and safe. The facilities are first class. Staff are wonderful, caring, understanding and very professional. A lovely home.
No one likes putting their Dad in a Care Home. I was so worried, the staff are extremely welcoming. My dad has resided there for approximately 6 weeks and has already settled in very nicely. He is being looked after by the Memory Loss Care Staff. They all get on so well and there is a lot of fun and laughter there! Residents are not only looked after with dignity and respect but are also treated as individuals. There is an abundance of activities to keep him busy and my dad has already gone on several trips out. He seems to have a new lease of life! I would thoroughly recommend Camberley Manor and feel so much more relaxed now. Thank you.
It is always wonderful to read such positive comments. Our residents care and wellbeing is at the centre of all that we do and I am so pleased that things are going well for your Dad and your family. Best wishes, Sarah & Team.
I have been so impressed with the care she has received. The home is beautiful. The staff are warm, welcoming and friendly and have been beyond kind, ensuring that her every need has been attended to. I have seen such a positive effect from all the care.
Dear Nick, thank you for taking the time to write your review. Feedback is very important to us and I am so pleased to read your positive comments. Best wishes, Sarah & Team.
All of her worries were very quickly put to rest as she absolutely loved it there, so much so she didn’t want to leave. She enjoyed the company it gives her as well as the fantastic food and care. She enjoyed sitting out on their beautiful gardens and took full advantage of their hair salon.
Thank you so much for your review. It was a pleasure having your Mother staying with us and I am so pleased that she recovered well and enjoyed her stay. We always enjoy seeing her when she comes back to visit us all. Best wishes.
The daily menu was just fab with a different menu each day. My mother made a remarkable recovery which I can only put down to the time, empathy and compassion which was shown to her. I would like to thank all the staff and management for their care.
My mother always looks smart and her hair is immaculate. She joins in and socialises more than ever.
I am so thankful for having such a great team member working here and having such a great impact on other team members, all the residents and staff always have a wonderful, caring nature. Well done.
I only manage to visit my relative every 2-3 weeks because of the distance from my home. However, my husband and I are always given a warm welcome from all members of staff. Nothing is too much trouble for them. My relative, who is very elderly, seems very happy and well looked after. Whenever she is poorly, despite her great age, everything is done to get her better. We have been very impressed, it is important to us that her last years are spent in comfort, safety and in an environment where she is stimulated. As my sister visits daily I know these conditions are met.
I have visited a resident on many occasions at this delightful care home. It has the most fantastic staff and the building and grounds are stunning. The decor is modern and uncluttered. The rooms are well maintained and spotlessly clean. The menus are varied and of the very high standard. I would have no hesitation in recommending this wonderful care home. It is of 5* hotel standard with fantastic features and amenities, such as an in-house hair salon/barbers and a cinema room. There are high-quality activities put on regularly by the residents and the staff get involved in all celebrations such as Halloween, pancake day, easter etc.
I have not seen any agency staff during the day anymore which to me is only a good thing, as there is continuity within the home.
Well Done Camberley Manor you are all doing an amazing job.
And thank you for looking after my mum so well, I have not seen her smile so much.
In the past month, there has been a more positive feel in the home and everything seems to be more secure. It feels better that there is more staff connected with the home rather than agency staff.
The only concerns we have are the turnover in staff and management since her arrival.
I know and my family know that I needed the support following my operation last year.
My Mother, 93, has been here for 8 months.
The range of activities and the team are excellent.
There have been too many management changes; too many agency staff and inconsistency in unit control and organisation.
I do believe my Mother has been well cared for and looked after.
The worst element is the effect the residents with severe dementia on Clover Unit have on the atmosphere for other residents and relatives.
Follow through of concerns I have raised has been variable.
Camberley Manor is a very pleasant home with a welcoming atmosphere and staff who really care for the residents. A real home from home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (51) & Events (17)
- 30 Jul 2026
Our residents recently enjoyed a delightful afternoon out at Squire's Garden Centre in Woking, where there was plenty to see, explore, and enjoy. The trip gave everyone the opportunity to...
- 30 Jul 2026
There was plenty of energy, laughter, and a splash of 80s nostalgia at Camberley Manor as we celebrated National Physical Fitness Day with our very own 80s Sports Day! Residents...
- 30 Jul 2026
This week at Camberley Manor, we celebrated Bee Happy, Bee Healthy Week by focusing on the important connection between health and happiness. Our residents and team enjoyed a variety of...
- 31 Jul 2026Organiser: Camberley Manor
- 06 Aug 2026Organiser: Camberley Manor
- 12 Aug 2026Organiser: Camberley Manor
Awards / Recognitions (23)
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
- 31 Jan 2025Recipient: TLC Care Ltd
Meet the Team (9)

Albert Joy joined Camberley Manor in October 2022 as Care Services Manager and has recently been promoted to Home Manager.
A qualified Registered Nurse since 2010, Albert completed his training in India and brings over eight years of diverse clinical experience across hospital and pre-hospital settings in India, Dubai, and the UK. He has a strong background in accident and emergency care and most recently served as a Deputy Charge Nurse within the NHS, where he further honed his clinical expertise and leadership capabilities.
Albert was drawn to the TLC Group by its commitment to creating an exceptional workplace and a cohesive team environment focused on delivering the highest standards of care to residents.

After graduating with a BSc (Hons) in Adult Nursing, Emily began her career within the NHS on a Respiratory ward, before moving to an Acute Dependency Unit. Emily then progressed to the role of Sister, leading the care of respiratory step-down patients during the Covid-19 pandemic.
Driven by a passion for education and workforce development, she transitioned into higher education at the University of Surrey, where she recently worked as an Adult Nursing Lecturer. Here, she completed a Postgraduate Certificate in Education for Healthcare Professionals. During her time at the University, Emily led the Year One Nursing Curriculum for Adult Nursing and was the lead for Objective Structured Clinical Examinations (OSCEs), helping to prepare the next generation of nurses for clinical practice.
Alongside Emily's academic role, she maintained her clinical practice as a Bank Registered Nurse at Camberley Manor Care Home, strengthening her connection to the care home sector - a setting where her healthcare journey first began as a Care Assistant, while studying for her nursing degree. Emily is now proud to have returned to Camberley Manor as Care Services Manager, bringing together her experience in clinical leadership, education, and person-centred care to support both residents and colleagues in delivering outstanding care.

Amber joined the Camberley Manor team in November, bringing with her five years of experience in the private care sector. Specialising in administrative operations, sales enquiries, and customer service, she is dedicated to delivering exceptional support to residents and families. She has a genuine passion for building meaningful relationships and is committed to delivering excellence in every aspect of service.
Before entering the care sector, Amber spent twelve years as a Senior Manager for one of the UK’s largest retailers, where she developed extensive leadership, organisational, and customer-focused skills. Her diverse background and dedication to high-quality service make her a valuable addition to the Camberley Manor team.

Cliff pursued an early career in hospitality, starting as a chef within Intercontinental, Whitbread and Marriott International. Working his way up to Executive Chef, at the 650-bedroom Renaissance Hotel at Heathrow.
In time, Cliff moved into Food and Beverage Management at the Grosvenor Square Marriott, where he supported a 14-million-pound refurbishment for Maze by Gordon Ramsay. He then moved to the Twickenham Marriott, as Operations Manager, a unique new opening hotel attached to the iconic England Rugby Stadium.
Cliff quickly excelled to General Manager at Hendon, Ettington Park, Brands Hatch and Woodlands Park.
After COVID and for the past three years, he has been the Hospitality Manager at another private luxury Care home.Cliff is dedicated to delivering outstanding service across all areas of the home, always keeping the needs and wellbeing of residents at the heart of everything he does.

Salika Handi is an accomplished Finance and HR Manager with over 15 years of international experience spanning the banking and hospitality sectors in the UK, Qatar, and Sri Lanka. Her career includes notable positions at globally recognised organisations such as HSBC, Qatar Airways, and Hertfordshire Council, where she developed a strong foundation in financial management and service excellence.
Salika holds dual Master’s degrees—an MBA from Kingston University and an MBS from the University of Colombo—bringing a robust academic background to complement her practical expertise.
Since joining TLC in December 2023, Salika has played a key role in ensuring the smooth and efficient operation of both finance and HR functions. Her passion for resident well-being and her commitment to delivering exceptional service are reflected in her approach to supporting not only residents, but also their families and visitors.
Salika’s dedication to fostering a warm, inclusive, and compassionate environment is a true embodiment of TLC’s values of Truth, Love, and Compassion, which she brings to life in every aspect of her work.

Dimpal joined TLC in May 2022 as Head Housekeeper at Camberley Manor and quickly distinguished herself through her dedication, professionalism, and passion for providing exceptional service. Thanks to the supportive environment at TLC, she embraced opportunities for growth and development, earning recognition as an Onboarding Champion, Manual Handling Champion, and Engagement Champion.
In April 2023, Dimpal transitioned into the role of Admin Assistant and has since been promoted to Office Manager. In this role, she plays a vital part in the day-to-day running of the home, fostering strong relationships with residents’ families and ensuring a warm, welcoming atmosphere.
Dimpal takes great pride in creating meaningful connections with those around her and is deeply committed to the values of care and compassion that define Camberley Manor. Outside of work, she enjoys listening to Bollywood music and spending quality time with her family.

Lewis has over a decade of experience, working on the front line in the Kitchen. He has also joined us from the private care sector, and we are excited to witness and taste his culinary skills.

Hannah is delighted to be joining the team in her new role as Wellbeing Lead. Before coming to Camberley Manor, Hannah worked in Extra Care and the community as an Independent Living Team Leader, where she gained experience supporting people to live independently and achieve their goals. During this time, Hannah also studied for and achieved her Level 5 Leadership in Adult Care qualification.
Outside of work, Hannah enjoys paddleboarding during the summer months, whenever the weather allows. She loves coffee and a good chat, and is looking forward to getting to know all our residents, families and friends over the coming months.

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.
What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.
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