Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
Review Us
9.9 140 Reviews
  • Camberley Manor, Camberley
Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

Residents receive personalised care from skilled carers and nurses, guided by an established leadership team. Every individual is treated with dignity and respect, with a focus on comfort, wellbeing and independence. Personal preferences are valued, enabling a fulfilling lifestyle tailored to each person’s needs and wishes. For those living with memory loss, thoughtful and sensitive dementia care promotes confidence and quality of life.

The home itself is beautifully designed and maintained to a high standard, with tasteful interiors and a warm, homely atmosphere. Landscaped gardens are accessible year round, offering peaceful seating areas to enjoy with family and friends. Facilities include a cinema, hair and beauty salon, traditional pub and putting green, encouraging leisure, social connection and relaxation.

Camberley Manor is a vibrant part of the local community, welcoming visits from groups and organisations to foster inclusion and engagement. Visitors are always welcome to experience the warm and caring environment that makes Camberley Manor a truly special place to live.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1650 – £1750
  • Self-Funded Residential Dementia Care: £1850 – £1900
  • Self-Funded Nursing Care: £1750 – £1850
  • Self-Funded Nursing Dementia Care: £1850 – £1900
  • RESPITE Self-Funded Residential Care: £1982 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £2220 – £2520
  • RESPITE Self-Funded Nursing Care: £2100 – £2220
  • RESPITE Self-Funded Nursing Dementia Care: £2220 – £2280

These prices are only a guideline, please contact Camberley Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Girlie Braga (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Welcome to visit the home at any time between the hours of 8 am and 10 pm

Parking

  • Camberley Manor has its own private car park for visitors to the home.

9.9

Camberley Manor has a Review Score of 9.9 (9.923) out of 10, based on 58 reviews in the last 2 years.
Over all time Camberley Manor has 140 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Camberley Manor
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Total of 140, showing 41-60
Review from B P (Relative of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent! Very good service. Will come over a day soon.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a great review of our home. We are delighted to learn how pleased you are with your loved one's care. I will ensure your kind comments are shared with the rest of the team.

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Review from R B (Resident) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Camberley Manor Care Home is a home from home... I can't fault it. Carers and staff are friendly and helpful with a smile whenever asked for help. Meals are varied and tasteful. Activities organised should interest all. There is a lovely garden with walkways for residents to enjoy. Relatives visiting
say they feel welcome to visit. The home feels a happy place.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

What a lovely review, thank you! It is a pleasure to have you with us and part of our Camberley Manor family. We look forward to continuing to support you and provide a great experience. I will share your lovely feedback with the team as they will be thrilled.

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Review from M P (Wife of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional service. Slight misguidance with regard to cost and payment. Otherwise excellent.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing your great review of Camberley Manor Care Home, it's appreciated. During our initial conversation, we provided a guideline fee prior to a pre-admission assessment and are then able to confirm costs once we have a full and comprehensive understanding of your loved one's needs. In this case, there was a small increase agreed with you which was also impacted by a preference for a premium room, which we were pleased we could accommodate on this occasion. We are delighted you are happy with the room and the service and care we provide. We look forward to continuing to provide excellent care.

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Review from Martin D (Son of Resident) published on 26 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Camberley Manor at the beginning of Dec. 23. From the first second she was made to feel welcome. All of the staff were most welcoming and attentive.
Before choosing Camberley Manor I visited 12 other homes in the area and visited Camberley Manor 3 times before deciding on Camberley
Manor. My decision was never regretted. My contact with the home was excellent. On calling to discuss Mum's care I always received excellent information. When visiting I was always greeted by my first name and made to feel welcome.
Camberley Manor has a fantastic system that allows me to log on and see all of mum's medical and behavioural notes which were constantly updated. This was most reassuring since I live abroad. Mum had mobility issues and refused walking aids. (She did not need them) However, Camberley Manor worked with a physiotherapist who did a fantastic job in getting Mum mobile and accepting a walking stick!
Full marks to Camberley Manor.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to leave us a review and your kind words. It was an honour to have Mum with us and to read the feedback about your positive experience is touching. We are delighted you were pleased with the service provided by our onsite physio also. I will ensure your comments are shared with the team.

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Review from L F (Son of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care and staff that work at the home, I was so glad that my Mum was accepted into Camberley Manor. Having seen her settle in gives us great piece of mind that she is in such a good place and receiving the best care. Highly recommend!
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing such a lovely review of your experience since Mum joined us. It is a pleasure to have her with us and we are delighted at your comments which we will certainly share with the team involved in her care.

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Review from Martin W (Son of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and facilities at Camberley Manor are excellent. The variety of activities that are available each week is outstanding. My Dad enjoys yoga, Thai chi, keep fit, the book club, and even some dancing. The standard of care and the regular communications and updates are particularly valuable.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for taking the time to review us. We are delighted you are happy with the care your father is receiving. It is a pleasure to have him with us and we look forward to continuing to deliver an outstanding service for him and yourselves.

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Review from Susan W (Daughter of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Camberley Manor for over two-and-a-half years. As I live abroad, I have not been able to visit her as much as I would like, but I have been able to keep in touch via the home's excellent, and usually daily, updates on their Facebook page. Through the photos and videos posted
there, I could see her taking part in the many and varied activities which the home organises, and witness the delight on her face at the visits from therapy animals, or singing along to songs from times gone by! The staff are very observant and attentive, and soon got to know my Mum well and treat her as the individual she is. Unfortunately, my Mum's dementia is severe and has become progressively worse, which poses considerable challenges that the staff have dealt with, with huge flexibility, insight, and compassion. Camberley Manor has truly become my Mum's real home in her - and in our - hour of need.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind and heartfelt feedback about the care Camberley Manor has provided for your Mum. It truly means the world when relatives notice the special care and attention our team members offer our residents and your loved ones, and we are so pleased you feel supported. We will ensure your lovely words are shared with the team.

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Review from Kim P (Daughter of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Camberley Manor for over a month now! All the Carers and staff are familiar with Mum and her needs already. I have found all the staff extremely professional and caring! Lots of activities to keep Mum interested. I would highly recommend the home to others!
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your lovely review. We are so pleased you are happy with the care Mum is receiving and we love having her as part of the Camberley Manor family. I will ensure your kind words are shared with the team.

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Review from S B (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Camberley Manor for urgent respite care and this was her first experience of a care home. She loved it here and could not fault the care she received. She was warmly welcomed and treated with kindness and respect. I wouldn't hesitate to recommend Camberley Manor to others.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind words and feedback on the care your mum has received since joining our home. We are so pleased she decided to stay on and we look forward to watching her continue to enjoy life at Camberley Manor. We will share your lovely comments with the team.

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Review from Ken C (Husband of Resident) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Manor made the transfer from the hospital to a care home very smooth and helped the family with what was a very difficult time. Every effort has been made to help my wife settle in and enjoy her surroundings. The staff could not be more helpful and always make the family and visitors welcome.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you Ken for your kind feedback about your experience in our home and it is lovely to hear our team delivered exceptional care. We will ensure this is shared with our team members involved in your wife's care.

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Review from E B (Daughter of Resident) published on 30 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff on the front desk are always chatty and friendly and give a very warm welcome when I visit.
Management has always been approachable and has helped to sort out any hiccups that have occurred with my mother's care.
The welfare team provides a varied and busy timetable of appropriate activities
and they always encourage my mother to take an active part. The trips out have been most enjoyable and I’ve always been happy to assist.
The managers and staff who organised the tea party for my mother’s 100th birthday went above and beyond, I was very grateful for their dedication.
My main concern is the lack of care staff at busy times of the day,( mornings) when residents need most assistance. I feel that this is an issue for management as the care staff do their best to cover all bases. My observation has been that on occasion my mother has remained in her nighty until late morning and there are too few staff to help residents, who need it, use the toilet.
Trust this review is helpful.
Reply from Girlie Braga, Manger at Camberley Manor

Thank you for your comments which we very much value and appreciate. As discussed and consequently resolved during our recent care review for your mother, we addressed your feedback and have a solution in place that you are happy with. We look forward to continuing to work with you in the future to ensure we are achieving excellence in our levels of care.

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Review from Barbara W (Daughter of Resident) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Camberley Manor Care Home since March 2024, her care has been fantastic and made her life so much better, she's made lots of friends and joined in the numerous activities they provide, whenever I see her, which is at least three times a week, all of the staff are so friendly and are
always willing to help in any way they can.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind feedback, Barbara. We are delighted you are pleased with the care provided for Mum since she joined the home.

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Review from Beverley C (Daughter of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been staying as a respite resident but may have to stay permanently. I saw a few care homes whilst looking for the right care for my mum. Camberley Manor lives up to its name luxury. The staff are amazing and attentive from the office staff, laundry, cleaners, chefs, hairdresser, carers
and nurses. I have no concerns leaving my mum when I visit and know she is getting the very best care and support. The gardens are lovely and the bistro is lovely to take mum for a coffee. Camberley Manor provide activities for the residents and are great at trying to get the residents to participate. I always feel very welcome when I arrive and the whole place gives off a warm happy atmosphere in what could be a very challenging environment at times I’m sure. My mum seems very settled with her environment and with the staff and if I had to go into care I would want Camberley Manor to be the place I go to, can’t thank the staff enough.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Hi Beverley, Thank you so much for taking the time to leave feedback on your experience of Camberley Manor. It is heartwarming to read your kind review and we will ensure this is shared with team members involved in your Mum's care.

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Review from Penny B (Daughter of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Camberley Manor for over two years and her dementia has progressively become more challenging. Throughout all of this the staff have cared for her with professionalism (nursing care and everyday care) and compassion and have given her a home where she can feel loved and safe.
The staff have the capacity to see beyond the dementia and recognise and value the person underneath.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Penny, thank you for your kind review. We are so pleased to know you are happy with the care your Mum has received since joining our home. We will ensure your lovely feedback is shared with the team and Mum's key workers.

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Review from Debbie C (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been here for nearly a year and on Friday the staff organised a surprise birthday for her.
I cannot thank them enough, they went over and above in every aspect.
Decorations, entertainment, food and drink.
They certainly made it a memorable afternoon.
I cannot recommend Camberley Manor
enough it feels like a 5* hotel and I am so grateful my mother is there.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to leave a review for Camberley Manor. We are so pleased to hear you are pleased with the care we are providing for Mum since she joined us. Her birthday celebrations were certainly memorable and we were delighted to throw her such a fitting party! We have shared your kind words with the team.

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Review from Mike H (Son of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I have been delighted with Camberley Manor since our 97-year-old father moved in at the start of November.
All of the staff are unfailingly helpful and cheerful. The care staff deal with his various issues - medication, mobility, hearing, comprehension, etc - with great attention and
understanding. They work hard to improve his quality of life by getting him out of his room and involved with activities.
We are pleased to give the home the high recommendation it deserves.
Reply from Jutta Staude, Manager at Camberley Manor

Thank you so much for the lovely feedback, it is great to see how happy you are with your dad's care. I will make sure to share your comments with the team, as they will be delighted with your praise.
Thank you.

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Review from Rosa G (Daughter of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad stayed at Camberley Manor to rehabilitate after a long stay in hospital where he was bed-bound. The booking in process from being shown around to the transfer from the hospital went very smoothly. The facilities at Camberley Manor are exceptional: his room was light, airy and spacious with a
tv and en-suite. The level of care provided is of a very high standard with safety measures such as sensor mats to prevent falls in place. All staff are very caring, positive, kind and helpful. The Physio worked wonders on my Dad’s mobility. He was unable to walk without falling the first few days and left walking with a stick so he made a massive improvement in 6 weeks. The outdoor facilities are amazing. There are gorgeous gardens in which to relax, BBQs, a fish pond, crazy golf and more. There are daily fun activities for all residents to participate in some of which my dad did and thoroughly enjoyed especially The Gardening Club and the Quizzes. I cannot recommend Camberley Manor highly enough.
Reply from Mario Marzolini, Community Development Manager at Camberley Manor

Thank you for such wonderful feedback regarding your Father's stay with us. It was a pleasure to have him with us and we are delighted to hear how the in-home services here supported his improved mobility and confidence. Positive feedback helps to ensure we recognise our team members doing an amazing job supporting our residents.

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Review from J E (Resident) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been here for over 7 months and I now consider Camberley Manor my new home. The staff are fabulous and so caring. The respect I am given is exactly what I would expect from the TLC Care group. I’m made to feel independent whilst having the support if I need it.
The food is lovely and the well-being
girls work so hard, the entertainment is such fun.
All the staff are helpful and nothing is too much trouble. so helpful in the moving-in process and the unit manager is incredibly helpful.
Reply from Jutta Staude, Manager at Camberley Manor

Thank you so much for this lovely feedback, I was delighted to read how happy you are with our service at Camberley Manor.

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Review from Neil S (Son of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Camberley Manor for about 20 months until she recently passed away. She had quite bad dementia for the last 6-9 months and was bed-bound for about the last 3 months. In all her time at Camberley Manor, I found the care to be first-rate, the staff to be caring and attentive, and the
communication excellent. The best recommendation I could give is that, if I needed to go into a care home someday, I would not hesitate in considering Camberley Manor as an option.
Reply from Mario Marzolini, Community Development Manager at Camberley Manor

Dear Neil,
Thank you so much for your kind words. It was our pleasure and honour to support your mother here at Camberley Manor. We strive to provide the best care we can and we are so happy you were more than satisfied with what we tried to achieve.

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Review from Sue C (Niece of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Towards the end of February, my aunt arrived at Camberley Manor Care Home and has settled well into this lovely establishment, set in beautiful surroundings. At all times when visiting, my sister and I note the great care and consideration of all the team on Clover ward. They treat our aunt, all the
residents and families with respect and it is such a pleasure to visit and be greeted so warmly.
I am impressed with the communication from the nurse managers on the ward, always keeping us informed of any issues. It has been such a relief to find such a great home for her knowing she is well looked after in all respects. Thank you.
Reply from Mario Marzolini, Community Development Manager at Camberley Manor

Dear Sue,
Many thanks for your kind words. We strive to make sure Camberley Manor ensures our resident's journey is one of respect, dignity and care. It means a lot when the family notice. Thank you.

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.923 for Camberley Manor is calculated as follows: ( (643 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 691 Ratings = 4.923
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 58 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (22)

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Meet the Team (8)

Girlie

Girlie Braga

Job Title: Home Manager Joined: 2024

Girlie Braga, our dedicated Home Manager at Camberley Manor Care Home, joined TLC in 2024, bringing 25 years of invaluable care experience. Originally from the Philippines, she has called the UK home for a quarter-century. With a diverse background spanning roles from healthcare assistant to Home Manager, Girlie is deeply committed to resident well-being, team development, and family support. Her passion for nutrition and welfare extends beyond the care setting, reflecting her holistic approach to life. Outside of work, she cherishes family time and eagerly mentors colleagues to foster growth and progress. Girlie embodies professionalism, compassion, and leadership in her every endeavour.

Albert

Albert Joy

Job Title: Care Service Manager Joined: 2022

Albert Joy joined Camberley Manor in October 2022 as Care Services Manager.


A qualified Registered Nurse since 2010, Albert completed his training in India and brings over eight years of diverse clinical experience across hospital and pre-hospital settings in India, Dubai, and the UK. He has a strong background in accident and emergency care and most recently served as a Deputy Charge Nurse within the NHS, where he further honed his clinical expertise and leadership capabilities.


Albert was drawn to the TLC Group by its commitment to creating an exceptional workplace and a cohesive team environment focused on delivering the highest standards of care to residents.

Jade

Jade Smith

Job Title: Hotel Services Manager Joined: 2021

Jade began her journey with TLC in May 2021 as Head Chef at Camberley Manor, bringing with her over a decade of experience in the hospitality industry. Inspired by TLC’s core values of Truth, Love, and Compassion, she was drawn to a role where her passion for food could make a meaningful difference in people's lives.


With formal qualifications in Hospitality Management and Professional Cookery, Jade began her culinary career at the age of 15 as a ‘tea lady’ and has since dedicated herself to delivering nutritious, high-quality meals that bring joy to others—particularly the elderly, who she believes deserve an exceptional dining experience at every mealtime.


Her talent and commitment have been widely recognised: in 2022, Jade was awarded Great British Care Chef of the Year for the South Region, secured 1st place in the South-East Region at the National Association of Care Catering’s Care Chef of the Year competition, and was a finalist at the National Care Awards.


Following these proud achievements, Jade chose to take the next step in her career by moving into the role of Hotel Services Manager. In this new position, she is dedicated to delivering outstanding service across all areas of the home, always keeping the needs and wellbeing of residents at the heart of everything she does.

Salika

Salika Handi

Job Title: Finance and HR Manager Joined: 2023

Salika Handi is an accomplished Finance and HR Manager with over 15 years of international experience spanning the banking and hospitality sectors in the UK, Qatar, and Sri Lanka. Her career includes notable positions at globally recognised organisations such as HSBC, Qatar Airways, and Hertfordshire Council, where she developed a strong foundation in financial management and service excellence.


Salika holds dual Master’s degrees—an MBA from Kingston University and an MBS from the University of Colombo—bringing a robust academic background to complement her practical expertise.


Since joining TLC in December 2023, Salika has played a key role in ensuring the smooth and efficient operation of both finance and HR functions. Her passion for resident well-being and her commitment to delivering exceptional service are reflected in her approach to supporting not only residents, but also their families and visitors.


Salika’s dedication to fostering a warm, inclusive, and compassionate environment is a true embodiment of TLC’s values of Truth, Love, and Compassion, which she brings to life in every aspect of her work.

Harry

Harry Tucker

Job Title: Head Chef Joined: 2024

Harry Tucker is the talented Head Chef at Camberley Manor Care Home, having joined the TLC Group in January 2024. He brings a wealth of experience from his five-year tenure with Caring Homes, where he progressed from Sous Chef at Home of Compassion to Head Chef roles at both Horsell Lodge and Dormy House.


In his role at Camberley Manor, Harry leads a dedicated team of chefs and catering assistants, ensuring that every meal is thoughtfully planned, nutritionally balanced, and tailored to residents’ individual preferences. He places great value on resident feedback, using it to continually enhance the dining experience and deliver varied, seasonal menus that residents look forward to.


Renowned for his culinary expertise and commitment to excellence, Harry takes great pride in creating meals that bring comfort and joy to those in his care. Outside the kitchen, he enjoys spending quality time with his family, attending cricket matches with his father, and swimming.

Dimpal

Dimpal Gadher

Job Title: Office Manager Joined: 2022

Dimpal joined TLC in May 2022 as Head Housekeeper at Camberley Manor and quickly distinguished herself through her dedication, professionalism, and passion for providing exceptional service. Thanks to the supportive environment at TLC, she embraced opportunities for growth and development, earning recognition as an Onboarding Champion, Manual Handling Champion, and Engagement Champion.


In April 2023, Dimpal transitioned into the role of Admin Assistant and has since been promoted to Office Manager. In this role, she plays a vital part in the day-to-day running of the home, fostering strong relationships with residents’ families and ensuring a warm, welcoming atmosphere.


Dimpal takes great pride in creating meaningful connections with those around her and is deeply committed to the values of care and compassion that define Camberley Manor. Outside of work, she enjoys listening to Bollywood music and spending quality time with her family.

Crystal

Crystal Degracia

Job Title: Customer Service Supervisor Joined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.


What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.

Arlene

Arlene Bautista

Job Title: Practice Development Lead Joined: 2025

With a wealth of experience from her previous role as Head of Clinical Education and Professional Development at Buckinghamshire Healthcare Trust, Arlene joined TLC to continue her passion for nurturing talent and delivering outstanding care. As our Practice Development Lead, Arlene plays a key role in coaching and mentoring staff, designing and delivering impactful training, and supporting both personal and professional development across the team.


She’s deeply involved in promoting a culture of reflective practice, wellbeing, and continuous improvement—all while ensuring our care remains aligned with the highest CQC standards. Arlene’s work directly influences the quality of life for residents by empowering staff with the skills, confidence, and compassion needed for exceptional care.


Arlene finds great joy in her one-to-one conversations with team members, residents, and their families. Outside of work, she enjoys spending time with her own loved ones—often heading out for meals or get-togethers with family and friends.

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