Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
Review Us
9.9 152 Reviews
  • Camberley Manor, Camberley
Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

Residents receive personalised care from skilled carers and nurses, guided by an established leadership team. Every individual is treated with dignity and respect, with a focus on comfort, wellbeing and independence. Personal preferences are valued, enabling a fulfilling lifestyle tailored to each person’s needs and wishes. For those living with memory loss, thoughtful and sensitive dementia care promotes confidence and quality of life.

The home itself is beautifully designed and maintained to a high standard, with tasteful interiors and a warm, homely atmosphere. Landscaped gardens are accessible year round, offering peaceful seating areas to enjoy with family and friends. Facilities include a cinema, hair and beauty salon, traditional pub and putting green, encouraging leisure, social connection and relaxation.

Camberley Manor is a vibrant part of the local community, welcoming visits from groups and organisations to foster inclusion and engagement. Visitors are always welcome to experience the warm and caring environment that makes Camberley Manor a truly special place to live.

Care Provided by Camberley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1725
  • Self-Funded Residential Dementia Care: from £1850
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1925
  • RESPITE Self-Funded Residential Care: from £2070
  • RESPITE Self-Funded Residential Dementia Care: from £2220
  • RESPITE Self-Funded Nursing Care: from £2220
  • RESPITE Self-Funded Nursing Dementia Care: from £2310

Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to an individual pre-admission assessment and any respite stay, is charged with a 20% uplift, on top of the basic weekly fee.


For detailed information about inclusions and current offers, please feel free to contact us directly, we’d be happy to assist you!

These prices are only a guideline, please contact Camberley Manor to find out the exact price for your requirements.

Contact Camberley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Camberley Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Albert Joy (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Welcome to visit the home at any time between the hours of 8 am and 10 pm

Parking

  • Camberley Manor has its own private car park for visitors to the home.

9.9

Camberley Manor has a Review Score of 9.9 (9.929) out of 10, based on 67 reviews in the last 2 years.
Over all time Camberley Manor has 152 reviews.

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Review from Gabriella G (Granddaughter of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Camberley Manor was amazing and I really recommend. The staff are incredible and are so welcoming. They made my grandad so comfortable and at peace. They are so kind and hard working and go above and beyond. The rooms are so lovely and are such a homely environment. As well as the staff,
the residents are all so friendly. Really recommend.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for your kind words. We are so pleased to hear of your positive experience and it was an absolute honour to care for your Granddad here at Camberley Manor.
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Review from Rebecca G (Granddaughter of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not recommend Camberley Manor enough. The staff are all beyond caring and made us feel very welcome. They made my grandad feel very comfortable in his stay and he loved all of the staff, even though at times he could be a handful.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorWhat a lovely review. Thank you so much for sharing. We were honoured your family chose us to care for your Granddad. Your kind words will be shared with the team at Camberley Manor.
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Review from Monique F (Daughter-in-law of Resident) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can absolutely state I would recommend Camberley Manor for ones loved ones.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorMany thanks for taking the time to share your positive experience of Camberley Manor. Your kind words will be shared with the wider team who aim to deliver outstanding care to our residents each and every day.
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Review from Debbie G (Daughter-in-law of Resident) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault anything. From reception all the way through, every member of staff has been so welcoming, kind, considerate and friendly. Every member of staff looked after my father in law so so well from beginning to such a beautiful calm end. I will recommend Camberly Manor to anyone looking for
a home for their loved one.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorFirstly, thank you for putting your trust in us to care for your dear Father in Law. We are pleased to know that we were able to support you and your loved ones during such a difficult time. Your heartfelt words mean the world to our team who aim to deliver exceptional care to our residents. Thank you so much for taking the time to share your experience of Camberley Manor.
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Review from Anoop V (Husband of Resident) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's been admitted 6 months ago during challenging circumstances so the choice of the care home was crucial for us both. I must say the care home has been an excellent choice - most of my expectations have been well managed and realised. I've acquired a new family of caring individuals at all levels!
Long may it continue, thanks to all staff.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you so much for taking the time to share your experience since your dear wife joined us earlier this year. At Camberley Manor, we strive to welcome not just our residents but their loved ones into our TLC Family, and we are so pleased to hear you very much feel part of it. We look forward to continuing to realise your expectations and welcome your continued feedback in the future. I will ensure your comments are shared with the wider team. Thank you once again.
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Review from Fiona W (Daughter-in-law of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked at about 8 care homes in the area, but knew as soon as I walked into Camberley Manor that this was the one I really wanted my 91 year old mother in law to move into. I immediately picked up on the warmth of the staff, the cleanliness and how professional the staff were.
We waited until a room
came up and moved her in and I just felt relief that she was safe and in the best possible place.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you so much for your heartfelt review. We are thrilled to hear that your mother-in-law is happy and settled at Camberley Manor. Our dedicated team hard to provide the best care possible, and it's wonderful to know their efforts have made such a positive impact on your family. Your recommendation means the world to us. If you ever have any feedback or need assistance, please don't hesitate to reach out. Thank you again.
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Review from K S (Friend of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A visit today to celebrate my friends 95th birthday. A very enjoyable and delicious lunch followed by wonderful entertainment, sing-a-long and birthday cake. The most delicious cake ever tasted. The staff are all so lovely with the residents and enjoyed the the live singing and dancing.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for such a lovely review. We are delighted you enjoyed the birthday celebrations hosted for your dear friend. I will ensure your kind words are shared with the wider team.
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Review from Phil J (Son of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Camberley Manor has provided excellent care for my mother who has now been a resident for over 2 years. Mum arrived at CM with a serious abdominal wound and was immobile. Today she is able to get around in her electric wheelchair and loves the garden. Mum is also able to walk a few steps due to excellent
physio.
Mum has had some moments of quite serious unwellness but the staff have always rallied to her aid and gone the extra mile to get mum the medical support she requires.
Mum has developed real friendships with staff and residents and is very content. She feels safe at CM and if she has had to go to hospital she has been very happy to get "home".
CM has shown tolerance and patience when family members might have been over-worried or stressed at certain times. This is a real skill.
CM is a friendly, professional, caring, and highly competent home and has given my mother and indeed the whole family a huge amount of support and care. We are truly grateful.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for your kind words. We're so pleased to hear that you find our nursing and care staff amazing. Our team members are dedicated to going above and beyond for our residents and their relatives. Your feedback means a lot to us and reinforces our commitment to maintaining a well-run and compassionate care home.
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Review from Simon H (Son of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's only been a few days since my mother and family selected The Manor as her new Home. We call it "The Manor" because it is not a nursing home, it is her new home. I didn't realise the meaning of the sales pitch and the words "We don't use agency staff". Only a week into my mother having moved in,
I now realise that the workforce is a family with close connections with not just the residents but also a team as a whole. This makes it work so well.
Food is an important part of a person's life and with my mother having special food preparation needs I have been blown away by the lengths the team goes to to ensure she gets to sample the excellent food. An example of this is that at the weekend the home had an open day and without asking and in such a natural way, a preparation of the BBQ was offered. Inclusive life supported by the Team at The Manor.
Would I recommend The Manor - no - that isn't enough. Would I shout and scream about how great it is.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for such a fantastic review of our team here at 'The Manor' as you fondly refer to us. Our team work tirelessly to embody our values of Truth, Love and Compassion everyday for our residents and their loved ones. To learn of your experience means the world and I will ensure your kind words are shared with the team members. It is a pleasure to support your Mum here.
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Review from Phil M (Son of Resident) published on 7 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had to go into hospital after a fall in her home. She was not safe living on her own, and in mum's best interests, we started looking at care homes. After looking at quite a few we settled on Camberley Manor. It all was taken care of. The manager came to see mum in a hospital to see her and assess
her needs. From there mum was picked up from the hospital and brought to Camberley Manor [As respite first to see if she liked it] she then became a resident that was a year ago. The carers there are such wonderful people and the care mum receives is amazing, I don't have the words to say how caring and gentle they are. Mum sees them as part of her family. The team they have on the different floors remain the same so there is continuity and they know mums needs before she does. I can't speak highly enough and would like to give a special mention to the Team Leader and her team on the Tulip Floor. Thank you I couldn't have picked a better care home. Thank you so much.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for such heartwarming feedback on your experience since Mum joined us at Camberley Manor. We are thrilled to learn that the outstanding care provided by our Tulip team has not gone unnoticed. It is a pleasure and honour to care for your Mum here and to be considered as part of her family is the greatest compliment we could receive, thank you!
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Review from Richard S (Son of Resident) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care leaves me with confidence that my mother is safe and physically and medically cared for. Staff are considerate and rigorous. They are accessible if I call or email and are always responsive to my questions.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for taking the time to review Camberley Manor. We are so pleased to hear your kind words about the home and care provided for Mum. I will share your positive comments with the rest of the team.
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Review from J D (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Camberley Manor has been so helpful and supportive from the first phone call they all understand how important it was for us to have a safe, happy new home for my Dad. Dad needed urgent care and support and we are so thankful and impressed by how the team has helped us at such short notice
and with such urgency.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you so much for your wonderful review, a true reflection of what we aim to deliver here. It is a pleasure caring for your loved one and I will ensure your praise is shared with the wider team.
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Review from B P (Relative of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent! Very good service. Will come over a day soon.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for such a great review of our home. We are delighted to learn how pleased you are with your loved one's care. I will ensure your kind comments are shared with the rest of the team.
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Review from R B (Resident) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Camberley Manor Care Home is a home from home... I can't fault it. Carers and staff are friendly and helpful with a smile whenever asked for help. Meals are varied and tasteful. Activities organised should interest all. There is a lovely garden with walkways for residents to enjoy. Relatives visiting
say they feel welcome to visit. The home feels a happy place.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorWhat a lovely review, thank you! It is a pleasure to have you with us and part of our Camberley Manor family. We look forward to continuing to support you and provide a great experience. I will share your lovely feedback with the team as they will be thrilled.
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Review from M P (Wife of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional service. Slight misguidance with regard to cost and payment. Otherwise excellent.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for sharing your great review of Camberley Manor Care Home, it's appreciated. During our initial conversation, we provided a guideline fee prior to a pre-admission assessment and are then able to confirm costs once we have a full and comprehensive understanding of your loved one's needs. In this case, there was a small increase agreed with you which was also impacted by a preference for a premium room, which we were pleased we could accommodate on this occasion. We are delighted you are happy with the room and the service and care we provide. We look forward to continuing to provide excellent care.
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Review from Martin D (Son of Resident) published on 26 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Camberley Manor at the beginning of Dec. 23. From the first second she was made to feel welcome. All of the staff were most welcoming and attentive.
Before choosing Camberley Manor I visited 12 other homes in the area and visited Camberley Manor 3 times before deciding on Camberley
Manor. My decision was never regretted. My contact with the home was excellent. On calling to discuss Mum's care I always received excellent information. When visiting I was always greeted by my first name and made to feel welcome.
Camberley Manor has a fantastic system that allows me to log on and see all of mum's medical and behavioural notes which were constantly updated. This was most reassuring since I live abroad. Mum had mobility issues and refused walking aids. (She did not need them) However, Camberley Manor worked with a physiotherapist who did a fantastic job in getting Mum mobile and accepting a walking stick!
Full marks to Camberley Manor.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for taking the time to leave us a review and your kind words. It was an honour to have Mum with us and to read the feedback about your positive experience is touching. We are delighted you were pleased with the service provided by our onsite physio also. I will ensure your comments are shared with the team.
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Review from L F (Son of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care and staff that work at the home, I was so glad that my Mum was accepted into Camberley Manor. Having seen her settle in gives us great piece of mind that she is in such a good place and receiving the best care. Highly recommend!
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for sharing such a lovely review of your experience since Mum joined us. It is a pleasure to have her with us and we are delighted at your comments which we will certainly share with the team involved in her care.
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Review from Martin W (Son of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and facilities at Camberley Manor are excellent. The variety of activities that are available each week is outstanding. My Dad enjoys yoga, Thai chi, keep fit, the book club, and even some dancing. The standard of care and the regular communications and updates are particularly valuable.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you so much for taking the time to review us. We are delighted you are happy with the care your father is receiving. It is a pleasure to have him with us and we look forward to continuing to deliver an outstanding service for him and yourselves.
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Review from Susan W (Daughter of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Camberley Manor for over two-and-a-half years. As I live abroad, I have not been able to visit her as much as I would like, but I have been able to keep in touch via the home's excellent, and usually daily, updates on their Facebook page. Through the photos and videos posted
there, I could see her taking part in the many and varied activities which the home organises, and witness the delight on her face at the visits from therapy animals, or singing along to songs from times gone by! The staff are very observant and attentive, and soon got to know my Mum well and treat her as the individual she is. Unfortunately, my Mum's dementia is severe and has become progressively worse, which poses considerable challenges that the staff have dealt with, with huge flexibility, insight, and compassion. Camberley Manor has truly become my Mum's real home in her - and in our - hour of need.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for your kind and heartfelt feedback about the care Camberley Manor has provided for your Mum. It truly means the world when relatives notice the special care and attention our team members offer our residents and your loved ones, and we are so pleased you feel supported. We will ensure your lovely words are shared with the team.
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Review from Kim P (Daughter of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Camberley Manor for over a month now! All the Carers and staff are familiar with Mum and her needs already. I have found all the staff extremely professional and caring! Lots of activities to keep Mum interested. I would highly recommend the home to others!
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley ManorThank you for your lovely review. We are so pleased you are happy with the care Mum is receiving and we love having her as part of the Camberley Manor family. I will ensure your kind words are shared with the team.
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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 67 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 67 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Camberley Manor is calculated as follows: ( (747 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 798 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 67 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 67 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 21 hours ago

We offer bespoke nursing care, residential care and specialist care for people living with memory loss; care which is tailored to the individual's needs. We are huge believers in music to make people smile. We can help you understand the financial options, concerns and requirements which planning for care in later life involves. Please contact us, we would love to welcome you for a visit.

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Awards / Recognitions (22)

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Meet the Team (8)

Albert

Albert Joy

Job Title: Home Manager Joined: 2022

Albert Joy joined Camberley Manor in October 2022 as Care Services Manager, and has recently been promoted to Home Manager.


A qualified Registered Nurse since 2010, Albert completed his training in India and brings over eight years of diverse clinical experience across hospital and pre-hospital settings in India, Dubai, and the UK. He has a strong background in accident and emergency care and most recently served as a Deputy Charge Nurse within the NHS, where he further honed his clinical expertise and leadership capabilities.


Albert was drawn to the TLC Group by its commitment to creating an exceptional workplace and a cohesive team environment focused on delivering the highest standards of care to residents.

Millie

Millie Solley

Job Title: Care Services Manager Joined: 2026

Millie has recently re-joined our team here at Camberley Manor, after leaving previously, to work within another home in our group. She has worked in the care sector for over 40 years, having started work as an activities coordinator in her home country of Scotland. Her career then progressed into working as a care assistant and senior carer in hospitals and care homes.


Millie took a career break after having twins and studied for the Higher Social Care Programme in Edinburgh as a mature student. She was diagnosed with Dyslexia and took part in a programme for those over 40 in education. Ten years ago, Millie moved to England as a team leader and progressed to Care Services Manager and then a home manager.


Millie joined TLC Care in 2017 as Regional Support Manager, before progressing to Learning and Development Coach. We are excited for the year ahead, as she completes and strengthens our management team.

Cliff

Cliff Owens

Job Title: Hotel Services Manager Joined: 2025

Cliff pursued an early career in hospitality, starting as a chef within Intercontinental, Whitbread and Marriott International. Working his way up to Executive Chef, at the 650-bedroom Renaissance Hotel at Heathrow.


In time, Cliff moved into Food and Beverage Management at the Grosvenor Square Marriott, where he supported a 14-million-pound refurbishment for Maze by Gordon Ramsay. He then moved to the Twickenham Marriott, as Operations Manager, a unique new opening hotel attached to the iconic England Rugby Stadium.


Cliff quickly excelled to General Manager at Hendon, Ettington Park, Brands Hatch and Woodlands Park.


After COVID and for the past three years, he has been the Hospitality Manager at another private luxury Care home.
Cliff is dedicated to delivering outstanding service across all areas of the home, always keeping the needs and wellbeing of residents at the heart of everything he does.

Amber

Amber Luscombe

Job Title: Business Development Manager Joined: 2025

Amber joined the Camberley Manor team in November, bringing with her five years of experience in the private care sector. Specialising in administrative operations, sales enquiries, and customer service, she is dedicated to delivering exceptional support to residents and families. She has a genuine passion for building meaningful relationships and is committed to delivering excellence in every aspect of service.


Before entering the care sector, Amber spent twelve years as a Senior Manager for one of the UK’s largest retailers, where she developed extensive leadership, organisational, and customer-focused skills. Her diverse background and dedication to high-quality service make her a valuable addition to the Camberley Manor team.

Salika

Salika Handi

Job Title: Finance and HR Manager Joined: 2023

Salika Handi is an accomplished Finance and HR Manager with over 15 years of international experience spanning the banking and hospitality sectors in the UK, Qatar, and Sri Lanka. Her career includes notable positions at globally recognised organisations such as HSBC, Qatar Airways, and Hertfordshire Council, where she developed a strong foundation in financial management and service excellence.


Salika holds dual Master’s degrees—an MBA from Kingston University and an MBS from the University of Colombo—bringing a robust academic background to complement her practical expertise.


Since joining TLC in December 2023, Salika has played a key role in ensuring the smooth and efficient operation of both finance and HR functions. Her passion for resident well-being and her commitment to delivering exceptional service are reflected in her approach to supporting not only residents, but also their families and visitors.


Salika’s dedication to fostering a warm, inclusive, and compassionate environment is a true embodiment of TLC’s values of Truth, Love, and Compassion, which she brings to life in every aspect of her work.

Dimpal

Dimpal Gadher

Job Title: Office Manager Joined: 2022

Dimpal joined TLC in May 2022 as Head Housekeeper at Camberley Manor and quickly distinguished herself through her dedication, professionalism, and passion for providing exceptional service. Thanks to the supportive environment at TLC, she embraced opportunities for growth and development, earning recognition as an Onboarding Champion, Manual Handling Champion, and Engagement Champion.


In April 2023, Dimpal transitioned into the role of Admin Assistant and has since been promoted to Office Manager. In this role, she plays a vital part in the day-to-day running of the home, fostering strong relationships with residents’ families and ensuring a warm, welcoming atmosphere.


Dimpal takes great pride in creating meaningful connections with those around her and is deeply committed to the values of care and compassion that define Camberley Manor. Outside of work, she enjoys listening to Bollywood music and spending quality time with her family.

Lewis

Lewis Biggs

Job Title: Head Chef Joined: 2025

Lewis has over a decade of experience, working on the front line in the Kitchen. He has also joined us from the private care sector, and we are excited to witness and taste his culinary skills. 

Crystal

Crystal Degracia

Job Title: Customer Service Supervisor Joined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.


What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.

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