Care Homes Owned by TLC Care Ltd

My mum has been at Kailash Manor since June 2026, and has settled in very well. The care and environment which is very cultural and accomodating to celebrate all events.

The care home & staff could not be more comfortable I am here for respite care after falling and fracturing my femur. I have to be confident that I will manage when I return home as I live in a first floor flat where there isn't a lift.

Thank you Candlewood, for all your warmth, welcome and care, not just towards the residents, but for those who care for them also. You make a difference!

My father has been a resident at Karuna Manor for the last 3 months. Following his stroke, we were unable to provide the care he needed at home - it was unsafe and his needs surpassed our ability to meet his basic daily requirements. We were very worried about placing him in a care home - especially as I live so far away in America. The staff and the facility itself have been a god send - my dad adores all the staff. They are very caring and make sure he is well taken care of. The home is very clean and the food is delicious. They try and engage him in the activities at the center. I am very happy with the care provided to him & my mind is at ease - he considers them all as members of our family.

As you enter the care home you feel a sense of calm. There is a lovely atmosphere - very peaceful a sense of caring, there is a very high standard of cleanliness throughout. Staff are very pleasant, very caring and approachable. My sister in law speaks highly of the staff very kind and caring. Thank you Carlton Care Home.

We have been extremely impressed with the care our mother is receiving at Carlton Care Home. From the moment you enter, it is clear that the home maintains exceptionally high standards of cleanliness, hygiene and presentation, both in the communal areas and in the patients' rooms. What stands out most is the genuine care & attention given to each resident. My mother receives excellent support with her personal needs and mobility, & we are particularly impressed by the quality of food & presentation each day. The home also creates a welcoming environment for visitors. The staff are friendly, compassionate and attentive and always willing to give details about my mother's well being. CCH has set a standard by which other care homes should be judged. A big thank you to the entire team. Your care makes a real difference to residents & families.

Cuffley Manor has always taken the highest level of care of my mother. The staff are always open for any consultation when we need help or assurance. Every care is taken, all necessary procedures taken, and always with such affection. Cuffley has our highest possible recommendation. We will always be so very grateful.

Fantastic facilities, care and service provided to my grandma. Bhavna and the team are excellent. Settled in very well and made comfortable with such a big change. Fantastic culture throughout with many services/offerings for her to participate in. She really enjoyed the cooking activities today!

My experience on my first visit was remarkable. I was left feeling very positive. The first thing I noticed was the welcoming service, the staff were professional and nothing was too much. Bhavna showed me around, she was amazing, knowledgeable and an asset. Ketoa very helpful. The unit manager Debbie + CJ, ensured my aunties medical support was fully addressed. Sneha + Sweta made sure she was settled and made sure she was settled and made sure they went through all the activities. I can see the residents are well looked after like family. I felt this place matched a 5* hotel, the deco, atmosphere + the smell made it an unforgettable experience.

I spent two weeks respite on Garden floor 3 ,all the staff are amazing, so kind, friendly and helpful. Food is varied and very good. Home and rooms are spotless. Grounds well kept. I would like to thank all staff whatever their role . I would recommend this home . Once again a very big THANKS to ALL.

Great staff all round and hope to see you soon.

Beautiful home, my cousin is well looked after.

When my mother first came to Karuna Manor She was very confused and the staff have really helped her. She's well settled and has put on weight. We have never seen her in stained clothes, her bed sheets are clean, spotless. One of her friends described this Home as the "Taj Hotel". We are very happy with her care

My mother attended Cuffley Manor for 3 weeks respite. Although she was anxious because it was her first visit, she visibly relaxed when she entered the building and met the amazing staff, without exception every member of staff we encountered performed their job in a professional manner but more importantly with open hearted care and respect. The building itself resembles a quality hotel, elegant and clean and my mother particularly enjoyed the wheelchair friendly garden. Highly recommended.

A wonderful stay for me. I extended it, because of the excellent support from nursing staff, support staff and especially physio.

Our father just passed away in this home and they made the palliative period so special for our father (and our mother and us when we visited). He was always clean and attention given in good time when he called for it. We were glad he ended up here rather than other care homes we have encountered. We love the nurses and care staff very much and - the food is the best in the world too.

Our mother also stayed for a week for respite care too and she was well cared for and safe in a stressful time. Much gratitude to all for your hard work and positivity and the people and relatives you support.

Staff are professional in their work. They are also friendly and approachable. Thank you.

This review is of the care my mother received in July/August 2026, but it is applicable to her entire stay at Cherry Hinton. Mum was so well looked after by a terrific whole team of staff. She (and we) were treated with such kindness and my Mum's final days were peaceful and pain free. I will never be able to thank everyone for the care my Mum received.

Which is so nice to see.

My mum has now been resident in Cambridge Manor for over 2 years. My experience as her daughter has been overwhelmingly positive. Everyone - carers, nurses, wellbeing team, managers - is always smiling, warm and friendly (and I've made some good friends during this time). I have observed warm and patient care of my mum, for which I will always be so grateful. Thank you to everyone involved!