Care Homes Owned by TLC Care Ltd

We will be sure to share your lovely words with the whole team. Thank you for allowing us to be part of your Mum's care, and please accept our sincere condolences to you and your family. Read less

Thank you, Lee, for taking the time to leave such a wonderful review.

We are delighted to hear that you found our home spotless, welcoming and pleasant. Your kind comments about our team members being friendly and always smiling mean a great deal to us.

It is especially rewarding to receive Excellent ratings across all areas of our service. We will be very pleased to share your lovely feedback with the whole team.

Thank you again for your kind words and continued support. Read less

Thank you for trusting us to care for your mum. Read less

Thank you so much for your heartfelt review on behalf of everyone at Cooperscroft Care Home. We are truly grateful for your kind words about our team, activities and facilities.

It means a great deal to know that your wife and your whole family feel welcomed, supported and well cared for, particularly during such a difficult time. Providing compassionate, personalised care is at the heart of everything we do, and we will be delighted to share your lovely feedback with the entire team.

Thank you for placing your trust in Cooperscroft. It is a privilege to care for your wife and support your family. Read less

Thank you very much for sharing your lovely feedback following your first visit to Cuffley Manor.

We are delighted that you were impressed with your friend's room and our facilities. It is especially wonderful to hear that our team members were kind and helpful and made you feel welcome.

Creating a warm, friendly and homely environment for our residents and their visitors is very important to us. We look forward to welcoming you again soon. Read less

Thank you so much for your lovely review and for trusting us with your Mum's care since 2023. It means so much to hear that she is happy, and feels so well supported by our team.

Your kind words about our staff, food, environment and activities are greatly appreciated. We are very proud of the home we have created and feel privileged to be part of your Mum's journey.

Thank you again for your wonderful 10/10 recommendation. Read less

Dear Wanni, Thank you for your wonderful feedback, We are delighted to hear that you and your husband have had such a positive experience. Maintaining a clean and welcoming environment is a top priority for us, and it's fantastic to know that you find our facilities to be up to standard. We take great pride in our nursing team and their commitment to providing exceptional care, so your kind words will surely motivate them further. It's also great to hear that our location is convenient for you, as we believe that being close to family is important for the well-being of our residents. Thank you once again for your feedback. If you have any further comments or suggestions, please do not hesitate to reach out. We are here to support you and your husband in any way we can. Read less

Thank you so much for your wonderful feedback. It is truly heartwarming to hear that you are happy at Cuffley Manor and that you feel everyone is caring. Knowing that you are content and feel well looked after means a great deal to us. I will be sure to share your kind words with the whole team, as they work incredibly hard to provide the highest standard of care every day. Thank you for taking the time to share your experience with us. Read less

Dear David,

Thank you for taking the time to leave such a thoughtful review on behalf of everyone at Cooperscroft Care Home. We are delighted that you have been so impressed by Mr Z and our activities team.

It is wonderful to hear how the quizzes, singing, music, Daily Sparkle and personalised bedside activities provide meaningful stimulation, encourage connections and bring enjoyment to our residents. Supporting their wellbeing and quality of life through engaging activities is at the heart of what we do.

We will be delighted to share your kind words with Mr Z and the wider team. Thank you again for your valued feedback and support. Read less

Dear Andrew,

Thank you for taking the time to share your feedback and for your kind comments about the care provided at Carlton Court.

We are delighted to hear that you were pleased with the way our team worked closely with the hospital during your loved one's illness. Ensuring seamless communication and continuity of care is a priority for us, particularly during times when residents require additional medical support.

It is especially rewarding to know that our team has made your loved one feel safe, comfortable and well cared for, and that their gentle, respectful approach has been recognised. Your comments about the care team's kindness, politeness and responsiveness, particularly with transfers, will be shared with the team, as they will be greatly appreciated.

Thank you once again for your thoughtful review and for placing your trust in us. We remain committed to providing compassionate, person-centred care for every resident. Read less

Thank you, Ros, for taking the time to share your kind feedback about your father's stay at Carlton Court.

We are honoured that your father chose Carlton Court during such an important stage of his life, and we are pleased to hear that our team helped make his time with us as comfortable and fulfilling as possible. It means a great deal to know that the encouragement and support he received had a positive impact.

We are especially delighted that his 102nd birthday celebration was such a memorable occasion for both him and your family. Creating meaningful moments like these is something our team truly values, and we will be sure to share your lovely comments with everyone involved.

Thank you once again for your heartfelt words and for placing your trust in us. We wish you and your family all the very best. Read less

Thank you once again for your trust and recommendation. Read less

On behalf of the entire team, thank you for your trust, recommendation and kind words. Read less

Dear S B,

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that your mum has settled in so well and that she is happy, smiling, and enjoying her time with us. Knowing that we have made such a positive difference means the world to our team.

Your kind words about Dawn, our staff, the cleanliness of the home, and the quality of our food are greatly appreciated. We are committed to providing a warm, welcoming, and comfortable environment where every resident feels valued and cared for, and it is wonderful to know this has been your experience.

Thank you once again for your recommendation and for placing your trust in us to care for your mum. Read less