Care Homes Owned by TLC Care Ltd
9.9
Group Review Score
(the average from all locations with a review score)
TLC Care Ltd Locations (9)
Karuna Manor
10
115 reviews
Christchurch Avenue, Harrow HA3 5BD
"Nearly after waiting 20 years I found this home for my husband's respite. Since 2007 I wanted this place for my husband. I had a wonderful…" Read all 115 reviews
Location Type Care Home
Karuna Manor is a luxurious and award-winning care home in Harrow, rated ‘Outstanding’ by the Care Quality Commission (November 2023). Combining exceptional care with cultural richness and spiritual wellbeing, the home offers residential, nursing, dementia… Read more about Karuna Manor
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 60 Rooms
- from £1,800 / week
Cooperscroft
10
121 reviews
Coopers Lane Road, Potters Bar EN6 4AE
"Our stepmother was sadly in Cooperscroft Care Home for a short time, but we could not have wished for anywhere nicer for her to spend her…" Read all 121 reviews
Location Type Care Home
Cooperscroft Care Home, rated ‘Outstanding’ by the Care Quality Commission (January 2024), is situated in the quiet town of Potters Bar. It offers specialist nursing and dementia care in a peaceful, beautifully designed setting. Surrounded by landscaped… Read more about Cooperscroft
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 60 Rooms
- from £2,169 / week
Carlton Court Care Home
10
137 reviews
112 Bells Hill, Barnet EN5 2SQ
"All staff go beyond expectations. Very friendly and easy to talk to. Always willing to help residents and family. They really make you feel…" Read all 137 reviews
Location Type Care Home
Carlton Court is a luxury care home in the leafy suburbs of Barnet, next to Barnet Hospital, offering expert residential, nursing and dementia care in a warm and welcoming environment where wellbeing, dignity and independence are prioritised. Part… Read more about Carlton Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 85 Rooms
- from £1,700 / week
Cherry Hinton Care Home
10
175 reviews
369 Cherry Hinton Road, Cambridge CB1 8DB
"My father who was terminal ill had to move care homes as the previous care home was closing their nursing unit as he was the only…" Read all 175 reviews
Location Type Care Home
Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored… Read more about Cherry Hinton Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- 60 Rooms
- from £1,650 / week
Camberley Manor
9.9
152 reviews
130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
"We will be forever grateful to everyone at Camberley Manor for the love, care, and compassion they showed my gran during her respite stay.…" Read all 152 reviews
Location Type Care Home
Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents… Read more about Camberley Manor
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 60 Rooms
- from £1,725 / week
Kailash Manor Care Home
9.9
80 reviews
Royston Grove, Pinner HA5 4HE
"All the staff looked after our father really well. Nurses were amazing, highlighted any medical issues promptly. Carer staff all excellent,…" Read all 80 reviews
Location Type Care Home
Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ‘Outstanding’ by the Care Quality Commission in the category… Read more about Kailash Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 78 Rooms
- from £1,800 / week
Candlewood House
9.9
100 reviews
Bentley Drive, London NW2 2TD
"The level of care my lovely Dad received was absolutely wonderful. All the staff we're very caring and empathetic to him , nothing was too…" Read all 100 reviews
Location Type Care Home
Candlewood House is a luxury care home in North West London offering high-quality residential, nursing and dementia care. Located near Cricklewood and within easy reach of Golders Green, Hampstead, Finchley, Belsize Park, St John’s Wood and Maida Vale,… Read more about Candlewood House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 86 Rooms
- from £1,850 / week
Cuffley Manor
9.9
173 reviews
Coopers Lane Road, Potters Bar EN6 4AA
"I have been visiting this care home since August (5 days a week) and in all my visits everyone has made me feel very welcome and I have…" Read all 173 reviews
Location Type Care Home
Cuffley Manor is an award-winning care home in Potters Bar offering exceptional residential and dementia care in a setting of comfort, elegance and warmth. For those living with memory loss, tailored dementia care promotes comfort, confidence and… Read more about Cuffley Manor
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 60 Rooms
- from £1,850 / week
Cambridge Manor Care Home
9.9
214 reviews
33 Milton Road, Cambridge CB4 1UZ
"My mum is having a two week respite stay at Cambridge Manor Care Home. We find the staff extremely warm, kind and professional. The food is…" Read all 214 reviews
Location Type Care Home
Cambridge Manor provides high-quality residential, nursing and dementia care in a modern, purpose-built home near the centre of Cambridge. The experienced and compassionate team makes a meaningful difference to the lives of residents and their families. Part… Read more about Cambridge Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Visual / Hearing Impairment
- 89 Rooms
- from £1,700 / week
TLC Care Ltd Reviews (1267)
9.9
TLC Care Ltd has a Group Review Score of 9.9 (9.936) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to TLC Care Ltd must have a Review Score.
Review of
Kailash Manor Care Home
from J S (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff looked after our father really well. Nurses were amazing, highlighted any medical issues promptly. Carer staff all excellent, looking after caring like their own. Food has been improved but has had bad days. Sugar has improved the menu. Hope The management don't keep changing as the home
needs stability to keep on improving more. Thank you.
Reply from Manju Bhandari, Home Manager at Kailash Manor Care HomeThank you for taking the time to share your kind feedback. We truly appreciate your lovely comments about our nursing and care teams and are pleased to know your father was well cared for.
Thank you also for your feedback on the food. We're glad you've noticed improvements and will continue working to maintain consistency and quality.
Thank you also for your feedback on the food. We're glad you've noticed improvements and will continue working to maintain consistency and quality.
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Review of
Candlewood House
from Adele Z (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
1st class more than 5 star.
My mother was born in 1923 so she doesn't use the activities.
My mother was born in 1923 so she doesn't use the activities.
Reply from Nishma, Business Development Manager at Candlewood HouseThank you so much for taking the time to review us. Its a pleasure caring for mum.
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Review of
Kailash Manor Care Home
from Jyoti D (Respite Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have already shared my review of my stay @ the Kailash Manor Care Home which grew on me to regard it as my own home now.
My stay covered a period from 17/10/25 to 10/12/25
Never in my life did I expect to be looked/cared & loved by not one, but whoever I related to @ the Care Home.
Each one of
My stay covered a period from 17/10/25 to 10/12/25
Never in my life did I expect to be looked/cared & loved by not one, but whoever I related to @ the Care Home.
Each one of
them now, is now, part of my family.
Kailash Manor Care Home has a treasure that surpasses money and that is, the carers & the Management. Together, they have created a Loving Home .
Kailash Manor Care Home has a treasure that surpasses money and that is, the carers & the Management. Together, they have created a Loving Home .
Reply from Manju Bhandari, Home Manager at Kailash Manor Care HomeYour beautiful review has touched us deeply. We are honoured that Kailash Manor became a place of comfort and belonging for you. Your recognition of our carers and management means more than words can say. Being part of your journey has been a privilege, and you will forever be part of our family.
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Review of
Cooperscroft
from Chris E (Stepdaughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our stepmother was sadly in Cooperscroft Care Home for a short time, but we could not have wished for anywhere nicer for her to spend her last days. The staff were all so caring and kind, the entertainment and facilities were great and varied, the food and layout of the dining room were always nice
and she had a perfect en suite room which was made to be like home with photos and personal items. Thank you all so much
Reply from Dawn Cawley, Business Development Manager at CooperscroftThank you, Chris, for your kind words! We were thrilled to care for your step-mum, and that you were happy, that she was comfortable, and that her experience was so positive. Your feedback is invaluable to our entire team. Knowing that our care and communication have made a meaningful impact is incredibly fulfilling, and I will be sure to share your appreciation with all the team, who take great pride in supporting our residents and their families.
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Review of
Camberley Manor
from G R (Granddaughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We will be forever grateful to everyone at Camberley Manor for the love, care, and compassion they showed my gran during her respite stay. She arrived unable to walk and feeling very vulnerable, but thanks to the dedication, patience, and encouragement of the entire team, she made an incredible recovery
and was able to return home. Although she was only there for a few weeks, she was welcomed with open arms and truly treated as part of the family. Knowing she was so safe, supported, and genuinely cared for meant the world to us. Thank you from the bottom of our hearts for everything you did.
Reply from Albert Joy, Home Manager at Camberley ManorThank you so much for taking the time to leave such a lovely review. Your kind words truly mean a great deal to all of us.
It was a pleasure caring for your grandmother during her respite stay, and were delighted to hear that she felt comfortable and well looked after. Knowing that our care and support made a positive difference for both her and your family is incredibly rewarding for our team.
Thank you again for your trust and for sharing your experience. We wish you and your grandmother all the very best, and please do not hesitate to get in touch if we can be of any help in the future.
It was a pleasure caring for your grandmother during her respite stay, and were delighted to hear that she felt comfortable and well looked after. Knowing that our care and support made a positive difference for both her and your family is incredibly rewarding for our team.
Thank you again for your trust and for sharing your experience. We wish you and your grandmother all the very best, and please do not hesitate to get in touch if we can be of any help in the future.
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Review of
Kailash Manor Care Home
from N V (Respite Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
1) My stay at the care home was very quickly arranged.
2) There was temple and they had exercise classes.
3) Excellent staff.
4) Good vegetarian food.
2) There was temple and they had exercise classes.
3) Excellent staff.
4) Good vegetarian food.
Reply from Manju Bhandari, Home Manager at Kailash Manor Care HomeThank you for your feedback. Were glad to hear that our admission process was quick. During your stay at Kailash Manor, were pleased you enjoyed the temple, exercise classes, and our vegetarian food. Its wonderful to hear your kind words about our staff, and we truly appreciate you sharing your experience with us.
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Review of
Kailash Manor Care Home
from S G (Son of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Love the vegetarian food concept. The decor is elegant and so clean. Lots of staff and attention and care. Good activities and religious ones are perfect. Very happy we found a place for my dad. I have peace of mind living in the USA.
Reply from Manju Bhandari, Home Manager at Kailash Manor Care HomeThank you for your wonderful feedback. Were so pleased that our vegetarian cuisine, elegant and clean surroundings, meaningful activities, and religious offerings have met your expectations. Knowing that your father is well cared for and that you feel reassured while living in the USA gives us great confidence in the care we provide.
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Review of
Kailash Manor Care Home
from N G (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care home and staff are great, caring. It is more than 5 star. I highly recommend it. My mum moved here Mon 03/11/25, she is improving slowly. My mum is looked after great and I am happy with all. x
Reply from Manju Bhandari, Home Manager at Kailash Manor Care HomeThank you for your lovely review. We're pleased to hear your mum received good care at Kailash, and it's great to hear she is continuing to improve at home after being discharged. Your kind words mean a great deal to our team.
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Review of
Cambridge Manor Care Home
from T P (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is having a two week respite stay at Cambridge Manor Care Home. We find the staff extremely warm, kind and professional. The food is very good with a range of options and very nicely served in a restaurant style. Mum is enjoying the activities and seems very happy here. It is very clean and well
looked after, looks very cosy with the decorations. We would be very happy if she decided she wanted to stay longer!
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care HomeThank you so much for your wonderful feedback regarding your mother's respite stay at Cambridge Manor. We are delighted to hear that you and your mum is enjoying her stay with us
Our team takes great pride in providing warm, kind, and professional care, and it is heartening to know that this has made a difference for your mum. We are also pleased to hear that she is enjoying the food and activities we offer, as well as appreciating the cleanliness and cosy atmosphere of our home. Your kind words mean a great deal to us, and we are delighted that your mum is happy here. Should she wish to extend her stay, we would be more than happy to accommodate her. Thank you once again for your feedback. If you have any additional comments or suggestions, please don't hesitate to reach out.
Our team takes great pride in providing warm, kind, and professional care, and it is heartening to know that this has made a difference for your mum. We are also pleased to hear that she is enjoying the food and activities we offer, as well as appreciating the cleanliness and cosy atmosphere of our home. Your kind words mean a great deal to us, and we are delighted that your mum is happy here. Should she wish to extend her stay, we would be more than happy to accommodate her. Thank you once again for your feedback. If you have any additional comments or suggestions, please don't hesitate to reach out.
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Review of
Cooperscroft
from M H (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cooperscroft is amazing. The staff are fabulous, friendly, helpful and can't do enough for you. The care my mum gets is top class, the doctor and nurses are helpful and knowledgeable. We feel more than happy to leave mum in the care of these fabulous people.
Reply from Subin Puthan Veettil, Home Manager at CooperscroftThank you so much for your wonderful feedback. We are absolutely delighted to hear how happy you are with the care your mum is receiving at Cooperscroft.
Your kind words about our staff, as well as the GP and nurses, mean a great deal to us. The whole team works incredibly hard to provide compassionate, high-quality care, and it is truly rewarding to know that their friendliness, knowledge, and dedication have helped you feel confident and reassured.
Thank you for placing your trust in us during such an important time.
Your kind words about our staff, as well as the GP and nurses, mean a great deal to us. The whole team works incredibly hard to provide compassionate, high-quality care, and it is truly rewarding to know that their friendliness, knowledge, and dedication have helped you feel confident and reassured.
Thank you for placing your trust in us during such an important time.
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Review of
Cooperscroft
from Roland J (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very pleased and impressed by the quality of the care and facilities. The staff, at all levels, are excellent. They have made a difficult time for all of us a relatively easy transition. It is expensive but one can see why.
Reply from Subin Puthan Veettil, Home Manager at CooperscroftDear Roland,
Thank you very much for your kind and thoughtful feedback. We are delighted to hear that you have been pleased with the quality of the care and facilities, and that our team has helped make what can be a very difficult time a smoother transition for you and your family.
Your comments about the staff at all levels mean a great deal to us. They are deeply committed to providing the highest standard of care, and it is always encouraging to know their efforts are making a positive difference.
Thank you again for taking the time to share your experience.
Thank you very much for your kind and thoughtful feedback. We are delighted to hear that you have been pleased with the quality of the care and facilities, and that our team has helped make what can be a very difficult time a smoother transition for you and your family.
Your comments about the staff at all levels mean a great deal to us. They are deeply committed to providing the highest standard of care, and it is always encouraging to know their efforts are making a positive difference.
Thank you again for taking the time to share your experience.
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Review of
Cooperscroft
from Linda C (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care mum has received since arriving has been amazing. She is happy, comfortable and safe. Communication is great. Nothing is too much trouble. The staff are always willing to help.
Reply from Subin Puthan Veettil, Home Manager at CooperscroftThank you so much, Linda, for your kind words. We are truly delighted to hear that your mum is happy, comfortable, and safe, and that her experience has been overwhelmingly positive.
Your feedback means a great deal to the whole team. Knowing that our care and communication have made a difference is incredibly rewarding, and your appreciation will be shared with all the staff, who take great pride in supporting residents and their families.
Thank you again for taking the time to share your experience.
Your feedback means a great deal to the whole team. Knowing that our care and communication have made a difference is incredibly rewarding, and your appreciation will be shared with all the staff, who take great pride in supporting residents and their families.
Thank you again for taking the time to share your experience.
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Review of
Candlewood House
from Lorraine D (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The level of care my lovely Dad received was absolutely wonderful. All the staff we're very caring and empathetic to him , nothing was too much trouble .The staff went above their duties to make my Dad comfortable even giving him a fleecy blanket because he liked to be snug in bed . They made myself,
sister and my Mum very welcome and listened to us when it came to caring for my lovely Dad .
The home was spotlessly clean ,the rooms were beautiful and airy with enough space for us to sit with my Lovely Dad .The food was delicious and varied everyday .
There are activities everyday which you can decide if you join in or not .
I wish my lovely Dad could of been in their care sooner and for longer .
Thank you all at Candlewood for looking after my lovely Dad .
The home was spotlessly clean ,the rooms were beautiful and airy with enough space for us to sit with my Lovely Dad .The food was delicious and varied everyday .
There are activities everyday which you can decide if you join in or not .
I wish my lovely Dad could of been in their care sooner and for longer .
Thank you all at Candlewood for looking after my lovely Dad .
Reply from Jeya Keerthi, Home Manager at Candlewood HouseThank you so much for your kind words. Your feedback means a great deal to our team and our thoughts remain with you and your family.
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Review of
Carlton Court Care Home
from Luz A (Sister-in-law of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff go beyond expectations. Very friendly and easy to talk to. Always willing to help residents and family. They really make you feel like family.
Reply from Bridgitte Magno, Business Development Manager at Carlton Court Care HomeThank you for your lovely feedback. We're so pleased you felt welcomed, supported, and part of the Carlton Court family. Our team will be delighted to hear your kind words - they truly reflect the care and dedication they bring every day.
Warm regards,
Bridgitte
Warm regards,
Bridgitte
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Review of
Cambridge Manor Care Home
from G F (Friend of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited a friend in her lovely room and was treated to a superb lunch, delicious and thoughtfully served. The dining room was very attractive.
Reply from Aga Clark, Business Development Manager at Cambridge Manor Care HomeThank you very much for taking the time to share your feedback.
We are delighted to hear that you enjoyed your visit and that you found your friend's room lovely. It is especially pleasing to know that you enjoyed the lunch and that it was both delicious and thoughtfully served. Your kind comments about our dining room are also very much appreciated.
I will be sure to pass your lovely feedback on to our catering and care teams-they will be thrilled to hear it.
Thank you again for your kind words.
We are delighted to hear that you enjoyed your visit and that you found your friend's room lovely. It is especially pleasing to know that you enjoyed the lunch and that it was both delicious and thoughtfully served. Your kind comments about our dining room are also very much appreciated.
I will be sure to pass your lovely feedback on to our catering and care teams-they will be thrilled to hear it.
Thank you again for your kind words.
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Review of
Cambridge Manor Care Home
from David U (Husband of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my wife arrived at Cambridge Manor Care Home her needs have been fully met, the care she has received is second to none. Her room, lounges, dining room and corridors are always kept spotless. Although my wife has very limited mobility there is a full and varied activities for all residents. All
staff are aways there to help, nothing is too much trouble. I would recommend Cambridge Manor Care Home without hesitation.
Reply from Aga Clark, Business Development Manager at Cambridge Manor Care HomeThank you so much for taking the time to share your kind feedback.
We are truly delighted to hear that your wife's needs have been fully met and that you are happy with the care she has received at Cambridge Manor Care Home. Your comments about the cleanliness, activities, and dedication of our team mean a great deal to us. Our team works very hard to ensure residents are comfortable, supported, and able to enjoy a fulfilling daily life, regardless of mobility.
I will be sure to share your lovely words with the whole team, as feedback like yours is incredibly encouraging and rewarding for them.
Thank you again for your recommendation and trust in our care.
We are truly delighted to hear that your wife's needs have been fully met and that you are happy with the care she has received at Cambridge Manor Care Home. Your comments about the cleanliness, activities, and dedication of our team mean a great deal to us. Our team works very hard to ensure residents are comfortable, supported, and able to enjoy a fulfilling daily life, regardless of mobility.
I will be sure to share your lovely words with the whole team, as feedback like yours is incredibly encouraging and rewarding for them.
Thank you again for your recommendation and trust in our care.
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Review of
Carlton Court Care Home
from Ulises D (Brother-in-law of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff always go above and beyond giving care to residents. The staff were very understanding of the needs of the needs of residents living with dementia. Staff also make relatives of residents very welcome and were always happy to discuss health issues and concerns openly and in a timely fashion.
Reply from Dinesh Francis, Home Manager at Carlton Court Care HomeDear Ulises,
Thank you very much for taking the time to share your feedback. We are truly grateful for your kind words and for recognising the dedication of our staff team.
It is wonderful to hear that you felt our team consistently went above and beyond in providing care, particularly in supporting residents living with dementia. Ensuring compassionate, person-centred care is a priority for us, so your comments are greatly appreciated.
We are also pleased to know that you felt welcomed as a family member and that communication around health matters was open, timely, and supportive. Building strong relationships with relatives is extremely important to us, and your feedback reassures us that we are achieving this.
Your review has been shared with the team, who will be encouraged by your positive comments. Thank you again for your trust and support.
Thank you very much for taking the time to share your feedback. We are truly grateful for your kind words and for recognising the dedication of our staff team.
It is wonderful to hear that you felt our team consistently went above and beyond in providing care, particularly in supporting residents living with dementia. Ensuring compassionate, person-centred care is a priority for us, so your comments are greatly appreciated.
We are also pleased to know that you felt welcomed as a family member and that communication around health matters was open, timely, and supportive. Building strong relationships with relatives is extremely important to us, and your feedback reassures us that we are achieving this.
Your review has been shared with the team, who will be encouraged by your positive comments. Thank you again for your trust and support.
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Review of
Carlton Court Care Home
from E G (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has only been here for a short time, and overall it has been a lovely experience, staff are all so lovely and friendly. Even the patients.
Lovely friendly welcome when you walk in. Nothing too much for the staff to do.
Lovely friendly welcome when you walk in. Nothing too much for the staff to do.
Reply from Dinesh Francis, Home Manager at Carlton Court Care HomeThank you so much for taking the time to share your lovely feedback. We are delighted to hear that your dad's experience with us has been such a positive one and that you have felt welcomed from the moment you walk through our doors.
Your kind words about our staff and the friendly atmosphere mean a great deal to us. We always strive to ensure everyone feels valued, respected, and supported, so it's wonderful to know this has been reflected in your experience. We're especially pleased to hear that your dad has been treated with dignity and that all aspects of his care have met your expectations.
Your comments have been shared with the whole team, who will be truly encouraged by your appreciation. Thank you again for your trust and for choosing our service for your dad's care.
Your kind words about our staff and the friendly atmosphere mean a great deal to us. We always strive to ensure everyone feels valued, respected, and supported, so it's wonderful to know this has been reflected in your experience. We're especially pleased to hear that your dad has been treated with dignity and that all aspects of his care have met your expectations.
Your comments have been shared with the whole team, who will be truly encouraged by your appreciation. Thank you again for your trust and for choosing our service for your dad's care.
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Review of
Karuna Manor
from Subhash B (Wife of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Nearly after waiting 20 years I found this home for my husband's respite. Since 2007 I wanted this place for my husband. I had a wonderful holiday after 10 years and this was done by Karuna Manor's help. My husband, who is a dementia patient, does not want to go home. I keep saying that I have chosen
the best place for him. I am also grateful that they extended his stay 3 more days to recover me from my holiday. Below my crosses explain how happy and thankful of whole staff I am. Even I had wonderful our 60th wedding anniversary cake baked in home.
Reply from Payal Chhabra, Home Manager at Karuna ManorThank you so much for sharing your beautiful and heartfelt message. We are truly honoured that, after such a long journey, you found Karuna Manor to be the right place for your husband's respite care.
It means a great deal to us to know that your husband felt comfortable and happy here, and that you were able to enjoy a well-deserved holiday after so many years. We are especially pleased we could extend his stay to give you extra time to rest and recover.
Celebrating your 60th wedding anniversary with us was a privilege, and we are delighted the cake and the occasion brought you joy. Your kind words and appreciation mean so much to our entire team, and they inspire us to continue providing compassionate care every day.
Warmest wishes to you and your husband for the New year.
It means a great deal to us to know that your husband felt comfortable and happy here, and that you were able to enjoy a well-deserved holiday after so many years. We are especially pleased we could extend his stay to give you extra time to rest and recover.
Celebrating your 60th wedding anniversary with us was a privilege, and we are delighted the cake and the occasion brought you joy. Your kind words and appreciation mean so much to our entire team, and they inspire us to continue providing compassionate care every day.
Warmest wishes to you and your husband for the New year.
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Review of
Cherry Hinton Care Home
from Sarah B (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father who was terminal ill had to move care homes as the previous care home was closing their nursing unit as he was the only resident receiving nursing care
It was such a blow to.me and my own family as had 2 months to find one, mum is frail and not well herself and my sister was moving
It was such a blow to.me and my own family as had 2 months to find one, mum is frail and not well herself and my sister was moving
overseas and was unable to share this dilemma with them at that time. Plus he was in Suffolk previously but due to our family circumstances he could not stay in Suffolk as it was only me visiting once my sister had moved. My mother could not visit regularly as she is more or less housebound herself . When I 1st visited the home I was taken back by the care, Homely,feel the fact the nursing staff had been there along time and had years of experience as my father's case was complex( I am a nurse myself of 45 years) & have never seen anyone with his needs. I just knew immediately this ticked ally boxes. The saddest thing was he passed away 4 days after he moved in.
Reply from Chunmei Jian, Home Manager at Cherry Hinton Care HomeThank you for your kind words. Were honoured you trusted us during a difficult time. Our deepest condolences on your fathers passing. It was a privilege to care for him.
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Awards / Recognitions (14)
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Frequently Asked Questions about TLC Care Ltd
Costs for care homes owned by TLC Care Ltd
Average costs per week for care homes owned by TLC Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by TLC Care Ltd, based on 9 out of 9 settings.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Residential Care | £1,759 |
| Residential Dementia Care | £1,831 |
| Nursing Care | £1,878 |
| Nursing Dementia Care | £1,893 |
| All Care Types | £1,805 |
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does TLC Care Ltd own?
TLC Care Ltd own 9 Care Homes.
Which TLC Care Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact TLC Care Ltd to verify any information. View our terms and conditions. TLC Care Ltd has a Platinum Service – more info.