
The hygiene and cleanliness standards are high - which is vital during Covid.Nilam S(Daughter of Resident/Service User)

Indian vegetarian food and religious activities that she can be a part of every dayDipexa P(Great-granddaughter of Resident/Service User)

A beautiful care home that lives up to its name of love and compassion.Harsha B(Daughter of Resident/Service User)

The hygiene and cleanliness standards are high - which is vital during Covid.Nilam S(Daughter of Resident/Service User)

Indian vegetarian food and religious activities that she can be a part of every dayDipexa P(Great-granddaughter of Resident/Service User)

A beautiful care home that lives up to its name of love and compassion.Harsha B(Daughter of Resident/Service User)

Karuna Manor is a luxurious and award-winning care home in Harrow, rated ‘Outstanding’ by the Care Quality Commission (November 2023). Combining exceptional care with cultural richness and spiritual wellbeing, the home offers residential, nursing, dementia and respite care within a warm and inclusive environment.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every...
Care Provided by Karuna Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Kindly note all the above fees are subject to health assessment.
The price(s) shown are provided by the care home. Contact Karuna Manor for full pricing details and T&Cs.
Contact Karuna Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Payal Chhabra(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Limited parking available on site.
Karuna Manor Reviews (119)
Karuna Manor has a Review Score of 10 (10.000) out of 10, based on 24 reviews in the last 2 years.
Over all time Karuna Manor has 119 reviews.
My father came to Karuna Manor in January 2026 and the experience has been really positive. The care received has been second to none. All the support staff have been very attentive and responsive. They have truly gotten to know my dad and understand his routines and preferences. When my father attended Karuna Manor he was very ill and poorly but the staff managed to nurse him back to health. The activities etam run music sessions, arts and crafts, maths sessions that Dad actually enjoys. Meals are nutritious and they accommodate his requirements. Overall Dad is in a safe, happy, well-cared-for environment.
Since arriving at Karuna Manor in January almost on her deathbed, my mum's health is now improving by the day and she is regaining her strength. Thank you to all the dedicated staff (priests, carers, management, nurses, kitchen, laundry, housekeeping) for being friendly, caring and supportive. Thank you Karuna Manor for the exceptional care with compassion, dignity and professionalism.
We are truly sorry to hear of her passing, and we extend our heartfelt condolences again to you and your family. It was a...
I am extremely happy with the level of care Karuna Manor is providing to my mum-in-law. I highly recommend Karuna Manor.
Thank you so much for your kind words! We are delighted to hear you were happy with our service. Your appreciation means a lot to our team.
From the moment my father was transferred to Karuna Manor we were very happy with the welcome he received. Since he has been here the staff have been amazing, very caring and supportive to his needs. The management and nurses keep me regularly updated to his condition and any changes in them. We had chosen Karuna Manor through recommendations and also through word of mouth reviews and I am happy to say that we are not disappointed at all. Well done to all the team at Karuna Manor.
Thank you for trusting us with your father's care.
Nearly after waiting 20 years I found this home for my husband's respite. Since 2007 I wanted this place for my husband. I had a wonderful holiday after 10 years and this was done by Karuna Manor's help. My husband, who is a dementia patient, does not want to go home. I keep saying that I have chosen the best place for him. I am also grateful that they extended his stay 3 more days to recover me from my holiday. Below my crosses explain how happy and thankful of whole staff I am. Even I had wonderful our 60th wedding anniversary cake baked in home.
Thank you so much for sharing your beautiful and heartfelt message. We are truly honoured that, after such a long journey, you found Karuna Manor to be the right place for your husband's respite care.
It means a great deal to us to know that your husband felt comfortable and happy here, and that...
Food is so tasty, we have had family dinner at Diwali, KM provided a private family dining facility.
We're delighted that you enjoyed the food and that Diwali felt...
The (resident) wife has been at Karuna Manor for five months and have been very happy with the running of the home and the staff are very helpful in looking after my wife. Most impressive is the cleanliness of the premises and the activities. We who come here to be with the residents are happy that they are happy and well looked after.
Thank you so much for your lovely feedback. We're truly glad to hear your wife is happy and well cared for at Karuna Manor. Your appreciation of our team members, cleanliness of the home, and enjoyable activities means a great deal to us. We're grateful for your trust and will continue to do our very best for her and all our residents. Thank you again.
Mum spent the last year of her life at Karuna Manor. I was very reluctant to send Mum to a care home. However, Mum really flourished at Karuna Manor. The staff and facilities were exceptional. I could not have asked for anything more.
Thank you so much for your heartfelt words. It means a lot to us to know that your mum felt comfortable, cared for, and truly at home during her time at Karuna Manor. Our team takes great pride in providing compassionate, person-centred care, and it's deeply touching to hear that she flourished...
My sister is resident at Karuna Manor for the past 7+ years. I am the main contact point. Karuna's manager and nursing staff always stay in touch with me, keeping me informed at all times. Quality of care is absolutely amazing. They also have regular entertainment and we get invitations to attend. Well done Karuna and staff. Thank you for your help.
Our team takes great pride in...
Karuna Manor organised a party for the family to celebrate my wife's birthday. We were looked after very well.
Thank you so much for your lovely feedback. We're delighted that you and your family enjoyed celebrating our lovely residents birthday with us at Karuna Manor. It was a pleasure to host you all and be part of such a special occasion.
Karuna has been a wonderful place for my mother who came here a year ago almost on her death bed but now if you see her she is full of life and enjoys the activities and also the activities and outings. Recently, she attended 2 outings at the leisure centre.
Thank you so much for your kind words. We're absolutely delighted to see how well your mother is doing - it's been wonderful to see her regain her strength and enjoy life again. She's such a joy to have with us, and we're so pleased she's enjoying the activities and outings, especially the recent outings. Moments like these truly mean a lot to our whole team to see Baa happy.
My mum is really happy, and the team members are looking well after her. She really loves going to the temple. Food is really outstanding here, like all the other facilities.
Thank you so much for your lovely message. We're delighted to hear that your mum is happy and enjoying her time with us. It's wonderful that she loves going to the temple - we know how special a cultural and religious visits are important for her. Our team will be so pleased to hear your kind words...
My mother-in-law really has settled well and is enjoying her stay.
Thank you so much for your feedback. we are happy she settled well and is enjoying with us.
Very excellent service. Thank you.
Thank you so much for your kind words! We're delighted to hear you were happy with our service. Your appreciation means a lot to our team.
It was a difficult decision to put our mum in a care home but the staff at Karuna were very good in making us comfortable with the services they provide. It's lovely to see our Mum settling in so well at Karuna. We are happy with the care she is receiving from the staff at Karuna. Thank you.
Thank you so much for your heartfelt message. We understand how difficult the decision can be, and we're truly grateful for the trust you've placed in us. It's wonderful to hear that your mum is settling in well and that you're happy with the care she's receiving. Our team at Karuna is dedicated to...
Excellent all round service.
Thank you for your lovely feedback! Always great to hear from our residents' family about the care that our team are giving.
Seen a few homes for my sister-in-law. I fell in love with Karuna and because of her age she was rejected then I applied again in September 2024 and due to her doctor's report which was incorrect, she was rejected again but I never gave up. Now in January 2025 tried again and she moved in on the 31st of January 2025 and can see her so happy and lots of changes and improvements in her due to her care. Staff are unbelievable.
Thank you so much for sharing your journey with us. We're truly touched by your perseverance and dedication to finding the right home for your sister-in-law. It means the world to us that Karuna is now part of our community and thriving. Seeing her happy and improving is exactly why we do what we...
This is my first expeirence in care home. I found my overall experience good. Good staff, good guidance, clean home and staff always there to help you.
Thank you for your lovely feedback! Always great to hear from our residents' relatives about the care that our team are giving.
I am extremely happy with the care being received for my dad from Karuna Manor. They've welcomed him here and made it feel like home. And his overall mental well-being is in a much better state. All the staff are very supportive and cater to all his needs.
Thank you for taking the time to share your feedback. We are delighted to hear that you are happy with the care and support provided at Karuna Manor to your dad. Our team is dedicated to ensuring each resident feels at home and receives the highest level of care, and we truly appreciate your kind...
Thank you so much for looking after my mum so well throughout the time that she was at Karuna Manor from June 2021 to October 2024. When she passed you gave her so much love and compassion and kept her comfortable right to the end. She had a lot of love and respect for everyone at Karuna and she felt very much at home here. Thank you so much.
Thank you for your kind words and for sharing this heartfelt feedback. It was a true privilege to care for your mother and to ensure she felt comfortable, loved, and at home here at Karuna Manor. Knowing that she had respect and affection for our team means so much to us. Thank you again for allowing us to be part of her life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 November 2023Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (37) & Events (15)
- 13 Jul 2026
Gentlemen's Club Day at our home was filled with great company, friendly competition, and plenty of smiles! Our residents enjoyed a relaxing afternoon together, playing exciting games of carrom while...
- 13 Jul 2026
A Beautiful Day of Peace, Devotion & Togetherness Our recent outing to the Hare Krishna ISKCON Temple was a truly wonderful and memorable experience for our residents. Surrounded by a...
- 13 Jul 2026
Father’s Day at Karuna Manor was a truly joyful and memorable occasion. All the fathers had a wonderful time receiving thoughtful presents and enjoying a day filled with songs, music,...
- 14 Aug 2026Organiser: Karuna Manor
- 18 Aug 2026Organiser: Karuna Manor
- 28 Aug 2026Organiser: Karuna Manor
Awards / Recognitions (23)
- 30 Jan 2026Recipient: Karuna Manor
- 30 Jan 2026Recipient: TLC Care Ltd
- 23 Jun 2025Recipient: Karuna Manor
Meet the Team (4)

Payal Chhabra has been an accomplished professional in the healthcare sector since 2005, with over 18 years of experience in delivering high-quality care and leading teams to success. She joined TLC in 2019 and has since become a valued and respected member of the organisation, known for her strong leadership, strategic vision, and unwavering commitment to resident well-being.
For the past five years, Payal has served as Home Manager at Karuna Manor, where she was instrumental in driving the home to achieve an Outstanding rating. Under her leadership, the home flourished through her focus on exceptional care standards, robust team development, and meaningful engagement with families and the wider community. Her ability to balance operational excellence with compassion has consistently set her apart as an inspiring leader in the sector.
We are delighted to welcome Payal back to TLC. Her proven expertise, dedication, and track record of success will undoubtedly continue to make a positive and lasting impact on our residents, colleagues, and families, while further strengthening TLC’s commitment to excellence in care.

After graduating with a bachelor’s degree in Nursing in 2003. I have worked in various departments in both medical and surgical settings, gaining over 18 years of experience along the way.
I joined the TLC family in 2015 and am pleased to say that I have been promoted to the role of Care Services Manager.
I’m honoured to be working with a very dedicated team and amazing residents at Karuna Manor.

Before I arrived in the UK, I had the privilege of working in Sales and Marketing for almost four years, which has equipped me with excellent communication skills and the ability to maintain positive relationships with all the stakeholders.
In December 2022, I joined our sister care home Kailash Manor, as an Assistant Business Development Manager. During my tenure, I developed strong relationships with both the team and residents and provided support to other TLC homes as well. This experience has instilled in me a sense of responsibility towards the community and a desire to make a positive impact.
I am thrilled to have joined the team at Karuna Manor in August 2024, and I am confident that I will be able to establish good relationships with the residents and their families. I look forward to leveraging my skills and experience to contribute positively to the team’s success.

I later progressed to Kailash Manor Care Home as an Office Manager, where I gained hands-on experience supporting residents, families, and team members. This role strengthened my ability to build meaningful relationships and deepened my understanding of person-centred care within a residential setting.
In February 2026, I joined Karuna Manor Care Home as an HR and Finance Manager, taking on broader responsibilities including payroll, funding, and financial management. I am passionate about supporting both team members and residents, and I remain committed to contributing towards a positive, inclusive, and high-quality care environment.
Frequently Asked Questions about Karuna Manor
What types of Care is Karuna Manor registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Karuna Manor have?
There are 60 Single Rooms.
What are the Facilities & Services at Karuna Manor?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Karuna Manor to the centre of Harrow?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Karuna Manor to verify any information. View our terms and conditions. Karuna Manor has an Enhanced Service -more info.
