Karuna Manor is a high-quality care home, designed to provide excellence in nursing care. and whatever type of care you need, the level of service will be thoughtful and bespoke to your personal requirements.
The home caters specifically for the vegetarian community, with in-house chefs preparing delicious Gujarati food.
Good communication is at the heart of providing great care, so as well as English, Gujarati and Hindi are also spoken at the home.
In addition to the fully en-suite rooms and spacious lounges and dining areas, the home also has unrivalled facilities, including a temple, a Yagna Shala, a hair and beauty salon, a boutique shop, a Japanese water garden and an in-house cinema.
Staff welcome visitors to experience just what makes Karuna Manor the place to choose for care.
Group: T L C Care Ltd
Person in charge: Ruth Kigaa (Manager)
Local Authority / Social Services: London Borough of Harrow Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Head/Brain Injury • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 40+.
Single Rooms: 60
Rooms with ensuite WC: 60
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Karuna Manor: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
3 Bed Vacancies
posted 16 Aug 2017
We offer bespoke care which is tailored to an individuals needs from Residential to end of life nursing care, and specialist care for people living with memory loss. We can help you understand the financial options, concerns and requirements which planning for care in later life involves.
Karuna Manor has a Review Score of 9.7 (9.722)
The Review Score of 9.7 (maximum of 10) for Karuna Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Karuna Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.805 for Karuna Manor is calculated as follows: ( (245 Excellents x 5) + (46 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 297 Ratings = 4.805
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.917 Points relating to the number of positive Reviews for Karuna Manor is based on 11 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 11 Reviews ÷ 12 Target = 0.917
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Janisha P (Daughter of Resident) on Wednesday 7 June 2017. Relates to May 2017.
Really great welcome by all staff for residents and their families. Wish had been given forms before, but was given lots of help to fill them out. Feel safe about leaving mother here, was always scared of the thought of putting her in a care home before visiting here.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Satisfactory
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Malti K (Son of Resident) on Tuesday 11 April 2017. Relates to March 2017.
The service and the care exuding from every member of staff at Karuna Manor is incredible. I could not imagine a better place to leave our beloved grandfather. We are so grateful for everything this place gives us.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Praful M (Brother of Resident) on Tuesday 11 April 2017. Relates to March 2017.
Very pleasant accommodation and facilities. Very clean and tidy. Great facilities for guests. Homely atmosphere. Efficient and friendly staff.
How likely would you be to recommend Karuna Manor? Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by N T (Niece of Resident) on Monday 27 March 2017. Relates to March 2017.
A very pleasant warm and welcoming home. All the staff are very polite and courteous at all times. The facilities are marvellous and make it even more of a pleasure to visit. I would definitely recommend to other people.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by B K (Son of Resident) on Thursday 23 March 2017. Relates to March 2017.
Karun provides their care for people with special dietary and religious needs. It care for the residents with the highest standard.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Good
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Pativa K (Daughter-in-law of Resident) on Tuesday 21 March 2017. Relates to March 2017.
The home has been extremely accommodating in letting us have an important religious ceremony in the temple so that our father is able to take part and be involved.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by R J (Brother of Resident) on Thursday 9 March 2017. Relates to February 2017.
When I visit my brother the staff are all very pleasant. Everyone is very respectful. The place is kept clean.
How likely would you be to recommend Karuna Manor? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Staff: Excellent
Activities: Satisfactory
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Satisfactory
Review submitted from a Postal Card by N L (Daughter of Resident) on Wednesday 8 March 2017. Relates to February 2017.
This is an excellent home, caring and very thoughtful for service user's needs, particular for different cultures of the south Asian community. My mother's confidence in care homes has been boosted despite all the bad publicity. We need a home like this in Leicestershire.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by R S (Daughter of Resident) on Wednesday 1 March 2017. Relates to January 2017.
Overall Karuna Manor is a very good home.
The temple is excellent.
How likely would you be to recommend Karuna Manor? Likely
Overall Standard: Good
Facilities: Excellent
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Depak K (Son of Resident) on Monday 9 January 2017. Relates to December 2016.
Karuna Manor has been a Godsend to our family. My father has been living with me for the past 50 years. My father is now 97 years of age and I have only recently determined that I am not able to provide for him the requisite level of care. This was of course very disturbing and demanding for me, but placing him at Karuna Manor has given him a new lease of life. The care team are so invested in their residents and the environment is a true 'home from home'.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Raj M (Son of Resident) on Tuesday 3 January 2017. Relates to December 2016.
Mother is settling in well at Karuna Manor compared to the previous care home as there are more residents who can communicate with each other. The daily event is the Temple and give her a chance to participate. The carers seem to be making a good effort to make sure the residents a take part in the activities.
How likely would you be to recommend Karuna Manor? Likely
Overall Standard: Good
Facilities: Excellent
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Excellent
Management: Good
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Vimla C (Resident) on Wednesday 16 March 2016. Relates to February 2016.
Facilities are amazing, appreciated having a temple on site. Traditional décor, vegetarian food, ever smiling staff made my stay very pleasant.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Good
Activities: Satisfactory
Management: Excellent
Safety / Security: Good
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Nooreshan J (Son of Resident) on Monday 14 March 2016. Relates to February 2016.
Karuna Manor is an excellent nursing home. It has a very high standard of interiors. It feels like a 5 star hotel. The staff are excellent, they treat my father with dignity and respect. We are so happy to have found such a good home for him. The hygiene levels are fantastic. Everything is very clean and there are no bad smells. The mangement are very friendly and accomodating. This is the best home in Harrow by a long way.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Dipti (Daughter-in-law of Resident) on Monday 15 February 2016. Relates to February 2016.
My father-in-law enjoyed his stay here and likes the care and service. He enjoys the food, he likes all carers and nurses. He likes Karuna Manor for it's cleanliness.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by G P (Granddaughter of Resident) on Monday 1 February 2016. Relates to January 2016.
My grandmother had her first massage in December last year. She felt so much better and relaxed, the lady who did the massage made sure she got the right pressure and took her time to understand what her needs were. Since then she has been having a massage fortnightly which has helped her to relax and sleep better.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by V J (Resident) on Friday 15 January 2016. Relates to January 2016.
Very kind and helpful staff, excellent 24 hour care. All staff from managers, nurses, carers housekeepers and admin staff are always smiling and helpful, lovely clean rooms/lounge area.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Satisfactory
Review submitted from a Postal Card by Mahalaxmi P (Daughter of Resident) on Monday 11 January 2016. Relates to December 2015.
My dad is very happy and cheerful. All the staff are very polite, caring and cheerful. Very supportive and helpful. Clients are treated with dignity and respect. Every body loves the temple with special prayers and Bhaja. My dad feels very peaceful. He is always smiling with all the staff. He is a different client from other hospital where he was very aggressive and abusive. He was unhappy.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by R Chandar (Relative of Resident) on Thursday 7 January 2016. Relates to December 2015.
I am truly impressed with the care home. Beautifully decorated, warm and welcoming. Very peaceful, with lovely amenities.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Kapoor S (Relative of Resident) on Thursday 7 January 2016. Relates to December 2015.
Very impressed with the reception, cleanliness, appearance, decor. Very nice Mandir. Thank you for refreshment services - excellent.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by B S (Husband of Resident) on Wednesday 6 January 2016. Relates to December 2015.
I thank the manager and his management team for giving excellent support to my wife. All the activities in the Karuna Manor is excellent.
The nurses and support workers are all good and respect the residents.
The Diwali Party and the Christmas Party was well organised and all the friends and relatives enjoyed it. We have a good temple and the priest is giving more support in the religious function which I really appreciate. The food is well cooked and very delicious. thanks to the catters for doing a good job. I recommend that this is the best home and welcome more residents to join.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Naihul P (Relative of Resident) on Monday 4 January 2016. Relates to December 2015.
Excellent. Polite and staff are happy to help, a real feeling of care for your family member, peaceful and quiet and best place for your loved one.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Review submitted from a Postal Card by Heena S (Granddaughter of Resident) on Tuesday 15 December 2015. Relates to November 2015.
We were received in a very professional, polite manner. My grandma is being looked after with great care and patience. The facilities are provided for her care and staff are aware of the residents as well as needs.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Hemi T (Resident) on Friday 4 December 2015. Relates to November 2015.
I like every activity that are organised at the care home. Both the activity co-ordinators are very nice and helpful.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Pratibha T (Daughter of Resident) on Wednesday 18 November 2015. Relates to November 2015.
My mother is a resident at Karuna Manor since April 2015. In a very short period, her overall well being has improved drastically thanks to care, compassion and respect from the staff. Her overall improvement has also been due to the dedication and engagement of the head of activities, who is constantly challenging the residents with new initiatives that encourage their mood, interaction and a feeling of being useful. He is constantly introducing activities that are suitable for residents and conducts with respect, care and compassion. He always makes time for his residents and never fails to disappoint them. One to treasure.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Ranjan S (Daughter of Resident) on Monday 26 October 2015. Relates to October 2015.
My parents have been admitted to Karuna Manor care home in juke 2015. Both of them suffer from dementia. We, daughters have been visiting our parents twice everyday and from day one, we have had no complaints against any of the staff here. Everybody including the nurses, care staff, kitchen staff, housemaids etc have been very very helpful and supportive to my parents. We have nothing but praise for everybody.
How likely would you be to recommend Karuna Manor? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
February 2016
December 2015
Recipient: Karuna Manor
Date: Tuesday 01 Dec 2015
There are currently no Care Home Idol entrants who have performed at Karuna Manor
