Search...

Karuna Manor

Christchurch Avenue, Harrow, London HA3 5BD
Karuna Manor Logo
Top 20 care home certificate
Jobs
Karuna Manor logo
The hygiene and cleanliness standards are high - which is vital during Covid.Nilam S(Daughter of Resident/Service User)
Karuna Manor, Harrow
Indian vegetarian food and religious activities that she can be a part of every dayDipexa P(Great-granddaughter of Resident/Service User)
Karuna Manor, Harrow
A beautiful care home that lives up to its name of love and compassion.Harsha B(Daughter of Resident/Service User)
Karuna Manor, Harrow

Karuna Manor is a luxurious and award-winning care home in Harrow, rated ‘Outstanding’ by the Care Quality Commission (November 2023). Combining exceptional care with cultural richness and spiritual wellbeing, the home offers residential, nursing, dementia and respite care within a warm and inclusive environment.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every...  

Care Provided by Karuna Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800From £1,800
Residential Dementia CareFrom £1,900From £1,900
Nursing CareFrom £1,900From £1,900
Nursing Dementia CareFrom £1,900From £1,900

Kindly note all the above fees are subject to health assessment.

Contact Karuna Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Payal Chhabra(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • Limited parking available on site.

Karuna Manor Reviews (119)

Submit a Review
10

Karuna Manor has a Review Score of 10 (10.000) out of 10, based on 24 reviews in the last 2 years. Over all time Karuna Manor has 119 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Karuna Manor
Loading...
Showing 119 reviews matching selected criteria
Review from I H (Daughter of Resident) published on 15 July 2019 Submitted via Postal Card
Overall Experience

Care home very clean, all staff very friendly and helpful. Never worry that my mother is not safe or being cared for. She's always clean and looking healthy.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hansdev P (Son of Resident) published on 4 July 2019 Submitted via Postal Card
Overall Experience

The real asset of this wonderful home is the staff. From the receptionist to the person delivering the laundry, every one of them exudes a caring and friendly persona. My mum is extremely happy with the care and love she receives from all the staff at Karuna Manor.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for such wonderful feedback. I will make sure the team is aware of what a wonderful job they are doing. We are pleased you have chosen Karuna Manor to take care of your mum. Thank you for your kind comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B K (Daughter of Resident) published on 4 July 2019 Submitted via Postal Card
Overall Experience

Beautiful caring environment.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Many thanks for taking the time to submit a review. We are pleased you have chosen Karuna Manor to take care of your loved one. Thank you for your kind comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C F (Friend of Resident) published on 25 June 2019 Submitted via Postal Card
Overall Experience

I thought the setting was beautiful.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for taking the time to write a lovely review. I am so pleased that you found our setting beautiful. Thank you once again for your wonderful feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gita P (Sister of Resident) published on 12 June 2019 Submitted via Postal Card
Overall Experience

Karuna Manor is the appropriate name for this home as it has 'Karuna' for the residents whose needs are met fully and make the residents feel at home with the care and support given throughout their stay. Excellent home, wish you success and all the luck.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we will continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jittu S (Brother of Resident) published on 12 June 2019 Submitted via Postal Card
Overall Experience
Absolutely a fantastic place.
Clean and tidy.
Excellent care home but more of a home. Food offered is restaurant style, home cooked.
You need to come here to believe what people say about it.

This place has offered a new life to our sister.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we will continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Meena K (Sister of Resident) published on 5 June 2019 Submitted via Postal Card
Overall Experience

My sister is disabled and has never lived away from home. Karuna has provided her love care and friends. She is so happy and I know I made the right choice.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we will continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chandra P (Brother of Resident) published on 13 May 2019 Submitted via Postal Card
Overall Experience
Karuna Manor is more than a care home. It is home to all its residents. The ambience is, together with the atmosphere, very soothing and attractive. The high quality of care is something that is most reassuring to the residents and their families.
The staff are very friendly and well-trained and always eager to please and assist.

The food is excellent. The provision of Temple services with the resident Priest is a feather in the cap for Karuna Manor.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we will continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D N (Son of Resident) published on 19 March 2019 Submitted via Postal Card
Overall Experience

All carers are genuine and ready to help at all times.

The manager is very caring and approachable at all times and makes every effort to resolve any issues immediately.

All nursing staff monitor residents regularly and report any concerns immediately.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we will continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vasudev M (Husband of Resident) published on 19 March 2019 Submitted via Postal Card
Overall Experience
My wife came to Karuna Manor in February 2018, when she was discharged from hospital following a massive stroke. She needs total nursing and 24-hour care. Since moving to Karuna Manor her overall well being has improved and she is very happy here.

This is due to the excellent care she receives from the compassionate and caring staff. This home is managed very well.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we will continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R F (Daughter of Resident) published on 13 December 2018 Submitted via Postal Card
Overall Experience

Excellent, loving care. Never needed to worry about mum. She ate well and the food was delicious and when she felt well enough, took part in activities.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pri S (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience

We, as a family, are very happy with the care given to my father. He is treated with respect. Ensured he is cleaned and kept well as can be.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ranjan S (Daughter of Resident) published on 9 November 2018 Submitted via Postal Card
Overall Experience

Very happy with the care of service provided. All the staff - the care workers, the nursing staff, kitchen staff etc. etc., are excellent, caring and supportive.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Daughter-in-law of Resident) published on 7 November 2018 Submitted via Postal Card
Overall Experience
This care home is truly exceptional. There are no negatives whatsoever.

From management to the Priest, carers, nurses, head chef, chef and cleaners are just amazing. This care home is at a very high standard. Just like a 5 star hotel.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Surbhi K (Wife of Resident) published on 7 November 2018 Submitted via Postal Card
Overall Experience

Very good facilities, good care, clean and hygienic, excellent food and five-star facilities.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jay K (Son of Resident) published on 7 November 2018 Submitted via Postal Card
Overall Experience

Very homely and comfortable. Wonderful temple and priests. Wonderful staff and facilities.

Reply from Ruth Kigaa, Home Manager at Karuna Manor

Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Latif B (Relative of Resident) published on 1 March 2018 Submitted via Postal Card
Overall Experience

Beat nursing home in the area as never seen any home like this. Excellent service with the unity of staff and well taken care of.

Excellent clean, hygienic and welcome is superb.

Residents feel at home, looked after and listened to.

I would give a 7* rating.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Indira P (Daughter of Resident) published on 23 February 2018 Submitted via Postal Card
Overall Experience

This care home is one of the best homes I have come across. It is just like a second home. Staff make residents feel just like a big family looking after elderly people. My mum seems to be looked after very well in all respects and given attention to all her needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shashi P (Son of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

Be nice to see smiles on carers.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Praful M (Brother of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience
Very impressed.

God bless you all for the care services and kindness.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 November 2023
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (37) & Events (15)

News
  • 13 Jul 2026

    Gentlemen's Club Day at our home was filled with great company, friendly competition, and plenty of smiles! Our residents enjoyed a relaxing afternoon together, playing exciting games of carrom while...

  • 13 Jul 2026

    A Beautiful Day of Peace, Devotion & Togetherness Our recent outing to the Hare Krishna ISKCON Temple was a truly wonderful and memorable experience for our residents. Surrounded by a...

  • 13 Jul 2026

    Father’s Day at Karuna Manor was a truly joyful and memorable occasion. All the fathers had a wonderful time receiving thoughtful presents and enjoying a day filled with songs, music,...

Upcoming Events
  • 14 Aug 2026Organiser: Karuna Manor
  • 18 Aug 2026Organiser: Karuna Manor
  • 28 Aug 2026Organiser: Karuna Manor

Awards / Recognitions (23)

  • 30 Jan 2026Recipient: Karuna Manor
  • 30 Jan 2026Recipient: TLC Care Ltd
  • 23 Jun 2025Recipient: Karuna Manor

Meet the Team (4)

Payal Chhabra
Payal ChhabraJob Title:Home ManagerJoined: 2019

Payal Chhabra has been an accomplished professional in the healthcare sector since 2005, with over 18 years of experience in delivering high-quality care and leading teams to success. She joined TLC in 2019 and has since become a valued and respected member of the organisation, known for her strong leadership, strategic vision, and unwavering commitment to resident well-being.

For the past five years, Payal has served as Home Manager at Karuna Manor, where she was instrumental in driving the home to achieve an Outstanding rating. Under her leadership, the home flourished through her focus on exceptional care standards, robust team development, and meaningful engagement with families and the wider community. Her ability to balance operational excellence with compassion has consistently set her apart as an inspiring leader in the sector.

We are delighted to welcome Payal back to TLC. Her proven expertise, dedication, and track record of success will undoubtedly continue to make a positive and lasting impact on our residents, colleagues, and families, while further strengthening TLC’s commitment to excellence in care.

Rian Era
Rian EraJob Title:Care Services ManagerJoined: 2020

After graduating with a bachelor’s degree in Nursing in 2003. I have worked in various departments in both medical and surgical settings, gaining over 18 years of experience along the way.

I joined the TLC family in 2015 and am pleased to say that I have been promoted to the role of Care Services Manager.

I’m honoured to be working with a very dedicated team and amazing residents at Karuna Manor.

Ravi Joshi
Ravi JoshiJob Title:Business Development ManagerJoined: 2024

Before I arrived in the UK, I had the privilege of working in Sales and Marketing for almost four years, which has equipped me with excellent communication skills and the ability to maintain positive relationships with all the stakeholders.

In December 2022, I joined our sister care home Kailash Manor, as an Assistant Business Development Manager. During my tenure, I developed strong relationships with both the team and residents and provided support to other TLC homes as well. This experience has instilled in me a sense of responsibility towards the community and a desire to make a positive impact.

I am thrilled to have joined the team at Karuna Manor in August 2024, and I am confident that I will be able to establish good relationships with the residents and their families. I look forward to leveraging my skills and experience to contribute positively to the team’s success.

Rahul Gondaliya
Rahul GondaliyaJob Title:Business Support ManagerJoined: 2026
I joined TLC Group in February 2024 as an Office Manager within the Support Office Finance team, where I developed a strong foundation in operational and financial processes. This role provided valuable insight into the organisation’s high standards and commitment to quality care.

I later progressed to Kailash Manor Care Home as an Office Manager, where I gained hands-on experience supporting residents, families, and team members. This role strengthened my ability to build meaningful relationships and deepened my understanding of person-centred care within a residential setting.

In February 2026, I joined Karuna Manor Care Home as an HR and Finance Manager, taking on broader responsibilities including payroll, funding, and financial management. I am passionate about supporting both team members and residents, and I remain committed to contributing towards a positive, inclusive, and high-quality care environment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Karuna Manor to verify any information. View our terms and conditions. Karuna Manor has an Enhanced Service -more info.