The hygiene and cleanliness standards are high - which is vital during Covid.
Nilam S (Daughter of Resident)
Indian vegetarian food and religious activities that she can be a part of every day
Dipexa P (Great-granddaughter of Resident)
A beautiful care home that lives up to its name of love and compassion.
Harsha B (Daughter of Resident)
Kindly note all the above fees are subject to health assessment.
These prices are only a guideline, please contact Karuna Manor to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Limited parking available on site.
Karuna Manor has a Review Score of 10 (9.996) out of 10, based on 19 reviews in the last 2 years. Over all time Karuna Manor has 108 reviews.
Review from Pri S (Daughter of Resident) published on 12 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Ruth Kigaa, Home Manager at Karuna Manor
Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.
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Review from Ranjan S (Daughter of Resident) published on 9 November 2018
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Overall Experience
5.0 out of 5
Reply from Ruth Kigaa, Home Manager at Karuna Manor
Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.
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Review from M B (Daughter-in-law of Resident) published on 7 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Ruth Kigaa, Home Manager at Karuna Manor
Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.
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Review from Surbhi K (Wife of Resident) published on 7 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Ruth Kigaa, Home Manager at Karuna Manor
Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.
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Review from Jay K (Son of Resident) published on 7 November 2018
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Overall Experience
5.0 out of 5
Reply from Ruth Kigaa, Home Manager at Karuna Manor
Thank you for your review and your comments are highly appreciated. We value your comments and we would continue doing our best. Thank you once again.
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Review from Latif B (Relative of Resident) published on 1 March 2018
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5.0 out of 5
Excellent clean, hygienic and welcome is superb.
Residents feel at home, looked after and listened to.
I would give a 7* rating.
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Review from Indira P (Daughter of Resident) published on 23 February 2018
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5.0 out of 5
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Review from Shashi P (Son of Resident) published on 23 January 2018
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Overall Experience
4.0 out of 5
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Review from Praful M (Brother of Resident) published on 23 January 2018
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4.0 out of 5
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Review from N S (Son of Resident) published on 23 January 2018
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5.0 out of 5
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Review from Dilip S (Son of Resident) published on 23 January 2018
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5.0 out of 5
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Review from S S (Daughter of Resident) published on 23 January 2018
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4.0 out of 5
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Review from Sameer K (Grandson of Resident) published on 23 January 2018
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Overall Experience
5.0 out of 5
He feels, and is, a valued member of the Karuna Manor community.
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Review from K S (Daughter of Resident) published on 23 January 2018
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4.0 out of 5
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Review from Jayshee P (Daughter of Resident) published on 23 January 2018
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5.0 out of 5
She has not read in over five years, but within a month of being at Karuna Manor, she's so much more alert and active.
It shows she must
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Review from S S (Relative of Resident) published on 22 January 2018
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5.0 out of 5
The staff are excellent. They show compassion and care for the residents. She has regular activities.
My Mum is always very clean, well dressed and has improved a lot since being in this home.
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Review from Chandra G (Son of Resident) published on 22 January 2018
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5.0 out of 5
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Review from A S (Son of Resident) published on 22 January 2018
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5.0 out of 5
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Review from Nitesh P (Son of Resident) published on 22 January 2018
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4.0 out of 5
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Review from R K (Daughter-in-law of Resident) published on 22 January 2018
Submitted via Postal Card •
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5.0 out of 5
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The Review Score of 10 (9.996) out of 10 for Karuna Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.996 for Karuna Manor is calculated as follows: ( (227 Excellents x 5) + (1 Goods x 4) ) ÷ 228 Ratings = 4.996
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Karuna Manor is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Nov 2023
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Job Title: Home Manager
Joined: 2019
Payal Chhabra has been an accomplished professional in the healthcare sector since 2005, with over 18 years of experience in delivering high-quality care and leading teams to success. She joined TLC in 2019 and has since become a valued and respected member of the organisation, known for her strong leadership, strategic vision, and unwavering commitment to resident well-being.
For the past five years, Payal has served as Home Manager at Karuna Manor, where she was instrumental in driving the home to achieve an Outstanding rating. Under her leadership, the home flourished through her focus on exceptional care standards, robust team development, and meaningful engagement with families and the wider community. Her ability to balance operational excellence with compassion has consistently set her apart as an inspiring leader in the sector.
We are delighted to welcome Payal back to TLC. Her proven expertise, dedication, and track record of success will undoubtedly continue to make a positive and lasting impact on our residents, colleagues, and families, while further strengthening TLC’s commitment to excellence in care.
Job Title: Business Development Manager
Joined: 2024
Before I arrived in the UK, I had the privilege of working in Sales and Marketing for almost four years, which has equipped me with excellent communication skills and the ability to maintain positive relationships with all the stakeholders.
In December 2022, I joined our sister care home Kailash Manor, as an Assistant Business Development Manager. During my tenure, I developed strong relationships with both the team and residents and provided support to other TLC homes as well. This experience has instilled in me a sense of responsibility towards the community and a desire to make a positive impact.
I am thrilled to have joined the team at Karuna Manor in August 2024, and I am confident that I will be able to establish good relationships with the residents and their families. I look forward to leveraging my skills and experience to contribute positively to the team’s success.
Job Title: Care Services Manager
Joined: 2020
After graduating with a bachelor’s degree in Nursing in 2003. I have worked in various departments in both medical and surgical settings, gaining over 18 years of experience along the way.
I joined the TLC family in 2015 and am pleased to say that I have been promoted to the role of Care Services Manager.
I’m honoured to be working with a very dedicated team and amazing residents at Karuna Manor.
Job Title: HR & Finance Manager
Joined: 2024
I have 3 years of experience working in the care sector and am pleased to be a part of the team here at Karuna Manor.
As the Administration and Finance Manager, I support families and team members with all administrative matters, and I enjoy building relationships with our residents and their families. I enjoy working closely with our team and families and am committed to my role and the support it provides to those around me.
Job Title: Hotel Services Manager
Joined: 2025
Ashish Bhatt brings a wealth of experience from the hotel industry, where he developed a strong background in hospitality, customer service, and operational management. He has successfully transitioned his expertise into the healthcare sector, joining Karuna Manor as Hotel Services Manager.
In his role, Ashish oversees key aspects of the home’s hotel services, ensuring that residents and their families experience the highest standards of comfort, dining, and service. His hospitality-driven approach enhances the overall resident experience, creating a warm, welcoming, and well-managed environment.
Ashish’s commitment to excellence, attention to detail, and dedication to service make him a valued member of the Karuna Manor leadership team, contributing to the home’s reputation for outstanding care and quality.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Karuna Manor to verify any information. View our terms and conditions. Karuna Manor has an Enhanced Service - more info.
