Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ‘Outstanding’ by the Care Quality Commission in the category ‘Well-Led’ (February 2025), Kailash Manor combines expert care with exceptional standards.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and...
Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ‘Outstanding’ by the Care Quality Commission in the category ‘Well-Led’ (February 2025), Kailash Manor combines expert care with exceptional standards.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Purpose-built to the highest specifications, Kailash Manor feels more like a five-star hotel, with elegant interiors, fine dining, private en-suite bedrooms, a peaceful prayer room, café, spa and hair salon. The serene and uplifting atmosphere promotes wellbeing for mind, body and soul.
‘Kailash’ means ‘one who bestows peace’ and this philosophy runs throughout the home. Residents are supported to live fulfilling lives in a setting that celebrates cultural diversity, individuality and belonging.
Whether requiring daily support or more specialised nursing or dementia care, residents receive tailored care to meet their needs. Skilled carers, nurses, hospitality staff and wellbeing coordinators work together to create personalised care plans promoting comfort, choice and quality of life.
A variety of enriching activities, spiritual practices and cultural events nurture connection and community. Residents can relax in tranquil gardens, watch films in the cinema, join group events or enjoy one-to-one time, staying active, engaged and true to themselves.
Kailash Manor is where luxury meets care, where peace is part of everyday life and residents truly feel at home.
Contact Kailash Manor Care Home to confirm what's included and get a personalised quote:
Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. For detailed information about inclusions and current offers, please feel free to contact us directly—we’d be happy to assist you!
Kailash Manor Care Home has a Review Score of 9.9 (9.924) out of 10, based on 29 reviews in the last 2 years.
Over all time Kailash Manor Care Home has 86 reviews.
Fantastic facilities, care and service provided to my grandma. Bhavna and the team are excellent. Settled in very well and made comfortable with such a big change. Fantastic culture throughout with many services/offerings for her to participate in. She really enjoyed the cooking activities today!
Fantastic facilities, care and service provided to my grandma. Bhavna and the team are excellent. Settled in very well and made comfortable with such a big change. Fantastic culture throughout with many services/offerings for her to participate in. She really enjoyed the cooking activities today!
Thank you for your lovely review. We're delighted to hear that your grandma has settled in so well and is enjoying the activities. Your kind words mean a great deal whole team
My experience on my first visit was remarkable. I was left feeling very positive. The first thing I noticed was the welcoming service, the staff were professional and nothing was too much. Bhavna showed me around, she was amazing, knowledgeable and an asset. Ketoa very helpful. The unit manager...
My experience on my first visit was remarkable. I was left feeling very positive. The first thing I noticed was the welcoming service, the staff were professional and nothing was too much. Bhavna showed me around, she was amazing, knowledgeable and an asset. Ketoa very helpful. The unit manager Debbie + CJ, ensured my aunties medical support was fully addressed. Sneha + Sweta made sure she was settled and made sure she was settled and made sure they went through all the activities. I can see the residents are well looked after like family. I felt this place matched a 5* hotel, the deco, atmosphere + the smell made it an unforgettable experience.
I have come here on a trial stay for 3 weeks but I have decided that I am staying here forever. I like this home very much. I have got the most beautiful 2-bedroom flat on Mill Hill, lovely location and area, you can see the Famous "Good Earth Res". My place is very large, master bedroom, 2nd...
I have come here on a trial stay for 3 weeks but I have decided that I am staying here forever. I like this home very much. I have got the most beautiful 2-bedroom flat on Mill Hill, lovely location and area, you can see the Famous "Good Earth Res". My place is very large, master bedroom, 2nd bedroom. Jishaw, Amet, Sheha, Aheri, Rehene. I have told them that I will stay here. I am going to have to sell flat and come here.
Our mum moved to Kailash Manor Care Home shortly after Easter following a hospital stay and a difficult experience at another care home where the standard of care was poor. Naturally, we were very anxious about how she would settle, especially as she has mixed dementia. However, from the moment she...
Our mum moved to Kailash Manor Care Home shortly after Easter following a hospital stay and a difficult experience at another care home where the standard of care was poor. Naturally, we were very anxious about how she would settle, especially as she has mixed dementia. However, from the moment she arrived, the team at Kailash Manor have been incredibly kind, patient, and supportive. Mum has settled far better than we could have hoped and now feels safe, happy, and secure, which means so much to our family. It has been wonderful to see her joining activities, eating well again, and smiling more. The improvement in her wellbeing has been remarkable. We are especially grateful for the respect shown towards her cultural and spiritual needs, including appropriate meals and support with temple visits. We truly appreciate the dignity, compassion, and exceptional care shown by every member of staff.
Thank you for your kind words, we are thrilled to see how mum has made such a turnaround with us. With each day we see more and more of her personality shining through as she interacts with the care team and other residents. We aim to be intentional in the care we provide to all our residents but ,...
Thank you for your kind words, we are thrilled to see how mum has made such a turnaround with us. With each day we see more and more of her personality shining through as she interacts with the care team and other residents. We aim to be intentional in the care we provide to all our residents but , most especially, to our dementia residents who require a little bit more time, repetition and reassurance to truly feel safe and seen by those who look after them. We are so happy to see the fruits of this work in your mum and how she has integrated into the home community and has not only settled but is actively thriving. Thank you again for trusting us with her care.
Aniter helped my sister with the hardest challenge of getting her into this home. My mother was cared for compassionately with dignity and her faith was very well respected when carers greeted her and cared for her. The management team are focused and present to ensure their mission is carried out...
Aniter helped my sister with the hardest challenge of getting her into this home. My mother was cared for compassionately with dignity and her faith was very well respected when carers greeted her and cared for her. The management team are focused and present to ensure their mission is carried out in a positive, caring environment for staff, residents, and their families. Bhavna was exceptional in helping our family through the difficult last days and always upbeat and approachable. Nurses Shobi, Margaret and Mithuna delivered amazing care and empathy. Ritu treated my mom like her mother which was very comforting.
Thank you for you kind words. It was a pleasure having your mother with us here at Kailash Manor and it was our honour to be there with you during her last days. Our residents are family to us and I'm delighted to hear that you experienced that in action. Thank you for acknowledging our care team...
Thank you for you kind words. It was a pleasure having your mother with us here at Kailash Manor and it was our honour to be there with you during her last days. Our residents are family to us and I'm delighted to hear that you experienced that in action. Thank you for acknowledging our care team who worked with mum, our mission is to provide exceptional care and go that extra mile to let our residents know that they matter to us. Please know that you are always welcome at Kailash Manor and we extend our deepest gratitude to you all for entrusting us with your mother's care.
My mother is a resident here, joined on Mon 03/11/25 just before her 90th birthday, after a stroke, bleeding on the brain and was non-verbal. However it is Fri 27/02/26 I write this Mum does talk a little, interacts, hears and listens more since coming here. There are over 11 staff who have helped...
My mother is a resident here, joined on Mon 03/11/25 just before her 90th birthday, after a stroke, bleeding on the brain and was non-verbal. However it is Fri 27/02/26 I write this Mum does talk a little, interacts, hears and listens more since coming here. There are over 11 staff who have helped and continue to help care for my mum. The staff, management here are amazing, caring, treat both residents and family with utmost respect. You all deserve more than 5, amazing place and staff.
Thank you for your kind words. It has been a pleasure looking after your mother here at Kailash Manor and we have been so happy to see the way she improved whilst with us. We are glad to have you both here as part of our TLC family!
From the moment I walked into the care home, I couldn't have been made to feel more welcome. Every member of staff had a warm smile and could not have done any more for me.
From the moment I walked into the care home, I couldn't have been made to feel more welcome. Every member of staff had a warm smile and could not have done any more for me.
All the staff looked after our father really well. Nurses were amazing, highlighted any medical issues promptly. Carer staff all excellent, looking after caring like their own. Food has been improved but has had bad days. Sugar has improved the menu. Hope The management don't keep changing as the...
All the staff looked after our father really well. Nurses were amazing, highlighted any medical issues promptly. Carer staff all excellent, looking after caring like their own. Food has been improved but has had bad days. Sugar has improved the menu. Hope The management don't keep changing as the home needs stability to keep on improving more. Thank you.
Thank you also for your feedback on the food. We're glad you've noticed improvements and will continue working to maintain consistency and quality.
Each one...
Kailash Manor Care Home has a treasure that surpasses money and that is, the carers & the Management. Together, they have created a Loving Home .
Your beautiful review has touched us deeply. We are honoured that Kailash Manor became a place of comfort and belonging for you. Your recognition of our carers and management means more than words can say. Being part of your journey has been a privilege, and you will forever be part of our family.
4) Good vegetarian food.
4) Good vegetarian food.
Thank you for your feedback. Were glad to hear that our admission process was quick. During your stay at Kailash Manor, were pleased you enjoyed the temple, exercise classes, and our vegetarian food. Its wonderful to hear your kind words about our staff, and we truly appreciate you sharing your experience with us.
Love the vegetarian food concept. The decor is elegant and so clean. Lots of staff and attention and care. Good activities and religious ones are perfect. Very happy we found a place for my dad. I have peace of mind living in the USA.
Love the vegetarian food concept. The decor is elegant and so clean. Lots of staff and attention and care. Good activities and religious ones are perfect. Very happy we found a place for my dad. I have peace of mind living in the USA.
Thank you for your wonderful feedback. Were so pleased that our vegetarian cuisine, elegant and clean surroundings, meaningful activities, and religious offerings have met your expectations. Knowing that your father is well cared for and that you feel reassured while living in the USA gives us great confidence in the care we provide.
Jyotididi had been staying at the care home for several months while recovering from illness, and this gathering took...
Highly recommended
Your appreciation will be shared with Sagar and the team, who will be truly encouraged by your words. We are delighted that the afternoon was special and comforting for your family
Well done Kailash Manor
Well done Kailash Manor
Thank you for taking the time to share your experience.
Great food, service and care. Father enjoys visiting temple daily which is on site. Along with other services, great care facility.
Great food, service and care. Father enjoys visiting temple daily which is on site. Along with other services, great care facility.
Thank you so much for your kind words. We're delighted to hear that your father-in-law has had such a positive experience with our care and services. Your feedback means a great deal to us, and we're truly grateful to be part of his care journey.
Lovely place, lovely staff they are all good people with smiles on their faces. Nice environment with great vibes. Its clean and safe. The food is nice and they have good events for peoples birthdays and celebrations.
Lovely place, lovely staff they are all good people with smiles on their faces. Nice environment with great vibes. Its clean and safe. The food is nice and they have good events for peoples birthdays and celebrations.
Thank you so much for your lovely words! We truly appreciate you taking the time to share your experience with us. It means the world to know that you enjoyed the atmosphere, our team, and the events we host. Your kind feedback inspires us to continue creating a welcoming, joyful, and safe place for everyone. We're delighted to hear that you had such a positive experience
What can I say!!! The staff of the facility are the most caring individuals I have ever seen. They have so much patience to deal with the residents of the facility. The pujatis in the facility are also truly dedicated and provide service from the bottom of the heart. The facility is very clean and...
What can I say!!! The staff of the facility are the most caring individuals I have ever seen. They have so much patience to deal with the residents of the facility. The pujatis in the facility are also truly dedicated and provide service from the bottom of the heart. The facility is very clean and they create such an inviting atmosphere for the family members visiting the residents.
Thank you for your kind wordsthis means a great deal to our team. We're honored to care for our residents and support their families with love and respect. Our team offers Puja from the heart, and knowing it brings comfort is our greatest reward. We deeply appreciate your trust.
The staff were welcoming ,engaging and thoughtful in all aspects , this is how ALL homes...
So thank you and long may it continue .
Hope to visit our friend again soon .Thank you all for your kindness and hospitality .
Family friend of resident
Thank you for your feedback, we are so glad that you enjoyed your friends celebration. You are welcome to visit at any time and we look forward to seeing you soon.
Our experience at Kailash was exceptional. Our grandma was treated with most respect care attention and dignity. The staff made this such a supportive yet fun nurturing experience for our whole family, and it really felt like a home during such a difficult time. Nothing was too much for the staff...
Our experience at Kailash was exceptional. Our grandma was treated with most respect care attention and dignity. The staff made this such a supportive yet fun nurturing experience for our whole family, and it really felt like a home during such a difficult time. Nothing was too much for the staff and they granted us as much freedom to spend with our beloved grandma, and made sure they would find out all the relevant information to answer our questions. My grandmas passing was spiritual peaceful and holistic environment she would have worked. All her religious needs were met.
Thank you for your lovely review, we will share this with the team. It was a pleasure to look after your grandma, we also enjoyed getting to know you as a family and we look forward to you continuing to visit us at Kailash Manor.
KM is home from home. Mother is very happy and settled and has come back to her personality to be happy, chatty and connected to everyone in home. There is not a single thing I can say it is not right. Everything is perfect, care, staff, rooms, food, cleanliness.
KM is home from home. Mother is very happy and settled and has come back to her personality to be happy, chatty and connected to everyone in home. There is not a single thing I can say it is not right. Everything is perfect, care, staff, rooms, food, cleanliness.
Thank you for your lovely message. We're so happy to hear that Kailash Manor feels like home and that your mother is happy and settled. It means the world to us. Your kind words about our care and team are truly appreciated. It's a privilege to look after her.
My mum came for a 1 month respite stay in the residential area. She was made to feel very welcome and was so comfortable. The staff, rooms, facilities etc are outstanding, it felt like a 5-star hotel. She enjoyed participating in the daily activities and the food she was served daily was perfect...
My mum came for a 1 month respite stay in the residential area. She was made to feel very welcome and was so comfortable. The staff, rooms, facilities etc are outstanding, it felt like a 5-star hotel. She enjoyed participating in the daily activities and the food she was served daily was perfect for her. She never complained! I would highly recommend Kailash Manot and my mum would be happy to return if we needed the respite care again. A wonderful care home - perfect for us and my mum. 5 stars!
Thank you so much for your feedback. We're delighted to hear that your mum felt so comfortable and welcome during her respite stay with us. It means a great deal to know that our team, facilities, and daily activities helped make her time here so enjoyable and we're especially pleased to hear that...
Thank you so much for your feedback. We're delighted to hear that your mum felt so comfortable and welcome during her respite stay with us. It means a great deal to know that our team, facilities, and daily activities helped make her time here so enjoyable and we're especially pleased to hear that the food was perfect for her! Your recommendation is truly appreciated, and we'd be honoured to care for your mum again in the future.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Vijaya Dashami Celebration Vijaya Dashami was a special and memorable highlight of the week, bringing together culture, spirituality, and a sense of community. This significant Hindu festival celebrates the victory...
Activity of the Week: Namaste Aromatherapy and Gentle Exercisesrelaxation, comfort, and meaningful connection. Reflection: This person-centred approach supports residents’ emotional wellbeing, dignity, and individual needs, helping them feel calm, valued,...
We had lots of fun playing a number game with our residents! The residents were challenged to aim and throw the bean bags onto different numbers, then work out the...
There are no accreditations posted yet for Kailash Manor Care Home.
Aries Castillo is an experienced Registered General Nurse and care home leader with over 16 years of experience across nursing and residential...
Aries Castillo is an experienced Registered General Nurse and care home leader with over 16 years of experience across nursing and residential services, including large homes of up to 84 beds. He has held several senior roles, including Clinical Lead Nurse, Deputy Manager, Acting Home Manager, and Care Services Manager, giving him a strong foundation in clinical governance, quality care, and team leadership.
As Registered Home Manager of Kailash Manor, Aries is committed to creating a warm, safe, and supportive environment where residents feel valued and truly at home. He leads with kindness, respect, and professionalism, ensuring high standards of care while supporting his team to deliver compassionate, person-centred care.
Aries is passionate about culturally sensitive care and recognises the importance of faith, traditions, language, and food in residents’ wellbeing. He strives to ensure every individual is respected, their identity honoured, and families feel welcomed and involved.
His goal is to make Kailash Manor a place where kindness, dignity, and a true sense of belonging are at the heart of everyday life.
Sagar Joshi is a dedicated Hotel Services Manager with 9 years of experience in the hospitality industry, including a distinguished tenure at Karuna...
Sagar Joshi is a dedicated Hotel Services Manager with 9 years of experience in the hospitality industry, including a distinguished tenure at Karuna Manor Care Home. Known for his exceptional leadership and organisational skills.
Sagar has successfully managed diverse teams and operations, ensuring the delivery of high-quality services. At Kailash Manor, he excels in overseeing catering, housekeeping, and front-of-house services, consistently maintaining high standards of care and comfort for residents. His expertise in customer service, budget management, and staff training ensures seamless operations. Sagar’s commitment to excellence and personalised service makes him a trusted leader in the hospitality and care sectors.
In 2024, I joined TLC at Kailash Manor and then transferred to Karuna until November 2025, where I returned to Kaliash Manor.
I am responsible for...
In 2024, I joined TLC at Kailash Manor and then transferred to Karuna until November 2025, where I returned to Kaliash Manor.
I am responsible for all matters regarding funding, suppliers and credit control as well as managing the payroll side of the business to ensure our team members are paid accurately and on time.
I am passionate about building relationships with the residents here at Kailash Manor and also their relatives.
I joined Kailash Manor in 2025 as a Customer Care Supervisor and have since progressed into the role of Business Development Manager. This journey...
I joined Kailash Manor in 2025 as a Customer Care Supervisor and have since progressed into the role of Business Development Manager. This journey has given me a strong understanding of both the operational and personal aspects of welcoming new residents and supporting their families.
I am a genuine people person who is passionate about building meaningful relationships. Caring, approachable, and empathetic by nature, I understand that choosing a care home for a loved one is one of the most important decisions a family will make. I aim to make that journey as reassuring and straightforward as possible by listening to each family's individual needs, offering honest guidance, and providing support every step of the way.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 78 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kailash Manor Care Home to verify any information. View our terms and conditions. Kailash Manor Care Home has an Enhanced Service -what an Enhanced Service includes.