Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ‘Outstanding’ by the Care Quality Commission in the category ‘Well-Led’ (February 2025), Kailash Manor combines expert care with exceptional standards.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and...
Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ‘Outstanding’ by the Care Quality Commission in the category ‘Well-Led’ (February 2025), Kailash Manor combines expert care with exceptional standards.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Purpose-built to the highest specifications, Kailash Manor feels more like a five-star hotel, with elegant interiors, fine dining, private en-suite bedrooms, a peaceful prayer room, café, spa and hair salon. The serene and uplifting atmosphere promotes wellbeing for mind, body and soul.
‘Kailash’ means ‘one who bestows peace’ and this philosophy runs throughout the home. Residents are supported to live fulfilling lives in a setting that celebrates cultural diversity, individuality and belonging.
Whether requiring daily support or more specialised nursing or dementia care, residents receive tailored care to meet their needs. Skilled carers, nurses, hospitality staff and wellbeing coordinators work together to create personalised care plans promoting comfort, choice and quality of life.
A variety of enriching activities, spiritual practices and cultural events nurture connection and community. Residents can relax in tranquil gardens, watch films in the cinema, join group events or enjoy one-to-one time, staying active, engaged and true to themselves.
Kailash Manor is where luxury meets care, where peace is part of everyday life and residents truly feel at home.
Contact Kailash Manor Care Home to confirm what's included and get a personalised quote:
Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. For detailed information about inclusions and current offers, please feel free to contact us directly—we’d be happy to assist you!
Kailash Manor Care Home has a Review Score of 9.9 (9.924) out of 10, based on 29 reviews in the last 2 years.
Over all time Kailash Manor Care Home has 86 reviews.
Absolutely super nursing home - Kailash Manor is a fully vegetarian home with fantastic facilities. Very caring, friendly and helpful staff. The manager is fabulous. Regular events are not to be missed - very well organised. The network meetings are ideal to meet business people, visitors and...
Absolutely super nursing home - Kailash Manor is a fully vegetarian home with fantastic facilities. Very caring, friendly and helpful staff. The manager is fabulous. Regular events are not to be missed - very well organised. The network meetings are ideal to meet business people, visitors and attendees can enjoy delicious snacks and tea/coffee. Highly recommend Kailash Manor. We are very happy that my brother-in-law is at this marvellous home.
Thank you so much for your heartfelt words about Kailash Manor and our team. We are truly grateful for your kind feedback.It brings us immense joy to know that your brother-in-law is happy and well cared for here. Our dedicated team is committed to creating a warm, welcoming, and nurturing...
Thank you so much for your heartfelt words about Kailash Manor and our team. We are truly grateful for your kind feedback.It brings us immense joy to know that your brother-in-law is happy and well cared for here. Our dedicated team is committed to creating a warm, welcoming, and nurturing environment, and your appreciation genuinely means a lot to us.We're also delighted that you enjoy our events and network meetings that bring the community together and is something we deeply value.Thank you again for your recommendation and support!
Then my mum and then my adopted mum soon followed and I hugely recommend to our family friends elderly for respite. All my relatives were...
I have now reserved my own place here in 20 years, hahaha.
Thank you so much for sharing your beautiful journey with us. It's incredibly touching to hear how your family members found comfort, dignity, and exceptional care at Kailash Manor. Your words are a powerful testament to the dedication of the team and management, and we're deeply grateful for your...
Thank you so much for sharing your beautiful journey with us. It's incredibly touching to hear how your family members found comfort, dignity, and exceptional care at Kailash Manor. Your words are a powerful testament to the dedication of the team and management, and we're deeply grateful for your trust and heartfelt recommendation. Knowing that you've even chosen this place for yourself in the future is the highest compliment we could ever receive. We're honored to have been part of your family's journey and look forward to continuing our legacy with the same empathy and respect for all-.Warmest regards.
Our original plan was for mum to stay at Kailash Manor for a month for respite care. Due to her existing health conditions this turned into palliative care. I would like to praise and thank the staff for the way they treated mum and the family. Full of love, compassion, kindness and respect. All...
Our original plan was for mum to stay at Kailash Manor for a month for respite care. Due to her existing health conditions this turned into palliative care. I would like to praise and thank the staff for the way they treated mum and the family. Full of love, compassion, kindness and respect. All the staff were lovely. The nurses in particular treated us with such sensitivity at a difficult time. I felt mum passed away in peaceful, comfortable and dignified surroundings. A big thank you to all the staff.
Thank you so much for your heartfelt message. We are truly sorry for your loss, and our thoughts are with you and your family during this difficult time.It was an honour to care for your mum, and we are deeply touched by your kind words about our team. Providing compassionate, dignified, and...
Thank you so much for your heartfelt message. We are truly sorry for your loss, and our thoughts are with you and your family during this difficult time.It was an honour to care for your mum, and we are deeply touched by your kind words about our team. Providing compassionate, dignified, and respectful care is at the heart of what we do and knowing that we were able to offer comfort to both your mum and your family means a great deal to us.We will share your appreciation with our team, especially the nurses who supported you with sensitivity and kindness. Please know that our doors are always open to you, and we hope you find strength and comfort in the memories you shared with your mum.With deepest sympathies and gratitude,The Kailash Manor Team
I have been a resident since 25/07/2024. Since I am both mentally and physically fit (91 years) it has taken time to adjust. However, over these few months I am settling down and praying with the care and support I am receiving from the management at all levels of the two as well as other staff...
I have been a resident since 25/07/2024. Since I am both mentally and physically fit (91 years) it has taken time to adjust. However, over these few months I am settling down and praying with the care and support I am receiving from the management at all levels of the two as well as other staff members, I will be able to accept Kailash as my home and livelihood. I have had some issues with food; particularly dinner but with the help of management this is improving. Overall the management continues to ensure I am happy, comfortable, and approachable for which I am grateful.
Thank you for sharing your thoughtful feedback. We're so glad to hear that you're settling in and feel supported by our team. We're also pleased to know that the food issue is being addressed. Your comfort and well-being are our top priority, and we're grateful to have you as part of our community.
This is my last review as my Mother passed away a couple of weeks ago at Kailash Manor. As she became more frail in her final weeks the nursing and care staff seemed somehow to be even more loving and attentive to her every need, making sure she had no pain or discomfort, ensuring she felt loved...
This is my last review as my Mother passed away a couple of weeks ago at Kailash Manor. As she became more frail in her final weeks the nursing and care staff seemed somehow to be even more loving and attentive to her every need, making sure she had no pain or discomfort, ensuring she felt loved and special in between our visits. They kept us sensitively informed about any downward deterioration, obtained a medical review when needed but did not over-intervene, and did not let her feel anxious about her condition. We really appreciated the way in which they also looked after us as a family before and after her passing. We feel very fortunate that Mum had her final two years in the most caring and high-quality home we could have imagined. Our thanks go to all the staff, and our love to all the other residents they are still caring for.
We're deeply sorry for your loss. Thank you for sharing such a heartfelt review. We're honoured to have been able to care for your mother and support your family during such a difficult time. Your kind words mean so much to us, and we'll continue to provide the same level of care to all our residents. Our thoughts are with you and your family.
They...
They went above and beyond to help me and my Mum too.
Thank you so much for your kind words. We're so glad we could make a difference for your father and provide comfort to your family during such a difficult time. Your gratitude means the world to us.
The nursing staff, particularly the night-time nurses, showed great kindness, professionalism, and unwavering dedication which meant...
Kailash has a true family feel, and it was evident in every interaction.
Thank you so much for your kind and heartfelt words. We are truly honoured to have had the privilege of caring for your father during such a difficult time. It means the world to us to know that the compassion and dedication of our team, particularly the night-time nurses, provided comfort and...
Thank you so much for your kind and heartfelt words. We are truly honoured to have had the privilege of caring for your father during such a difficult time. It means the world to us to know that the compassion and dedication of our team, particularly the night-time nurses, provided comfort and peace to both your father and your family. At Kailash Manor, we strive to create a warm, family-like environment, and we're grateful that this was reflected in your experience. Your gratitude and trust in us are deeply appreciated, and we will always cherish the opportunity to have supported your family. Wishing you all the very best.
Has anyone seen a "heaven"? Honestly, when I visited this home (now I am visiting this home regularly because my sister is there) I was astonished to see such a beautiful home, very, very clean. The staff are extremely very polite and very caring. The rooms absolutely spacious, clean, and tidy...
Has anyone seen a "heaven"? Honestly, when I visited this home (now I am visiting this home regularly because my sister is there) I was astonished to see such a beautiful home, very, very clean. The staff are extremely very polite and very caring. The rooms absolutely spacious, clean, and tidy meeting all the necessary needs of the resident. The general outlook gives you the impression you are visiting an 8-star hotel. Though this home is based on a Hindu theme (there is a temple, and lots of statues of different idols of Hindu, gods and goddesses) many said items are everywhere. The food served is excellent and the residents are given a choice of food they love to eat bearing in mind their dietary needs. This place is a heaven.
Thank you so much for your heartfelt and wonderful feedback! We are truly humbled by your kind words and thrilled that you see Kailash Manor as a special place for your sister and others. Creating a safe, clean, and welcoming environment, where residents feel cared for and loved, is at the heart of...
Thank you so much for your heartfelt and wonderful feedback! We are truly humbled by your kind words and thrilled that you see Kailash Manor as a special place for your sister and others. Creating a safe, clean, and welcoming environment, where residents feel cared for and loved, is at the heart of everything we do. Your appreciation motivates our team to continue delivering exceptional care. Thank you for being part of our Kailash Manor family!
My Brother has been very happy and there has been a significant change in his...
My Brother has been very happy and there has been a significant change in his health - all due to the care he is receiving.
Thank you so much for your kind and thoughtful review. We are delighted to hear that your brother is happy and experiencing positive changes in his health. Providing care with dignity, empathy, and professionalism is at the heart of everything we do at Kailash Manor. Your recognition of our staff's...
Thank you so much for your kind and thoughtful review. We are delighted to hear that your brother is happy and experiencing positive changes in his health. Providing care with dignity, empathy, and professionalism is at the heart of everything we do at Kailash Manor. Your recognition of our staff's friendliness and dedication, even during the evenings, means a lot to us. We truly appreciate your trust and support-it inspires us to continue delivering the best possible care for all our residents.
This will sadly be my last review about Kailash due to my mother sadly passing away. I just wanted to highlight the amazing service and support my mother and also myself and my family received from Kailash in the lead-up to her demise. As sad as I am Mum is no longer with us, I take comfort she...
Keep doing what you do Kailash, you work wonders for residents both physically and mentally.
We are deeply saddened about your mother's passing and extend our heartfelt condolences to you and your family during this difficult time. Your kind words about the care and support your mother, as well as your family, received mean a great deal to us. It was a privilege to care for her, and we are...
We are deeply saddened about your mother's passing and extend our heartfelt condolences to you and your family during this difficult time. Your kind words about the care and support your mother, as well as your family, received mean a great deal to us. It was a privilege to care for her, and we are glad to know that she found peace and comfort at Kailash, her home. Please know that our thoughts remain with you and your family, and we are honoured that some of our team could attend her funeral. Thank you for your touching message, it truly motivates us to continue our work with dedication and compassion. With deepest sympathy from us all at Kailash Manor.
Very welcoming to visitors. Great hospitality. Especially the Bistro is well stocked with...
Very welcoming to visitors. Great hospitality. Especially the Bistro is well stocked with delicious food.
Thank you so much for your wonderful feedback! We are delighted to hear that you found Kailash Manor to be well-maintained and that our team, services, and care have met your expectations. It's great to know that the activities we offer are engaging and beneficial for our residents and that you've...
Thank you so much for your wonderful feedback! We are delighted to hear that you found Kailash Manor to be well-maintained and that our team, services, and care have met your expectations. It's great to know that the activities we offer are engaging and beneficial for our residents and that you've enjoyed our hospitality, especially the Bistro. Your kind words are truly appreciated and motivate us to continue providing the best possible care and environment for our residents and visitors.
A spiritual atmosphere with in-house temple.
A spiritual atmosphere with in-house temple.
Thank you so much for your kind words! We're thrilled to hear you appreciate our dedicated team, beautiful facilities, and the spiritual atmosphere here at Kailash Manor. Providing excellent care and a nurturing environment is our top priority, and we're glad you enjoyed the vegetarian food as well!
We are getting amazing services here. My father-in-law is very happy here. The food, health care services and friendly behaviour of the team always make everyone feel free to feel at home.
We are getting amazing services here. My father-in-law is very happy here. The food, health care services and friendly behaviour of the team always make everyone feel free to feel at home.
Thank you so much for your kind words and feedback! We're thrilled to hear that your father-in-law is happy and feels at home with us. It's our pleasure to provide great care and a welcoming environment for all our residents, relatives and community!
Excellent care home, a nice comfortable home. Very high standards and service, Temple and activities. The availability of traditional food, homely atmosphere and caring staff give assurance that the resident is comfortable and enjoy their stay without worries. I think the prices are just too high,...
Excellent care home, a nice comfortable home. Very high standards and service, Temple and activities. The availability of traditional food, homely atmosphere and caring staff give assurance that the resident is comfortable and enjoy their stay without worries. I think the prices are just too high, could be maintained at a reasonable price.
Thank you for your kind words about Kailash Manor! We're thrilled to hear that you appreciate our high standards, caring staff, and homely atmosphere. We strive to provide the best care possible, including traditional food and engaging activities. We also appreciate your feedback on pricing and will take it into consideration. Your input helps us improve.
She was here for respite care for 4 weeks. Mum really enjoyed her stay and she felt like family. She had a very good time. All team members are very helpful. Admin team and Business Development Manager have been helpful with coordinating her stay. We have recommended this place to many friends and...
She was here for respite care for 4 weeks. Mum really enjoyed her stay and she felt like family. She had a very good time. All team members are very helpful. Admin team and Business Development Manager have been helpful with coordinating her stay. We have recommended this place to many friends and families. Keep up the good work. Blessings to all.
Thank you for your heartfelt review! We're delighted to hear that your mum felt at home during her stay with us. We appreciate your recommendations and are committed to maintaining our high standards of care. Sending blessings to you and your family as well.
Great experience and Mum enjoyed her stay. Thanks for all your help and appreciate your support.
Great experience and Mum enjoyed her stay. Thanks for all your help and appreciate your support.
Thank you for your kind words! We're delighted to hear that your mum had a great experience with us. We're always here to support you both whenever you need.
Kailash Manor has welcomed my mum in a professional manner. Mum was very anxious when she arrived, she was welcomed by staff who made her feel at ease and helped settle her into her new surroundings. my mum has already told me she is impressed with her room, the food and the prayer room.
Kailash Manor has welcomed my mum in a professional manner. Mum was very anxious when she arrived, she was welcomed by staff who made her feel at ease and helped settle her into her new surroundings. my mum has already told me she is impressed with her room, the food and the prayer room.
We're thrilled to hear about your positive experience with Kailash Manor Care Home! Ensuring our residents feel comfortable and at home is our top priority, and we're delighted to hear that your mum was warmly welcomed and has settled in well. It's wonderful to hear that she's impressed with her...
We're thrilled to hear about your positive experience with Kailash Manor Care Home! Ensuring our residents feel comfortable and at home is our top priority, and we're delighted to hear that your mum was warmly welcomed and has settled in well. It's wonderful to hear that she's impressed with her room, the food, and our prayer room. Thank you for sharing your feedback, and please don't hesitate to reach out if there's anything else we can do to make your mum's experience even better.
My mum recently moved to Kailash Manor. The whole management team have been a huge support for us and welcoming as was all new to us. Each member of the team personally introduced themselves and made my mum, who was very anxious, feel welcome and settled in.
My mum recently moved to Kailash Manor. The whole management team have been a huge support for us and welcoming as was all new to us. Each member of the team personally introduced themselves and made my mum, who was very anxious, feel welcome and settled in.
Thank you so much for your kind words! We're thrilled to hear that your mum's transition to Kailash Manor Care Home has been a positive experience for both her and your family. Our team takes great pride in ensuring that every resident feels welcomed, supported, and at home from the moment they...
Thank you so much for your kind words! We're thrilled to hear that your mum's transition to Kailash Manor Care Home has been a positive experience for both her and your family. Our team takes great pride in ensuring that every resident feels welcomed, supported, and at home from the moment they arrive. It's heart-warming to know that our efforts to provide a warm and welcoming environment have made a difference. We're here to continue providing the highest quality care and support to your mum, and please don't hesitate to reach out if there's anything else we can do to help.
My husband was extremely ill and on palliative care when admitted to Kailash Care Home. Not only was he physically ill he was going downhill mentally too. The atmosphere at Kailash Manor changed it all. He became better both physically and mentally. I feel his life got extended due to the care that...
My husband was extremely ill and on palliative care when admitted to Kailash Care Home. Not only was he physically ill he was going downhill mentally too. The atmosphere at Kailash Manor changed it all. He became better both physically and mentally. I feel his life got extended due to the care that he received. The staff are extremely professional, kind and caring. The manager is impeccable at her job and very compassionate. My deepest gratitude to everyone at Kailash.
Thank you so much for sharing your experience with us. It warms our hearts to hear that your husband's time at Kailash Manor Care Home has brought him comfort and improvement, both physically and mentally. Our dedicated staff members strive to provide professional, compassionate care to all our...
Thank you so much for sharing your experience with us. It warms our hearts to hear that your husband's time at Kailash Manor Care Home has brought him comfort and improvement, both physically and mentally. Our dedicated staff members strive to provide professional, compassionate care to all our residents, and it's incredibly rewarding to know that our efforts are making a positive difference in your husband's life. Your kind words mean the world to us, and we're truly grateful for the opportunity to care for your loved one. If there is anything we could improve on to make your husband's stay more comfortable, please do let our team know.
Very good experience and very well cared for by the staff and the manager.
Very good experience and very well cared for by the staff and the manager.
Thank you so much for your kind words! We're thrilled to hear about your positive experience at Kailash Manor Care Home. Our dedicated staff and manager work tirelessly to ensure all our residents receive the highest level of care and attention. Your feedback means the world to us and motivates us to continue providing exceptional care. Thank you for being a part of our community!
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Vijaya Dashami Celebration Vijaya Dashami was a special and memorable highlight of the week, bringing together culture, spirituality, and a sense of community. This significant Hindu festival celebrates the victory...
Activity of the Week: Namaste Aromatherapy and Gentle Exercisesrelaxation, comfort, and meaningful connection. Reflection: This person-centred approach supports residents’ emotional wellbeing, dignity, and individual needs, helping them feel calm, valued,...
We had lots of fun playing a number game with our residents! The residents were challenged to aim and throw the bean bags onto different numbers, then work out the...
There are no accreditations posted yet for Kailash Manor Care Home.
Aries Castillo is an experienced Registered General Nurse and care home leader with over 16 years of experience across nursing and residential...
Aries Castillo is an experienced Registered General Nurse and care home leader with over 16 years of experience across nursing and residential services, including large homes of up to 84 beds. He has held several senior roles, including Clinical Lead Nurse, Deputy Manager, Acting Home Manager, and Care Services Manager, giving him a strong foundation in clinical governance, quality care, and team leadership.
As Registered Home Manager of Kailash Manor, Aries is committed to creating a warm, safe, and supportive environment where residents feel valued and truly at home. He leads with kindness, respect, and professionalism, ensuring high standards of care while supporting his team to deliver compassionate, person-centred care.
Aries is passionate about culturally sensitive care and recognises the importance of faith, traditions, language, and food in residents’ wellbeing. He strives to ensure every individual is respected, their identity honoured, and families feel welcomed and involved.
His goal is to make Kailash Manor a place where kindness, dignity, and a true sense of belonging are at the heart of everyday life.
Sagar Joshi is a dedicated Hotel Services Manager with 9 years of experience in the hospitality industry, including a distinguished tenure at Karuna...
Sagar Joshi is a dedicated Hotel Services Manager with 9 years of experience in the hospitality industry, including a distinguished tenure at Karuna Manor Care Home. Known for his exceptional leadership and organisational skills.
Sagar has successfully managed diverse teams and operations, ensuring the delivery of high-quality services. At Kailash Manor, he excels in overseeing catering, housekeeping, and front-of-house services, consistently maintaining high standards of care and comfort for residents. His expertise in customer service, budget management, and staff training ensures seamless operations. Sagar’s commitment to excellence and personalised service makes him a trusted leader in the hospitality and care sectors.
In 2024, I joined TLC at Kailash Manor and then transferred to Karuna until November 2025, where I returned to Kaliash Manor.
I am responsible for...
In 2024, I joined TLC at Kailash Manor and then transferred to Karuna until November 2025, where I returned to Kaliash Manor.
I am responsible for all matters regarding funding, suppliers and credit control as well as managing the payroll side of the business to ensure our team members are paid accurately and on time.
I am passionate about building relationships with the residents here at Kailash Manor and also their relatives.
I joined Kailash Manor in 2025 as a Customer Care Supervisor and have since progressed into the role of Business Development Manager. This journey...
I joined Kailash Manor in 2025 as a Customer Care Supervisor and have since progressed into the role of Business Development Manager. This journey has given me a strong understanding of both the operational and personal aspects of welcoming new residents and supporting their families.
I am a genuine people person who is passionate about building meaningful relationships. Caring, approachable, and empathetic by nature, I understand that choosing a care home for a loved one is one of the most important decisions a family will make. I aim to make that journey as reassuring and straightforward as possible by listening to each family's individual needs, offering honest guidance, and providing support every step of the way.
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