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- Kailash Manor Care Home







Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ‘Outstanding’ by the Care Quality Commission in the category ‘Well-Led’ (February 2025), Kailash Manor combines expert care with exceptional standards.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and...
Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ‘Outstanding’ by the Care Quality Commission in the category ‘Well-Led’ (February 2025), Kailash Manor combines expert care with exceptional standards.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Purpose-built to the highest specifications, Kailash Manor feels more like a five-star hotel, with elegant interiors, fine dining, private en-suite bedrooms, a peaceful prayer room, café, spa and hair salon. The serene and uplifting atmosphere promotes wellbeing for mind, body and soul.
‘Kailash’ means ‘one who bestows peace’ and this philosophy runs throughout the home. Residents are supported to live fulfilling lives in a setting that celebrates cultural diversity, individuality and belonging.
Whether requiring daily support or more specialised nursing or dementia care, residents receive tailored care to meet their needs. Skilled carers, nurses, hospitality staff and wellbeing coordinators work together to create personalised care plans promoting comfort, choice and quality of life.
A variety of enriching activities, spiritual practices and cultural events nurture connection and community. Residents can relax in tranquil gardens, watch films in the cinema, join group events or enjoy one-to-one time, staying active, engaged and true to themselves.
Kailash Manor is where luxury meets care, where peace is part of everyday life and residents truly feel at home.
Care Provided by Kailash Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Kailash Manor Care Home to confirm what's included and get a personalised quote:
Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. For detailed information about inclusions and current offers, please feel free to contact us directly—we’d be happy to assist you!
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Aries Castillo (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Kailash Manor Care Home Reviews (86)
Kailash Manor Care Home has a Review Score of 9.9 (9.924) out of 10, based on 29 reviews in the last 2 years.
Over all time Kailash Manor Care Home has 86 reviews.
All facilities are good. Only been 3 weeks and he is now settling in. The carers are nice and look after him well.
All facilities are good. Only been 3 weeks and he is now settling in. The carers are nice and look after him well.
Thank you for the kind feedback, it's good to hear he is settling well. It is a huge decision to go into care and therefore our team try to make the experience as comfortable as possible and involve all our residents with activities and events to keep them active and busy.
Very happy with Kailash Manor. Dad is very happy here, feels very secure here and is well settled.
Very happy with Kailash Manor. Dad is very happy here, feels very secure here and is well settled.
Many thanks for your kind feedback, I am pleased Dad has settled well at Kailash Manor. If there is anything our team could improve on, please do let us know.
Kailash Manor has five-star facilities and have been very welcoming.
Kailash Manor has five-star facilities and have been very welcoming.
Thank you for your kind feedback. Our 5 star facilities, help our residents to maintain the highest level of quality of life they deserve. If there is anything you feel would add value to the home, please do not hesitate to contact us.
We have been very well looked after by all the staff at Kailash Manor Care Home. From the day that my relative was moved here, she felt welcome. The well-being coordinator conducted a prayer for her and all the staff catered to her needs. Moreover, the venue itself is tastefully decorated and...
We have been very well looked after by all the staff at Kailash Manor Care Home. From the day that my relative was moved here, she felt welcome. The well-being coordinator conducted a prayer for her and all the staff catered to her needs. Moreover, the venue itself is tastefully decorated and beautifully maintained. The rooms are spacious and the tea always flows! Thank you to everyone here!
Thank you for your kind and positive feedback. Our team understand how difficult the process and decision can be and therefore try our best to ensure the move is as comfortable and stress-free as possible. Also building a brand new home has allowed us to make the home as cultural and spiritual as possible and decorated beautifully throughout the home to such high standards.
The staff are friendly, very welcoming and warm. We were made welcome on our visits. Plenty of activities.
The staff are friendly, very welcoming and warm. We were made welcome on our visits. Plenty of activities.
Many thanks for your fantastic feedback. We are delighted to hear you have got peace of mind knowing your relative is well looked after and that our team makes you feel welcome.
All the staff are so kind and supportive and nothing is too much trouble for them, we are truly grateful to them for showing such compassion and respect.
The icing on the cake has...
All the staff are so kind and supportive and nothing is too much trouble for them, we are truly grateful to them for showing such compassion and respect.
The icing on the cake has been the fact that the care home helped us organise a little family party for my son's 9th Birthday at the care home so that my mother-in-law could join in the celebrations! Thank you!
Thank you for your kind feedback. It was a pleasure to be involved with your son's 9th birthday celebrations and I hope he enjoyed his day. If there are any other events you wish to celebrate at the home, please do not hesitate to ask and we will endeavour to meet your requests.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (2)
- 26 Oct 2026
Vijaya Dashami Celebration Vijaya Dashami was a special and memorable highlight of the week, bringing together culture, spirituality, and a sense of community. This significant Hindu festival celebrates the victory...
- 26 Oct 2026
Activity of the Week: Namaste Aromatherapy and Gentle Exercisesrelaxation, comfort, and meaningful connection. Reflection: This person-centred approach supports residents’ emotional wellbeing, dignity, and individual needs, helping them feel calm, valued,...
- 13 Oct 2026
We had lots of fun playing a number game with our residents! The residents were challenged to aim and throw the bean bags onto different numbers, then work out the...
- 05 Nov 2026Organiser: Kailash Manor Care Home
- 12 Dec 2026Organiser: Kailash Manor Care Home
Awards / Recognitions (17)
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
- 31 Jan 2025Recipient: TLC Care Ltd
Accreditations
There are no accreditations posted yet for Kailash Manor Care Home.
Meet the Team (4)

Aries Castillo is an experienced Registered General Nurse and care home leader with over 16 years of experience across nursing and residential...
Aries Castillo is an experienced Registered General Nurse and care home leader with over 16 years of experience across nursing and residential services, including large homes of up to 84 beds. He has held several senior roles, including Clinical Lead Nurse, Deputy Manager, Acting Home Manager, and Care Services Manager, giving him a strong foundation in clinical governance, quality care, and team leadership.
As Registered Home Manager of Kailash Manor, Aries is committed to creating a warm, safe, and supportive environment where residents feel valued and truly at home. He leads with kindness, respect, and professionalism, ensuring high standards of care while supporting his team to deliver compassionate, person-centred care.
Aries is passionate about culturally sensitive care and recognises the importance of faith, traditions, language, and food in residents’ wellbeing. He strives to ensure every individual is respected, their identity honoured, and families feel welcomed and involved.
His goal is to make Kailash Manor a place where kindness, dignity, and a true sense of belonging are at the heart of everyday life.

Sagar Joshi is a dedicated Hotel Services Manager with 9 years of experience in the hospitality industry, including a distinguished tenure at Karuna...
Sagar Joshi is a dedicated Hotel Services Manager with 9 years of experience in the hospitality industry, including a distinguished tenure at Karuna Manor Care Home. Known for his exceptional leadership and organisational skills.
Sagar has successfully managed diverse teams and operations, ensuring the delivery of high-quality services. At Kailash Manor, he excels in overseeing catering, housekeeping, and front-of-house services, consistently maintaining high standards of care and comfort for residents. His expertise in customer service, budget management, and staff training ensures seamless operations. Sagar’s commitment to excellence and personalised service makes him a trusted leader in the hospitality and care sectors.

In 2024, I joined TLC at Kailash Manor and then transferred to Karuna until November 2025, where I returned to Kaliash Manor.
I am responsible for...
In 2024, I joined TLC at Kailash Manor and then transferred to Karuna until November 2025, where I returned to Kaliash Manor.
I am responsible for all matters regarding funding, suppliers and credit control as well as managing the payroll side of the business to ensure our team members are paid accurately and on time.
I am passionate about building relationships with the residents here at Kailash Manor and also their relatives.

I joined Kailash Manor in 2025 as a Customer Care Supervisor and have since progressed into the role of Business Development Manager. This journey...
I joined Kailash Manor in 2025 as a Customer Care Supervisor and have since progressed into the role of Business Development Manager. This journey has given me a strong understanding of both the operational and personal aspects of welcoming new residents and supporting their families.
I am a genuine people person who is passionate about building meaningful relationships. Caring, approachable, and empathetic by nature, I understand that choosing a care home for a loved one is one of the most important decisions a family will make. I aim to make that journey as reassuring and straightforward as possible by listening to each family's individual needs, offering honest guidance, and providing support every step of the way.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kailash Manor Care Home to verify any information. View our terms and conditions. Kailash Manor Care Home has an Enhanced Service -what an Enhanced Service includes.