Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ‘Outstanding’ by the Care Quality Commission in the category ‘Well-Led’ (February 2025), Kailash Manor combines expert care with exceptional standards.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and...
Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ‘Outstanding’ by the Care Quality Commission in the category ‘Well-Led’ (February 2025), Kailash Manor combines expert care with exceptional standards.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Purpose-built to the highest specifications, Kailash Manor feels more like a five-star hotel, with elegant interiors, fine dining, private en-suite bedrooms, a peaceful prayer room, café, spa and hair salon. The serene and uplifting atmosphere promotes wellbeing for mind, body and soul.
‘Kailash’ means ‘one who bestows peace’ and this philosophy runs throughout the home. Residents are supported to live fulfilling lives in a setting that celebrates cultural diversity, individuality and belonging.
Whether requiring daily support or more specialised nursing or dementia care, residents receive tailored care to meet their needs. Skilled carers, nurses, hospitality staff and wellbeing coordinators work together to create personalised care plans promoting comfort, choice and quality of life.
A variety of enriching activities, spiritual practices and cultural events nurture connection and community. Residents can relax in tranquil gardens, watch films in the cinema, join group events or enjoy one-to-one time, staying active, engaged and true to themselves.
Kailash Manor is where luxury meets care, where peace is part of everyday life and residents truly feel at home.
Contact Kailash Manor Care Home to confirm what's included and get a personalised quote:
Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. For detailed information about inclusions and current offers, please feel free to contact us directly—we’d be happy to assist you!
Kailash Manor Care Home has a Review Score of 9.9 (9.924) out of 10, based on 29 reviews in the last 2 years.
Over all time Kailash Manor Care Home has 86 reviews.
Excellent hospitality from staff who allowed us to celebrate a 90th Birthday. Facilities and food/drink were 10/10.
Excellent hospitality from staff who allowed us to celebrate a 90th Birthday. Facilities and food/drink were 10/10.
Thank you for your kind words, we will relay your lovely message to the Kailash team.
Mum has now been in Kailash Manor for 17 days as an end-of-life patient. We have seen she is being cared for very well for all her needs. She is not able to eat much although the spread served is very appetising. However, the carers go the extra mile to give her pureed foods. Carers are attending...
We feel we could not have chosen a better place for Mum during her last days.
Thank you for your lovely comments about our home and team members. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
Thank you.
Thank you.
From start to finish, the care with which my father was received at the home was superb. All staff who I have come into contact with have been very good - all very kind and compassionate at all times. Especially four members of staff in particular. The facilities are superb and my father enjoys the...
From start to finish, the care with which my father was received at the home was superb. All staff who I have come into contact with have been very good - all very kind and compassionate at all times. Especially four members of staff in particular. The facilities are superb and my father enjoys the food.
Thank you for the positive words, we strive to provide only the best care for our residents. We will relay your message to the Kailash team.
As a frequent visitor, I always felt a sense of calm as the staff would go out of their way to help. This creates a nice environment which can only enhance the experience of the residents. I would highly recommend Kailash Manor.
As a frequent visitor, I always felt a sense of calm as the staff would go out of their way to help. This creates a nice environment which can only enhance the experience of the residents. I would highly recommend Kailash Manor.
Thank you for your lovely review. I have passed your kind words on to the team. It really makes a difference to them to get such amazing feedback.
There is a very pleasant and calm atmosphere and I have had an...
There is a very pleasant and calm atmosphere and I have had an extremely happy time here.
Thank you for your lovely comments about our home and team members. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
Very good service.
Very good service.
Thank you very much for taking the time to leave us such a lovely and kind review. Your feedback is important to us, as is the care and well-being of all of our residents.
All the nurses are so well and really go out of their way to make all residents happy and treated well.
All the nurses are so well and really go out of their way to make all residents happy and treated well.
Thank you for your positive feedback towards Kailash Manor Care Home. We are pleased to hear how satisfied you are with the care provided by the Kailash Manor team.
The service of all the staff has been excellent, everyone is attentive. Our grandma is taken care of really well and we are happy she is spending her last few days here. The atmosphere and ambience is really nice and we are happy to see her comfortable here.
The service of all the staff has been excellent, everyone is attentive. Our grandma is taken care of really well and we are happy she is spending her last few days here. The atmosphere and ambience is really nice and we are happy to see her comfortable here.
Thank you so much for your review and we are truly honoured to receive such kind words about our home and the dedicated team who take care of your grandma. Please do not hesitate to reach out to us if there is anything more we can do to make your grandma's time with us even more comfortable. We are grateful for the trust you have placed in us and are privileged to be part of your grandma's journey.
Great place to stay with very attentive staff.
Great place to stay with very attentive staff.
Thank you for your positive feedback towards Kailash Manor Care Home. We are pleased to hear how satisfied you are with the care provided by the Kailash Manor team.
It's only been a few days since our grandson has come to Kailash Manor but the experience so far has been great. From coming to view the home all the way to welcoming her in. The day activities are great and the best part is that dogs are welcome, so she can meet her favourite great-grandson!
It's only been a few days since our grandson has come to Kailash Manor but the experience so far has been great. From coming to view the home all the way to welcoming her in. The day activities are great and the best part is that dogs are welcome, so she can meet her favourite great-grandson!
Thank you for taking the time to share your experience of Kailash Manor. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, all pets are welcome at our home, no matter how big or small!
Our grandma has been here for a few days so far and has settled in really well. The level of care and support from all the staff has been great, not to mention the food and all the activities. Best of all, we were allowed to bring our puppy, her favourite grandson, to visit her and join in with...
Our grandma has been here for a few days so far and has settled in really well. The level of care and support from all the staff has been great, not to mention the food and all the activities. Best of all, we were allowed to bring our puppy, her favourite grandson, to visit her and join in with Saturday morning Bhajans!
The team here at Kailash Manor would, firstly, like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad Grandma can see her favourite grandson more often!
First visit to Kailash Manor - very well-maintained building, great facilities for residents and visitors. Very clean with a large variety of food and drink.
First visit to Kailash Manor - very well-maintained building, great facilities for residents and visitors. Very clean with a large variety of food and drink.
Thank you so much for your kind feedback! I love it when people make our home their own and families enjoy visiting. Thank you for taking the time to share your views and please do come again!
The team have provided exceptional service.
The team have provided exceptional service.
Thank you for the kind feedback and it is always a pleasure when Mum stays here! Look forward to seeing you all again in the future and if there is anything you can think of that would make her stay even more comfortable, please do let me know.
Amazing staff. Fantastic service. Lovely care home. Superb facilities (e.g. temple, Yaga-shala, cafe etc.). Absolutely zero faults.
Amazing staff. Fantastic service. Lovely care home. Superb facilities (e.g. temple, Yaga-shala, cafe etc.). Absolutely zero faults.
Such fantastic feedback! Thank you very much it always means a lot to our entire team to see that the families of our residents can see the outstanding care we always strive to provide.
Well-trained staff, caring and polite. Lots of food choices and residents are treated with dignity. All facilities there, including activities, hair/beauty and exercises. High standard of care. Best wishes for the future. Culture appropriate, temple is beautiful.
Well-trained staff, caring and polite. Lots of food choices and residents are treated with dignity. All facilities there, including activities, hair/beauty and exercises. High standard of care. Best wishes for the future. Culture appropriate, temple is beautiful.
Thank you very much for your review, our team are dedicated to always providing outstanding care to all of our residents. We are delighted to hear your fantastic feedback on our facilities.
The home is very beautiful. Love to spend time with staff. Providing good food (from vegetarian).
The home is very beautiful. Love to spend time with staff. Providing good food (from vegetarian).
Thank you for your review! It's great to have you as part of our Kailash family!
The care home is absolutely lovely. All the staff are so caring and attentive. You are welcome at the home at any time to visit and staff take the time to speak to you when you ask for anything. Residents have some great activities and can participate in games/activities daily. They celebrate all...
The care home is absolutely lovely. All the staff are so caring and attentive. You are welcome at the home at any time to visit and staff take the time to speak to you when you ask for anything. Residents have some great activities and can participate in games/activities daily. They celebrate all the festivals - religious and others with residents, which is great. Everything is clean and well-maintained. Recommend this home to everyone.
Thank you for taking the time to provide such lovely feedback about our team, activities and our facilities. Every aspect is equally as important and we know the importance of communicating and getting to know our residents loved ones.
A beautiful care home with wonderfully kind staff.
A beautiful care home with wonderfully kind staff.
Thank you very much for taking the time to leave us a review!
They have gone out of their way to not only look after the resident but the whole family. Thank you so much for all you do.
They have gone out of their way to not only look after the resident but the whole family. Thank you so much for all you do.
We are grateful for your kind words and we are pleased to know that the service we provide has exceeded your expectations. Thank you for taking the time to leave a 5-star review and Thank you for choosing us!
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Vijaya Dashami Celebration Vijaya Dashami was a special and memorable highlight of the week, bringing together culture, spirituality, and a sense of community. This significant Hindu festival celebrates the victory...
Activity of the Week: Namaste Aromatherapy and Gentle Exercisesrelaxation, comfort, and meaningful connection. Reflection: This person-centred approach supports residents’ emotional wellbeing, dignity, and individual needs, helping them feel calm, valued,...
We had lots of fun playing a number game with our residents! The residents were challenged to aim and throw the bean bags onto different numbers, then work out the...
There are no accreditations posted yet for Kailash Manor Care Home.
Aries Castillo is an experienced Registered General Nurse and care home leader with over 16 years of experience across nursing and residential...
Aries Castillo is an experienced Registered General Nurse and care home leader with over 16 years of experience across nursing and residential services, including large homes of up to 84 beds. He has held several senior roles, including Clinical Lead Nurse, Deputy Manager, Acting Home Manager, and Care Services Manager, giving him a strong foundation in clinical governance, quality care, and team leadership.
As Registered Home Manager of Kailash Manor, Aries is committed to creating a warm, safe, and supportive environment where residents feel valued and truly at home. He leads with kindness, respect, and professionalism, ensuring high standards of care while supporting his team to deliver compassionate, person-centred care.
Aries is passionate about culturally sensitive care and recognises the importance of faith, traditions, language, and food in residents’ wellbeing. He strives to ensure every individual is respected, their identity honoured, and families feel welcomed and involved.
His goal is to make Kailash Manor a place where kindness, dignity, and a true sense of belonging are at the heart of everyday life.
Sagar Joshi is a dedicated Hotel Services Manager with 9 years of experience in the hospitality industry, including a distinguished tenure at Karuna...
Sagar Joshi is a dedicated Hotel Services Manager with 9 years of experience in the hospitality industry, including a distinguished tenure at Karuna Manor Care Home. Known for his exceptional leadership and organisational skills.
Sagar has successfully managed diverse teams and operations, ensuring the delivery of high-quality services. At Kailash Manor, he excels in overseeing catering, housekeeping, and front-of-house services, consistently maintaining high standards of care and comfort for residents. His expertise in customer service, budget management, and staff training ensures seamless operations. Sagar’s commitment to excellence and personalised service makes him a trusted leader in the hospitality and care sectors.
In 2024, I joined TLC at Kailash Manor and then transferred to Karuna until November 2025, where I returned to Kaliash Manor.
I am responsible for...
In 2024, I joined TLC at Kailash Manor and then transferred to Karuna until November 2025, where I returned to Kaliash Manor.
I am responsible for all matters regarding funding, suppliers and credit control as well as managing the payroll side of the business to ensure our team members are paid accurately and on time.
I am passionate about building relationships with the residents here at Kailash Manor and also their relatives.
I joined Kailash Manor in 2025 as a Customer Care Supervisor and have since progressed into the role of Business Development Manager. This journey...
I joined Kailash Manor in 2025 as a Customer Care Supervisor and have since progressed into the role of Business Development Manager. This journey has given me a strong understanding of both the operational and personal aspects of welcoming new residents and supporting their families.
I am a genuine people person who is passionate about building meaningful relationships. Caring, approachable, and empathetic by nature, I understand that choosing a care home for a loved one is one of the most important decisions a family will make. I aim to make that journey as reassuring and straightforward as possible by listening to each family's individual needs, offering honest guidance, and providing support every step of the way.
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