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Care Homes Owned by TLC Care Ltd in London

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by TLC Care Ltd in London

Only the locations & reviews in London for TLC Care Ltd are showing below.

View the details of all 9 locations (with 1332 reviews) owned by TLC Care Ltd

TLC Care Ltd Locations in London (4)

 - Browse 4 Care Homes owned by TLC Care Ltd in London
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Karuna Manor
Christchurch Avenue, Harrow HA3 5BD 
Top 20 carehome award certificate
10 118 reviews
Karuna Manor, Harrow, London
Top 20 carehome award certificate
"I am extremely happy with the level of care Karuna Manor is providing to my mum-in-law. I highly recommend Karuna Manor.…"   Read all 118 reviews
  • from £1,800 / week
  • 60 Rooms
Location Type Care Home

Karuna Manor is a luxurious and award-winning care home in Harrow, rated ‘Outstanding’ by the Care Quality Commission (November 2023). Combining exceptional care with cultural richness and spiritual ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Carlton Court Care Home
112 Bells Hill, Barnet EN5 2SQ 
Top 20 carehome award certificate
10 142 reviews
Carlton Court Care Home, Barnet, London
Top 20 carehome award certificate
"Linda was only resident for a short time, but it was clear that the home provided an exceptional service for residents - based upon very…"   Read all 142 reviews
  • from £1,700 / week
  • 85 Rooms
Location Type Care Home

Carlton Court is a luxury care home in the leafy suburbs of Barnet, next to Barnet Hospital, offering expert residential, nursing and dementia care in a warm and welcoming environment where ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Candlewood House
Bentley Drive, London NW2 2TD 
9.9 113 reviews
Candlewood House, London, London
"Our mother moved to Candlewood House after she suffered a stroke in Summer 2025. We were so impressed by the devoted care provided by all…"   Read all 113 reviews
  • from £1,850 / week
  • 86 Rooms
Location Type Care Home

Candlewood House is a luxury care home in North West London offering high-quality residential, nursing and dementia care. Located near Cricklewood and within easy reach of Golders Green, Hampstead, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Kailash Manor Care Home
Royston Grove, Pinner HA5 4HE 
9.9 83 reviews
Kailash Manor Care Home, Pinner, London
"Our mum moved to Kailash Manor Care Home shortly after Easter following a hospital stay and a difficult experience at another care home…"   Read all 83 reviews
  • from £1,800 / week
  • 78 Rooms
Location Type Care Home

Kailash Manor is a unique and luxurious care home in Pinner offering outstanding residential, nursing, dementia and respite care in a setting inspired by peace, harmony and five-star living. Rated ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

TLC Care Ltd Reviews in London (456)

9.9

TLC Care Ltd has a Group Review Score of 9.9 (9.941) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to TLC Care Ltd must have a Review Score.

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Review of

Carlton Court Care Home

from A F (Son of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife and I cannot fault the warmth and sincere approach shown by all staff after the admission of my dying father to the home. He was attended to most professionally by all. We were however, somewhat disappointed that it was at least 2 days after his death, that verbal confirmation was provided to
us that his body had been transferred to the undertaker. To note that his death did occur over a bank holiday weekend but your internal systems (including attendance of GP) to certify death should accommodate holiday periods.
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Review of

Candlewood House

from Adam G (Son of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother moved to Candlewood House after she suffered a stroke in Summer 2025. We were so impressed by the devoted care provided by all the staff at the Candlewood; carers, nurses, kitchen staff, cleaners, office staff and management. Our mother was left with multiple basic care needs. The staff not
only gently supported her with her basic needs, they treated her with such kindness and respect, helping her to communicate and participate in all activities. Thank you so much for your love and patience.
Reply from Nishma, Business Development Manager at Candlewood HouseThank you for taking the time share your kind words. It is good to know that your mum and family felt supported well cared for. Your postive feedback means alot to the team. Thankyou!
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Review of

Carlton Court Care Home

from B C (Brother of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Linda was only resident for a short time, but it was clear that the home provided an exceptional service for residents - based upon very friendly, helpful, and competent staff. Who always went the extra mile!
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Review of

Candlewood House

from Vanessa M (Niece of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Candlewood House exceeds al of my expectations. My aunt arrived ona bank holiday weekend, but you would never have known that. Staff greeted her warmly with great kindenss and respect. On day one, all staff remembered not only her name but mine. Staff went out of their way to bake a birthday cake for
her 90th and sung to her. I feel incredibly fortunate to leave my auntie in the careful, kind and thoughtful care of Candlewood House staff.
Reply from Nishma, Business Development Manager at Candlewood HouseThank you for taking the time to share your experince. It was a pleasure to celebrate your aunt's 90th birthday at Candlewood.
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Review of

Kailash Manor Care Home

from Rakshita S (Daughter of Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum moved to Kailash Manor Care Home shortly after Easter following a hospital stay and a difficult experience at another care home where the standard of care was poor. Naturally, we were very anxious about how she would settle, especially as she has mixed dementia. However, from the moment she
arrived, the team at Kailash Manor have been incredibly kind, patient, and supportive. Mum has settled far better than we could have hoped and now feels safe, happy, and secure, which means so much to our family. It has been wonderful to see her joining activities, eating well again, and smiling more. The improvement in her wellbeing has been remarkable. We are especially grateful for the respect shown towards her cultural and spiritual needs, including appropriate meals and support with temple visits. We truly appreciate the dignity, compassion, and exceptional care shown by every member of staff.
Reply from Anita Kabambe, Business Development Manager at Kailash Manor Care HomeThank you for your kind words, we are thrilled to see how mum has made such a turnaround with us. With each day we see more and more of her personality shining through as she interacts with the care team and other residents. We aim to be intentional in the care we provide to all our residents but , most especially, to our dementia residents who require a little bit more time, repetition and reassurance to truly feel safe and seen by those who look after them. We are so happy to see the fruits of this work in your mum and how she has integrated into the home community and has not only settled but is actively thriving. Thank you again for trusting us with her care.
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Review of

Candlewood House

from M F (Relative of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff that are in the care home they all try to understand the needs of the patients and their families. They give patients families, their freedom e.g tea & coffee etc. Every member of staff they greet the guests with a smile and open arms the relationship between the staff and the guests are amazing.
my family & I appreciate everything they they do for my family member. The care homeis very clean and tidy etc. Overall, my review of the care home is fantastic and brilliant. Thank you for everything I would like to thank Ric for his amazing support.
Reply from Nishma, Business Development Manager at Candlewood HouseThank you so much for your kind and hearfelt review, your comments are incredibly rewardig to hear. Creating a positive enviroment for everyone is very important to the team. Thank you for your lovely words about Ric, we will make sure your appreciation is passed on to him.
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Review of

Carlton Court Care Home

from Deirdre T (Respite Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After 5 weeks in hospital I was moved into Carlton Court. The staff were so friendly & welcoming. My room was very good, comfortable & staff made sure I had all I needed for my stay. It was a difficult period in my life. I was here for 3 months & in that time the staff made sure that I had everything
I needed. Apart from the pain etc it was like a holiday. In the 3 months I started to feel like my old self & I was very sad to leave & go home to an empty flat. I will never forget my stay & all the help they gave me.
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Review of

Carlton Court Care Home

from Jacqueline S (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came to Carlton Court for end of life care nearly a year ago. he was very very poorly and the staff looked afte him at Carlton Court so well that he surviced and got back to good health. Tina, Josh and all the nurses and carers were an absolute pleasure to be around, and worked very hard. Carlton
Court gets five stars from me for caring, and being a fabulous care/nursing home.
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Review of

Candlewood House

from Caroline A (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't say enough about this lovely care home, the staff are a ray of sunshine, always smiling and caring, willing to talk and explain things. My mum is very happy here and always saying how lovely everyone is, so much so that I'm thinking of putting my name down (a fair few years yet). The food is excellent,
and its nice to see they have menus. Mum says its better than a 5 star hotel, and I have to agree. Well done Candlewood House.
Reply from Nishma, Business Development Manager at Candlewood HouseThank you for your wonderful reviewand kind words about Candlewood House. We are pleased to hear how happy your mum is with us and that she feels well cared for by the team. Your feedback about our team, food and overall atmosphere is important to us. Thank you again for taking the time to share your experince.
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Review of

Candlewood House

from Margaret J (Niece of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy to provide a positive review for this care home. My relation has been here as a resident since July 2025. During this time she has been well cared for, made to feel welcome, safe and secure. She is encouraged to participate in daily activities and hence has developed a close knit circle of
friends. Us as a family are happy wtih the level of care she receives staff are helpful and friendly.
Reply from Nishma, Business Development Manager at Candlewood HouseThank you so much for your kind review and postive feed back. We pleased to hear your relative has felt welcome, safe and secure since becoming a resident at Candlewood. It is wonderful to know she has enjoyed taking part in activities and has build friendships within the home.
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Review of

Kailash Manor Care Home

from Nita P (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aniter helped my sister with the hardest challenge of getting her into this home. My mother was cared for compassionately with dignity and her faith was very well respected when carers greeted her and cared for her. The management team are focused and present to ensure their mission is carried out in
a positive, caring environment for staff, residents, and their families. Bhavna was exceptional in helping our family through the difficult last days and always upbeat and approachable. Nurses Shobi, Margaret and Mithuna delivered amazing care and empathy. Ritu treated my mom like her mother which was very comforting.
Reply from Anita Kabambe, Business Development Manager at Kailash Manor Care HomeThank you for you kind words. It was a pleasure having your mother with us here at Kailash Manor and it was our honour to be there with you during her last days. Our residents are family to us and I'm delighted to hear that you experienced that in action. Thank you for acknowledging our care team who worked with mum, our mission is to provide exceptional care and go that extra mile to let our residents know that they matter to us. Please know that you are always welcome at Kailash Manor and we extend our deepest gratitude to you all for entrusting us with your mother's care.
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Review of

Candlewood House

from Wendy S (Daughter of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, Margaret, has been at Candlewood for 3 years and 4 months. She celebrated her 100th birthday in February 2026. She is very happy. So are we!
Extremely caring staff who go the extra mile to ensure mum has brilliant, respectful care. The home is beautiful without feeling like a hotel or too
sterile.
I would like to highly commend Mariella and the Wellness team. Mum was very 'closed off' due to deafness and was failing cognitively. We found a new device- headphones which amplify- which are so good. Mariella takes the time and effort to get mum involved in activities with the other residents- she gently won't take no for an answer- and the improvement is immense. No laziness here, just gently persuasion and care.
THANK YOU TO ALL.
PS please can I nominate Mariella as 'staff member of the month' ?
Reply from Nishma, Business Development Manager at Candlewood HouseThank you so much for your incredibly kind words and taking the time to share your experience with us. We are delighted to hear that mum is so happy at Candlewood, and it was a privilege to celebrate her remarkable 100th birthday earlier this year.
Your comments about the Wellbeing team are especially appreciated. Mariella's dedication, patience, and gentle encouragement truly reflect the values we strive for every day, and it is wonderful to hear how much of a positive difference this has made for mums confidence, engagement, and wellbeing. We will be sure to share your lovely feedback with her and the wider team.
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Review of

Carlton Court Care Home

from Paul F (Nephew of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, clean room, good food. Good all round. Aunt enjoyed her stay with Carlton Court.
Reply from Dinesh Francis, Home Manager at Carlton Court Care HomeThank you, Paul, for taking the time to share your kind feedback.
We're delighted to hear that your aunt enjoyed her stay at Carlton Court and that you found our team friendly, the environment clean, and the food enjoyable. It means a great deal to us to know we're providing a positive all-round experience for both residents and their families.
Your comments will be shared with our team, who work hard every day to create a welcoming and comfortable home.
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Review of

Candlewood House

from Howard B (Respite Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care I am receiving following my operation. Which has helped my recovery.
Reply from Nishma, Business Development Manager at Candlewood HouseThank you for taking the time to share your feedback. We're very pleased that the care you have received following your operation has supported your recovery. It is especially encouraging to know your overall experience has been 5 star. Our team works hard to ensure every resident is treated with dignity, feels safe and are well cared for throughout their stay. We wish you continued progress in your recovery.
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Review of

Karuna Manor

from B G (Son of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at Karuna Manor in January almost on her deathbed, my mum's health is now improving by the day and she is regaining her strength. Thank you to all the dedicated staff (priests, carers, management, nurses, kitchen, laundry, housekeeping) for being friendly, caring and supportive. Thank
you Karuna Manor for the exceptional care with compassion, dignity and professionalism.
Reply from Ravi Joshi, Business Development Manager at Karuna ManorThank you for your kind and thoughtful words. We were deeply touched to read your review and to know that your mum experienced improvement and comfort during her time with us.
We are truly sorry to hear of her passing, and we extend our heartfelt condolences again to you and your family. It was a privilege to care for her, and we hope that the compassion, dignity, and support provided by our team brought some comfort to both her and your loved ones during that time.
Your recognition of our team members across all departments means a great deal, and your words will be shared with the entire team. Thank you again for your trust and for allowing us to be part of your mum's journey.
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Review of

Karuna Manor

from S G (Daughter-in-law of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the level of care Karuna Manor is providing to my mum-in-law. I highly recommend Karuna Manor.
Reply from Ravi Joshi, Business Development Manager at Karuna ManorThank you so much for your kind words! We are delighted to hear you were happy with our service. Your appreciation means a lot to our team.
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Review of

Kailash Manor Care Home

from Neeta G (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident here, joined on Mon 03/11/25 just before her 90th birthday, after a stroke, bleeding on the brain and was non-verbal. However it is Fri 27/02/26 I write this Mum does talk a little, interacts, hears and listens more since coming here. There are over 11 staff who have helped and
continue to help care for my mum. The staff, management here are amazing, caring, treat both residents and family with utmost respect. You all deserve more than 5, amazing place and staff.
Reply from Anita Kabambe, Business Development Manager at Kailash Manor Care HomeThank you for your kind words. It has been a pleasure looking after your mother here at Kailash Manor and we have been so happy to see the way she improved whilst with us. We are glad to have you both here as part of our TLC family!
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Review of

Kailash Manor Care Home

from D M (Respite Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I walked into the care home, I couldn't have been made to feel more welcome. Every member of staff had a warm smile and could not have done any more for me.
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Review of

Karuna Manor

from A P (Son of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my father was transferred to Karuna Manor we were very happy with the welcome he received. Since he has been here the staff have been amazing, very caring and supportive to his needs. The management and nurses keep me regularly updated to his condition and any changes in them. We had
chosen Karuna Manor through recommendations and also through word of mouth reviews and I am happy to say that we are not disappointed at all. Well done to all the team at Karuna Manor.
Reply from Ravi Joshi, Business Development Manager at Karuna ManorWe are delighted to hear that your father's transition to Karuna Manor has been positive and that you feel supported by our team. Your appreciation for our staff, care, and communication means a great deal to us.
Thank you for trusting us with your father's care.
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Review of

Candlewood House

from M F (Wife of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most wonderful nursing home, very caring staff, always going above their duties to help everybody, residents and visitors alike. Nothing was too much for them. The staff were always very happy and very polite. Very clean, excellent rooms. I cannot thank them enough for all the care my husband was given
during the time he spent there. Wonderful staff even down to the cleaners and laundry staff.
Reply from Nishma, Business Development Manager at Candlewood HouseThank you for your kind words and heartfelt review. It means alot to the team to know that the care your husband received made a postive difference. We are honoured to have been able to care for your husband. Thank you again for taking the time to share your experience.
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Awards / Recognitions (15)

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