TLC Care Ltd in Cambridgeshire | 2 Care Homes

Review of
Cambridge Manor Care Home
from J M (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

Both of my parents came to Cambridge Manor for respite following my mum's discharge from hospital. They stayed for 4 weeks. They were very anxious about coming into a care home, but all the staff were kind, friendly and helpful and made them feel so welcome. My mum and dad were able to eat and spend

time together again and enjoyed some of the varied activities. The rooms were clean and the food was good. Communication from staff was excellent. I would certainly recommend this home.

Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Thank you so much for sharing your experience regarding your parents' stay at Cambridge Manor. I'm delighted to hear that the staff made them feel welcome and comfortable during their time there,…read more

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Review of
Cherry Hinton Care Home
from Clare G (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

I have been very happy with the care my Mum has received at Cherry Hinton Care Home. The staff are so friendly and always say hi if we pass in the hallway. My Mum seams generally very happy with the support she receives.
It makes me feel reassured that there are also 2 nurses on each floor.
If I discuss

any special requests or issues they are always dealt with promptly.
The activities are varied, unfortunately my Mum does not always get involved! However that is her choice.
My only slight issue is she seams to be missing quite a lot of clothes as i bring new items and some i have never seen again!
Overall very very good.
Thank you

Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your mum is happy and well cared for at Cherry Hinton Care Home, and that our…read more

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Review of
Cambridge Manor Care Home
from A T (Resident) assisted by family/friend published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Staff are great, helpful. I have previously stayed in Cambridge Manor Care Home to convalesce. I have decided to return as a permanent resident. Cambridge Manor have helped me back to independence twice before. I am hopeful that this will be the case in the future.

Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that you've chosen to return to Cambridge Manor as a permanent resident. It's wonderful to know…read more

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Review of
Cherry Hinton Care Home
from Nick D (Son of Resident) published on 28 October 2025 Submitted via Website • Report

Overall Experience

My father has been a resident at Cherry Hinton for the past ten months, he was well looked after by the kind attentive team at Cherry Hinton. He was quite sad to leave but as he is moving closer to family to facilitate more frequent visits, in his best interests. The team took the time to get to know

him, what he likes and what he does not. I can't praise the whole team there enough and was particularly pleased with the support received during quite a stressful time for Dad, towards the end of his stay. The location and facilities are nice with access to a nice garden and nice walks close by. Thank you to everyone at Cherry Hinton :)

Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home

Thank you so much for your lovely message and for taking the time to share your kind words about your father's time with us at Cherry Hinton Care Home.
We're so pleased to hear that he felt well…read more

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Review of
Cambridge Manor Care Home
from S B (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

We moved our mother to the Cambridge Manor after a bad experience in another care home. The Manor was a vast improvement and we and more importantly, she has been very happy with the change. The staff are all extremely friendly and competent and look after her with great care, compassion and sensitivity.

The rooms are lovely and the food is great. We would recommend to anyone looking round.

Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you so much for your kind words and for sharing your experience. We're delighted to hear that your mother has settled in happily at Cambridge Manor and that you've noticed such a positive…read more

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Review of
Cambridge Manor Care Home
from G P (Wife of Resident) published on 20 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband entered the nursing home after a fall in which he broke his hip. He also has advanced Parkinsons Disease which causes difficulty with movement. In both cases he is catered for very well by all the staff. The home is very well run and in particular he really enjoys the gym. The patients dignity

is very much respected by all, the activities are varied from day to day and the food is excellent. I would be very happy to recommend the home to everyone.

Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you so much for sharing your experience. We're really pleased to hear that your husband is receiving the support he needs and that he's enjoying the facilities - especially the gym. It's…read more

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Review of
Cambridge Manor Care Home
from E P (Sister of Resident) published on 20 October 2025 Submitted via Postal Card • Report

Overall Experience

At the first sight, I was so pleased/impressed wtih the home, its cleanliness, the staff, the food/meals for the residents. Excellent! Keep it up! well done, love to see the attention my sister receives. I feel pleased. Thank God!

Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you so much for your kind words. It means a great deal to our whole team to know that you feel confident and happy with the care your sister is receiving. Your encouragement truly motivates us…read more

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Review of
Cherry Hinton Care Home
from Sophie Y (Friend of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

I recently visited my friend at the care home, and it was a truly wonderful experience. I could tell how happy my friend was, thanks to the delicious food, the kind staff, and the varied activities. Thank you to the operations team for their dedication in running such a lovely place.

Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home

Thank you so much for your lovely review. We're delighted to hear that your friend is happy and that you enjoyed your visit. Our team takes great pride in providing a welcoming environment, delicious…read more

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Review of
Cherry Hinton Care Home
from B J (Son of Resident) published on 15 October 2025 Submitted via Website • Report

Overall Experience

From the initial search for a suitable Care Home for Mum through to now, after two years of residency, I have nothing but praise for the support and responsiveness to Mum and family from the Manager and ALL staff.
At all times Mum has received loving support and care through encouragement, patience

and diligence and all in a highly professional manner. Any medical or day-to-day concerns have been worked through and resolved effectively with respect for all concerned, always considering the needs of Mum first and foremost.
The Care Home facilities and ways of working are first rate, with attention to details in all areas ensuring a very high standard of care and support for Mum, in a warm, friendly and family-orientated environment. A variety of tailored physical and social activities ensure that Mum is kept active, physically and mentally, in line with her individual needs.
Overall, I highly recommend Cherry Hinton Care Home and reiterate my praise and gratitude to ALL involved.

Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home

Thank you so much for your kind and thoughtful words. It truly means a great deal to the whole team to know that you and your mum feel supported and cared for.We always strive to provide the highest…read more

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Review of
Cambridge Manor Care Home
from Mathew L (Friend of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

All staff I have met over the last couple of weeks have excellent, friendly and very helpful.

Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you so much for your kind words.We'll make sure your lovely message is passed on to the whole team - feedback like this means the world to them.

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Review of
Cambridge Manor Care Home
from Michele H (Sister of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

My sister was not all well and the staff treated her with respect and dignity. The room she had was always clean and the nurses came at every call. I could not ask for a better place for my sister to end her short life.

Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you so much for sharing those kind words. It's truly touching to hear that your sister was treated with the care, dignity, and compassion she deserved. We know how important those moments are,…read more

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Review of
Cambridge Manor Care Home
from P I (Wife of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband was in Cambridge Manor for over 2 years during which he was given excellent care. I was always made to feel welcome when I visited.

Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Thank you for sharing your kind words about your husband's time at Cambridge Manor. We are delighted to hear that he received excellent care during his stay, and we truly appreciate your feedback…read more

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Review of
Cherry Hinton Care Home
from A W (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report

Overall Experience

The staff have been a great help at assisting our family transition into a 'new normal'. Not just helping my father settle in, but also helping the rest of the family adjust too. Their concern & help spanned the whole family & making sure we were all happy & doing the best for all of us.

Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home

Thank you for taking the time to share your feedback. We understand that moving into a care home is a significant transition, not only for the individual but also for their loved ones. It is…read more

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Review of
Cherry Hinton Care Home
from Joy D (Daughter-in-law of Resident) published on 11 August 2025 Submitted via Postal Card • Report

Overall Experience

I am very satisfied with the care my relation gets, the staff are friendly and the varied activities excellent. I am happy to recommend the home. The residents are treated with respect, the dining tables always nicely dressed and reception is always welcoming.

Reply from Chunmei Jian, Home Manager at Cherry Hinton Care Home

Thank you for your wonderful feedback. Were delighted to hear your relative is happy and well cared for. Our team takes great pride in creating a friendly, respectful environment with enjoyable…read more

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Review of
Cambridge Manor Care Home
from P W (Husband of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

Cambridge Manor was suggested to me by two friends and has lived up to their warm recommendations in its care of my wife, a dementia sufferer. It strives to offer a hotel-like experience and this is obvious right from the lobby, where there is an attractive cafe with free soft drinks, snacks and fruit.

What has struck me most is the quality of the staff, who from senior managers to nurses are unfailingly kind, courteous and patient, and always have time for residents, even those who can at times pester them. The place is spotlessly clean, the food appealing and there is a wide range of activities. One particular feature is a very pretty garden at the back - surprising in a place that is close to the city centre - where residents can sit and take coffee or tea.

Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you for your wonderful feedback about our home; we're thrilled to hear your wife is enjoying her stay, and we'll share your kind words with our staff.

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Review of
Cambridge Manor Care Home
from Chris S (Son of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

Very welcoming staff when we arrived, seemed to be lots of staff around, all smiling faces in what is an end of life place.

Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you for your kind words about our staff! We're truly honored to hear that their warmth and smiles made such a positive impression during your visits. Our team is dedicated to creating a…read more

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Review of
Cambridge Manor Care Home
from Debbie B (Daughter of Resident) published on 27 June 2025 Submitted via Postal Card • Report

Overall Experience

My father only spent one week in Cambridge Manor, but he was treated like an old friend by all the staff. He had been considering a move to Cambridge Manor but was unfortunately admitted to hospital. When it became clear that he wouldn't be returning home, the management and staff were amazing working

with us to try to get him discharged to their care. All the family who visited were struck by the genuinely happy and friendly atmosphere.

Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words about your father's experience at Cambridge Manor. We truly appreciate you taking the time to share your thoughts.

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Review of
Cambridge Manor Care Home
from Helen T (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report

Overall Experience

We chose this Care Home for my mother after recommendation from a work colleague and couldn't have been more pleased. It is clean, very friendly, has lots of activities and events going on, and treats everyone with care and respect, including the families and friends of the residents. My mum wasn't

there very long before she died due to illness, however the compassion and care all the staff showed us as a family, from the managers and nurses to the kitchen staff and cleaners, was exceptional. I wouldn't hesitate to recommend this Care Home.

Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Thank you for your kind words and thoughtful feedback. We are truly grateful to hear that you felt that your mum was well cared for compassionately. It means a great deal to us to know that our…read more

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Review of
Cambridge Manor Care Home
from B W (Resident) assisted by family/friend published on 3 June 2025 Submitted via Postal Card • Report

Overall Experience

I have been happy here. This is my second time I am here, and each time I get my life sorted out again, which they are very good at. They are very helpful and very pleasant to be in here. I would like to do anything myself rather than have someone do it for me, it is not because this is a bad place,

on the contrary, everything here took care of me with lots of care, and I am grateful for it. This place helped me find myself and my life again.

Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Thank you so much for your lovely feedback. It was a pleasure supporting you. At Cambridge Manor, we understand the importance of maintaining our residents' independence so they feel confident and can…read more

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Review of
Cherry Hinton Care Home
from Neil O (Son of Resident) published on 3 June 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been here since August 2024, having been in another care home, which was horrible and she wasn't happy.
We managed to get my mum into this home, first impressions were absolutely outstanding; we were so relieved to get mum somewhere where she was happy and so very well looked after.

The staff continue to be outstanding. Thank you for all you do for my mum.

Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home

Thank you so much for your kind and heartfelt words. We're truly touched to hear how much it means to you and your family to see your mum happy and well cared for. It's our absolute privilege to…read more

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Care Homes Owned by TLC Care Ltd in Cambridgeshire

TLC Care Ltd Locations in Cambridgeshire (2)

TLC Care Ltd Reviews in Cambridgeshire (370)

Cambridge Manor Care Home

Cherry Hinton Care Home

Cambridge Manor Care Home

Cherry Hinton Care Home

Cambridge Manor Care Home

Cambridge Manor Care Home

Cambridge Manor Care Home

Cherry Hinton Care Home

Cherry Hinton Care Home

Cambridge Manor Care Home

Cambridge Manor Care Home

Cambridge Manor Care Home

Cherry Hinton Care Home

Cherry Hinton Care Home

Cambridge Manor Care Home

Cambridge Manor Care Home

Cambridge Manor Care Home

Cambridge Manor Care Home

Cambridge Manor Care Home

Cherry Hinton Care Home

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