Care Homes Owned by TLC Care Ltd in Cambridgeshire

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by TLC Care Ltd in Cambridgeshire

Only the locations & reviews in Cambridgeshire for TLC Care Ltd are showing below.

View the details of all 9 locations (with 1173 reviews) owned by TLC Care Ltd

TLC Care Ltd Locations in Cambridgeshire (2)

2 Care Homes owned by TLC Care Ltd in Cambridgeshire
Cherry Hinton Care Home

369 Cherry Hinton Road, Cambridge CB1 8DB 

9.9 160 reviews
"The staff have been a great help at assisting our family transition into a 'new normal'. Not just helping my father settle in, but also…"   Read all 160 reviews
Location Type Care Home

Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored… Read more about Cherry Hinton Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 60 Rooms from £1,650 / week
Cambridge Manor Care Home

33 Milton Road, Cambridge CB4 1UZ 

9.9 198 reviews
"Cambridge Manor was suggested to me by two friends and has lived up to their warm recommendations in its care of my wife, a dementia…"   Read all 198 reviews
Location Type Care Home

Cambridge Manor provides high-quality residential, nursing and dementia care in a modern, purpose-built home near the centre of Cambridge. The experienced and compassionate team makes a meaningful difference to the lives of residents and their families. Part… Read more about Cambridge Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 89 Rooms from £1,700 / week

TLC Care Ltd Reviews in Cambridgeshire (358)

9.9

TLC Care Ltd has a Group Review Score of 9.9 (9.926) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to TLC Care Ltd must have a Review Score.

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Review of

Cherry Hinton Care Home

from A W (Daughter of Resident) published on 11 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been a great help at assisting our family transition into a 'new normal'. Not just helping my father settle in, but also helping the rest of the family adjust too. Their concern & help spanned the whole family & making sure we were all happy & doing the best for all of us.
Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home

Thank you for taking the time to share your feedback. We understand that moving into a care home is a significant transition, not only for the individual but also for their loved ones. It is heartening to know that our team has been able to support both your father and your family during this time of adjustment.Your kind words about the care, concern, and attention shown by our team mean a great deal to us, and I will ensure your comments are shared with the team. We remain committed to providing the highest standard of care and support for all our residents and their families.Many thanks,

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Review of

Cherry Hinton Care Home

from Joy D (Daughter-in-law of Resident) published on 11 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care my relation gets, the staff are friendly and the varied activities excellent. I am happy to recommend the home. The residents are treated with respect, the dining tables always nicely dressed and reception is always welcoming.
Reply from Chunmei Jian, Home Manager at Cherry Hinton Care Home

Thank you for your wonderful feedback. Were delighted to hear your relative is happy and well cared for. Our team takes great pride in creating a friendly, respectful environment with enjoyable activities and a welcoming atmosphere. Your recommendation means a lot to us and inspires us to keep delivering excellent care.

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Review of

Cambridge Manor Care Home

from P W (Husband of Resident) published on 21 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Cambridge Manor was suggested to me by two friends and has lived up to their warm recommendations in its care of my wife, a dementia sufferer. It strives to offer a hotel-like experience and this is obvious right from the lobby, where there is an attractive cafe with free soft drinks, snacks and fruit.
What has struck me most is the quality of the staff, who from senior managers to nurses are unfailingly kind, courteous and patient, and always have time for residents, even those who can at times pester them. The place is spotlessly clean, the food appealing and there is a wide range of activities. One particular feature is a very pretty garden at the back - surprising in a place that is close to the city centre - where residents can sit and take coffee or tea.
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you for your wonderful feedback about our home; we're thrilled to hear your wife is enjoying her stay, and we'll share your kind words with our staff.

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Review of

Cambridge Manor Care Home

from Chris S (Son of Resident) published on 17 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff when we arrived, seemed to be lots of staff around, all smiling faces in what is an end of life place.
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home

Thank you for your kind words about our staff! We're truly honored to hear that their warmth and smiles made such a positive impression during your visits. Our team is dedicated to creating a supportive and comforting environment, and your feedback means the world to us and them.

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Review of

Cambridge Manor Care Home

from Debbie B (Daughter of Resident) published on 27 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father only spent one week in Cambridge Manor, but he was treated like an old friend by all the staff. He had been considering a move to Cambridge Manor but was unfortunately admitted to hospital. When it became clear that he wouldn't be returning home, the management and staff were amazing working
with us to try to get him discharged to their care. All the family who visited were struck by the genuinely happy and friendly atmosphere.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words about your father's experience at Cambridge Manor. We truly appreciate you taking the time to share your thoughts.

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Review of

Cambridge Manor Care Home

from Helen T (Daughter of Resident) published on 18 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose this Care Home for my mother after recommendation from a work colleague and couldn't have been more pleased. It is clean, very friendly, has lots of activities and events going on, and treats everyone with care and respect, including the families and friends of the residents. My mum wasn't
there very long before she died due to illness, however the compassion and care all the staff showed us as a family, from the managers and nurses to the kitchen staff and cleaners, was exceptional. I wouldn't hesitate to recommend this Care Home.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Thank you for your kind words and thoughtful feedback. We are truly grateful to hear that you felt that your mum was well cared for compassionately. It means a great deal to us to know that our efforts from all the departments made a positive difference during your mum's time with us.

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Review of

Cambridge Manor Care Home

from B W (Resident) assisted by family/friend published on 3 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been happy here. This is my second time I am here, and each time I get my life sorted out again, which they are very good at. They are very helpful and very pleasant to be in here. I would like to do anything myself rather than have someone do it for me, it is not because this is a bad place,
on the contrary, everything here took care of me with lots of care, and I am grateful for it. This place helped me find myself and my life again.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Thank you so much for your lovely feedback. It was a pleasure supporting you. At Cambridge Manor, we understand the importance of maintaining our residents' independence so they feel confident and can remain in control. We ensure that all our residents get the best possible person-centred care based on their needs and preferences. Thank you once again.

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Review of

Cherry Hinton Care Home

from Neil O (Son of Resident) published on 3 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here since August 2024, having been in another care home, which was horrible and she wasn't happy.
We managed to get my mum into this home, first impressions were absolutely outstanding; we were so relieved to get mum somewhere where she was happy and so very well looked after.
The staff continue to be outstanding. Thank you for all you do for my mum.
Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home

Thank you so much for your kind and heartfelt words. We're truly touched to hear how much it means to you and your family to see your mum happy and well cared for. It's our absolute privilege to support her, and we're so glad that your first impressions have continued to be reflected in the care she receives every day. Your feedback means the world to our team - they work incredibly hard to ensure every resident feels safe, valued, and at home. Thank you again for your trust and support. Warmest wishes, Team Cherry

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Review of

Cherry Hinton Care Home

from T F (Husband of Resident) published on 29 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In general, the home is very focused on keeping residents as active as possible, an indication of which is the Tai Chi activity this afternoon (which appeared to motivate the majority of the residents), among many other varied activities, which go on on a regular basis.
Reply from Chunmei Jian, Home Manager at Cherry Hinton Care Home

Thank you so much for your thoughtful feedback. We're delighted to hear that you noticed our commitment to keeping residents active and engaged. Activities like Tai Chi are not only enjoyable but also support our residents' physical and mental well-being. It's wonderful to see so many participate and benefit from these sessions. We truly appreciate your kind words and will continue to provide a vibrant and stimulating environment for everyone in our care.

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Review of

Cambridge Manor Care Home

from E P (Resident) published on 22 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff excellent, helpful, very happy with all the service. Staff very knowledgeable.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Thank you so much for your wonderful feedback. It is a pleasure to have you at Cambridge Manor. Enjoy your stay with us.

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Review of

Cambridge Manor Care Home

from Ellen M (Friend of Resident) published on 19 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to this care home with my friend to see her grandmother, who is a resident. I had an overall great experience due to the kind staff and great facilities. When speaking to my friends grandmother i got an understanding of how happy and cared for she felt at this care home and how her needs were
cared for.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home

Hello Ellen, Thank you so much for your wonderful feedback, it means a lot to the team.

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Review of

Cherry Hinton Care Home

from P K (Son of Resident) published on 6 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was very pleased to stay here and was very happy to spend his last months here.
Reply from Chunmei Jian, Home Manager at Cherry Hinton Care Home

Thank you so much for your kind words. Were truly honoured to have cared for your father during his final months and are glad to hear he felt happy and at ease here. It means a great deal to the whole team.Wishing you and your family all the very best.

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Review of

Cambridge Manor Care Home

from Jim N (Son of Resident) published on 27 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When Mum went into the care home, doctors gave her 3 months to live, 17 months later she is still with us.
Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for sharing your experience. We are truly honoured to have been part of your mum's journey and to know that she has received the care and support she deserves. Stories like yours inspire our team every day. Wishing you and your mum continued strength and precious moments together

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Review of

Cambridge Manor Care Home

from Glenda F (Sister of Resident) published on 26 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in the care home for nearly two years. In that time, she has been looked after giving her a clean and caring place to live. She get a lot of support from all the staff that are caring for her.
Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your sister has felt safe, supported, and well cared for over the past two years. Our dedicated team members truly strive to provide a compassionate and comfortable environment for all our residents, and it means a lot to know that their efforts are making a positive impact.

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Review of

Cambridge Manor Care Home

from J F (Father of Resident) published on 20 March 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our son has settled in very well and is happy in his new environment, mainly due to friendly and helpful staff. Activities are not always of interest. Perhaps computer based sessions could be considered. Activities sometimes need to be stimulating for residents who are mentally aware.
Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your kind feedback. We are delighted to hear that your son has settled in well and is happy in his new environment it is lovely to know that our friendly and supportive staff have made such a positive difference.We also appreciate your comments regarding the activities. While we strive to offer a varied programme to cater to a wide range of interests and needs, we recognise that not every activity will appeal to all residents. Your suggestion to incorporate more computer-based and cognitively stimulating sessions is greatly appreciated, particularly for those who are mentally active and seeking more engaging options. This is certainly something we will take into consideration as we continue to review and enhance our activity schedule.Thank you once again for sharing your thoughts your feedback is truly valuable in helping us to provide the best possible experience for our residents.

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Review of

Cambridge Manor Care Home

from R B (Friend of Resident) published on 19 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home feels like a cut above the rest. The home is clean, smells nice, has tea and coffee available to visitors and most of all has warm, friendly, upbeat staff who seem to genuinely care about the residents.
Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your lovely feedback. We're delighted to hear that you've had such a positive experience with our care home. Creating a welcoming, comfortable, and caring environment for our residents and their families is something we take great pride in. Your kind words about our team mean a lotthey truly do care deeply about every individual here. We appreciate you taking the time to share your thoughts, and we look forward to continuing to provide the highest standard of care and support.

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Review of

Cambridge Manor Care Home

from Wei S (Friend of Resident) published on 7 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended the Lunar New Year celebration at the care home while visiting my friend. The care home was brimming with festive atmosphere, featuring performances by local artists, a face-painting stall, and a Chinese dumpling-making demonstration with tasting. The entire home resonated with music, laughter,
and joy. It was heartwarming to see everyone - residents, visitors, and staff alike - thoroughly enjoying themselves. The Mayor of Cambridge graced the event with his presence and delivered a wonderful speech. A particularly touching moment occurred when he placed his chain of office on a resident, which was met with enthusiastic applause. I was deeply impressed by the attentive and professional staff. What a vibrant care home this is! I would wholeheartedly recommend this care home to anyone.
Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your lovely review! Were delighted you enjoyed the Lunar New Year celebration and felt the warmth and joy of our community. Its heartwarming to hear that the performances, activities, and our dedicated staff made your visit special. Your kind words and recommendation mean so much to us. We hope to welcome you again soon

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Review of

Cambridge Manor Care Home

from Mary P (Respite Resident) published on 17 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been excellent. The carers are wonderful. Care very much about the welfare of the clients. I feel very fortunate to have been here!
Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your wonderful feedback! We are delighted to hear that your experience has been excellent and that our carers have made a positive impact. Our team is dedicated to providing the best care, and your kind words mean so much to us. We feel fortunate to have you here!Best wishes,

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Review of

Cherry Hinton Care Home

from Margaret O (Resident) published on 31 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my new home now, I was welcomed in by a very excellent manager and reception staff. The nurses here are so caring and very helpful and are very kind. The food is very thoughtfully prepared by a good cook. I cannot speak high enough and am very happy here.
Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care Home

It is great to have you here at Cherry Margaret. We are happy to hear your wonderful feedback, Thank you so much. Continue to enjoy your stay with us.

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Review of

Cambridge Manor Care Home

from Sarah B (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved in a month ago and we have been very impressed with Cambridge Manor. He is receiving excellent care and we are all enjoying the activities that are available for residents and families. I would highly recommend it if you are looking for a care home for a loved one.
Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for sharing your positive experience! We're thrilled to hear that your dad has settled in well and that you and your family are enjoying the activities we offer. Providing excellent care and fostering a welcoming environment for residents and their loved ones is our top priority, so your feedback means the world to us. We're grateful for your recommendation and are here to support you and your dad in any way we can. Please don't hesitate to reach out if you ever need anything.

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Awards / Recognitions (14)

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