Care Homes Owned by TLC Care Ltd in Cambridgeshire
9.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cambridgeshire for TLC Care Ltd are showing below.
View the details of all 9 locations (with 1207 reviews) owned by TLC Care Ltd
TLC Care Ltd Locations in Cambridgeshire (2)
Cherry Hinton Care Home
9.9
163 reviews
369 Cherry Hinton Road, Cambridge CB1 8DB
"My father has been a resident at Cherry Hinton for the past ten months, he was well looked after by the kind attentive team at Cherry…" Read all 163 reviews
Location Type Care Home
Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored… Read more about Cherry Hinton Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- 60 Rooms
- from £1,650 / week
Cambridge Manor Care Home
9.9
205 reviews
33 Milton Road, Cambridge CB4 1UZ
"Staff are great, helpful. I have previously stayed in Cambridge Manor Care Home to convalesce. I have decided to return as a permanent…" Read all 205 reviews
Location Type Care Home
Cambridge Manor provides high-quality residential, nursing and dementia care in a modern, purpose-built home near the centre of Cambridge. The experienced and compassionate team makes a meaningful difference to the lives of residents and their families. Part… Read more about Cambridge Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Visual / Hearing Impairment
- 89 Rooms
- from £1,700 / week
TLC Care Ltd Reviews in Cambridgeshire (368)
9.9
TLC Care Ltd has a Group Review Score of 9.9 (9.928) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to TLC Care Ltd must have a Review Score.
Review of
Cambridge Manor Care Home
from A T (Resident) assisted by family/friend published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are great, helpful. I have previously stayed in Cambridge Manor Care Home to convalesce. I have decided to return as a permanent resident. Cambridge Manor have helped me back to independence twice before. I am hopeful that this will be the case in the future.
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home
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Review of
Cherry Hinton Care Home
from Nick D (Son of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been a resident at Cherry Hinton for the past ten months, he was well looked after by the kind attentive team at Cherry Hinton. He was quite sad to leave but as he is moving closer to family to facilitate more frequent visits, in his best interests. The team took the time to get to know
him, what he likes and what he does not. I can't praise the whole team there enough and was particularly pleased with the support received during quite a stressful time for Dad, towards the end of his stay. The location and facilities are nice with access to a nice garden and nice walks close by. Thank you to everyone at Cherry Hinton :)
Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home
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Review of
Cambridge Manor Care Home
from S B (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We moved our mother to the Cambridge Manor after a bad experience in another care home. The Manor was a vast improvement and we and more importantly, she has been very happy with the change. The staff are all extremely friendly and competent and look after her with great care, compassion and sensitivity.
The rooms are lovely and the food is great. We would recommend to anyone looking round.
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home
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Review of
Cambridge Manor Care Home
from G P (Wife of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband entered the nursing home after a fall in which he broke his hip. He also has advanced Parkinsons Disease which causes difficulty with movement. In both cases he is catered for very well by all the staff. The home is very well run and in particular he really enjoys the gym. The patients dignity
is very much respected by all, the activities are varied from day to day and the food is excellent. I would be very happy to recommend the home to everyone.
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home
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Review of
Cambridge Manor Care Home
from E P (Sister of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
At the first sight, I was so pleased/impressed wtih the home, its cleanliness, the staff, the food/meals for the residents. Excellent! Keep it up! well done, love to see the attention my sister receives. I feel pleased. Thank God!
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home
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Review of
Cherry Hinton Care Home
from Sophie Y (Friend of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I recently visited my friend at the care home, and it was a truly wonderful experience. I could tell how happy my friend was, thanks to the delicious food, the kind staff, and the varied activities. Thank you to the operations team for their dedication in running such a lovely place.
Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home
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Review of
Cherry Hinton Care Home
from B J (Son of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the initial search for a suitable Care Home for Mum through to now, after two years of residency, I have nothing but praise for the support and responsiveness to Mum and family from the Manager and ALL staff.
At all times Mum has received loving support and care through encouragement, patience
At all times Mum has received loving support and care through encouragement, patience
and diligence and all in a highly professional manner. Any medical or day-to-day concerns have been worked through and resolved effectively with respect for all concerned, always considering the needs of Mum first and foremost.
The Care Home facilities and ways of working are first rate, with attention to details in all areas ensuring a very high standard of care and support for Mum, in a warm, friendly and family-orientated environment. A variety of tailored physical and social activities ensure that Mum is kept active, physically and mentally, in line with her individual needs.
Overall, I highly recommend Cherry Hinton Care Home and reiterate my praise and gratitude to ALL involved.
The Care Home facilities and ways of working are first rate, with attention to details in all areas ensuring a very high standard of care and support for Mum, in a warm, friendly and family-orientated environment. A variety of tailored physical and social activities ensure that Mum is kept active, physically and mentally, in line with her individual needs.
Overall, I highly recommend Cherry Hinton Care Home and reiterate my praise and gratitude to ALL involved.
Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home
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Review of
Cambridge Manor Care Home
from Mathew L (Friend of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff I have met over the last couple of weeks have excellent, friendly and very helpful.
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home
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Review of
Cambridge Manor Care Home
from Michele H (Sister of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister was not all well and the staff treated her with respect and dignity. The room she had was always clean and the nurses came at every call. I could not ask for a better place for my sister to end her short life.
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home
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Review of
Cambridge Manor Care Home
from P I (Wife of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband was in Cambridge Manor for over 2 years during which he was given excellent care. I was always made to feel welcome when I visited.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home
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Review of
Cherry Hinton Care Home
from A W (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff have been a great help at assisting our family transition into a 'new normal'. Not just helping my father settle in, but also helping the rest of the family adjust too. Their concern & help spanned the whole family & making sure we were all happy & doing the best for all of us.
Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home
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Review of
Cherry Hinton Care Home
from Joy D (Daughter-in-law of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very satisfied with the care my relation gets, the staff are friendly and the varied activities excellent. I am happy to recommend the home. The residents are treated with respect, the dining tables always nicely dressed and reception is always welcoming.
Reply from Chunmei Jian, Home Manager at Cherry Hinton Care Home
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Review of
Cambridge Manor Care Home
from P W (Husband of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cambridge Manor was suggested to me by two friends and has lived up to their warm recommendations in its care of my wife, a dementia sufferer. It strives to offer a hotel-like experience and this is obvious right from the lobby, where there is an attractive cafe with free soft drinks, snacks and fruit.
What has struck me most is the quality of the staff, who from senior managers to nurses are unfailingly kind, courteous and patient, and always have time for residents, even those who can at times pester them. The place is spotlessly clean, the food appealing and there is a wide range of activities. One particular feature is a very pretty garden at the back - surprising in a place that is close to the city centre - where residents can sit and take coffee or tea.
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home
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Review of
Cambridge Manor Care Home
from Chris S (Son of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very welcoming staff when we arrived, seemed to be lots of staff around, all smiling faces in what is an end of life place.
Reply from Silviu Popescu, BDM at Cambridge Manor Care Home
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Review of
Cambridge Manor Care Home
from Debbie B (Daughter of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father only spent one week in Cambridge Manor, but he was treated like an old friend by all the staff. He had been considering a move to Cambridge Manor but was unfortunately admitted to hospital. When it became clear that he wouldn't be returning home, the management and staff were amazing working
with us to try to get him discharged to their care. All the family who visited were struck by the genuinely happy and friendly atmosphere.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home
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Review of
Cambridge Manor Care Home
from Helen T (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We chose this Care Home for my mother after recommendation from a work colleague and couldn't have been more pleased. It is clean, very friendly, has lots of activities and events going on, and treats everyone with care and respect, including the families and friends of the residents. My mum wasn't
there very long before she died due to illness, however the compassion and care all the staff showed us as a family, from the managers and nurses to the kitchen staff and cleaners, was exceptional. I wouldn't hesitate to recommend this Care Home.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home
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Review of
Cambridge Manor Care Home
from B W (Resident) assisted by family/friend published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been happy here. This is my second time I am here, and each time I get my life sorted out again, which they are very good at. They are very helpful and very pleasant to be in here. I would like to do anything myself rather than have someone do it for me, it is not because this is a bad place,
on the contrary, everything here took care of me with lots of care, and I am grateful for it. This place helped me find myself and my life again.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home
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Review of
Cherry Hinton Care Home
from Neil O (Son of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been here since August 2024, having been in another care home, which was horrible and she wasn't happy.
We managed to get my mum into this home, first impressions were absolutely outstanding; we were so relieved to get mum somewhere where she was happy and so very well looked after.
We managed to get my mum into this home, first impressions were absolutely outstanding; we were so relieved to get mum somewhere where she was happy and so very well looked after.
The staff continue to be outstanding. Thank you for all you do for my mum.
Reply from Aga Clark, Business Development Manager at Cherry Hinton Care Home
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Review of
Cherry Hinton Care Home
from T F (Husband of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In general, the home is very focused on keeping residents as active as possible, an indication of which is the Tai Chi activity this afternoon (which appeared to motivate the majority of the residents), among many other varied activities, which go on on a regular basis.
Reply from Chunmei Jian, Home Manager at Cherry Hinton Care Home
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Review of
Cambridge Manor Care Home
from E P (Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff excellent, helpful, very happy with all the service. Staff very knowledgeable.
Reply from Shelly Prakash, Home Manager at Cambridge Manor Care Home
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Awards / Recognitions (14)
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