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Care Homes Owned by TLC Care Ltd in Surrey

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Only the locations & reviews in Surrey for TLC Care Ltd are being shown.

TLC Care Ltd Locations in Surrey (1)

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1 Care Home owned by TLC Care Ltd in Surrey

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Camberley Manor
130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
"The care home has been a great place for my grandma, she staff are extremely friendly and accommodating and she has been very happy here...."Read all 173 reviews

from £1,750 / week60 Rooms

Location Type: Care Home

Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

TLC Care Ltd Reviews in Surrey (173)

9.9

TLC Care Ltd has a Group Review Score of 9.9 (9.935) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to TLC Care Ltd must have a Review Score.

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Showing 173 reviews matching selected criteria
Review of Camberley Manor from Luke G (Grandson of Resident) published on 24 July 2026 Submitted via Website
Overall Experience

The care home has been a great place for my grandma, she staff are extremely friendly and accommodating and she has been very happy here. The activities are very diverse and it is extremely clean. Thank you!

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Thank you so much for your lovely review. It means a great deal to us to hear that your grandma has been so happy at Camberley Manor. Our team works hard to create a warm, welcoming environment with engaging activities and the highest standards of care, so your kind words are truly appreciated. Thank you for taking the time to share your experience.

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Review of Camberley Manor from Kirsty R (Daughter of Resident) published on 29 June 2026 Submitted via Postal Card
Overall Experience

Following the sad passing of my father, we realised our mother was struggling on her own. Following a fall, she went to Camberley Manor for respite care. She was obviously apprehensive as a lot of tragic change had happened in her life. Following a period of around a month she really started to become her old self again. She felt safe and cared for. She started to join in the activities and make friends. After 3 months she is fighting fit and so happy and well! I really cannot thank the team enough. They are all amazing!

Reply from Albert Joy, Home Manager at Camberley Manor
Thank you so much for your kind and heartfelt words. We are truly sorry for your loss, and it means a great deal to us that you trusted Camberley Manor to support your mother during such a difficult time.

We remember her journey well, and it has been a real pleasure getting to know her and your...  

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Review of Camberley Manor from Catherine T (Sister-in-law of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

Extremely impressed with care and attention given to residents and visitors alike, everyone treated with dignity and personal friendship. Amazed to see all the facilities available to keep the residents occupied each day and the number of external outings that are arranged. Food is excellent and beautifully presented. Gardens are beautiful, staff very professional and welcoming, and the surroundings and rooms pristine. Home from home. Well done!

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Thank you so much for your wonderful review. We are so pleased to hear that you were impressed by our home during your visit. We work hard to create a vibrant and engaging environment where residents can continue to enjoy fulfilling and meaningful lives, while feeling comfortable and at home. Your...  

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Review of Camberley Manor from Andy S (Son-in-law of Resident) published on 11 June 2026 Submitted via Website
Overall Experience
Camberley Manor is a benchmark for Care homes, our first impressions on our initial visit was that of a modern, bright and clean home, the rooms were well equipped and the staff were happy and friendly, on our tour of the building I was surprised by the facilities available, ranging from a cinema to a hairdressers and a spa and therapy room to name but a few, on entering the reception there is an entrance cafe where you can self serve and have a snack, the garden is well kept and bordered by trees and has many seating options and is really quite tranquill.

But most importantly, the effort that goes into caring for the residents is absolutely amazing, there is daily entertainment 3 times a day, 7 days a week, where they can participate in all manner of activities, excursions can be had to various localities and everyone is encouraged to participate and this has really benefitted my mother in law who has blossomed over the past 6 months, a big thank you to everyone for your efforts.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor
Thank you so much for your wonderful review and for taking the time to share your experience of Camberley Manor. We are delighted that your first impressions of our home reflected the welcoming and caring environment we strive to provide every day.

Most importantly, we are thrilled to know that...  

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Review of Camberley Manor from Keith H (Son-in-law of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

My wifes mother has been a resident at Camberley Manor for a year or so. In my opinion the facilities and staff are first class. Before my retirement I was a finance directory for 22 years and have visited literally hundreds of nursing homes. The moment I visited Camberley Manor I realised this was the one for our family. I cannot praise it enough. Great management & great team.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Thank you for taking the time to share your experience of our home and to hear your praise for both our facilities and our team. We are truly honoured by your comments, particularly given your extensive experience throughout your career. Knowing that you felt Camberley Manor was the right choice...  

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Review of Camberley Manor from Angela H (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

What can I say? Camberley Manor has surpassed itself in every way! The support, compassion care & love extended to our mum over the past year. Especially during the past few weeks, has been first class. This has also been extended to us as a family! Every level of staff have cared for her with kindness & compassion and have shown amazing qualities in every area of the home. Not just the care side. The staff are an amazing team and truly care for those entrusted to their care! It always feels like a big family! Thank you.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor
Thank you so much for your incredibly kind words. Reading your review means a great deal to everyone at Camberley Manor.

It has been our privilege to care for your mum, and we are deeply touched by your recognition of the support, compassion, and care shown to her. Supporting not only our...  

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Review of Camberley Manor from G R (Son of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

A fantastic environment which has allowed mum to blossom and has given her a new lease of life. The team are excellent and mum considers them friends rather than staff members.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Thank you for your wonderful review. We are delighted to hear that your mum has settled in so well and that her time with us so far, has been extremely positive. It is especially rewarding to know that she feels such a strong connection with our team. Building genuine relationships with our...  

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Review of Camberley Manor from Paula H (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

I cannot praise everyone at Camberley Manor enough for the kindness, care and support they have given to Mum (Bubbles), me and my family it is a great comfort to know how well she is being cared for and looked after. My thanks to everyone.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Thank you so much for your lovely words and praise for our team and home. It has been an absolute privilege to be part of Mum's journey and to get to know you all as a family. Your appreciation and support will be shared with the entire team, who will be delighted to know that their kindness and...  

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Review of Camberley Manor from R H (Grandson of Resident) published on 8 June 2026 Submitted via Website
Overall Experience
Really glad my Nan is here. Camberley Manor has provided fantastic, constant care throughout this late stage of her life.
CM provided significant help bringing nanny to my wedding, arranging a carer to look after her and coordinating with taxis.
Updates over social media on her activities are good. Care notes are frequent.

Always very friendly and welcoming. I recommend visiting at tea and cake time!

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Thank you so much for your lovely review. We're delighted to know, that you feel that your Nan has been so well cared for, and honoured that we could help her be part of your special wedding day. We're passionate about helping our residents stay connected to the moments and people that matter most,...  

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Review of Camberley Manor from C R (Daughter of Resident) published on 5 June 2026 Submitted via Postal Card
Overall Experience

My mum did not settle easily despite needing the care provided at Camberley Manor. The staff have treated mum with kindness and professionalism at every turn, despite her frame of mind varying. Mum loves the food and enjoys the singing activities. The garden and fish pond are a big draw.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Thank you for sharing your kind feedback. We understand that settling into a new home can be extremely challenging, particularly for those living with dementia or Alzheimer's, and we are pleased that our team has been able to provide the correct support to your mum. We want our residents to feel...  

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Review of Camberley Manor from Lucy S (Granddaughter of Resident) published on 4 June 2026 Submitted via Website
Overall Experience

You do not need to look anywhere else other than Camberley Manor as you will not find a better care home. We moved my Grandmother in early this year and from the very first day the staff met her, I knew instantly she would be extremely well looked after, cared for, respected and treated with dignity. The team didn't just care for my Grandmother, they truly saw her and they understood her individual needs making her time with them so comfortable and peaceful. Although my Grandmother has now sadly passed away from old age being over 100 years old, we could not have chosen a better place for her to slip peacefully away. The respect and love the team have shown not only my Grandmother, but to our whole family is something we will be forever grateful for. We are going to miss you all greatly, and thank you to you all for everything you did for my Grandmother.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor
It was a true privilege to care for your grandmother and to be part of her journey. She was a remarkable lady, and we feel honoured to have shared in her life and to have supported her and your family during such an important time.

Your recognition of our team's dedication, compassion and...  

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Review of Camberley Manor from Malcolm F (Son of Resident) published on 30 April 2026 Submitted via Postal Card
Overall Experience

Our mother has been a resident in Camberley Manor for 3 years & has received excellent care from the friendly staff.

Reply from Albert Joy, Home Manger at Camberley Manor

Thank you very much for taking the time to share your kind feedback. We are truly pleased to hear that your mother has been a resident at Camberley Manor for the past three years and that she has received excellent care. Your words mean a great deal to our whole team. Our staff work hard to provide...  

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Review of Camberley Manor from Colin W (Son of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

Although my father was only here for a short time the experience couldn't have been better. The room was very well preserved and the facilities first class. The management team were very professional and diligent in processing the administration process. The staff on the care team were very friendly, amiable and caring with my father. Highly recommended.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Thank you so much for your kind and thoughtful review. We're truly grateful that you chose our home to support your father. It's wonderful to hear that you were pleased with the room, facilities, and the professionalism of our management team. We take great pride in ensuring that every aspect of...  

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Review of Camberley Manor from Charles R (Cousin of Resident) published on 15 April 2026 Submitted via Postal Card
Overall Experience

My cousin moved into Camberley Manor four weeks ago. She settled in very quickly and is contented in her new surroundings. Her room is spacious and well appointed and the staff are friendly, attentive and very helpful. The whole place feels very luxurious and caters for her every need. I can find no fault with the people, the premises, the facilities and the overall experience. I am sure she will continue to be happy with her new home.

Reply from Albert Joy, Home Manger at Camberley Manor

Thank you so much for taking the time to share this lovely review. We're delighted to hear that your cousin has settled in so quickly and is feeling content in her new home. Our team take great pride in creating a welcoming, comfortable and supportive environment, so it's wonderful to know their...  

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Review of Camberley Manor from David J (Son of Resident) published on 23 March 2026 Submitted via Postal Card
Overall Experience

The care at Camberley Manor is superb. The staff are exemplary and I would not put my mother any where else.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor
Thank you so much for your kind words. We're truly grateful you took the time to share your experience.

It means a great deal to our entire team, to know that you feel confident in the care your mother receives. Providing a safe, compassionate, and supportive environment is at the heart of...  

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Review of Camberley Manor from Sue K (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Mum chose Camberley Manor and often said she could not be anywhere better. The staff are warm and caring. As a relative you quickly feel part of the team. The staff include the family in all decisions and are completely transparent. When mum first moved into the home she enjoyed it's many facilities and all the activities on offer. As her health deteriorated their care increased. I could not have asked for anything more.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Thank you for taking the time to share your positive experience. We are truly grateful that your mum chose Camberley Manor and that she felt so happy and comfortable with us. It means a great deal to hear that our team made both you and your mum feel supported, included, and part of the Camberley...  

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Review of Camberley Manor from Fiona M (Daughter of Resident) published on 6 March 2026 Submitted via Website
Overall Experience

My father was cared for at Camberley Manor mid-2019 until early 2025. The care he received was such a blessing. He was encouraged to join activities in the main lounge but if he didn't want to, the staff ensured he was comfortable reading/resting in his room. 1-1 visits from carers were important. They found out what he enjoyed (playing cards, doing puzzles, chatting about his family) and joined him in his room doing that. The food quality was great, the communal feel was evident when we visited. If he was unwell, we were kept informed and staff listened to us if we had concerns. Over the years, there were changes in management but for the last couple of years, there was great consistency and that became important to us as dad neared the end of his days. During the last few weeks, our family were supported so well - with hugs, cups of tea & sweet treats, to keep us going. We can't thank the staff enough for their care. In his own words "There was no place else he'd rather be".

Reply from Amber Luscombe, Business Development Manager at Camberley Manor
Thank you so much for taking the time to share such a thoughtful message about your father's time at Camberley Manor, and we are deeply sorry for your loss.

We're so glad to hear that your dad felt comfortable and supported, whether he was joining in activities in the lounge or enjoying quieter...  

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Review of Camberley Manor from C J (Daughter-in-law of Resident) published on 26 February 2026 Submitted via Website
Overall Experience

I would like to thank everyone at Camberley Manor Care Home following the recent passing of my mother-in-law, who spent three and a half years there.

After a major operation in 2022 she had extremely complex medical needs and was given a limited prognosis. Thanks to the exceptional nursing care and support at Camberley Manor, our family were blessed with three and a half more precious years with her.

The carers, nurses and management were consistently professional, compassionate and attentive. She was treated with dignity and kindness at all times and formed genuine bonds with the staff. It gave my husband great peace of mind knowing his mum was safe and being cared for as well as possible.

A specialist provider also provided excellent physiotherapy support.

Camberley Manor gave her comfort, dignity and the best possible care. With heartfelt thanks.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor
Thank you so much for taking the time to leave such kind words about our home. We were deeply saddened by your mother-in-law's passing.

We truly loved being a part of her journey and giving her the opportunity to spend more time with you all as a family. She was a valued member of our home, and...  

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Review of Camberley Manor from Esther R (Daughter of Resident) published on 24 February 2026 Submitted via Website
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Following a serious operation nearly four years ago, we were so fortunate to find Camberley Manor Care Home for Mum. They promised the very best for her, and that is exactly what she received. The staff cared for her with true professionalism, kindness and gentleness, and she often told me how loved she felt. They made her laugh, shared stories, and created a warm, friendly atmosphere where she quickly settled and felt special.
Mum adored the gardens and especially loved sitting by the fishpond, watching the beautiful, enormous fish.

We are deeply grateful to the wonderful staff who gave Mum extra years that felt meaningful and happy. I would wholeheartedly recommend Camberley Manor to any family who wants the very best care for their loved one.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

It was truly a privilege to care for your mum over the past three years. She was a much-loved member of our Camberley Manor family, and her loss is deeply felt by residents and team members. We are incredibly grateful for your recognition of our team's hard work and dedication, as providing...  

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Review of Camberley Manor from Phillip J (Son of Resident) published on 23 February 2026 Submitted via Website
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My mum sadly passed away last week after spending three and a half years at Camberley Manor Care Home, and I want to express my heartfelt thanks to all the staff.

Following a major operation in 2022, Mum had extremely complex medical needs and was given a very limited prognosis in hospital. Thanks to the exceptional nursing care, skill and dedication shown by Camberley Manor, we were blessed with an extra three and a half precious years with her.

The carers, nurses and management were consistently professional, kind and compassionate. Over time they became genuinely fond of Mum, and she of them. She felt safe, comfortable and content throughout her time there, and our whole family always felt reassured she was in the best possible hands.

The support from their physiotherapy partner was also excellent and greatly appreciated.

Thank you from the bottom of my heart for caring for my wonderful mum so well.

Reply from Amber Luscombe, Business Development Manager at Camberley Manor

Please accept our heartfelt condolences from everyone here at the home. Your mum was part of our family for over three years, and in that time she brought so much warmth, character and companionship to our team. She was incredibly special to us all. The home simply won't feel the same without her....  

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Awards / Recognitions (15)

  • 30 Jan 2026Recipient: TLC Care Ltd
  • 19 Jun 2025Recipient: TLC Care Ltd
  • 31 Jan 2025Recipient: TLC Care Ltd

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  • 10 Dec 2024

    At TLC Care, we believe in the power of community and the transformative impact of kindness. This year, we proudly joined forces once again with Cake4Kindness, a not-for-profit Community Interest...

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