Care Home Owned by TLC Care Ltd in Surrey
9.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Surrey for TLC Care Ltd are showing below.
View the details of all 9 locations (with 1207 reviews) owned by TLC Care Ltd
TLC Care Ltd Locations in Surrey (1)
Camberley Manor
9.9
147 reviews
130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
"Camberley Manor offers outstanding care and support. There is always a strong visible management team on hand. The staff are compassionate,…" Read all 147 reviews
Location Type Care Home
Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents… Read more about Camberley Manor
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 60 Rooms
- from £1,650 / week
TLC Care Ltd Reviews in Surrey (147)
9.9
TLC Care Ltd has a Group Review Score of 9.9 (9.928) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to TLC Care Ltd must have a Review Score.
Review of
Camberley Manor
from John H (Son of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the first meeting at our mums flat to discuss her Respite Care needs until she peacefully fell asleep 4 weeks later. The exceptional Care Home manager and the Lavender team showed fantastic professionalism, care and support to our mum.
The personal engagement both witnessed and experienced could
The personal engagement both witnessed and experienced could
not be faulted, and was hugely appreciated at a very stressful time for our family.
The wonderful facilities at the Care Home enjoyed by family and friends made the emotional and painful situation more tolerable.
Personally, I cannot thank the staff and management team at the Care Home enough for the care, support and empathy shown to me, my family, friends and most importantly my mum.
Thank you one and all xxx
The wonderful facilities at the Care Home enjoyed by family and friends made the emotional and painful situation more tolerable.
Personally, I cannot thank the staff and management team at the Care Home enough for the care, support and empathy shown to me, my family, friends and most importantly my mum.
Thank you one and all xxx
Reply from Crystal Jane Degracia, Customer Service Supervisor at Camberley Manor
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Review of
Camberley Manor
from Preena C (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Camberley Manor offers outstanding care and support. There is always a strong visible management team on hand. The staff are compassionate, dedicated and very knowledgeable. They always go above and beyond and are a great comfort for me. Their kindness has made them mum's second family. The bedrooms
are beautiful and always clean. There is high quality fresh food and fruit always available. An amazing luxury feel and atmosphere that mum loves and feels special.
Reply from Crystal Jane Degracia, Customer Service Supervisor at Camberley Manor
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Review of
Camberley Manor
from Antonio M (Grandson of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I think my grandad is getting great care and is being well looked after. The staff are super kind and helpful.
Reply from Marinel Purdea, Manger at Camberley Manor
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Review of
Camberley Manor
from Dawn R (Daughter of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent team members. Care is exceptional. Management team, specially HR manager Salika helped for a quick admission and responded for all my questions. Could not ask for more.
Reply from Marinel Purdea, Manger at Camberley Manor
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Review of
Camberley Manor
from Heather O (Sister-in-law of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Best facilities in the bedroom 2 care.
Reply from Crystal Jane Degracia, Customer Service Supervisor at Camberley Manor
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Review of
Camberley Manor
from Paula H (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Camberley Manor is a wonderful home, the decor is superb, the menu for lunch and dinner is excellent, beautifully prepared and served. My mother's room is modern, clean and superbly decorated. All the facilities are excellent from the dining room, lounge, coffee shop. Cleanliness is exceptional. I cannot
fault the quality of the home in any way. I have no hesitation in recommending Camberley Manor Care Home. Finally I would like to mention the staff, who are kind, caring and totally efficient.
Reply from Crystal Jane Degracia, Customer Service Supervisor at Camberley Manor
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Review of
Camberley Manor
from Angela H (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum's care was initially 4 weeks' respite but extended and well administered. Mum is now a permanent resident and more settled. Staff have worked diligently to accommodate her health issues and foibles! Often needing great patience! Mum is a private person but interacts well with other residents and
enjoys lunchtimes, food and other diners! All staff have speedily responded to any concerns we have had, both for mum's care and general wellbeing. Staff are welcoming and responsive to mum's family and friends who visit. The peace of mind the family now have is wonderful! We looked at many homes, but Camberley Manor is certainly one of the best!
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Review of
Camberley Manor
from Barbara S (Respite Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff were so kind and helpful, was upset to leave.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from J R (Daughter of Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care and compassion being given to my mother is wonderful, working with other services is excellent and provides a full and reliable provision.
My sister and I are very happy with Cambeley Manor and the whole team.
My sister and I are very happy with Cambeley Manor and the whole team.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from Laurel B (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've always found Camberley Manor to be so welcoming and a wonderful, caring atmosphere. My Mum has received and continues to receive excellent care and her health has improved since she first came here on a respite stay before transitioning to permanent. The staff are amazing and very responsive.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from Grace M (Granddaughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When my Grandfather was here, we experienced a good service, friendly faces and kind care. He was well looked after until he passed.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from Olwen M (Sister of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Camberley Manor is a fantastic care home, so beautiful, clean, and comfortable. The staff are so caring and helpful to residents and their families. All the activities are so lovely to stimulate the residents and make their life here so much fun. We thank you all.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from Andrew H (Son of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was slow to settle but the staff were patient and kind, and Mum now feels Camberley Manor is home.
The management and carers are all very polite, efficient and kind. The food is excellent and adjusts to Mum's requirements as she can struggle with eating. The whole building is immaculately clean.
The management and carers are all very polite, efficient and kind. The food is excellent and adjusts to Mum's requirements as she can struggle with eating. The whole building is immaculately clean.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from Roy W (Partner of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always very nice and caring people.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from Emily L (Granddaughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Grandad moved in to this lovely place. They can serve all of his needs whilst offering many activities (e.g. music) for him to enjoy! A lovely place for my Grandad.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from Pippa V (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is my first visit since my father arrived. Everything is very impressive and I'm reassured that my father will receive exceptional care here.
All my interactions with nursing and care staff have been excellent and I feel just as cared for as a visitor as I would hope to feel as a resident.
All my interactions with nursing and care staff have been excellent and I feel just as cared for as a visitor as I would hope to feel as a resident.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from Eddie M (Brother-in-law of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Camberley Manor is a fantastic, five star nursing/care home who have been looking after my sister-in-law for over twelve months. All the staff exhibt the utmost care, kindness and courtesy to the residents and the large amount of planned daily activities is quite amazing. We are assured of a really
warm, friendly welcome as soon as we enter the premises. Cannot imagine that a better care home could possibly be found and we are certainly pleased that we selected Camberley Manor from the large number of care homes we initially visited.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from L W (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone is so kind. My parents are treated with respect and dignity. I know this was the place I wanted them to move to when living in their own home was no longer possible.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from J R (Respite Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was dreading my stay in The Camberley Manor Carehome, but must admit was very impressed from the moment I entered. The accomodation is excellent and very clean, and as for the staff you could not get better, each and everyone is so friendly, polite and respectful and make you feel special. As much
as I am looking forward to going home, I shall miss everyone I have met here.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Review of
Camberley Manor
from Lorraine D (Niece of Resident) published on 10 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum had previously lived for a short time at Camberley Manor before passing away in November 2023. The end of life care my Mum was given was truly exceptional and she was given the dignified passing that everyone deserves. The team were fantastic and I will always be grateful to them.
Now my Aunt
Now my Aunt
resides in the home and she is well cared for by the staff and everyone who visits her always remark on what a lovely place it is. It is clean, comfortable and the staff are lovely and my Aunt is extremely well cared for.
I looked at other care homes in the area and none of them could match Camberley Manor.
I looked at other care homes in the area and none of them could match Camberley Manor.
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
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Awards / Recognitions (14)
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