I know that she is being well looked after, even when we can't visit
Andrew M (Son of Resident)
The staff have been extremely helpful and supportive and he is looked after with care and dignity
Salima M (Daughter of Resident)
The staff are very tentative and caring and always with a smile on their faces
M D (Daughter of Resident)
These prices are only a guideline, please contact Carlton Court Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Carlton Court has it's own private care park for guests and visitors to the home.
Carlton Court Care Home has a Review Score of 10 (9.964) out of 10, based on 56 reviews in the last 2 years.
Over all time Carlton Court Care Home has 128 reviews.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your feedback. We're delighted to hear that you and your loved one have had such a positive experience with us. Our team takes great pride in creating a welcoming atmosphere and ensuring both residents and visitors feel comfortable and cared for.It's wonderful to know you enjoy the gardens, facilities, and hotel-like environment, as well as the support provided by our team. Your comments mean a lot to the whole team, and we'll be sure to share them with everyone here.Thank you again for your thoughtful review - your appreciation motivates us to continue providing the highest standard of care and service
5.0 out of 5
Dear Umberto,Thank you so much for your wonderful review and kind words. We are delighted to hear that you are happy with the care and service we provide. Our team takes great pride in supporting our residents with warmth, respect, and dignity, and it means a lot to know that this is reflected in your experience.Your recognition of the team dedication will be shared with the whole team - it will truly brighten their day.
5.0 out of 5
Thank you so much for your heartfelt review. We're truly delighted to hear that your mother has received exceptional care and that our team has made her feel respected and comfortable.Your kind words mean a great deal to all of us, as they affirm the effort and compassion our team put into creating a safe, welcoming, and supportive environment for every resident. We will make sure to share your feedback with the entire team-it will mean the world to them.
5.0 out of 5
Thank you for your lovely feedback. We are so pleased to hear that you feel confident and happy knowing your mum is safe, cared for, and supported. Our team works hard to create a warm, welcoming environment where residents and their families feel at ease, and it's wonderful to know this is your experience.Your kind words about the friendliness and support of our team- from reception through to management - will be shared with the whole team. They will be delighted to know their dedication is appreciated.
5.0 out of 5
Thank you for your heartfelt words. Although your mother's stay with us was brief, we are so pleased to know she felt comfortable, cared for, and respected during her time here. Our team always strives to go the extra mile for our residents and their families, and it's wonderful to hear this was your experience.We are especially glad that you and your family felt so welcome and at ease - creating that sense of belonging is very important to us. Your feedback will be shared with the whole team, and I know it will mean a great deal to them.
5.0 out of 5
Dear Graham,Thank you for sharing such a wonderful account of your mother's recovery. We are absolutely thrilled to hear how far she has come during her time with us, and it's truly rewarding to know that our care and support made such a positive difference.Your kind words about our friendly and helpful team mean a great deal - they are dedicated to doing all they can for each resident, and they will be delighted to hear your praise.It's an honour to have been part of your mother's journey back to full strength, and we are so grateful for your recommendation.
5.0 out of 5
Thank you for your kind words and for sharing your experience. We are delighted to hear that you find our team caring, kind, and always ready to help. Creating a loving, clean, and welcoming environment is something we take great pride in, and it's wonderful to know this shines through in your visits.We're also so pleased you value our open visiting policy - being able to spend time with loved ones whenever you wish is such an important part of feeling connected and supported.
5.0 out of 5
Thank you so much for sharing such a heartfelt review. We are truly honored that you and your husband felt like part of the Carlton Court family. It means the world to us to know that our care, support, and companionship made a difference during such an important time in your lives.Your kind words about our team - from the nurses and carers to the activities, kitchen, and housekeeping staff - will be shared with everyone, as they take great pride in providing compassionate and dignified care.Please know that you and your family will always be part of our community, and we are here for you anytime.
5.0 out of 5
Thank you so much for taking the time to share your kind words during such a difficult time. We are truly sorry for your loss and offer our heartfelt condolences to you and your family.Although your aunt was with us for a short period, it means a great deal to know that she felt happy and well cared for during her time at Carlton Court. Your appreciation for the team's kindness, compassion, and support is deeply valued, and we will be sure to share your message with all the staff members who looked after her.Providing comfort and dignity to our residents, especially in their final days, is something we hold as a great responsibility and privilege. We are so pleased that we were able to bring you some peace of mind knowing she was in good hands.
5.0 out of 5
Thank you so much for your kind and thoughtful review. We're truly grateful that you took the time to share your experience of Carlton Court.It means a great deal to our entire team to hear that you found the environment welcoming and the staff caring, professional, and kind. We work hard to create a home where residents and visitors alike feel valued, comfortable, and respected, and your words affirm that commitment.We're especially pleased that you appreciated the style and comfort of our shared spaces and rooms - we aim to make Charlton Court not just a care setting, but a true haven, as you so beautifully described.Thank you again for your generous feedback. We will be sure to pass your comments on to the whole team - they will be delighted.
5.0 out of 5
Thank you so much for your kind and thoughtful words. It was a true privilege to care for your mum over the past two years, and we're honoured to have been part of her journey.We're especially touched by your appreciation of the wellbeing team and the send-off arranged in her honour. The team put their hearts into ensuring it was a meaningful and respectful farewell, and knowing that it brought comfort to your family means the world to us.Your mum will be dearly missed by everyone here at Carlton Court. Thank you again for your trust, and for allowing us the opportunity to care for her.
5.0 out of 5
Thank you so much for your beautiful message and for taking the time to share your experience. It truly means a great deal to us.We are incredibly grateful for your kind words about the care your father received. Knowing that he felt safe, settled, and well looked after - and that you felt reassured every time you visited - is exactly what we strive for. Your recognition of the team's dedication, dignity, and attention to detail is deeply appreciated and will be shared with everyone here at Carlton Court.It was a privilege to care for your father and to welcome you into our home each day. Thank you again for your trust and support.
5.0 out of 5
Thank you so much for your heartfelt review. It was truly an honour to care for your mum over the past four years. Your kind words mean the world to our team and are a real reflection of the love and commitment they show every day.We are especially touched to hear that you felt supported and that the care your mum received was first class. Knowing we made a difference during such an important time brings great pride to all of us at Carlton Court.Please do stay in touch - you and your family will always be part of our Carlton Court community.
5.0 out of 5
Thank you for taking the time to share such kind feedback. We are so pleased to hear that your mother is happy and relaxed at Carlton Court. It's wonderful to know that our team's friendliness and kindness are making a difference to her experience. Ensuring each resident feels safe, respected, and truly at home is at the heart of everything we do. Your words affirm the commitment and compassion our staff bring to their roles every day. Thank you again for your trust and support.
5.0 out of 5
Thank you so much for your heartfelt review. Your kind words mean a great deal to all of us here at Carlton Court. It has been an absolute privilege to care for your dad and to support you over the years. We're deeply touched to know that you felt heard, supported, and part of our extended family-because that's exactly how we see every resident and their loved ones. Your trust in us over the past 13 years is something we truly value, and we're grateful that we could be there for you both through the journey. On behalf of the entire team, thank you again for your beautiful message. We wish you all the very best, and please know that you will always be part of the Carlton Court family.
5.0 out of 5
Thank you so much for your lovely feedback. We're delighted to hear that your mum is receiving excellent care and that you feel supported as a family member. It's incredibly rewarding for our team to know their compassion and hard work are making a real difference. We always strive to create a safe, welcoming environment where residents feel valued and families feel reassured. Your kind words mean a great deal to us all.
5.0 out of 5
Thank you so much for your kind words and recommendation. We're delighted to hear that you've had such a positive experience with our team. Our team work hard to provide the highest standard of care, and it's always rewarding to know their efforts are appreciated. If there's ever anything more we can do, please don't hesitate to let us know.
5.0 out of 5
Thank you so much, Andrew, for your thoughtful and heartfelt review. We're truly grateful for your kind words and delighted to hear that your mother has felt such comfort and support during her first weeks with us. It's especially encouraging to know that our team's consistent care across all departments has made such a positive impact on her wellbeing. We'll be sure to share your feedback with the care, events, and admin team- your recognition means a great deal to them.
5.0 out of 5
Thank you so much for your heartfelt feedback. We are truly honored to have had the opportunity to care for your mother over the past 10 months. It's wonderful to hear that youve been satisfied with the support, care, and attention she received from our team. Your kind words mean a lot to us, and we will continue to ensure that all residents receive the highest level of care and respect.
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that your mother is feeling comfortable and well cared for. Our team is dedicated to providing the best care possible, and it's wonderful to know that their efforts are making a positive impact.
The Review Score of 10 (9.964) out of 10 for Carlton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I completed my Bachelor's degree in nursing in India in 2008 and worked as a Paediatric nurse from 2008 to 2010. In 2010, I came to the UK and started my Master's in advanced nursing whilst studying and worked as a unit leader in a care home. In 2011 I was promoted to a Care Coordinator and then in 2014, I was again promoted to Deputy Manager.
In 2022 I was then promoted to Home Manager. I am extremely passionate about care and looking after our elderly residents so getting the opportunity to support and guide Cooperscroft on their journey to outstanding was a huge privilege.
As Hotel Services Manager at Carlton Court Care Home, I oversee the Wellbeing services, Housekeeping, Maintenance, Kitchen and Hospitality. With 17 years of experience in the hotel industry, I bring extensive expertise in operations management.
I have an integral understanding of service excellence and attention to detail, which have been instrumental in elevating the standards of care and comfort at Carlton Court, ensuring an exceptional environment for residents, family members and TLC team members alike.
As a growing professional in Healthcare Sector, I bring a strong and diverse professional experience to my role as a Customer Service Supervisor at Carlton Court Care Home. My journey spans roles in accounting and customer service, where I developed exceptional organisational and interpersonal skills. I am passionate about fostering a warm and supportive environment for residents and their families.
I am often one of the first points of contact for residents and their families, I look forward to welcoming you to Carlton Court soon.
Bridgitte Aubrey Magno is the Business Development Manager at Carlton Court Care Home, a role she took on in March 2025. With a strong clinical background and nearly 13 years of experience in complex care, stroke, and neurology, neurosurgery, Bridgitte works closely with hospitals, community teams, and external providers to ensure smooth admissions and timely, person-centred care.
Her focus is on bridging the gap between hospital, home, and care settings—supporting families through transitions and helping residents receive the best possible support. Previously a Practice Development Lead- Nurse Educator and Clinical Lead, she brings a deep passion for nursing, education, and service excellence to every aspect of her work.
As Practice Development Lead (PDL), Abbey plays a vital role in upholding and enhancing care standards across the home. PDLs focus on clinical excellence, supporting continuous learning and development both within their home and at a group-wide level.
Abbey brings over seven years of clinical nursing experience from both Australia and the United Kingdom, with a strong background in general medicine, infectious diseases, endocrinology, and oncology.
“I am passionate about delivering world-class care through evidence-based practice. It’s a privilege to support the growth and development of our incredible team and, in doing so, help raise the standard of care we provide to our residents.”
Bridgett plays a vital role as the Business Support Manager at Carlton Court, ensuring the smooth and efficient operation of the home’s administrative and financial systems.
With a strong background in business operations and customer service, Bridgett supports the Home Manager and wider team by overseeing front-of-house services, admissions processes, invoicing, compliance, and daily coordination within the home.
Bridgett’s people-first approach helps make Carlton Court a welcoming and well-managed home where residents and their families feel supported every step of the way.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlton Court Care Home to verify any information. View our terms and conditions. Carlton Court Care Home has an Enhanced Service - more info.
