I know that she is being well looked after, even when we can't visitAndrew M(Son of Resident/Service User)
The staff have been extremely helpful and supportive and he is looked after with care and dignitySalima M(Daughter of Resident/Service User)
The staff are very tentative and caring and always with a smile on their facesM D(Daughter of Resident/Service User)
I know that she is being well looked after, even when we can't visitAndrew M(Son of Resident/Service User)
The staff have been extremely helpful and supportive and he is looked after with care and dignitySalima M(Daughter of Resident/Service User)
The staff are very tentative and caring and always with a smile on their facesM D(Daughter of Resident/Service User)
Carlton Court is a luxury care home in the leafy suburbs of Barnet, next to Barnet Hospital, offering expert residential, nursing and dementia care in a warm and welcoming environment where wellbeing, dignity and independence are prioritised.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing...
Carlton Court is a luxury care home in the leafy suburbs of Barnet, next to Barnet Hospital, offering expert residential, nursing and dementia care in a warm and welcoming environment where wellbeing, dignity and independence are prioritised.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Support is tailored to individual needs, whether for help with daily living, specialist nursing or dementia care. An experienced leadership team works alongside skilled carers, nurses, hospitality staff and wellbeing coordinators to create personalised care plans promoting comfort, choice and quality of life. Thoughtful dementia care fosters confidence and wellbeing for those living with memory loss.
Spacious en-suite bedrooms, comfortable lounges and quiet seating areas are designed to feel like home. Secure landscaped gardens and premium facilities, including a cinema, spa room, hair and beauty salon, private dining room and a welcoming café, enhance daily life for residents and visitors.
A varied programme of activities and events encourages social connection, creativity and enjoyment. Fresh, nutritious meals are prepared daily to suit all tastes and dietary needs.
Carlton Court offers flexible care pathways that adapt as needs change, delivering high-quality, thoughtful care that makes a real difference to residents and families.
Visitors are welcome to experience the warm and supportive environment that makes Carlton Court a distinctive place to live.
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Care Provided by Carlton Court Care Home
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 85 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,850 - £2,000
£2,000 - £2,300
Residential Dementia Care
£1,900 - £2,000
£2,100 - £2,300
Nursing Care
£1,900 - £2,200
£2,100 - £2,400
Nursing Dementia Care
£1,950 - £2,300
£2,150 - £2,400
Contact Carlton Court Care Home to confirm what's included and get a personalised quote:
Please contact Carlton Court to obtain an exact fee quotation, which will be determined following an assessment of the individual's care needs.
The price(s) shown are provided by the care home. Contact Carlton Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Carlton Court Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)Please contact our friendly team and we will be delighted to arrange a tour for you of our fantastic home.
Remote Tours of Carlton Court Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)Please contact our friendly team and we will be delighted to arrange a tour for you of our fantastic home.
Carlton Court Care Home has a Review Score of 9.9 (9.933) out of 10, based on 58 reviews in the last 2 years. Over all time Carlton Court Care Home has 149 reviews.
Review from Nora O (Sister-in-law of Resident) published on 21 October 2026 Submitted via Postal Review Card•
Overall Experience
As you enter the care home you feel a sense of calm. There is a lovely atmosphere - very peaceful a sense of caring, there is a very high standard of cleanliness throughout. Staff are very pleasant, very caring and approachable. My sister in law speaks highly of the staff very kind and caring....
As you enter the care home you feel a sense of calm. There is a lovely atmosphere - very peaceful a sense of caring, there is a very high standard of cleanliness throughout. Staff are very pleasant, very caring and approachable. My sister in law speaks highly of the staff very kind and caring. Thank you Carlton Care Home.
↩Reply from Carlton BDM, Business Development Manager at Carlton Court Care Home
Thank you for your kind words and for taking the time to share your lovely feedback. It means a great deal to us and to our entire team to know that our efforts are appreciated.
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Review from Tan K (Son of Resident) published on 21 October 2026 Submitted via Postal Review Card•
Overall Experience
We have been extremely impressed with the care our mother is receiving at Carlton Care Home. From the moment you enter, it is clear that the home maintains exceptionally high standards of cleanliness, hygiene and presentation, both in the communal areas and in the patients' rooms. What stands out...
We have been extremely impressed with the care our mother is receiving at Carlton Care Home. From the moment you enter, it is clear that the home maintains exceptionally high standards of cleanliness, hygiene and presentation, both in the communal areas and in the patients' rooms. What stands out most is the genuine care & attention given to each resident. My mother receives excellent support with her personal needs and mobility, & we are particularly impressed by the quality of food & presentation each day. The home also creates a welcoming environment for visitors. The staff are friendly, compassionate and attentive and always willing to give details about my mother's well being. CCH has set a standard by which other care homes should be judged. A big thank you to the entire team. Your care makes a real difference to residents & families.
↩Reply from Carlton BDM, Business Development Manager at Carlton Court Care Home
Thank you so much for taking the time to share such lovely feedback. We are absolutely delighted to hear about your positive experience with our home. We are committed to continuing to provide compassionate, person-centred care to our residents.
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Review from Lee F (Friend of Resident) published on 24 August 2026 Submitted via Postal Review Card•
Overall Experience
Very pleasant, clean (spotless) Very friendly staff, always smiling
Which is so nice to see.
Very pleasant, clean (spotless) Very friendly staff, always smiling
Which is so nice to see.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you, Lee, for taking the time to leave such a wonderful review.
We are delighted to hear that you found our home spotless, welcoming and pleasant. Your kind comments about our team members being friendly and always smiling mean a great deal to us.
It is especially rewarding to receive...
Thank you, Lee, for taking the time to leave such a wonderful review.
We are delighted to hear that you found our home spotless, welcoming and pleasant. Your kind comments about our team members being friendly and always smiling mean a great deal to us.
It is especially rewarding to receive Excellent ratings across all areas of our service. We will be very pleased to share your lovely feedback with the whole team.
Thank you again for your kind words and continued support.
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Review from Andrew W (Son of Resident) published on 16 July 2026 Submitted via Postal Review Card•
Overall Experience
The close cooperation by Carlton Court with Hospitals was truly impressive, this over a period of four days when my mother had pneumonia. My mother has been happy with her care throughout and often mentions how gently she is treated. The care team in particular are unfailingly polite and responsive...
The close cooperation by Carlton Court with Hospitals was truly impressive, this over a period of four days when my mother had pneumonia. My mother has been happy with her care throughout and often mentions how gently she is treated. The care team in particular are unfailingly polite and responsive concerning transfer from wheelchair to bed at weekends.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Dear Andrew,
Thank you for taking the time to share your feedback and for your kind comments about the care provided at Carlton Court.
We are delighted to hear that you were pleased with the way our team worked closely with the hospital during your loved one's illness. Ensuring seamless...
Dear Andrew,
Thank you for taking the time to share your feedback and for your kind comments about the care provided at Carlton Court.
We are delighted to hear that you were pleased with the way our team worked closely with the hospital during your loved one's illness. Ensuring seamless communication and continuity of care is a priority for us, particularly during times when residents require additional medical support.
It is especially rewarding to know that our team has made your loved one feel safe, comfortable and well cared for, and that their gentle, respectful approach has been recognised. Your comments about the care team's kindness, politeness and responsiveness, particularly with transfers, will be shared with the team, as they will be greatly appreciated.
Thank you once again for your thoughtful review and for placing your trust in us. We remain committed to providing compassionate, person-centred care for every resident.
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Review from R K (Daughter of Resident) published on 16 July 2026 Submitted via Postal Review Card•
Overall Experience
I was very impressed with Carlton Court. My father chose to move into a nursing home when his mobility needs became more than his carer could handle. He was aware that he probably wouldn't be here long. But the staff made his stay as comfortable as possible, always encouraging him to get up and get...
I was very impressed with Carlton Court. My father chose to move into a nursing home when his mobility needs became more than his carer could handle. He was aware that he probably wouldn't be here long. But the staff made his stay as comfortable as possible, always encouraging him to get up and get out his room. They put on a lovely party for his 102nd birthday which was a lovely surprise to me. And it was a fun afternoon. I am very grateful to Carlton Court.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you, Ros, for taking the time to share your kind feedback about your father's stay at Carlton Court.
We are honoured that your father chose Carlton Court during such an important stage of his life, and we are pleased to hear that our team helped make his time with us as comfortable and...
Thank you, Ros, for taking the time to share your kind feedback about your father's stay at Carlton Court.
We are honoured that your father chose Carlton Court during such an important stage of his life, and we are pleased to hear that our team helped make his time with us as comfortable and fulfilling as possible. It means a great deal to know that the encouragement and support he received had a positive impact.
We are especially delighted that his 102nd birthday celebration was such a memorable occasion for both him and your family. Creating meaningful moments like these is something our team truly values, and we will be sure to share your lovely comments with everyone involved.
Thank you once again for your heartfelt words and for placing your trust in us. We wish you and your family all the very best.
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Review from Andreas A (Son of Resident) published on 15 July 2026 Submitted via Postal Review Card•
Overall Experience
This is a special care home. The sincere kindness and warmth from all the staff is truly felt, all the staff treat their patients with respect & dignity. The interaction with the patients is awesome. Knowing my father is in such good hands has taken all the pressure and worry I carried over the...
This is a special care home. The sincere kindness and warmth from all the staff is truly felt, all the staff treat their patients with respect & dignity. The interaction with the patients is awesome. Knowing my father is in such good hands has taken all the pressure and worry I carried over the last 5 years.
Thank you Carlton Court Care Home.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Dear Andreas, Thank you so much for taking the time to share your wonderful feedback about Carlton Court Care Home.
We are truly grateful for your kind words. It means a great deal to know that you have experienced the kindness, warmth, and compassion of our team, and that your father is being...
Dear Andreas, Thank you so much for taking the time to share your wonderful feedback about Carlton Court Care Home. We are truly grateful for your kind words. It means a great deal to know that you have experienced the kindness, warmth, and compassion of our team, and that your father is being cared for with the dignity, respect, and person-centred approach that we strive to provide every day. We understand how difficult it can be to entrust the care of a loved one to others, so it is especially rewarding to hear that knowing your father is in safe hands has eased the worry and pressure you have carried over the past five years. Your comments are a wonderful recognition of the dedication and commitment shown by our entire team. Your appreciation will be shared with all our team members, who will be delighted to know that their care and support have made such a positive difference to you and your family.
Thank you once again for your trust and recommendation.
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Review from A L (Daughter of Resident) published on 26 June 2026 Submitted via Website•
Overall Experience
We found the home clean and the staff friendly, however in my opinion the palleative care given to my mother was not adequate. She was there less than a month and I had to email twice to request that they check on her more often because so was so unwell and frail. They said they would look into it...
We found the home clean and the staff friendly, however in my opinion the palleative care given to my mother was not adequate. She was there less than a month and I had to email twice to request that they check on her more often because so was so unwell and frail. They said they would look into it but nothing changed and as a result, mum was left to die alone.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations and offer our sincere condolences on the loss of your mother.
Following a thorough review of your mother's care, we can confirm that our team was present with her during...
Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations and offer our sincere condolences on the loss of your mother.
Following a thorough review of your mother's care, we can confirm that our team was present with her during her final moments and she was not alone when she passed away. As her condition changed, her care plan was reviewed and updated to reflect her increasing needs, and these changes were discussed appropriately. Our investigation found that care was provided in line with her assessed needs; however, we fully appreciate that your experience has left you feeling differently. Your comments have been carefully considered, and we will continue to strengthen our communication with families and reflect on the valuable feedback we receive to further improve the compassionate, person-centred care we provide. Thank you for bringing your concerns to our attention.
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Review from Josephine R (Daughter of Resident) published on 23 June 2026 Submitted via Postal Review Card•
Overall Experience
My father was here for a very short time, unfortunately he passed away in hospital soon after he arrived. Staff here have been so welcoming and supportive. I felt his needs where completely met and at such a high standard. Carlton Court is a wonderful place with excellent people.
My father was here for a very short time, unfortunately he passed away in hospital soon after he arrived. Staff here have been so welcoming and supportive. I felt his needs where completely met and at such a high standard. Carlton Court is a wonderful place with excellent people.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Dear Josephine, Thank you so much for taking the time to share your kind words and for leaving such a thoughtful review.
On behalf of everyone at Carlton Court, I would like to express our heartfelt condolences to you and your family on the loss of your father. We are truly honoured that you...
Dear Josephine, Thank you so much for taking the time to share your kind words and for leaving such a thoughtful review. On behalf of everyone at Carlton Court, I would like to express our heartfelt condolences to you and your family on the loss of your father. We are truly honoured that you entrusted us with his care, even for such a short time. It means a great deal to know that you felt welcomed and supported, and that your father's needs were met with dignity, compassion, and the high standard of care that we strive to provide every day. Your kind comments about our team will be shared with them, as they will be deeply touched to know they made a positive difference during such a difficult time.
Thank you once again for your recommendation and for placing your trust in Carlton Court. Our thoughts remain with you and your family, and we wish you comfort and strength in the days ahead.
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Review from A F (Son of Resident) published on 17 June 2026 Submitted via Postal Review Card•
Overall Experience
My wife and I cannot fault the warmth and sincere approach shown by all staff after the admission of my dying father to the home. He was attended to most professionally by all. We were however, somewhat disappointed that it was at least 2 days after his death, that verbal confirmation was provided...
My wife and I cannot fault the warmth and sincere approach shown by all staff after the admission of my dying father to the home. He was attended to most professionally by all. We were however, somewhat disappointed that it was at least 2 days after his death, that verbal confirmation was provided to us that his body had been transferred to the undertaker. To note that his death did occur over a bank holiday weekend but your internal systems (including attendance of GP) to certify death should accommodate holiday periods.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you for taking the time to share your feedback and for your kind words about our team. We are deeply sorry for the loss of your father and extend our heartfelt condolences to you and your family.
It is comforting to know that you experienced the warmth, compassion, and professionalism of our...
Thank you for taking the time to share your feedback and for your kind words about our team. We are deeply sorry for the loss of your father and extend our heartfelt condolences to you and your family. It is comforting to know that you experienced the warmth, compassion, and professionalism of our team during such a difficult time. Your comments will be shared with everyone at Carlton Court, as they will be greatly appreciated.
We appreciate your feedback regarding the certification process over the bank holiday period. While the completion of the Medical Certificate of Cause of Death is the responsibility of the GP, we will liaise with the GP practice and request that they respond to your family as soon as possible regarding the concerns you have raised.
Thank you once again for your valuable feedback.
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Review from B C (Brother of Resident) published on 8 June 2026 Submitted via Postal Review Card•
Overall Experience
Linda was only resident for a short time, but it was clear that the home provided an exceptional service for residents - based upon very friendly, helpful, and competent staff. Who always went the extra mile!
Linda was only resident for a short time, but it was clear that the home provided an exceptional service for residents - based upon very friendly, helpful, and competent staff. Who always went the extra mile!
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you so much for taking the time to share your kind words and for leaving such a positive review.
On behalf of everyone at Carlton Court, I would like to express our sincere condolences on the loss of your sister, Linda. We are honoured that you entrusted us with her care during her time with...
Thank you so much for taking the time to share your kind words and for leaving such a positive review. On behalf of everyone at Carlton Court, I would like to express our sincere condolences on the loss of your sister, Linda. We are honoured that you entrusted us with her care during her time with us. It is incredibly reassuring to know that you found our team to be friendly, helpful, and competent, and that you felt they consistently went the extra mile. Providing compassionate, person-centred care with dignity and kindness is at the heart of everything we do, and your feedback is a wonderful reflection of the dedication of our entire team.
Your thoughtful comments will be shared with our colleagues, who will be deeply encouraged to know that their care and support made a positive difference to both Linda and your family during such an important time.
Thank you once again for your kind recommendation and for placing your trust in Carlton Court.
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Review from Deirdre T (Respite Resident) published on 27 May 2026 Submitted via Postal Review Card•
Overall Experience
After 5 weeks in hospital I was moved into Carlton Court. The staff were so friendly & welcoming. My room was very good, comfortable & staff made sure I had all I needed for my stay. It was a difficult period in my life. I was here for 3 months & in that time the staff made sure that I had...
After 5 weeks in hospital I was moved into Carlton Court. The staff were so friendly & welcoming. My room was very good, comfortable & staff made sure I had all I needed for my stay. It was a difficult period in my life. I was here for 3 months & in that time the staff made sure that I had everything I needed. Apart from the pain etc it was like a holiday. In the 3 months I started to feel like my old self & I was very sad to leave & go home to an empty flat. I will never forget my stay & all the help they gave me.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Dear Deirdre, Thank you so much for taking the time to share your wonderful review. We are truly delighted to hear about your experience at Carlton Court.
It was our privilege to support you during what we know was a very difficult period in your life. We are so pleased that our team made you...
Dear Deirdre, Thank you so much for taking the time to share your wonderful review. We are truly delighted to hear about your experience at Carlton Court. It was our privilege to support you during what we know was a very difficult period in your life. We are so pleased that our team made you feel welcome, comfortable, and well cared for throughout your three-month stay. Knowing that you felt supported, regained your confidence, and started to feel like your old self again is the greatest compliment we could receive. Your kind words about our team, accommodation, and the care you received mean a great deal to us. We are especially touched that you described your stay as "like a holiday" despite the challenges you were facing. This reflects exactly the warm, caring, and person-centred environment that we strive to create for everyone who comes to Carlton Court.
Although we were sad to see you leave, we were equally delighted that you had recovered enough to return home.
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Review from Jacqueline S (Daughter of Resident) published on 26 May 2026 Submitted via Postal Review Card•
Overall Experience
My dad came to Carlton Court for end of life care nearly a year ago. he was very very poorly and the staff looked afte him at Carlton Court so well that he surviced and got back to good health. Tina, Josh and all the nurses and carers were an absolute pleasure to be around, and worked very hard....
My dad came to Carlton Court for end of life care nearly a year ago. he was very very poorly and the staff looked afte him at Carlton Court so well that he surviced and got back to good health. Tina, Josh and all the nurses and carers were an absolute pleasure to be around, and worked very hard. Carlton Court gets five stars from me for caring, and being a fabulous care/nursing home.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you so much, Jacqueline, for your wonderful five-star review.
It means a great deal to us that you took the time to share your family's experience. We are delighted to hear that your dad made such a remarkable recovery during his stay with us. Supporting residents and their families through...
Thank you so much, Jacqueline, for your wonderful five-star review. It means a great deal to us that you took the time to share your family's experience. We are delighted to hear that your dad made such a remarkable recovery during his stay with us. Supporting residents and their families through what can be an incredibly difficult time is a privilege, and we are so pleased that our team was able to provide the compassionate care and support he needed. Your kind words about Tina, Josh, our nurses, and carers will be shared with the entire team. They work tirelessly to ensure every resident is treated with dignity, kindness, and respect, and your recognition will mean so much to them.
Thank you again for your trust and for recommending Carlton Court. We wish your dad continued good health and happiness, and we hope to welcome you both back for a visit in the future.
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Review from Paul F (Nephew of Resident) published on 6 May 2026 Submitted via Postal Review Card•
Overall Experience
Friendly staff, clean room, good food. Good all round. Aunt enjoyed her stay with Carlton Court.
Friendly staff, clean room, good food. Good all round. Aunt enjoyed her stay with Carlton Court.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you, Paul, for taking the time to share your kind feedback.
We're delighted to hear that your aunt enjoyed her stay at Carlton Court and that you found our team friendly, the environment clean, and the food enjoyable. It means a great deal to us to know we're providing a positive all-round...
Thank you, Paul, for taking the time to share your kind feedback. We're delighted to hear that your aunt enjoyed her stay at Carlton Court and that you found our team friendly, the environment clean, and the food enjoyable. It means a great deal to us to know we're providing a positive all-round experience for both residents and their families.
Your comments will be shared with our team, who work hard every day to create a welcoming and comfortable home.
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Review from Michael P (Friend of Resident) published on 16 March 2026 Submitted via Postal Review Card•
Overall Experience
An inspector came to check Maurice's care at Carlton Court, she was impressed with care as we have been, commenting on how very clean and smart it is and the staff very professional and well organised. I am pleased that he is now being got up regularly and is sitting in the chair with other people...
An inspector came to check Maurice's care at Carlton Court, she was impressed with care as we have been, commenting on how very clean and smart it is and the staff very professional and well organised. I am pleased that he is now being got up regularly and is sitting in the chair with other people around him.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you for your kind review, Michael.
We really appreciate you taking the time to share your experience and are very pleased to hear your positive feedback about the care Maurice is receiving at Carlton Court. It is wonderful to know that both you and the visiting inspector were impressed with...
Thank you for your kind review, Michael. We really appreciate you taking the time to share your experience and are very pleased to hear your positive feedback about the care Maurice is receiving at Carlton Court. It is wonderful to know that both you and the visiting inspector were impressed with the cleanliness of the home and the professionalism and organisation of our team. Our team works hard to ensure that residents receive high-quality care in a comfortable and welcoming environment, and your comments are very encouraging for everyone involved. We are also glad to hear that Maurice is enjoying spending time sitting out with others, as maintaining social interaction and comfort is very important to us.
Thank you again for your thoughtful feedback and continued support.
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Review from Luz A (Sister-in-law of Resident) published on 15 January 2026 Submitted via Postal Review Card•
Overall Experience
All staff go beyond expectations. Very friendly and easy to talk to. Always willing to help residents and family. They really make you feel like family.
All staff go beyond expectations. Very friendly and easy to talk to. Always willing to help residents and family. They really make you feel like family.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you for your lovely feedback. We're so pleased you felt welcomed, supported, and part of the Carlton Court family. Our team will be delighted to hear your kind words - they truly reflect the care and dedication they bring every day. Warm regards,
Bridgitte
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Review from Ulises D (Brother-in-law of Resident) published on 14 January 2026 Submitted via Postal Review Card•
Overall Experience
All staff always go above and beyond giving care to residents. The staff were very understanding of the needs of the needs of residents living with dementia. Staff also make relatives of residents very welcome and were always happy to discuss health issues and concerns openly and in a timely...
All staff always go above and beyond giving care to residents. The staff were very understanding of the needs of the needs of residents living with dementia. Staff also make relatives of residents very welcome and were always happy to discuss health issues and concerns openly and in a timely fashion.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Dear Ulises, Thank you very much for taking the time to share your feedback. We are truly grateful for your kind words and for recognising the dedication of our staff team.
It is wonderful to hear that you felt our team consistently went above and beyond in providing care, particularly in...
Dear Ulises, Thank you very much for taking the time to share your feedback. We are truly grateful for your kind words and for recognising the dedication of our staff team. It is wonderful to hear that you felt our team consistently went above and beyond in providing care, particularly in supporting residents living with dementia. Ensuring compassionate, person-centred care is a priority for us, so your comments are greatly appreciated. We are also pleased to know that you felt welcomed as a family member and that communication around health matters was open, timely, and supportive. Building strong relationships with relatives is extremely important to us, and your feedback reassures us that we are achieving this.
Your review has been shared with the team, who will be encouraged by your positive comments. Thank you again for your trust and support.
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Review from E G (Daughter of Resident) published on 14 January 2026 Submitted via Postal Review Card•
Overall Experience
My dad has only been here for a short time, and overall it has been a lovely experience, staff are all so lovely and friendly. Even the patients.
Lovely friendly welcome when you walk in. Nothing too much for the staff to do.
My dad has only been here for a short time, and overall it has been a lovely experience, staff are all so lovely and friendly. Even the patients.
Lovely friendly welcome when you walk in. Nothing too much for the staff to do.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you so much for taking the time to share your lovely feedback. We are delighted to hear that your dad's experience with us has been such a positive one and that you have felt welcomed from the moment you walk through our doors.
Your kind words about our staff and the friendly atmosphere mean...
Thank you so much for taking the time to share your lovely feedback. We are delighted to hear that your dad's experience with us has been such a positive one and that you have felt welcomed from the moment you walk through our doors. Your kind words about our staff and the friendly atmosphere mean a great deal to us. We always strive to ensure everyone feels valued, respected, and supported, so it's wonderful to know this has been reflected in your experience. We're especially pleased to hear that your dad has been treated with dignity and that all aspects of his care have met your expectations.
Your comments have been shared with the whole team, who will be truly encouraged by your appreciation. Thank you again for your trust and for choosing our service for your dad's care.
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Review from Jim W (Son-in-law of Resident) published on 13 January 2026 Submitted via Postal Review Card•
Overall Experience
Overall experience has been excellent from the admin to the care and attention give to Derek. The two Bridgittes made the admission process very smooth and the staff have treated Derek with care and dignity. The building and facilities are outstanding. We are lucky to have found Carlton Court Care...
Overall experience has been excellent from the admin to the care and attention give to Derek. The two Bridgittes made the admission process very smooth and the staff have treated Derek with care and dignity. The building and facilities are outstanding. We are lucky to have found Carlton Court Care Home.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you so much for your wonderful feedback. We're delighted to hear that Derek's admission was smooth and that he has been treated with the care and dignity he deserves. It's especially lovely to know that Bridgett and Bridgitte helped make the process a positive experience for you.
We truly...
Thank you so much for your wonderful feedback. We're delighted to hear that Derek's admission was smooth and that he has been treated with the care and dignity he deserves. It's especially lovely to know that Bridgett and Bridgitte helped make the process a positive experience for you. We truly appreciate your kind words about our home and facilities, and we're grateful you chose Carlton Court to care for Derek. Warm regards,
Bridgitte
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Review from Melanie W (Daughter of Resident) published on 12 January 2026 Submitted via Website•
Overall Experience
I felt a huge weight lift off my shoulders when I found Carlton Court Court Care Home for my mother on her end of life journey. I could no longer provide for her needs at home & was deeply worried about moving her.The good energy & nurturing feeling that permeated the atmosphere was tangible from...
I felt a huge weight lift off my shoulders when I found Carlton Court Court Care Home for my mother on her end of life journey. I could no longer provide for her needs at home & was deeply worried about moving her.The good energy & nurturing feeling that permeated the atmosphere was tangible from my first visit, the staff as well as the clean fresh spaces & thoughtful facilities offered by the home.
I felt supported as well as the care offered to my mum when she is so vulnerable.I knew instantly it was a place I could trust with her needs. Much gratitude
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Thank you so much, Melanie, for your heartfelt words and for placing your trust in us during such an emotional and difficult time for both you and your mother.
We understand how hard the decision can be to move a loved one into care, especially during an end-of-life journey, and we are truly...
Thank you so much, Melanie, for your heartfelt words and for placing your trust in us during such an emotional and difficult time for both you and your mother. We understand how hard the decision can be to move a loved one into care, especially during an end-of-life journey, and we are truly honoured that Carlton Court was able to provide comfort, reassurance, and support when you needed it most. Your kind comments about the atmosphere, our team, and the environment within the home mean a great deal to us. Providing compassionate, dignified, and nurturing care is at the heart of everything we do, and it is wonderful to know that both you and your mum felt supported and cared for.
Thank you again for your lovely feedback and gratitude. We will be sure to share your kind words with our entire team
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Review from Carol R (Friend of Resident) published on 18 December 2025 Submitted via Website•
Overall Experience
Our dear friend sadly passed away in hospital at the weekend after nearly 8 years as a resident at Carlton Court. In all that time he has had the most amazing care from everyone at the home. All the staff are so very kind and have looked after him so well - he could not have had better care.
Our dear friend sadly passed away in hospital at the weekend after nearly 8 years as a resident at Carlton Court. In all that time he has had the most amazing care from everyone at the home. All the staff are so very kind and have looked after him so well - he could not have had better care.
↩Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Dear Carol, Thank you for taking the time to leave such a heartfelt review.
We are so sorry to hear of your dear friend's passing, and we extend our sincere condolences to you and everyone who knew and loved him. It means a great deal to know that, over nearly eight years at Carlton Court, he...
Dear Carol, Thank you for taking the time to leave such a heartfelt review. We are so sorry to hear of your dear friend's passing, and we extend our sincere condolences to you and everyone who knew and loved him. It means a great deal to know that, over nearly eight years at Carlton Court, he felt supported and well cared for, and that you experienced our team as kind and attentive throughout his time with us.
Your words about the care, dignity, and support he received will be shared with all our team. They will be deeply touched to know the difference they made, and it's a privilege to have been able to care for him
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 January 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (5)
News
23 Sep 2026
Carlton Court Care Home in Barnet marked World Alzheimer's Day by bringing together local healthcare professionals and community partners to raise awareness of dementia and explore ways of providing better...
28 Aug 2026
Residents, relatives, and team members at Carlton Court Care Home came together to celebrate the rich cultures and heritage of India and Pakistan during a vibrant two-day celebration marking Pakistan's...
28 Aug 2026
For many people, flying in a helicopter is a once-in-a-lifetime experience. For 96-year-old Muriel Chernack, it was a lifelong dream that she never imagined would come true. Thanks to the...
There are no accreditations posted yet for Carlton Court Care Home.
Meet the Team (7)
Ana CiobataruJob Title Home ManagerJoined 2026
With a nursing background spanning nearly 20 years, she brings extensive clinical experience and a genuine passion for person-centred care.
Since...
With a nursing background spanning nearly 20 years, she brings extensive clinical experience and a genuine passion for person-centred care.
Since qualifying as a nurse in 2007, she has developed strong leadership and people-management skills, taking on her first Registered Manager position in 2014. She has successfully completed a Level 5 qualification in Management and Leadership within the healthcare sector and has worked extensively with individuals with complex needs, prioritising their dignity, independence, wellbeing and quality of life.
A real strength of her leadership journey has been coaching and mentoring three Deputy Managers into Home Manager roles, reflecting her commitment to developing others and building confident, capable teams.
She believes in building strong relationships with residents, families, friends and team members, based on trust, openness and mutual respect. She is also committed to working alongside the team to create a safe, warm and welcoming home where residents feel truly at home.
Preeti HamalJob Title Care Services ManagerJoined 2026
I’m excited to join TLC Carlton Court Care Home as Care Service Manager. I completed an MSc in Nursing and Healthcare in 2015 from the University of...
I’m excited to join TLC Carlton Court Care Home as Care Service Manager. I completed an MSc in Nursing and Healthcare in 2015 from the University of West London. After my university studies, I worked as a Supervised Practice Nurse and acquired my NMC registration in 2017. I have experience working in the NHS and Adult Social Care settings in various roles. I have also accomplished my TQUK Level 5 Diploma in Leadership and Management for Adult Care with distinction in 2023. I am very passionate about the nursing workforce, their contribution and development in Adult Social Care settings. I am a council member of London’s Social Care Nursing Advisory Council (SCNAC), FNF (Florence Nightingale Foundation) alumni and NCL Internationally Educated Nurses (IEN) ambassador. I am a recipient of the Chief Nurse Award 2024, presented by Professor Deborah Sturdy, Chief Nurse for Social Care.
I worked as a Unit Manager in TLC Carlton Court in 2022, and now I have returned to the TLC family at Carlton Court as Care Service Manager. I bring experience in problem-solving, leadership and teamwork, and I strongly trust in forming a positive and productive work environment where everyone feels valued and motivated. I have profound compassion and empathy as an advocate for residents to achieve positive outcomes in their lives with a commitment to lifelong learning.
Harshita AmetaJob Title Business Development ManagerJoined 2026
Hi, I'm Harshita Ameta, Business Development Manager at TLC Carlton Court Care Home.
I hold an M.Sc. in Environmental Management and have over four...
Hi, I'm Harshita Ameta, Business Development Manager at TLC Carlton Court Care Home.
I hold an M.Sc. in Environmental Management and have over four years of experience in the care sector. My passion is helping people and their families access excellent care and support, ensuring they feel informed and confident throughout their care journey.
Having previously worked as a CQC Registered Manager, I have a strong understanding of the importance of delivering high-quality, compassionate, and person-centred care. I believe every individual is unique and deserves support that respects their preferences, dignity, and independence.
In my role, I enjoy building relationships with residents, families, healthcare professionals, and the wider community. My goal is to help more people find the right care solution.
I am proud to be part of a team that is dedicated to creating a warm, welcoming, and caring environment where residents can thrive.
Moses Benedict BarnabasJob Title Hotel Services ManagerJoined 2026
I have over 15 years of experience in the hotel industry, having worked across five countries and gained a strong understanding of hospitality and...
I have over 15 years of experience in the hotel industry, having worked across five countries and gained a strong understanding of hospitality and guest experience.
Throughout my career, I’ve worked in a variety of hospitality settings, from pre-opening projects to different hospitality concepts, which has allowed me to adapt and grow within the industry.
I am service-focused and always look for ways to make a meaningful impact in everything I do and with everyone I meet.
In my free time, I enjoy travelling and exploring different cuisines and cultures. I also have a keen eye for art and create digital pieces inspired by “art with a message.”
As I begin my journey in the care and nursing sector for the first time, I’m excited for this new chapter and look forward to making a positive contribution.
Biastina Jana NongrumJob Title Business Support ManagerJoined 2026
My name is Tina Jana Nongrum, and I am the Business Support Manager at TLC Carlton Court Care Home.
I joined TLC Care in 2018, working across Karuna...
My name is Tina Jana Nongrum, and I am the Business Support Manager at TLC Carlton Court Care Home.
I joined TLC Care in 2018, working across Karuna Manor, Kailash Manor, and now Carlton Court. From the very beginning, I embraced the organisation’s values and culture. What stood out most to me was the strong sense of community within the team.
I have 13 years of experience working in the Care Sector. I started my career as an Admin Assistant and have progressed to my current role as Business Support Manager. My role is to ensure the smooth and efficient operation of the home’s administrative and financial systems. Alongside my compassion for care, I am committed to providing the best possible service and well-being to our residents, team members, and relatives.
Josh SkariahJob Title Office ManagerJoined 2023
I am Josh Skariah Chennakkattu, and I am the Office Manager at TLC Carlton Court Care Home. I joined the home in 2023 as a General Assistant,...
I am Josh Skariah Chennakkattu, and I am the Office Manager at TLC Carlton Court Care Home. I joined the home in 2023 as a General Assistant, progressed into the Customer Service Supervisor role, and now proudly support the home as Office Manager.
Working in the healthcare sector is my passion, and I take great pride in supporting our residents, their families, and my team members every day. I hold a Master’s degree in Business Administration, specialising in Healthcare Management, from the University of Roehampton. Before joining Carlton Court, I worked as an accountant in both India and Bahrain.
I am passionate about creating a warm, positive, and welcoming environment where residents and team members feel valued, supported, and cared for.
Priyal SamadhiyaJob Title Wellbeing Lead
Priyal holds a master’s degree and brings a diverse professional background to the care sector. Before beginning her journey in care, she spent six...
Priyal holds a master’s degree and brings a diverse professional background to the care sector. Before beginning her journey in care, she spent six years in aviation as a Senior Cabin Crew member and also gained valuable experience working as a Business Analyst.
Driven by her natural passion for caring for and supporting others, Priyal chose to build her career in the care sector, where she now has over four years of experience. She also holds an NVQ Level 5 in Leadership and Management for Adult Care, achieved with Distinction. Priyal works in Wellbeing, with a strong focus on creating meaningful experiences for residents and making their wishes and aspirations come true. She is passionate about ensuring that residents have opportunities to enjoy activities that reflect their individual interests, life stories and personal choices. From organising special celebrations and memorable experiences to creating engaging daily activities, Priyal strives to bring joy, purpose and connection to residents’ lives.
Frequently Asked Questions about Carlton Court Care Home
How much does Carlton Court Care Home cost?
The care home lists weekly fees per person between £1,850 and £2,000 for residential care (respite between £2,000 and £2,300), between £1,900 and £2,000 for residential dementia care (respite between £2,100 and £2,300), between £1,900 and £2,200 for nursing care (respite between £2,100 and £2,400) and between £1,950 and £2,300 for nursing dementia care (respite between £2,150 and £2,400). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Carlton Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Carlton Court Care Home have?
There are 85 Single Rooms.
What are the Facilities & Services at Carlton Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Carlton Court Care Home to the centre of Barnet?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlton Court Care Home to verify any information. View our terms and conditions. Carlton Court Care Home has an Enhanced Service -what an Enhanced Service includes.
