I know that she is being well looked after, even when we can't visit
Andrew M (Son of Resident)
The staff have been extremely helpful and supportive and he is looked after with care and dignity
Salima M (Daughter of Resident)
The staff are very tentative and caring and always with a smile on their faces
M D (Daughter of Resident)
These prices are only a guideline, please contact Carlton Court Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Carlton Court has it's own private care park for guests and visitors to the home.
Carlton Court Care Home has a Review Score of 10 (9.964) out of 10, based on 56 reviews in the last 2 years.
Over all time Carlton Court Care Home has 128 reviews.
5.0 out of 5
Thank you so much for your kind words and positive feedback. We are delighted to hear that you found our team approachable, friendly, and caring. Providing excellent care and support to both our residents and their families is our top priority, and its wonderful to know that we made a difference during your mother-in-laws stay.
5.0 out of 5
Thank you for sharing such positive feedback. We're so pleased to hear that you've found our team friendly and helpful, and that the home is always clean. It's wonderful to know that your friend is receiving the support she needs and is treated with respect at all times.
5.0 out of 5
Thank you for your kind feedback! We're so glad to hear that you've had a positive experience with our team and that you find everyone friendly. We pride ourselves on creating a warm and welcoming atmosphere, and it's wonderful to know that this has made a difference to your visits.
5.0 out of 5
Thank you so much for sharing your kind feedback. We are delighted to hear that you feel safe, secure, and happy with your room and the activities provided. Its wonderful that you are enjoying the painting sessions and the colours used creativity is always encouraged here!
5.0 out of 5
Thank you for sharing your feedback! We're thrilled to hear that your overall satisfaction is great. Your comfort and happiness are our top priorities, and we're so glad to know that you're enjoying your experience.
5.0 out of 5
Thank you for your kind feedback! We're so glad to hear that you had a wonderful experience visiting and that our staff and cleanliness made a positive impression. We strive to create a welcoming environment for everyone, and your feedback means a lot to us.
5.0 out of 5
Thank you so much for your wonderful feedback! We are delighted to hear that your mother is happy at Carlton Court Care Home and that she's receiving the care and attention she deserves. It's great to know that the activities are keeping her engaged and stimulated, and that you feel welcomed to visit and participate. We strive to maintain open communication with families, and we're glad to hear that any concerns regarding her health are promptly addressed. Your support and trust in our team mean a lot to us.
5.0 out of 5
Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience with our friendly staff and the cleanliness of our space. Its always our goal to create a welcoming and pleasant environment for everyone.
5.0 out of 5
Thank you so much for your kind and heartfelt feedback. We're so pleased to hear that your mum is thriving at Carlton Court Care Home and that our dedicated staff are making such a positive impact on her well-being and happiness. Creating an environment filled with love and kindness is our top priority, and its wonderful to know that its been evident in your mums experience.
5.0 out of 5
Thank you so much for your kind words. We are truly grateful for your feedback and are so pleased to hear that you and your family appreciate the care we provide. It's our privilege to support your loved one, and well continue to strive for the highest level of care and service.
5.0 out of 5
Thank you for sharing your wonderful feedback. We're so pleased to hear that the service and care have met your expectations and that your loved one is being well cared for. It's great to know that our staff are making a positive impact by keeping her engaged and that you find both the home and staff to be of high quality. We truly appreciate your kind words and will continue striving to provide the best care possible.
5.0 out of 5
Thank you so much for your kind recommendation of Carlton Court Care Home. We truly appreciate your positive feedback and are glad to hear that you had a good experience.
5.0 out of 5
Thank you for your kind feedback! We're thrilled to hear your mother has settled in well. Our team is dedicated to providing the best care, and we truly appreciate your trust in us.
5.0 out of 5
Thank you very much for this wonderful review. Our team love getting to know all of our residents, it's so important that we develop that bond and allow for those relationships and friendships to occur. Our team are always here to support, both our residents and their families alike.
5.0 out of 5
We are so proud of our outstanding Carlton Team. Thank you for this heart warming review.
5.0 out of 5
Thank you very much for this lovely review. We really do have an excellent team that go above and beyond to support our residents. Moving in to care is a massive change, but we are so thrilled that mum is now comfortable and so happy at Carlton. Welcome to the Carlton Family.
5.0 out of 5
Thank you so much for taking the time to share your feedback with us regarding the care and support provided to Partner. We appreciate your nice remarks regarding the professionalism, activities, nutrition, high standards, and compassion of our team. We are glad to hear that this helped to improve the quality and he regained strength. We'll make sure the staff knows about your particular mention.
5.0 out of 5
Thank you so much for taking the time to share your feedback with us regarding the care and support provided to your husband. It truly means a lot to hear that our efforts are making a positive impact. Our team is dedicated to ensuring that every resident receives the highest level of care, and your kind words are a wonderful affirmation of the hard work and compassion our staff bring to their roles every day.
5.0 out of 5
Thank you so much for your heartfelt feedback. We're thrilled to hear that your mum has received the care, love, and support she deserves at Carlton Court. Your kind words about our team's professionalism and genuine care mean a lot to us. We'll be sure to pass on your special mention to the team.
5.0 out of 5
I am delighted to hear that your experience was a positive one, and I want to assure you that providing exceptional service is always our top priority.
The Review Score of 10 (9.964) out of 10 for Carlton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I completed my Bachelor's degree in nursing in India in 2008 and worked as a Paediatric nurse from 2008 to 2010. In 2010, I came to the UK and started my Master's in advanced nursing whilst studying and worked as a unit leader in a care home. In 2011 I was promoted to a Care Coordinator and then in 2014, I was again promoted to Deputy Manager.
In 2022 I was then promoted to Home Manager. I am extremely passionate about care and looking after our elderly residents so getting the opportunity to support and guide Cooperscroft on their journey to outstanding was a huge privilege.
As Hotel Services Manager at Carlton Court Care Home, I oversee the Wellbeing services, Housekeeping, Maintenance, Kitchen and Hospitality. With 17 years of experience in the hotel industry, I bring extensive expertise in operations management.
I have an integral understanding of service excellence and attention to detail, which have been instrumental in elevating the standards of care and comfort at Carlton Court, ensuring an exceptional environment for residents, family members and TLC team members alike.
As a growing professional in Healthcare Sector, I bring a strong and diverse professional experience to my role as a Customer Service Supervisor at Carlton Court Care Home. My journey spans roles in accounting and customer service, where I developed exceptional organisational and interpersonal skills. I am passionate about fostering a warm and supportive environment for residents and their families.
I am often one of the first points of contact for residents and their families, I look forward to welcoming you to Carlton Court soon.
Bridgitte Aubrey Magno is the Business Development Manager at Carlton Court Care Home, a role she took on in March 2025. With a strong clinical background and nearly 13 years of experience in complex care, stroke, and neurology, neurosurgery, Bridgitte works closely with hospitals, community teams, and external providers to ensure smooth admissions and timely, person-centred care.
Her focus is on bridging the gap between hospital, home, and care settings—supporting families through transitions and helping residents receive the best possible support. Previously a Practice Development Lead- Nurse Educator and Clinical Lead, she brings a deep passion for nursing, education, and service excellence to every aspect of her work.
As Practice Development Lead (PDL), Abbey plays a vital role in upholding and enhancing care standards across the home. PDLs focus on clinical excellence, supporting continuous learning and development both within their home and at a group-wide level.
Abbey brings over seven years of clinical nursing experience from both Australia and the United Kingdom, with a strong background in general medicine, infectious diseases, endocrinology, and oncology.
“I am passionate about delivering world-class care through evidence-based practice. It’s a privilege to support the growth and development of our incredible team and, in doing so, help raise the standard of care we provide to our residents.”
Bridgett plays a vital role as the Business Support Manager at Carlton Court, ensuring the smooth and efficient operation of the home’s administrative and financial systems.
With a strong background in business operations and customer service, Bridgett supports the Home Manager and wider team by overseeing front-of-house services, admissions processes, invoicing, compliance, and daily coordination within the home.
Bridgett’s people-first approach helps make Carlton Court a welcoming and well-managed home where residents and their families feel supported every step of the way.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlton Court Care Home to verify any information. View our terms and conditions. Carlton Court Care Home has an Enhanced Service - more info.
