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Carlton Court Care Home

112 Bells Hill, Barnet, London EN5 2SQ
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I know that she is being well looked after, even when we can't visitAndrew M(Son of Resident/Service User)
Carlton Court Care Home, Barnet
The staff have been extremely helpful and supportive and he is looked after with care and dignitySalima M(Daughter of Resident/Service User)
Carlton Court Care Home, Barnet
The staff are very tentative and caring and always with a smile on their facesM D(Daughter of Resident/Service User)
Carlton Court Care Home, Barnet

Carlton Court is a luxury care home in the leafy suburbs of Barnet, next to Barnet Hospital, offering expert residential, nursing and dementia care in a warm and welcoming environment where wellbeing, dignity and independence are prioritised.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing...  

Care Provided by Carlton Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,900
Residential Dementia CareFrom £1,700From £1,900
Nursing CareFrom £1,700From £1,900
Nursing Dementia CareFrom £1,700From £1,900

Contact Carlton Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Dinesh Francis(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Parking

  • Carlton Court has it's own private care park for guests and visitors to the home.

Carlton Court Care Home Reviews (146)

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9.9

Carlton Court Care Home has a Review Score of 9.9 (9.932) out of 10, based on 57 reviews in the last 2 years. Over all time Carlton Court Care Home has 146 reviews.

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Showing 146 reviews matching selected criteria
Review from Angela F (Friend of Resident) published on 3 November 2025 Submitted via Postal Card
Overall Experience

I found everything 1st class and everything I would want for the care of a loved one. It had a real nice feel to the place and everyone I saw looked contented.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home
Dear Angela,

Thank you so much for taking the time to share your kind words and detailed feedback. We're truly delighted to hear that you found everything first class and that the home had a warm, welcoming feel. It's especially wonderful to know that you felt our residents looked content -...  

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Review from L M (Friend of Resident) published on 10 October 2025 Submitted via Postal Card
Overall Experience

Came to visit a close family friend, was greeted by a lovely receptionist and the reception area looked like a gorgeous hotel! No funny smells, everyone so friendly, rooms were lovely and dining rooms, look liked staff went the extra mile with flowers on the table! All these details make such a difference. I wish all care homes were like this one!

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience when visiting your close family friend. Our team takes great pride in creating a welcoming, homely environment for residents and visitors alike, and it's lovely to know that you...  

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Review from M L (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

Overall excellent and the staff are amazing, makes you feel welcome. The beautiful garden and the building like hotel, superb. facilities for visitors and residents really good.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for your kind words and for taking the time to share your feedback. We're delighted to hear that you and your loved one have had such a positive experience with us. Our team takes great pride in creating a welcoming atmosphere and ensuring both residents and visitors feel...  

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Review from Umberto P (Son of Resident) published on 14 August 2025 Submitted via Postal Card
Overall Experience

Really happy with the service and care, the entire staff are outstanding, and a credit to Carlton Court Care Home. Five stars all the way!! *****

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Dear Umberto,Thank you so much for your wonderful review and kind words. We are delighted to hear that you are happy with the care and service we provide. Our team takes great pride in supporting our residents with warmth, respect, and dignity, and it means a lot to know that this is reflected in...  

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Review from B H (Son of Resident) published on 14 August 2025 Submitted via Postal Card
Overall Experience

The care provided to my lovely mum has been exceptional. The entire staff are friendly and respectful to my mother. I honestly have nothing but praise for the entire residential home.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for your heartfelt review. We're truly delighted to hear that your mother has received exceptional care and that our team has made her feel respected and comfortable.Your kind words mean a great deal to all of us, as they affirm the effort and compassion our team put into creating...  

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Review from S A (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience

The experience is amazing. Staff very caring, very supportive. The care mum is receiving is excellent. All members of staff are very friendly from reception, office & manager. I go home happy in the knowledge that mum is safe & cared for. Staff are always informing me & keeping me up to date with mums care.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you for your lovely feedback. We are so pleased to hear that you feel confident and happy knowing your mum is safe, cared for, and supported. Our team works hard to create a warm, welcoming environment where residents and their families feel at ease, and it's wonderful to know this is your...  

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Review from S M (Son of Resident) published on 12 August 2025 Submitted via Postal Card
Overall Experience

All though my Mother was only there for a week or so, she was treated with care & respect from all the staff, they couldn't have mae her anymore comfortable nothing was too much trouble for them. They management made all the family feel at ease as if we where part of there family allways very welcome ever time we visitied.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you for your heartfelt words. Although your mother's stay with us was brief, we are so pleased to know she felt comfortable, cared for, and respected during her time here. Our team always strives to go the extra mile for our residents and their families, and it's wonderful to hear this was...  

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Review from Graham G (Son of Resident) published on 1 August 2025 Submitted via Postal Card
Overall Experience
We are absolutely delighted with the way our mother was treated. She came in unable to walk or stand and is walking out 8 weeks later, having made a complete recovery. All the staff are wonderful, they are all so friendly and helpful. They cannot do enough for you. We would not hesitate in recommending Carlton Court to anybody in need of care, either permanently or for respite.

We cannot thank you enough.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Dear Graham,Thank you for sharing such a wonderful account of your mother's recovery. We are absolutely thrilled to hear how far she has come during her time with us, and it's truly rewarding to know that our care and support made such a positive difference.Your kind words about our friendly and...  

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Review from N H (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

All the staff are caring and kind. Everyone is always willing to help and find solutions. Loving and clean environment. We love that we can visit at any time.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you for your kind words and for sharing your experience. We are delighted to hear that you find our team caring, kind, and always ready to help. Creating a loving, clean, and welcoming environment is something we take great pride in, and it's wonderful to know this shines through in your...  

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Review from Catherine P (Wife of Resident) published on 18 July 2025 Submitted via Postal Card
Overall Experience

My husband resided at Carlton Court from Jan 2023 until May 2025. The management and staff had become a second family to my husband and myself. The love and care shown to us was exceptional, my son and I have nothing but praise for everyone at Carlton Court, from the nurses/activities/carers/cleaners/cooks all the staff. I am just sad that I am not allowed to name them personally, they are now my friends, and made my husband's last years with dementia a little easier. Amazing people! xxx

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for sharing such a heartfelt review. We are truly honored that you and your husband felt like part of the Carlton Court family. It means the world to us to know that our care, support, and companionship made a difference during such an important time in your lives.Your kind words...  

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Review from Christine M (Niece of Resident) published on 14 July 2025 Submitted via Website
Overall Experience

My aunt was only at Carlton Court for two weeks before she passed, but during that time, she was happy and very well cared for. I cannot thank the team enough for the kindness, compassion, and support they showed her. It brought great comfort to know she was in such good hands.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for taking the time to share your kind words during such a difficult time. We are truly sorry for your loss and offer our heartfelt condolences to you and your family.Although your aunt was with us for a short period, it means a great deal to know that she felt happy and well...  

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Review from C P (Niece of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

A true haven - from reception and throughout, staff are caring, professional and kind. Shared spaces and rooms are decorated with style and comfort. Whether visitor or residents - it is truly a pleasure to be at Charlton Court.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for your kind and thoughtful review. We're truly grateful that you took the time to share your experience of Carlton Court.It means a great deal to our entire team to hear that you found the environment welcoming and the staff caring, professional, and kind. We work hard to create...  

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Review from D H (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card
Overall Experience

I would like to say a huge thank you to everyone at Carlton Court for the care they have given my mum over the last 2 years, and to the wellbeing team who arranged an amazing final send off for Mum, the family really appreciate the dedication and care everyone has shown.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for your kind and thoughtful words. It was a true privilege to care for your mum over the past two years, and we're honoured to have been part of her journey.We're especially touched by your appreciation of the wellbeing team and the send-off arranged in her honour. The team put...  

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Review from S C (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card
Overall Experience

Thank you for all your care. It was outstanding. The care and dedication of the entire team was exemplary. The attention given to my father and his needs was so impressive, from the routine provided, the cleanliness, the food and care given. I visited every day, and every time I saw my father, alongside all the other residents, treated with such dignity. I cannot recommend Carlton Court Care Home enough. Thank you for taking care of my father. He was settled, safe, and so well looked after. Thank you.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for your beautiful message and for taking the time to share your experience. It truly means a great deal to us.We are incredibly grateful for your kind words about the care your father received. Knowing that he felt safe, settled, and well looked after - and that you felt...  

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Review from L H (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card
Overall Experience
My mum was in Carlton Court Care Home for just over 4 years. We cannot thank the team for all their love, care & support.

All first class.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for your heartfelt review. It was truly an honour to care for your mum over the past four years. Your kind words mean the world to our team and are a real reflection of the love and commitment they show every day.We are especially touched to hear that you felt supported and that...  

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Review from A C (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

My mother is very happy at this home. She is always relaxed and says the workers and very friendly and kind.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you for taking the time to share such kind feedback. We are so pleased to hear that your mother is happy and relaxed at Carlton Court. It's wonderful to know that our team's friendliness and kindness are making a difference to her experience. Ensuring each resident feels safe, respected, and...  

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Review from Yvonne C (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience
Kind, friendly, warm team, who would support and help me with dad. Anything did not want for dad. They would listen and hear me, take on and make adjustments to be able to make things fit for him and me.

I couldn't of got through the past 13 years without the Carlton Court family.

Reply from Dinesh Francis, Home Manager at Carlton Court Care Home

Thank you so much for your heartfelt review. Your kind words mean a great deal to all of us here at Carlton Court. It has been an absolute privilege to care for your dad and to support you over the years. We're deeply touched to know that you felt heard, supported, and part of our extended...  

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Review from A P (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience
My mum receives excellent care and all her needs are catered for.

The staff are very caring not only to the residents but also to the families involved.

Reply from Dinesh Babu Francis, Home Manager at Carlton Court Care Home

Thank you so much for your lovely feedback. We're delighted to hear that your mum is receiving excellent care and that you feel supported as a family member. It's incredibly rewarding for our team to know their compassion and hard work are making a real difference. We always strive to create a...  

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Review from Derek G (Son of Resident) published on 18 March 2025 Submitted via Postal Card
Overall Experience

I am happy to say that my mother has had excellent care here in the last 10 months of her life. The staff have always been helpful, caring and supportive and I have been very content with how she has been looked after.

Reply from Pradeep Dcruz, Home Manager at Carlton Court Care Home

Thank you so much for your heartfelt feedback. We are truly honored to have had the opportunity to care for your mother over the past 10 months. It's wonderful to hear that youve been satisfied with the support, care, and attention she received from our team. Your kind words mean a lot to us, and we will continue to ensure that all residents receive the highest level of care and respect.

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Review from A F (Daughter of Resident) published on 18 March 2025 Submitted via Postal Card
Overall Experience

My mother has been a week and very well cared for. She is comfortable and content. Staff are all very caring and professional.

Reply from Pradeep Dcruz, Home Manager at Carlton Court Care Home

Thank you so much for your kind words! We're thrilled to hear that your mother is feeling comfortable and well cared for. Our team is dedicated to providing the best care possible, and it's wonderful to know that their efforts are making a positive impact.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (13)

News
  • 26 Jun 2026

    Residents at Carlton Court recently enjoyed a wonderful day trip to Southend-on-Sea : a much loved outing that brought together fresh sea air, great food and plenty of laughter. "I...

  • 15 May 2026

    To mark International Nurses Day, Carlton Court alongside our sister homes, Cooperscroft and Cuffley Manor, visited Barnet General Hospital and Luton & Dunstable Hospital to personally thank the incredible nurses...

  • 15 Jan 2026

    Today, Carlton Court Care Home held a powerful and collaborative Road to Outstanding meeting, bringing together all Heads of Department alongside members of our care team and nursing staff. This...

Upcoming Events

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: Carlton Court Care Home
  • 30 Jan 2026Recipient: TLC Care Ltd
  • 19 Jun 2025Recipient: TLC Care Ltd

Meet the Team (5)

Dinesh Francis
Dinesh FrancisJob Title:Home ManagerJoined: 2025

I completed my Bachelor's degree in nursing in India in 2008 and worked as a Paediatric nurse from 2008 to 2010. In 2010, I came to the UK and started my Master's in advanced nursing whilst studying and working as a unit leader in a care home. In 2011, I was promoted to a Care Coordinator, and then in 2014, I was again promoted to Deputy Manager.

In 2022, I was then promoted to Home Manager. I am extremely passionate about care and looking after our elderly residents, so getting the opportunity to support and guide on their journey to outstanding was a huge privilege.

Preeti Hamal
Preeti HamalJob Title:Care Services ManagerJoined: 2026

I’m excited to join TLC Carlton Court Care Home as Care Service Manager. I completed an MSc in Nursing and Healthcare in 2015 from the University of West London. After my university, I have worked as a Supervised Practice Nurse and acquired my NMC registration in 2017. I have experience working in the NHS and Adult Social Care settings in various roles. I have also accomplished my TQUK Level 5 Diploma in Leadership and Management for Adult Care with distinction in 2023. I am very passionate about the nursing workforce, their contribution and development in Adult Social Care settings. I am a council member of London’s Social Care Nursing Advisory Council (SCNAC), FNF (Florence Nightingale Foundation) alumni and NCL Internationally Educated Nurses (IEN) ambassador. I am a recipient of the Chief Nurse Award 2024, presented by Professor Deborah Sturdy, Chief Nurse for Social Care.

I have worked as a Unit Manager in TLC Carlton Court in 2022, and now I have returned to the TLC family at Carlton Court as Care Service Manager. I bring experience in problem-solving, leadership and teamwork, and I strongly trust in forming a positive and productive work environment where everyone feels valued and motivated. I have profound compassion and empathy as an advocate for residents to achieve positive outcomes in their lives with a commitment to lifelong learning.

Moses Benedict Barnabas
Moses Benedict BarnabasJob Title:Hotel Services ManagerJoined: 2026

I have over 15 years of experience in the hotel industry, having worked across five countries and gained a strong understanding of hospitality and guest experience.

Throughout my career, I’ve worked in a variety of hospitality settings, from pre-opening projects to different hospitality concepts, which has allowed me to adapt and grow within the industry.

I am service-focused and always look for ways to make a meaningful impact in everything I do and with everyone I meet.

In my free time, I enjoy travelling and exploring different cuisines and cultures. I also have a keen eye for art and create digital pieces inspired by “art with a message.”

As I begin my journey in the care and nursing sector for the first time, I’m excited for this new chapter and look forward to making a positive contribution.

Biastina Jana Nongrum
Biastina Jana NongrumJob Title:Business Support ManagerJoined: 2026
My name is Tina Jana Nongrum, and I am the Business Support Manager at TLC Carlton Court Care Home.

I joined TLC Care in 2018, working across Karuna Manor, Kailash Manor, and now Carlton Court. From the very beginning, I embraced the organisation’s values and culture. What stood out most to me was the strong sense of community within the team.

I have 13 years of experience working in the Care Sector. I started my career as an Admin Assistant and have progressed to my current role as Business Support Manager. My role is to ensure the smooth and efficient operation of the home’s administrative and financial systems. Alongside my compassion for care, I am committed to providing the best possible service and well-being to our residents, team members, and relatives.

Josh Skariah
Josh SkariahJob Title:Office ManagerJoined: 2023

I am Josh Skariah Chennakkattu, and I am the Office Manager at TLC Carlton Court Care Home. I joined the home in 2023 as a General Assistant, progressed into the Customer Service Supervisor role, and now proudly support the home as Office Manager.

Working in the healthcare sector is my passion, and I take great pride in supporting our residents, their families, and my team members every day. I hold a Master’s degree in Business Administration, specialising in Healthcare Management, from the University of Roehampton. Before joining Carlton Court, I worked as an accountant in both India and Bahrain.

I am passionate about creating a warm, positive, and welcoming environment where residents and team members feel valued, supported, and cared for.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlton Court Care Home to verify any information. View our terms and conditions. Carlton Court Care Home has an Enhanced Service -more info.