I know that she is being well looked after, even when we can't visit
Andrew M (Son of Resident)
The staff have been extremely helpful and supportive and he is looked after with care and dignity
Salima M (Daughter of Resident)
The staff are very tentative and caring and always with a smile on their faces
M D (Daughter of Resident)
These prices are only a guideline, please contact Carlton Court Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Carlton Court has it's own private care park for guests and visitors to the home.
Carlton Court Care Home has a Review Score of 10 (9.964) out of 10, based on 56 reviews in the last 2 years.
Over all time Carlton Court Care Home has 128 reviews.
5.0 out of 5
Thank you very much for your excellent review, I will pass your feedback onto the team.
5.0 out of 5
Thank you Jane for your lovely review - we are really pleased that your mother loves it here.
5.0 out of 5
Thank you for your kind review - it's a pleasure looking after your mum.
5.0 out of 5
Thank you for your review, we are pleased that you are happy and settled here.
5.0 out of 5
Thank you for your kind review, it's a pleasure looking after her.
5.0 out of 5
Thank you for your kind review, it's been our pleasure to look after your father.
5.0 out of 5
Thank you for your lovely review, it's our pleasure looking after your mother.
5.0 out of 5
Your sister was a very special lady and it was our pleasure to care for her and her family during her final weeks.
5.0 out of 5
Thank you for your review, we are delighted your mother is settling into our home.
5.0 out of 5
Thank you, Sue, for your lovely review, it's a pleasure looking after your parents.
5.0 out of 5
Thank you very much for taking the time to give us this feedback. We always strive to provide care that is person-centred. We are so happy that your husband has been able to settle in. We always understand each resident's needs are different and make the changes according to that.
5.0 out of 5
Thank you for this wonderful review. Moving can be a very difficult and stressful process. We work hard to make the process as easy and stress-free as possible. It's wonderful to hear that Mum is now settling in. We are very glad to welcome her and your family to our Carlton Court family.
5.0 out of 5
Thank you very much for taking the time to provide us with feedback of your experiences and we always strive to provide care that is person-centred to our residents.
5.0 out of 5
Thank you very much for taking the time to give us this feedback. We always strive to provide care that is person-centred. We are so happy that your mother has been able to settle in and feel comfortable at Carlton.
5.0 out of 5
Being able to provide your loved one with a home that understands her needs and is able to provide her with compassionate care and outstanding services is our absolute pleasure; thank you for the kind review.
5.0 out of 5
Thank you very much for the kind review. We are so glad that we are able to provide your loved ones with their highest possible level of care. We do aim for outstanding service, and we are confident that they will feel supported, safe and cared for. Thank you again.
5.0 out of 5
Thank you very much for taking the time to give us this feedback. We always strive to provide care that is person-centred. We are so happy that your mother-in-law has been able to settle in and feel comfortable enough to make meaningful connections and friends at Carlton Court.
5.0 out of 5
It has been an absolute pleasure getting to know your mum and the family. We are delighted that you feel supported and we are so happy that Mum is feeling comfortable and settled with her new friends.
4.0 out of 5
Thank you for taking the time to provide us with feedback of your experiences throughout the pandemic. We welcome feedback which is both positive and negative. This helps us to understand areas we can improve upon to ensure we are able to provide activities which are culturally appropriate for each of our residents.
4.0 out of 5
Thank you for your lovely feedback. It is always a pleasure welcoming new residents to our community and be able to engage with them in a positive way to ensure their lives are meaningful and fulfilled.
The Review Score of 10 (9.964) out of 10 for Carlton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I completed my Bachelor's degree in nursing in India in 2008 and worked as a Paediatric nurse from 2008 to 2010. In 2010, I came to the UK and started my Master's in advanced nursing whilst studying and worked as a unit leader in a care home. In 2011 I was promoted to a Care Coordinator and then in 2014, I was again promoted to Deputy Manager.
In 2022 I was then promoted to Home Manager. I am extremely passionate about care and looking after our elderly residents so getting the opportunity to support and guide Cooperscroft on their journey to outstanding was a huge privilege.
As Hotel Services Manager at Carlton Court Care Home, I oversee the Wellbeing services, Housekeeping, Maintenance, Kitchen and Hospitality. With 17 years of experience in the hotel industry, I bring extensive expertise in operations management.
I have an integral understanding of service excellence and attention to detail, which have been instrumental in elevating the standards of care and comfort at Carlton Court, ensuring an exceptional environment for residents, family members and TLC team members alike.
As a growing professional in Healthcare Sector, I bring a strong and diverse professional experience to my role as a Customer Service Supervisor at Carlton Court Care Home. My journey spans roles in accounting and customer service, where I developed exceptional organisational and interpersonal skills. I am passionate about fostering a warm and supportive environment for residents and their families.
I am often one of the first points of contact for residents and their families, I look forward to welcoming you to Carlton Court soon.
Bridgitte Aubrey Magno is the Business Development Manager at Carlton Court Care Home, a role she took on in March 2025. With a strong clinical background and nearly 13 years of experience in complex care, stroke, and neurology, neurosurgery, Bridgitte works closely with hospitals, community teams, and external providers to ensure smooth admissions and timely, person-centred care.
Her focus is on bridging the gap between hospital, home, and care settings—supporting families through transitions and helping residents receive the best possible support. Previously a Practice Development Lead- Nurse Educator and Clinical Lead, she brings a deep passion for nursing, education, and service excellence to every aspect of her work.
As Practice Development Lead (PDL), Abbey plays a vital role in upholding and enhancing care standards across the home. PDLs focus on clinical excellence, supporting continuous learning and development both within their home and at a group-wide level.
Abbey brings over seven years of clinical nursing experience from both Australia and the United Kingdom, with a strong background in general medicine, infectious diseases, endocrinology, and oncology.
“I am passionate about delivering world-class care through evidence-based practice. It’s a privilege to support the growth and development of our incredible team and, in doing so, help raise the standard of care we provide to our residents.”
Bridgett plays a vital role as the Business Support Manager at Carlton Court, ensuring the smooth and efficient operation of the home’s administrative and financial systems.
With a strong background in business operations and customer service, Bridgett supports the Home Manager and wider team by overseeing front-of-house services, admissions processes, invoicing, compliance, and daily coordination within the home.
Bridgett’s people-first approach helps make Carlton Court a welcoming and well-managed home where residents and their families feel supported every step of the way.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlton Court Care Home to verify any information. View our terms and conditions. Carlton Court Care Home has an Enhanced Service - more info.
