- UK Care Homes Search
- Care Homes in England
- Care Homes in London
- Care Homes in Barnet Borough
- Carlton Court Care Home

I know that she is being well looked after, even when we can't visitAndrew M(Son of Resident/Service User)

The staff have been extremely helpful and supportive and he is looked after with care and dignitySalima M(Daughter of Resident/Service User)

The staff are very tentative and caring and always with a smile on their facesM D(Daughter of Resident/Service User)

I know that she is being well looked after, even when we can't visitAndrew M(Son of Resident/Service User)

The staff have been extremely helpful and supportive and he is looked after with care and dignitySalima M(Daughter of Resident/Service User)

The staff are very tentative and caring and always with a smile on their facesM D(Daughter of Resident/Service User)

Carlton Court is a luxury care home in the leafy suburbs of Barnet, next to Barnet Hospital, offering expert residential, nursing and dementia care in a warm and welcoming environment where wellbeing, dignity and independence are prioritised.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing...
Carlton Court is a luxury care home in the leafy suburbs of Barnet, next to Barnet Hospital, offering expert residential, nursing and dementia care in a warm and welcoming environment where wellbeing, dignity and independence are prioritised.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Support is tailored to individual needs, whether for help with daily living, specialist nursing or dementia care. An experienced leadership team works alongside skilled carers, nurses, hospitality staff and wellbeing coordinators to create personalised care plans promoting comfort, choice and quality of life. Thoughtful dementia care fosters confidence and wellbeing for those living with memory loss.
Spacious en-suite bedrooms, comfortable lounges and quiet seating areas are designed to feel like home. Secure landscaped gardens and premium facilities, including a cinema, spa room, hair and beauty salon, private dining room and a welcoming café, enhance daily life for residents and visitors.
A varied programme of activities and events encourages social connection, creativity and enjoyment. Fresh, nutritious meals are prepared daily to suit all tastes and dietary needs.
Carlton Court offers flexible care pathways that adapt as needs change, delivering high-quality, thoughtful care that makes a real difference to residents and families.
Visitors are welcome to experience the warm and supportive environment that makes Carlton Court a distinctive place to live.
Care Provided by Carlton Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Carlton Court Care Home to confirm what's included and get a personalised quote:
Please contact Carlton Court to obtain an exact fee quotation, which will be determined following an assessment of the individual's care needs.
The price(s) shown are provided by the care home. Contact Carlton Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Dinesh Francis (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
- Number of floors: 3
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
Parking
- Carlton Court has it's own private care park for guests and visitors to the home.
Carlton Court Care Home Reviews (149)
Carlton Court Care Home has a Review Score of 9.9 (9.933) out of 10, based on 58 reviews in the last 2 years.
Over all time Carlton Court Care Home has 149 reviews.
The last 11 days of my father's life here were hell for him and his family due to the lack of empathy from some of the staff, nurses in particular. We thought our stress and heartbreak of watching our father dying before your eyes couldn’t get anywhere worse, but we were wrong. We sincerely regret...
The last 11 days of my father's life here were hell for him and his family due to the lack of empathy from some of the staff, nurses in particular. We thought our stress and heartbreak of watching our father dying before your eyes couldn’t get anywhere worse, but we were wrong. We sincerely regret the day we took him into this horrible “facility”. Raising complaints is a waste of time, they just believe everything the staff say, it’s completely biased in their favour. We can’t change the past but if by posting this review it helps stop one family bringing their loved one here then that’s a result in my eyes.
We are sorry to hear of your concerns and understand that they are being looked into in line with stage two of our negative feedback policy. Please be reassured that we take all feedback very seriously and you will receive a full and thorough response to your concerns.
Excellent. Very happy with everything.
Excellent. Very happy with everything.
Thank you very much for your excellent review, I will pass your feedback onto the team.
Mum loves being here and the staff are so good and kind. The food is fantastic and the facilities are very good.
Mum loves being here and the staff are so good and kind. The food is fantastic and the facilities are very good.
Thank you Jane for your lovely review - we are really pleased that your mother loves it here.
Our dear mum moved into Carlton Court Care Home a month ago and, so far, we have been very impressed with the level of care of all the staff, facilities, activities and catering. The introduction and moving-in process was also handled in a caring and professional manner at what was a very...
Our dear mum moved into Carlton Court Care Home a month ago and, so far, we have been very impressed with the level of care of all the staff, facilities, activities and catering. The introduction and moving-in process was also handled in a caring and professional manner at what was a very distressing time for us. We saw an improvement in Mum almost immediately.
Thank you for your kind review - it's a pleasure looking after your mum.
I wass apprehensive about moving into a care home but I am very happy here.
I wass apprehensive about moving into a care home but I am very happy here.
Thank you for your review, we are pleased that you are happy and settled here.
I have been very happy with my mother's care since she moved in October 2022. I could not wish for her to be in a better care home. I know that she is being well looked after, even when we can't visit.
I have been very happy with my mother's care since she moved in October 2022. I could not wish for her to be in a better care home. I know that she is being well looked after, even when we can't visit.
Thank you for your kind review, it's a pleasure looking after her.
Dad moved into Carlton Court Care Home in November 2022, we have had a wonderful experience thus far. The staff have been extremely helpful and supportive and he is looked after with care and dignity. I cannot praise the team enough, thank you for all you do.
Dad moved into Carlton Court Care Home in November 2022, we have had a wonderful experience thus far. The staff have been extremely helpful and supportive and he is looked after with care and dignity. I cannot praise the team enough, thank you for all you do.
Thank you for your kind review, it's been our pleasure to look after your father.
The meals provided are nourishing and nothing is too much for them in attending to any...
The meals provided are nourishing and nothing is too much for them in attending to any dietary requirements.
Staff are always kind, supportive and caring - an excellent example of person-centred care.
Thank you for your lovely review, it's our pleasure looking after your mother.
My sister was a resident for the last five weeks of her life, she felt very well cared for and was able to feel calm and secure. As her sister, I cannot thank the staff enough for their care, kindness and empathy that they showed to my sister, her granddaughter and myself. Special thanks to one...
My sister was a resident for the last five weeks of her life, she felt very well cared for and was able to feel calm and secure. As her sister, I cannot thank the staff enough for their care, kindness and empathy that they showed to my sister, her granddaughter and myself. Special thanks to one member of staff who consoled us throughout my sister's last hours and another member of staff who kindly took her to the garden, all were so caring and kind to both of us. Thank you.
Your sister was a very special lady and it was our pleasure to care for her and her family during her final weeks.
Although my mum has only been at Carlton Court Care Home for a few days, after a long stay in hospital, she is already feeling better in herself and more relaxed. The support from the management team has been great in our time of need and nothing is too much trouble. The staff are very tentative...
Although my mum has only been at Carlton Court Care Home for a few days, after a long stay in hospital, she is already feeling better in herself and more relaxed. The support from the management team has been great in our time of need and nothing is too much trouble. The staff are very tentative and caring and always with a smile on their faces. We know Mum is in good hands.
Thank you for your review, we are delighted your mother is settling into our home.
Dad was admitted from hospital for nursing care. He is relaxed and being looked after. Mum joined him a few days later so they can be together. The staff have done everything to help and ensure she is settled. The family are very happy with Carlton Court Care Home.
Dad was admitted from hospital for nursing care. He is relaxed and being looked after. Mum joined him a few days later so they can be together. The staff have done everything to help and ensure she is settled. The family are very happy with Carlton Court Care Home.
Thank you, Sue, for your lovely review, it's a pleasure looking after your parents.
I am very happy we found this care home for my husband. The staff here are excellent and they are very caring and lovely. The food is also very good. They are always ready to make changes if I ask them to. The manager is really friendly and he is always available to talk and discuss our needs. We...
I am very happy we found this care home for my husband. The staff here are excellent and they are very caring and lovely. The food is also very good. They are always ready to make changes if I ask them to. The manager is really friendly and he is always available to talk and discuss our needs. We are happy with the facilities provided. They organise activities every day and encourage my husband to take part in them. My husband is really happy staying here.
Thank you very much for taking the time to give us this feedback. We always strive to provide care that is person-centred. We are so happy that your husband has been able to settle in. We always understand each resident's needs are different and make the changes according to that.
From our initial enquiry to move day, they thought of everything. On arrival, the staff made sure my mum was...
From our initial enquiry to move day, they thought of everything. On arrival, the staff made sure my mum was welcomed and made comfortable.
As a family, we feel Carlton Court will do their best for our mum.
Thank you for this wonderful review. Moving can be a very difficult and stressful process. We work hard to make the process as easy and stress-free as possible. It's wonderful to hear that Mum is now settling in. We are very glad to welcome her and your family to our Carlton Court family.
Very happy overall. Staff are very friendly! Catering is very good. Nice and clean home.
Very happy overall. Staff are very friendly! Catering is very good. Nice and clean home.
Thank you very much for taking the time to provide us with feedback of your experiences and we always strive to provide care that is person-centred to our residents.
On visiting her, she was clearly being wonderfully cared for. Her hair had been done at the on-site hairdressers, her nails...
On visiting her, she was clearly being wonderfully cared for. Her hair had been done at the on-site hairdressers, her nails had been painted by one of the staff and she looked lovely.
Mum's memory is poor so on her return home we were delighted to be given pictures of the activities she had joined in with during her stay.
Mum herself said that the staff were all wonderful and that she couldn't have wished for anywhere better to stay if she wasn't at home.
We would be very happy to repeat the experience and feel reassured to know Carlton Court is the right place for Mum.
Thank you very much for taking the time to give us this feedback. We always strive to provide care that is person-centred. We are so happy that your mother has been able to settle in and feel comfortable at Carlton.
Very good service to my mother. They understand my mum's needs.
Very good service to my mother. They understand my mum's needs.
Being able to provide your loved one with a home that understands her needs and is able to provide her with compassionate care and outstanding services is our absolute pleasure; thank you for the kind review.
All good. Having been highly recommended by my neighbours, Carlton Court has lived up to all my expectations and more. The staff are exceptional, always friendly, ready to talk about any concerns. The surrounding are clean and comfortable, which adds to a feeling of well-being. I feel confident...
All good. Having been highly recommended by my neighbours, Carlton Court has lived up to all my expectations and more. The staff are exceptional, always friendly, ready to talk about any concerns. The surrounding are clean and comfortable, which adds to a feeling of well-being. I feel confident that the care is best possible. I would like to thank everyone, and especially one gentleman, who leads this great team. Also, another member of staff, who is welcoming always.
Thank you very much for the kind review. We are so glad that we are able to provide your loved ones with their highest possible level of care. We do aim for outstanding service, and we are confident that they will feel supported, safe and cared for. Thank you again.
The staff have been wonderful settling my mother-in-law into her new home from home. She has made new friends and is enjoying the activities, which was surprising as she is quite a reserved character! Obviously feeling comfortable there.
The staff have been wonderful settling my mother-in-law into her new home from home. She has made new friends and is enjoying the activities, which was surprising as she is quite a reserved character! Obviously feeling comfortable there.
Thank you very much for taking the time to give us this feedback. We always strive to provide care that is person-centred. We are so happy that your mother-in-law has been able to settle in and feel comfortable enough to make meaningful connections and friends at Carlton Court.
From the moment I made the initial enquiry, I have had nothing but first-class service, the care and attention to detail given to both my mother and myself are outstanding. The staff have not only looked after my mother but supported me in this very difficult time.
From the moment I made the initial enquiry, I have had nothing but first-class service, the care and attention to detail given to both my mother and myself are outstanding. The staff have not only looked after my mother but supported me in this very difficult time.
It has been an absolute pleasure getting to know your mum and the family. We are delighted that you feel supported and we are so happy that Mum is feeling comfortable and settled with her new friends.
I have to say from the outset that my review will be a bit different to others because my mum's background is Indian and she manages only very little English. The lockdown has been isolating but Carlton Court have helped us to keep in touch daily on WhatsApp using headphones and a tablet; the...
I have to say from the outset that my review will be a bit different to others because my mum's background is Indian and she manages only very little English. The lockdown has been isolating but Carlton Court have helped us to keep in touch daily on WhatsApp using headphones and a tablet; the carers have got used to the equipment and tried their best to keep us connected. As lockdown eases Carlton Court have been very good at providing us access to Mum in her room and let us test at home; they have followed DHSC guidelines unlike some. We have had a good two-way dialogue with management and even if we have not agreed on certain issues, I have felt listened to and my queries have been attended to in a timely manner. The reception staff and nurses and have been very engaging. As you would expect in any home, we have our favourite care staff and some not so! Carlton Court is a very good environment, only wish that they would have more "karuna" style activities for Indian residents but I do understand the challenges.
Thank you for taking the time to provide us with feedback of your experiences throughout the pandemic. We welcome feedback which is both positive and negative. This helps us to understand areas we can improve upon to ensure we are able to provide activities which are culturally appropriate for each of our residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (5)
- 23 Sep 2026
Carlton Court Care Home in Barnet marked World Alzheimer's Day by bringing together local healthcare professionals and community partners to raise awareness of dementia and explore ways of providing better...
- 28 Aug 2026
Residents, relatives, and team members at Carlton Court Care Home came together to celebrate the rich cultures and heritage of India and Pakistan during a vibrant two-day celebration marking Pakistan's...
- 28 Aug 2026
For many people, flying in a helicopter is a once-in-a-lifetime experience. For 96-year-old Muriel Chernack, it was a lifelong dream that she never imagined would come true. Thanks to the...
- 05 Nov 2026Organiser: Carlton Court Care Home
- 19 Nov 2026Organiser: Carlton Court Care Home
- 04 Dec 2026Organiser: Carlton Court Care Home
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Carlton Court Care Home
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
Accreditations
There are no accreditations posted yet for Carlton Court Care Home.
Meet the Team (7)

With a nursing background spanning nearly 20 years, she brings extensive clinical experience and a genuine passion for person-centred care.
Since...
With a nursing background spanning nearly 20 years, she brings extensive clinical experience and a genuine passion for person-centred care.
Since qualifying as a nurse in 2007, she has developed strong leadership and people-management skills, taking on her first Registered Manager position in 2014. She has successfully completed a Level 5 qualification in Management and Leadership within the healthcare sector and has worked extensively with individuals with complex needs, prioritising their dignity, independence, wellbeing and quality of life.
A real strength of her leadership journey has been coaching and mentoring three Deputy Managers into Home Manager roles, reflecting her commitment to developing others and building confident, capable teams.
She believes in building strong relationships with residents, families, friends and team members, based on trust, openness and mutual respect. She is also committed to working alongside the team to create a safe, warm and welcoming home where residents feel truly at home.

I’m excited to join TLC Carlton Court Care Home as Care Service Manager. I completed an MSc in Nursing and Healthcare in 2015 from the University of...
I’m excited to join TLC Carlton Court Care Home as Care Service Manager. I completed an MSc in Nursing and Healthcare in 2015 from the University of West London. After my university studies, I worked as a Supervised Practice Nurse and acquired my NMC registration in 2017. I have experience working in the NHS and Adult Social Care settings in various roles. I have also accomplished my TQUK Level 5 Diploma in Leadership and Management for Adult Care with distinction in 2023. I am very passionate about the nursing workforce, their contribution and development in Adult Social Care settings. I am a council member of London’s Social Care Nursing Advisory Council (SCNAC), FNF (Florence Nightingale Foundation) alumni and NCL Internationally Educated Nurses (IEN) ambassador. I am a recipient of the Chief Nurse Award 2024, presented by Professor Deborah Sturdy, Chief Nurse for Social Care.
I worked as a Unit Manager in TLC Carlton Court in 2022, and now I have returned to the TLC family at Carlton Court as Care Service Manager. I bring experience in problem-solving, leadership and teamwork, and I strongly trust in forming a positive and productive work environment where everyone feels valued and motivated. I have profound compassion and empathy as an advocate for residents to achieve positive outcomes in their lives with a commitment to lifelong learning.

Hi, I'm Harshita Ameta, Business Development Manager at TLC Carlton Court Care Home.
I hold an M.Sc. in Environmental Management and have over four...
Hi, I'm Harshita Ameta, Business Development Manager at TLC Carlton Court Care Home.
I hold an M.Sc. in Environmental Management and have over four years of experience in the care sector. My passion is helping people and their families access excellent care and support, ensuring they feel informed and confident throughout their care journey.
Having previously worked as a CQC Registered Manager, I have a strong understanding of the importance of delivering high-quality, compassionate, and person-centred care. I believe every individual is unique and deserves support that respects their preferences, dignity, and independence.
In my role, I enjoy building relationships with residents, families, healthcare professionals, and the wider community. My goal is to help more people find the right care solution.
I am proud to be part of a team that is dedicated to creating a warm, welcoming, and caring environment where residents can thrive.

I have over 15 years of experience in the hotel industry, having worked across five countries and gained a strong understanding of hospitality and...
I have over 15 years of experience in the hotel industry, having worked across five countries and gained a strong understanding of hospitality and guest experience.
Throughout my career, I’ve worked in a variety of hospitality settings, from pre-opening projects to different hospitality concepts, which has allowed me to adapt and grow within the industry.
I am service-focused and always look for ways to make a meaningful impact in everything I do and with everyone I meet.
In my free time, I enjoy travelling and exploring different cuisines and cultures. I also have a keen eye for art and create digital pieces inspired by “art with a message.”
As I begin my journey in the care and nursing sector for the first time, I’m excited for this new chapter and look forward to making a positive contribution.

I joined TLC Care in 2018, working across Karuna...
My name is Tina Jana Nongrum, and I am the Business Support Manager at TLC Carlton Court Care Home.I joined TLC Care in 2018, working across Karuna Manor, Kailash Manor, and now Carlton Court. From the very beginning, I embraced the organisation’s values and culture. What stood out most to me was the strong sense of community within the team.
I have 13 years of experience working in the Care Sector. I started my career as an Admin Assistant and have progressed to my current role as Business Support Manager. My role is to ensure the smooth and efficient operation of the home’s administrative and financial systems. Alongside my compassion for care, I am committed to providing the best possible service and well-being to our residents, team members, and relatives.

I am Josh Skariah Chennakkattu, and I am the Office Manager at TLC Carlton Court Care Home. I joined the home in 2023 as a General Assistant,...
I am Josh Skariah Chennakkattu, and I am the Office Manager at TLC Carlton Court Care Home. I joined the home in 2023 as a General Assistant, progressed into the Customer Service Supervisor role, and now proudly support the home as Office Manager.
Working in the healthcare sector is my passion, and I take great pride in supporting our residents, their families, and my team members every day. I hold a Master’s degree in Business Administration, specialising in Healthcare Management, from the University of Roehampton. Before joining Carlton Court, I worked as an accountant in both India and Bahrain.
I am passionate about creating a warm, positive, and welcoming environment where residents and team members feel valued, supported, and cared for.

Priyal holds a master’s degree and brings a diverse professional background to the care sector. Before beginning her journey in care, she spent six...
Priyal holds a master’s degree and brings a diverse professional background to the care sector. Before beginning her journey in care, she spent six years in aviation as a Senior Cabin Crew member and also gained valuable experience working as a Business Analyst.
Driven by her natural passion for caring for and supporting others, Priyal chose to build her career in the care sector, where she now has over four years of experience. She also holds an NVQ Level 5 in Leadership and Management for Adult Care, achieved with Distinction. Priyal works in Wellbeing, with a strong focus on creating meaningful experiences for residents and making their wishes and aspirations come true. She is passionate about ensuring that residents have opportunities to enjoy activities that reflect their individual interests, life stories and personal choices. From organising special celebrations and memorable experiences to creating engaging daily activities, Priyal strives to bring joy, purpose and connection to residents’ lives.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlton Court Care Home to verify any information. View our terms and conditions. Carlton Court Care Home has an Enhanced Service -what an Enhanced Service includes.
