I know that she is being well looked after, even when we can't visit
Andrew M (Son of Resident)
The staff have been extremely helpful and supportive and he is looked after with care and dignity
Salima M (Daughter of Resident)
The staff are very tentative and caring and always with a smile on their faces
M D (Daughter of Resident)
These prices are only a guideline, please contact Carlton Court Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Carlton Court has it's own private care park for guests and visitors to the home.
Carlton Court Care Home has a Review Score of 10 (9.964) out of 10, based on 56 reviews in the last 2 years.
Over all time Carlton Court Care Home has 128 reviews.
5.0 out of 5
I am delighted to hear that your experience was a positive one, and I want to assure you that providing exceptional service is always our top priority.
5.0 out of 5
Thank you very much for your kind review, we believe in a whole team approach and that our residents are our family.
5.0 out of 5
Thank you for your review, I will pass on your feedback to our team who will be delighted and appreciative to hear your feedback
5.0 out of 5
Thank you for your lovely review, your parents are very special and a joy to have in our family.
5.0 out of 5
Thank you so much for your kind words; we are indeed one happy family, and having your mother within it is our pleasure.
5.0 out of 5
Thank you very much for your kind words, it was a pleasure looking after your mother.
5.0 out of 5
Thank you for your kind words; it is much appreciated.
5.0 out of 5
Thank you for your kind words; your mother was a very special lady.
5.0 out of 5
Thank you so much for your lovely words; they are much appreciated.
5.0 out of 5
Thank you for your kind review, we hope to welcome you all back soon.
5.0 out of 5
Thank you for taking the time to share your positive experience. It is both humbling and inspiring. It means a lot to receive such encouraging words, and I am truly grateful for your kind sentiments. Providing exceptional care and service for our residents is always our top priority.
5.0 out of 5
I wanted to express my sincere appreciation for the positive feedback you shared. Your feedback motivates us to continue striving for excellence, and it reinforces the belief that our efforts are making a positive impact. I am delighted to hear that your experience was a positive one, and I want to assure you that providing exceptional service and person-centred care is always our top priority.
5.0 out of 5
Thank you so much for your kind review, it was an absolute pleasure to look after your mother. She was always smiling and looked so elegant every day. She was a complete joy and we would welcome her back here anytime you should need us. Have a wonderful Christmas.
5.0 out of 5
Thank you for taking the time to review our care home. We are delighted by your comments, it means so much to all our team members.
5.0 out of 5
4.0 out of 5
5.0 out of 5
Thank you very much for taking the time to give us this feedback. We always strive to provide care that is person-centered. We are so happy that your dad has been able to settle in.
5.0 out of 5
Thank you so much for your kind words its been my pleasure in assisting you both through the process.
5.0 out of 5
Thank you very much for your lovely review, your aunt is a cherished member of our community.
1.0 out of 5
We are sorry to hear of your concerns and understand that they are being looked into in line with stage two of our negative feedback policy. Please be reassured that we take all feedback very seriously and you will receive a full and thorough response to your concerns.
The Review Score of 10 (9.964) out of 10 for Carlton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I completed my Bachelor's degree in nursing in India in 2008 and worked as a Paediatric nurse from 2008 to 2010. In 2010, I came to the UK and started my Master's in advanced nursing whilst studying and worked as a unit leader in a care home. In 2011 I was promoted to a Care Coordinator and then in 2014, I was again promoted to Deputy Manager.
In 2022 I was then promoted to Home Manager. I am extremely passionate about care and looking after our elderly residents so getting the opportunity to support and guide Cooperscroft on their journey to outstanding was a huge privilege.
As Hotel Services Manager at Carlton Court Care Home, I oversee the Wellbeing services, Housekeeping, Maintenance, Kitchen and Hospitality. With 17 years of experience in the hotel industry, I bring extensive expertise in operations management.
I have an integral understanding of service excellence and attention to detail, which have been instrumental in elevating the standards of care and comfort at Carlton Court, ensuring an exceptional environment for residents, family members and TLC team members alike.
As a growing professional in Healthcare Sector, I bring a strong and diverse professional experience to my role as a Customer Service Supervisor at Carlton Court Care Home. My journey spans roles in accounting and customer service, where I developed exceptional organisational and interpersonal skills. I am passionate about fostering a warm and supportive environment for residents and their families.
I am often one of the first points of contact for residents and their families, I look forward to welcoming you to Carlton Court soon.
Bridgitte Aubrey Magno is the Business Development Manager at Carlton Court Care Home, a role she took on in March 2025. With a strong clinical background and nearly 13 years of experience in complex care, stroke, and neurology, neurosurgery, Bridgitte works closely with hospitals, community teams, and external providers to ensure smooth admissions and timely, person-centred care.
Her focus is on bridging the gap between hospital, home, and care settings—supporting families through transitions and helping residents receive the best possible support. Previously a Practice Development Lead- Nurse Educator and Clinical Lead, she brings a deep passion for nursing, education, and service excellence to every aspect of her work.
As Practice Development Lead (PDL), Abbey plays a vital role in upholding and enhancing care standards across the home. PDLs focus on clinical excellence, supporting continuous learning and development both within their home and at a group-wide level.
Abbey brings over seven years of clinical nursing experience from both Australia and the United Kingdom, with a strong background in general medicine, infectious diseases, endocrinology, and oncology.
“I am passionate about delivering world-class care through evidence-based practice. It’s a privilege to support the growth and development of our incredible team and, in doing so, help raise the standard of care we provide to our residents.”
Bridgett plays a vital role as the Business Support Manager at Carlton Court, ensuring the smooth and efficient operation of the home’s administrative and financial systems.
With a strong background in business operations and customer service, Bridgett supports the Home Manager and wider team by overseeing front-of-house services, admissions processes, invoicing, compliance, and daily coordination within the home.
Bridgett’s people-first approach helps make Carlton Court a welcoming and well-managed home where residents and their families feel supported every step of the way.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlton Court Care Home to verify any information. View our terms and conditions. Carlton Court Care Home has an Enhanced Service - more info.
