Search...

Carlton Court Care Home

112 Bells Hill, Barnet, London EN5 2SQ
Carlton Court Care Home Logo
Top 20 care home certificate
Jobs
Carlton Court Care Home logo
I know that she is being well looked after, even when we can't visitAndrew M(Son of Resident/Service User)
Carlton Court Care Home, Barnet
The staff have been extremely helpful and supportive and he is looked after with care and dignitySalima M(Daughter of Resident/Service User)
Carlton Court Care Home, Barnet
The staff are very tentative and caring and always with a smile on their facesM D(Daughter of Resident/Service User)
Carlton Court Care Home, Barnet

Carlton Court is a luxury care home in the leafy suburbs of Barnet, next to Barnet Hospital, offering expert residential, nursing and dementia care in a warm and welcoming environment where wellbeing, dignity and independence are prioritised.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing...  

Loading travel time

Care Provided by Carlton Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Carlton Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Dinesh Francis (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Parking

  • Carlton Court has it's own private care park for guests and visitors to the home.

Carlton Court Care Home Reviews (147)

Submit a Review
9.9

Carlton Court Care Home has a Review Score of 9.9 (9.932) out of 10, based on 56 reviews in the last 2 years. Over all time Carlton Court Care Home has 147 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Carlton Court Care Home
Loading...
Showing 147 reviews matching selected criteria
Review from K W (Partner of Resident) published on 26 March 2017 Submitted via Review Postal Card
Overall Experience

I am very pleased with the way my partner is looked after generally. I find sometimes there is a lack of common sense used. I will always praise one lady when she is in charge, such a caring young lady, nothing is too much trouble. Also another carer is good with my partner especially shaving him. The other staff are very good. Mostly my worry is when agency staff are looking after him some do not speak to him when they are doing anything to him. The home itself is beautiful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from FM (Friend of Resident) published on 31 January 2017 Submitted via Review Postal Card
Overall Experience

My friend aged 84 was taken to Carlton Court Care Home in November 2016 owing to her dementia as she was unable to look after herself. I went and still do visit her once a week. I must say that I was so impressed by the staff and management showing their care professionalism at all times.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H A (Husband of Resident) published on 11 July 2016 Submitted via Review Postal Card
Overall Experience

The best way to describe care home experiences is probably when things go wrong. As they do in plenty if instances, but we can confidently say Carlton home staff, nurses and managers all react positively to resolve arising problems or issues relating to medication, personal care and the well being of all residents come first. Their happiness and comfort is paramount. The great matters of Health and Safety are taken very seriously as well as a positive complaints procedure. On the whole the one-to-one staff are proactive, extremely well trained and communicate with families and residents professionally. Without a doubt based on our experiences we would recommend Carlton Court to everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chambi (Son of Resident) published on 16 March 2016 Submitted via Review Postal Card
Overall Experience
I was invited to view the work done at Carlton Court, by your Community Development Manager. It was plainly obvious that the manager, within her telephone manner, has a very professional attitude and approach with regards to quality of care for the elderly. That was very heartening to see.

The premises are obviously well designed to suit purpose, function and organisation, looks well in keeping with high professional standards. This is predicated by the fact the place was being repainted when it so obviously did not requite redecorating. That spoke volumes!!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter S (Relative of Resident) published on 20 November 2015 Submitted via Review Postal Card
Overall Experience

I sent my next of kin to stay at Carlton Court for rehab for 3 months. She is a very demanding person who needed specialist care and nursing, also physiotherapy, Carlton Court went out of their way to provide that. Her condition improved markedly during her time there and despite her impossible demands Carlton Court staff were able to cope, albeit with some difficultly, which was not of their making.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Olga G (Resident / Service User) published on 10 November 2015 Submitted via Review Postal Card
Overall Experience

I love the staff, they are very caring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Daughter of Resident) published on 22 October 2015 Submitted via Website
Overall Experience

Sadly my dad was only in the home for a few days before he passed away. However, in those few days we were so impressed with everything about Carlton Court. The home is run very professionally and the staff were all excellent. We felt totally at ease having dad in their care. We were updated on dads condition every day when we visited and the carers went out of their way to accommodate our requests. The staff were all friendly and welcoming and when dad sadly passed away we were treated with respect and allowed space and time to grieve. We are very thankful to them for making dads last days the best they could have been in the circumstances.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (10)

News
  • 28 Aug 2026

    Residents, relatives, and team members at Carlton Court Care Home came together to celebrate the rich cultures and heritage of India and Pakistan during a vibrant two-day celebration marking Pakistan's...

  • 28 Aug 2026

    For many people, flying in a helicopter is a once-in-a-lifetime experience. For 96-year-old Muriel Chernack, it was a lifelong dream that she never imagined would come true. Thanks to the...

  • 26 Jun 2026

    Residents at Carlton Court recently enjoyed a wonderful day trip to Southend-on-Sea : a much loved outing that brought together fresh sea air, great food and plenty of laughter. "I...

Upcoming Events

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: Carlton Court Care Home
  • 30 Jan 2026Recipient: TLC Care Ltd
  • 19 Jun 2025Recipient: TLC Care Ltd

Accreditations

There are no accreditations posted yet for Carlton Court Care Home.

Meet the Team (7)

Dinesh Francis
Dinesh FrancisJob Title Home ManagerJoined 2025

I completed my Bachelor's degree in nursing in India in 2008 and worked as a Paediatric nurse from 2008 to 2010. In 2010, I came to the UK and started my Master's in advanced nursing whilst studying and working as a unit leader in a care home. In 2011, I was promoted to a Care Coordinator, and then in 2014, I was again promoted to Deputy Manager.

In 2022, I was then promoted to Home Manager. I am extremely passionate about care and looking after our elderly residents, so getting the opportunity to support and guide them on their journey to outstanding was a huge privilege.

Preeti Hamal
Preeti HamalJob Title Care Services ManagerJoined 2026

I’m excited to join TLC Carlton Court Care Home as Care Service Manager. I completed an MSc in Nursing and Healthcare in 2015 from the University of West London. After my university studies, I worked as a Supervised Practice Nurse and acquired my NMC registration in 2017. I have experience working in the NHS and Adult Social Care settings in various roles. I have also accomplished my TQUK Level 5 Diploma in Leadership and Management for Adult Care with distinction in 2023. I am very passionate about the nursing workforce, their contribution and development in Adult Social Care settings. I am a council member of London’s Social Care Nursing Advisory Council (SCNAC), FNF (Florence Nightingale Foundation) alumni and NCL Internationally Educated Nurses (IEN) ambassador. I am a recipient of the Chief Nurse Award 2024, presented by Professor Deborah Sturdy, Chief Nurse for Social Care.

I worked as a Unit Manager in TLC Carlton Court in 2022, and now I have returned to the TLC family at Carlton Court as Care Service Manager. I bring experience in problem-solving, leadership and teamwork, and I strongly trust in forming a positive and productive work environment where everyone feels valued and motivated. I have profound compassion and empathy as an advocate for residents to achieve positive outcomes in their lives with a commitment to lifelong learning.

Harshita Ameta
Harshita AmetaJob Title Business Development ManagerJoined 2026

Hi, I'm Harshita Ameta, Business Development Manager at TLC Carlton Court Care Home.

I hold an M.Sc. in Environmental Management and have over four years of experience in the care sector. My passion is helping people and their families access excellent care and support, ensuring they feel informed and confident throughout their care journey.

Having previously worked as a CQC Registered Manager, I have a strong understanding of the importance of delivering high-quality, compassionate, and person-centred care. I believe every individual is unique and deserves support that respects their preferences, dignity, and independence.

In my role, I enjoy building relationships with residents, families, healthcare professionals, and the wider community. My goal is to help more people find the right care solution.

I am proud to be part of a team that is dedicated to creating a warm, welcoming, and caring environment where residents can thrive.

Moses Benedict Barnabas
Moses Benedict BarnabasJob Title Hotel Services ManagerJoined 2026

I have over 15 years of experience in the hotel industry, having worked across five countries and gained a strong understanding of hospitality and guest experience.

Throughout my career, I’ve worked in a variety of hospitality settings, from pre-opening projects to different hospitality concepts, which has allowed me to adapt and grow within the industry.

I am service-focused and always look for ways to make a meaningful impact in everything I do and with everyone I meet.

In my free time, I enjoy travelling and exploring different cuisines and cultures. I also have a keen eye for art and create digital pieces inspired by “art with a message.”

As I begin my journey in the care and nursing sector for the first time, I’m excited for this new chapter and look forward to making a positive contribution.

Biastina Jana Nongrum
Biastina Jana NongrumJob Title Business Support ManagerJoined 2026
My name is Tina Jana Nongrum, and I am the Business Support Manager at TLC Carlton Court Care Home.

I joined TLC Care in 2018, working across Karuna Manor, Kailash Manor, and now Carlton Court. From the very beginning, I embraced the organisation’s values and culture. What stood out most to me was the strong sense of community within the team.

I have 13 years of experience working in the Care Sector. I started my career as an Admin Assistant and have progressed to my current role as Business Support Manager. My role is to ensure the smooth and efficient operation of the home’s administrative and financial systems. Alongside my compassion for care, I am committed to providing the best possible service and well-being to our residents, team members, and relatives.

Josh Skariah
Josh SkariahJob Title Office ManagerJoined 2023

I am Josh Skariah Chennakkattu, and I am the Office Manager at TLC Carlton Court Care Home. I joined the home in 2023 as a General Assistant, progressed into the Customer Service Supervisor role, and now proudly support the home as Office Manager.

Working in the healthcare sector is my passion, and I take great pride in supporting our residents, their families, and my team members every day. I hold a Master’s degree in Business Administration, specialising in Healthcare Management, from the University of Roehampton. Before joining Carlton Court, I worked as an accountant in both India and Bahrain.

I am passionate about creating a warm, positive, and welcoming environment where residents and team members feel valued, supported, and cared for.

Priyal Samadhiya
Priyal SamadhiyaJob Title Wellbeing Lead

Priyal holds a master’s degree and brings a diverse professional background to the care sector. Before beginning her journey in care, she spent six years in aviation as a Senior Cabin Crew member and also gained valuable experience working as a Business Analyst.

Driven by her natural passion for caring for and supporting others, Priyal chose to build her career in the care sector, where she now has over four years of experience. She also holds an NVQ Level 5 in Leadership and Management for Adult Care, achieved with Distinction. Priyal works in Wellbeing, with a strong focus on creating meaningful experiences for residents and making their wishes and aspirations come true. She is passionate about ensuring that residents have opportunities to enjoy activities that reflect their individual interests, life stories and personal choices. From organising special celebrations and memorable experiences to creating engaging daily activities, Priyal strives to bring joy, purpose and connection to residents’ lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlton Court Care Home to verify any information. View our terms and conditions. Carlton Court Care Home has an Enhanced Service -more info.