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Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley, Surrey GU16 6SJ
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Camberley Manor is a first-class care home for our loved ones and couldn't wish for a better placeKim A(Daughter of Resident/Service User)
Camberley Manor, Camberley
The care home is absolutely wonderful, with activities daily tailored for individual needsSandra H(Respite Resident/Service User)
Camberley Manor, Camberley
Camberley Manor, Camberley

Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily...  

Care Provided by Camberley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,925
Residential Dementia CareFrom £1,850From £2,220
Nursing CareFrom £1,900From £2,220
Nursing Dementia CareFrom £1,950From £2,310

Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to an individual pre-admission assessment and any respite stay, is charged with a 10% uplift, on top of the basic weekly fee.

For detailed information about inclusions and current offers, please feel free to contact us directly, we’d be happy to assist you!

Contact Camberley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Albert Joy(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Welcome to visit the home at any time between the hours of 8 am and 10 pm

Parking

  • Camberley Manor has its own private car park for visitors to the home.

Camberley Manor Reviews (173)

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10

Camberley Manor has a Review Score of 10 (9.958) out of 10, based on 76 reviews in the last 2 years. Over all time Camberley Manor has 173 reviews.

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Showing 173 reviews matching selected criteria
Review from Sam M (Grandson of Resident) published on 2 December 2024 Submitted via Website
Overall Experience
My nan became a resident here in October, and we couldn't be happier with the experience. The staff are genuinely amazing-caring, warm, and full of positive energy. It's clear they love what they do, and it makes all the difference.
The facilities are excellent, with modern, spacious rooms and en suite bathrooms, which were a key factor for us. Everything is clean, well-maintained, and thoughtfully designed to ensure residents' comfort.
The daily activities are another highlight, with a great variety that keeps my nan active and engaged, from crafts to exercise and social events. It's wonderful to see her enjoying herself so much.
We also love the flexibility to drop in and visit at any time without arranging ahead. It creates a truly open, welcoming atmosphere and gives us peace of mind knowing we're always welcome.

I can't recommend this care home enough-our family feels so reassured knowing my nan is happy and so well cared for.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a heartwarming review of our home. We are delighted to have your nan with us and we are so pleased to support her to live a fulfilling and enriched daily life. We look forward to continuing to exceed your expectations and provide great care for your nan. I will ensure your lovely words are cascaded to the rest of the Camberley Manor family.

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Review from Grant F (Son of Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience

Experience was brief but very good. Overall very happy with the care and facilities.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you very much for your kind review of our home. I will make sure the whole team receives your praise and feedback.

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Review from Gabriella G (Granddaughter of Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience

My experience at Camberley Manor was amazing and I really recommend. The staff are incredible and are so welcoming. They made my grandad so comfortable and at peace. They are so kind and hard working and go above and beyond. The rooms are so lovely and are such a homely environment. As well as the staff, the residents are all so friendly. Really recommend.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind words. We are so pleased to hear of your positive experience and it was an absolute honour to care for your Granddad here at Camberley Manor.

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Review from Rebecca G (Granddaughter of Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience

I could not recommend Camberley Manor enough. The staff are all beyond caring and made us feel very welcome. They made my grandad feel very comfortable in his stay and he loved all of the staff, even though at times he could be a handful.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

What a lovely review. Thank you so much for sharing. We were honoured your family chose us to care for your Granddad. Your kind words will be shared with the team at Camberley Manor.

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Review from Monique F (Daughter-in-law of Resident) published on 18 November 2024 Submitted via Postal Card
Overall Experience

I can absolutely state I would recommend Camberley Manor for ones loved ones.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Many thanks for taking the time to share your positive experience of Camberley Manor. Your kind words will be shared with the wider team who aim to deliver outstanding care to our residents each and every day.

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Review from Debbie G (Daughter-in-law of Resident) published on 18 November 2024 Submitted via Postal Card
Overall Experience

I cannot fault anything. From reception all the way through, every member of staff has been so welcoming, kind, considerate and friendly. Every member of staff looked after my father in law so so well from beginning to such a beautiful calm end. I will recommend Camberly Manor to anyone looking for a home for their loved one.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Firstly, thank you for putting your trust in us to care for your dear Father in Law. We are pleased to know that we were able to support you and your loved ones during such a difficult time. Your heartfelt words mean the world to our team who aim to deliver exceptional care to our residents. Thank you so much for taking the time to share your experience of Camberley Manor.

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Review from Anoop V (Husband of Resident) published on 18 November 2024 Submitted via Postal Card
Overall Experience

My wife's been admitted 6 months ago during challenging circumstances so the choice of the care home was crucial for us both. I must say the care home has been an excellent choice - most of my expectations have been well managed and realised. I've acquired a new family of caring individuals at all levels! Long may it continue, thanks to all staff.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for taking the time to share your experience since your dear wife joined us earlier this year. At Camberley Manor, we strive to welcome not just our residents but their loved ones into our TLC Family, and we are so pleased to hear you very much feel part of it. We look forward to...  

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Review from Fiona W (Daughter-in-law of Resident) published on 13 November 2024 Submitted via Website
Overall Experience
Looked at about 8 care homes in the area, but knew as soon as I walked into Camberley Manor that this was the one I really wanted my 91 year old mother in law to move into. I immediately picked up on the warmth of the staff, the cleanliness and how professional the staff were.

We waited until a room came up and moved her in and I just felt relief that she was safe and in the best possible place.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for your heartfelt review. We are thrilled to hear that your mother-in-law is happy and settled at Camberley Manor. Our dedicated team hard to provide the best care possible, and it's wonderful to know their efforts have made such a positive impact on your family. Your...  

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Review from K S (Friend of Resident) published on 10 October 2024 Submitted via Postal Card
Overall Experience

A visit today to celebrate my friends 95th birthday. A very enjoyable and delicious lunch followed by wonderful entertainment, sing-a-long and birthday cake. The most delicious cake ever tasted. The staff are all so lovely with the residents and enjoyed the the live singing and dancing.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a lovely review. We are delighted you enjoyed the birthday celebrations hosted for your dear friend. I will ensure your kind words are shared with the wider team.

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Review from Simon H (Son of Resident) published on 5 September 2024 Submitted via Website
Overall Experience
It's only been a few days since my mother and family selected The Manor as her new Home. We call it "The Manor" because it is not a nursing home, it is her new home. I didn't realise the meaning of the sales pitch and the words "We don't use agency staff". Only a week into my mother having moved in, I now realise that the workforce is a family with close connections with not just the residents but also a team as a whole. This makes it work so well.
Food is an important part of a person's life and with my mother having special food preparation needs I have been blown away by the lengths the team goes to to ensure she gets to sample the excellent food. An example of this is that at the weekend the home had an open day and without asking and in such a natural way, a preparation of the BBQ was offered. Inclusive life supported by the Team at The Manor.

Would I recommend The Manor - no - that isn't enough. Would I shout and scream about how great it is.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a fantastic review of our team here at 'The Manor' as you fondly refer to us. Our team work tirelessly to embody our values of Truth, Love and Compassion everyday for our residents and their loved ones. To learn of your experience means the world and I will ensure your kind words are shared with the team members. It is a pleasure to support your Mum here.

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Review from Phil M (Son of Resident) published on 7 August 2024 Submitted via Website
Overall Experience

My mum had to go into hospital after a fall in her home. She was not safe living on her own, and in mum's best interests, we started looking at care homes. After looking at quite a few we settled on Camberley Manor. It all was taken care of. The manager came to see mum in a hospital to see her and assess her needs. From there mum was picked up from the hospital and brought to Camberley Manor [As respite first to see if she liked it] she then became a resident that was a year ago. The carers there are such wonderful people and the care mum receives is amazing, I don't have the words to say how caring and gentle they are. Mum sees them as part of her family. The team they have on the different floors remain the same so there is continuity and they know mums needs before she does. I can't speak highly enough and would like to give a special mention to the Team Leader and her team on the Tulip Floor. Thank you I couldn't have picked a better care home. Thank you so much.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such heartwarming feedback on your experience since Mum joined us at Camberley Manor. We are thrilled to learn that the outstanding care provided by our Tulip team has not gone unnoticed. It is a pleasure and honour to care for your Mum here and to be considered as part of her family is the greatest compliment we could receive, thank you!

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Review from Richard S (Son of Resident) published on 2 August 2024 Submitted via Website
Overall Experience

Care leaves me with confidence that my mother is safe and physically and medically cared for. Staff are considerate and rigorous. They are accessible if I call or email and are always responsive to my questions.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to review Camberley Manor. We are so pleased to hear your kind words about the home and care provided for Mum. I will share your positive comments with the rest of the team.

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Review from J D (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

The team at Camberley Manor has been so helpful and supportive from the first phone call they all understand how important it was for us to have a safe, happy new home for my Dad. Dad needed urgent care and support and we are so thankful and impressed by how the team has helped us at such short notice and with such urgency.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for your wonderful review, a true reflection of what we aim to deliver here. It is a pleasure caring for your loved one and I will ensure your praise is shared with the wider team.

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Review from B P (Relative of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

Excellent! Very good service. Will come over a day soon.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a great review of our home. We are delighted to learn how pleased you are with your loved one's care. I will ensure your kind comments are shared with the rest of the team.

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Review from R B (Resident / Service User) published on 2 August 2024 Submitted via Website
Overall Experience

Camberley Manor Care Home is a home from home... I can't fault it. Carers and staff are friendly and helpful with a smile whenever asked for help. Meals are varied and tasteful. Activities organised should interest all. There is a lovely garden with walkways for residents to enjoy. Relatives visiting say they feel welcome to visit. The home feels a happy place.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

What a lovely review, thank you! It is a pleasure to have you with us and part of our Camberley Manor family. We look forward to continuing to support you and provide a great experience. I will share your lovely feedback with the team as they will be thrilled.

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Review from M P (Wife of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

Very professional service. Slight misguidance with regard to cost and payment. Otherwise excellent.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing your great review of Camberley Manor Care Home, it's appreciated. During our initial conversation, we provided a guideline fee prior to a pre-admission assessment and are then able to confirm costs once we have a full and comprehensive understanding of your loved one's needs....  

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Review from Martin D (Son of Resident) published on 26 July 2024 Submitted via Website
Overall Experience
My mother moved to Camberley Manor at the beginning of Dec. 23. From the first second she was made to feel welcome. All of the staff were most welcoming and attentive.
Before choosing Camberley Manor I visited 12 other homes in the area and visited Camberley Manor 3 times before deciding on Camberley Manor. My decision was never regretted. My contact with the home was excellent. On calling to discuss Mum's care I always received excellent information. When visiting I was always greeted by my first name and made to feel welcome.
Camberley Manor has a fantastic system that allows me to log on and see all of mum's medical and behavioural notes which were constantly updated. This was most reassuring since I live abroad. Mum had mobility issues and refused walking aids. (She did not need them) However, Camberley Manor worked with a physiotherapist who did a fantastic job in getting Mum mobile and accepting a walking stick!

Full marks to Camberley Manor.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to leave us a review and your kind words. It was an honour to have Mum with us and to read the feedback about your positive experience is touching. We are delighted you were pleased with the service provided by our onsite physio also. I will ensure your comments are shared with the team.

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Review from L F (Son of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

Very happy with the care and staff that work at the home, I was so glad that my Mum was accepted into Camberley Manor. Having seen her settle in gives us great piece of mind that she is in such a good place and receiving the best care. Highly recommend!

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing such a lovely review of your experience since Mum joined us. It is a pleasure to have her with us and we are delighted at your comments which we will certainly share with the team involved in her care.

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Review from Martin W (Son of Resident) published on 25 July 2024 Submitted via Website
Overall Experience

The staff and facilities at Camberley Manor are excellent. The variety of activities that are available each week is outstanding. My Dad enjoys yoga, Thai chi, keep fit, the book club, and even some dancing. The standard of care and the regular communications and updates are particularly valuable.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for taking the time to review us. We are delighted you are happy with the care your father is receiving. It is a pleasure to have him with us and we look forward to continuing to deliver an outstanding service for him and yourselves.

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Review from Susan W (Daughter of Resident) published on 22 July 2024 Submitted via Website
Overall Experience

My Mum has been a resident at Camberley Manor for over two-and-a-half years. As I live abroad, I have not been able to visit her as much as I would like, but I have been able to keep in touch via the home's excellent, and usually daily, updates on their Facebook page. Through the photos and videos posted there, I could see her taking part in the many and varied activities which the home organises, and witness the delight on her face at the visits from therapy animals, or singing along to songs from times gone by! The staff are very observant and attentive, and soon got to know my Mum well and treat her as the individual she is. Unfortunately, my Mum's dementia is severe and has become progressively worse, which poses considerable challenges that the staff have dealt with, with huge flexibility, insight, and compassion. Camberley Manor has truly become my Mum's real home in her - and in our - hour of need.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind and heartfelt feedback about the care Camberley Manor has provided for your Mum. It truly means the world when relatives notice the special care and attention our team members offer our residents and your loved ones, and we are so pleased you feel supported. We will ensure your lovely words are shared with the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (51) & Events (17)

News
  • 30 Jul 2026

    Our residents recently enjoyed a delightful afternoon out at Squire's Garden Centre in Woking, where there was plenty to see, explore, and enjoy. The trip gave everyone the opportunity to...

  • 30 Jul 2026

    There was plenty of energy, laughter, and a splash of 80s nostalgia at Camberley Manor as we celebrated National Physical Fitness Day with our very own 80s Sports Day! Residents...

  • 30 Jul 2026

    This week at Camberley Manor, we celebrated Bee Happy, Bee Healthy Week by focusing on the important connection between health and happiness. Our residents and team enjoyed a variety of...

Upcoming Events
  • 31 Jul 2026Organiser: Camberley Manor
  • 06 Aug 2026Organiser: Camberley Manor
  • 12 Aug 2026Organiser: Camberley Manor

Awards / Recognitions (23)

  • 30 Jan 2026Recipient: TLC Care Ltd
  • 19 Jun 2025Recipient: TLC Care Ltd
  • 31 Jan 2025Recipient: TLC Care Ltd

Accreditations

Meet the Team (9)

Albert Joy
Albert JoyJob Title:Home ManagerJoined: 2022

Albert Joy joined Camberley Manor in October 2022 as Care Services Manager and has recently been promoted to Home Manager.

A qualified Registered Nurse since 2010, Albert completed his training in India and brings over eight years of diverse clinical experience across hospital and pre-hospital settings in India, Dubai, and the UK. He has a strong background in accident and emergency care and most recently served as a Deputy Charge Nurse within the NHS, where he further honed his clinical expertise and leadership capabilities.

Albert was drawn to the TLC Group by its commitment to creating an exceptional workplace and a cohesive team environment focused on delivering the highest standards of care to residents.

Emily Burr
Emily BurrJob Title:Care Services ManagerJoined: 2026

After graduating with a BSc (Hons) in Adult Nursing, Emily began her career within the NHS on a Respiratory ward, before moving to an Acute Dependency Unit. Emily then progressed to the role of Sister, leading the care of respiratory step-down patients during the Covid-19 pandemic.

Driven by a passion for education and workforce development, she transitioned into higher education at the University of Surrey, where she recently worked as an Adult Nursing Lecturer. Here, she completed a Postgraduate Certificate in Education for Healthcare Professionals. During her time at the University, Emily led the Year One Nursing Curriculum for Adult Nursing and was the lead for Objective Structured Clinical Examinations (OSCEs), helping to prepare the next generation of nurses for clinical practice.

Alongside Emily's academic role, she maintained her clinical practice as a Bank Registered Nurse at Camberley Manor Care Home, strengthening her connection to the care home sector - a setting where her healthcare journey first began as a Care Assistant, while studying for her nursing degree. Emily is now proud to have returned to Camberley Manor as Care Services Manager, bringing together her experience in clinical leadership, education, and person-centred care to support both residents and colleagues in delivering outstanding care.

Amber Luscombe
Amber LuscombeJob Title:Business Development ManagerJoined: 2025

Amber joined the Camberley Manor team in November, bringing with her five years of experience in the private care sector. Specialising in administrative operations, sales enquiries, and customer service, she is dedicated to delivering exceptional support to residents and families. She has a genuine passion for building meaningful relationships and is committed to delivering excellence in every aspect of service.

Before entering the care sector, Amber spent twelve years as a Senior Manager for one of the UK’s largest retailers, where she developed extensive leadership, organisational, and customer-focused skills. Her diverse background and dedication to high-quality service make her a valuable addition to the Camberley Manor team.

Cliff Owens
Cliff OwensJob Title:Hotel Services ManagerJoined: 2025

Cliff pursued an early career in hospitality, starting as a chef within Intercontinental, Whitbread and Marriott International. Working his way up to Executive Chef, at the 650-bedroom Renaissance Hotel at Heathrow.

In time, Cliff moved into Food and Beverage Management at the Grosvenor Square Marriott, where he supported a 14-million-pound refurbishment for Maze by Gordon Ramsay. He then moved to the Twickenham Marriott, as Operations Manager, a unique new opening hotel attached to the iconic England Rugby Stadium.

Cliff quickly excelled to General Manager at Hendon, Ettington Park, Brands Hatch and Woodlands Park.

After COVID and for the past three years, he has been the Hospitality Manager at another private luxury Care home.

Cliff is dedicated to delivering outstanding service across all areas of the home, always keeping the needs and wellbeing of residents at the heart of everything he does.

Salika Handi
Salika HandiJob Title:Business Support ManagerJoined: 2023

Salika Handi is an accomplished Finance and HR Manager with over 15 years of international experience spanning the banking and hospitality sectors in the UK, Qatar, and Sri Lanka. Her career includes notable positions at globally recognised organisations such as HSBC, Qatar Airways, and Hertfordshire Council, where she developed a strong foundation in financial management and service excellence.

Salika holds dual Master’s degrees—an MBA from Kingston University and an MBS from the University of Colombo—bringing a robust academic background to complement her practical expertise.

Since joining TLC in December 2023, Salika has played a key role in ensuring the smooth and efficient operation of both finance and HR functions. Her passion for resident well-being and her commitment to delivering exceptional service are reflected in her approach to supporting not only residents, but also their families and visitors.

Salika’s dedication to fostering a warm, inclusive, and compassionate environment is a true embodiment of TLC’s values of Truth, Love, and Compassion, which she brings to life in every aspect of her work.

Dimpal Gadher
Dimpal GadherJob Title:Office ManagerJoined: 2022

Dimpal joined TLC in May 2022 as Head Housekeeper at Camberley Manor and quickly distinguished herself through her dedication, professionalism, and passion for providing exceptional service. Thanks to the supportive environment at TLC, she embraced opportunities for growth and development, earning recognition as an Onboarding Champion, Manual Handling Champion, and Engagement Champion.

In April 2023, Dimpal transitioned into the role of Admin Assistant and has since been promoted to Office Manager. In this role, she plays a vital part in the day-to-day running of the home, fostering strong relationships with residents’ families and ensuring a warm, welcoming atmosphere.

Dimpal takes great pride in creating meaningful connections with those around her and is deeply committed to the values of care and compassion that define Camberley Manor. Outside of work, she enjoys listening to Bollywood music and spending quality time with her family.

Lewis Biggs
Lewis BiggsJob Title:Head ChefJoined: 2025

Lewis has over a decade of experience, working on the front line in the Kitchen. He has also joined us from the private care sector, and we are excited to witness and taste his culinary skills.

Hannah Andrews
Hannah AndrewsJob Title:Wellbeing LeadJoined: 2026

Hannah is delighted to be joining the team in her new role as Wellbeing Lead. Before coming to Camberley Manor, Hannah worked in Extra Care and the community as an Independent Living Team Leader, where she gained experience supporting people to live independently and achieve their goals. During this time, Hannah also studied for and achieved her Level 5 Leadership in Adult Care qualification.

Outside of work, Hannah enjoys paddleboarding during the summer months, whenever the weather allows. She loves coffee and a good chat, and is looking forward to getting to know all our residents, families and friends over the coming months.

Crystal Degracia
Crystal DegraciaJob Title:Customer Service SupervisorJoined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.

What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.

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