
Camberley Manor is a first-class care home for our loved ones and couldn't wish for a better placeKim A(Daughter of Resident/Service User)

The care home is absolutely wonderful, with activities daily tailored for individual needsSandra H(Respite Resident/Service User)


Camberley Manor is a first-class care home for our loved ones and couldn't wish for a better placeKim A(Daughter of Resident/Service User)

The care home is absolutely wonderful, with activities daily tailored for individual needsSandra H(Respite Resident/Service User)


Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents and their families.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily...
Care Provided by Camberley Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to an individual pre-admission assessment and any respite stay, is charged with a 10% uplift, on top of the basic weekly fee.
For detailed information about inclusions and current offers, please feel free to contact us directly, we’d be happy to assist you!
The price(s) shown are provided by the care home. Contact Camberley Manor for full pricing details and T&Cs.
Contact Camberley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Albert Joy(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Number of floors: 4
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Welcome to visit the home at any time between the hours of 8 am and 10 pm
Parking
- Camberley Manor has its own private car park for visitors to the home.
Camberley Manor Reviews (173)
Camberley Manor has a Review Score of 10 (9.958) out of 10, based on 76 reviews in the last 2 years.
Over all time Camberley Manor has 173 reviews.
Thank you to everyone, you are all very much appreciated.
What a lovely review! Thank you so much. We really do pride ourselves on the care and family feel of our lovely home.
I would like to thank all the staff at Camberley Manor for the unique care provided for my Nan for the last few important years of her life. The carers, nurses, receptionists, cleaners chefs, activities, managers, and everybody who make the home such a family unit. When choosing a home for your loved one, you hope you have made the right decision. We definitely did that when we chose Camberley Manor. Hats off to all of you for your care, commitment, and compassion. Thank you so much.
Hi Tracey. What a lovely review, we will be sure to pass this thanks onto everyone at the Camberley Manor family.
My mum has been a resident at Camberley Manor Care Home for a month. Although it has only been a relatively short time for Mum to adjust to her new home, it is clear to us as a family that she is in very capable and loving hands! The staff have been amazing and so helpful throughout and I would just like to thank you all for being so kind, so helpful and so professional. I personally could not ask for more. Truly outstanding!
Thanks, Simonne! What a lovely review. We love being able to care for Mum and making sure she is engaged daily.
The care home facilities are brilliant, the home is kept ultra-clean and Covid friendly. The staff at Camberley Manor are exceptional, I couldn't have asked for more caring staff to look after my dad in his time of need. The management and all the staff that work with them went well above and beyond. They care, not just for the resident but also for the family, and it made such a big difference to us as a family. What makes a care home special is when the staff really care, are passionate about service and always take the time to check everything is ok and if they can do anything.
Thank you all from all of us.
Thank you so much for such a lovely review. Looking after your father was an absolute pleasure, and we always look to go above and beyond not only for the resident but family too. Please do let us know if we can support you at all with anything in the future
In the short time my mum came to Camberley Manor Care Home the care she received was truly amazing and caring. The staff always made sure that me, my sister and my dad were ok on a daily basis. My mum received the best love and compassion and care and went above and beyond. Camberley Manor is a first-class care home for our loved ones and couldn't wish for a better place for our loved ones to be in the autumn of their lives. Truly outstanding. Love to you all.
Hi Kim. Thanks so much for such a lovely review. It was a pleasure to look after your mum whilst she was with us.
Almost 6 months have passed since Mum moved in, she has settled wonderfully, all of the care staff, nurses, and management, which includes everyone from cleaners, laundry, and administration are so caring and helpful, nothing is too much trouble. Camberley Manor is a family and we, my family and I, are so thankful to be a part of that family.
Thank you all for all you do for my wonderful mum and us, you truly are very special.
This certainly made my heart warm today! Thank you so much for such a lovely review of our home. We love the fact you are a part of our Camberley Manor family.
What can I say, not enough space here to write everything? From the moment I brought my beautiful mum into your care, I knew I did the right thing - firstly Camberley Manor Care Home, I see as a beautiful home, holiday, hotel, exceptionally clean, modern, "stunning". More importantly, your staff are outstanding "angels", "friends", caring, compassionate and loving people. They care for everyone, patients and family, my mum had the utmost best carer in her final two weeks of life with you. I am so grateful you took her in, I only wish I had done earlier. Love you lots. Thank you.
Hi Amanda, thank you so much for an amazing review. We are so glad we could provide Mum with the care that she absolutely deserved.
Since Dad arriving at Camberley Manor three weeks ago we have all been so impressed with it. The manager and care services manager made it as simple as possible so that he could transfer quickly from hospital and they were very efficient and warm at such a difficult time. All the staff have been very friendly and professional and the environment is just first-class, every attention to detail wherever you look and always very clean and fresh. There are so many little areas indoors providing interest, places to meet or to sit comfortably and many good quality activities going on each day. Outside the garden has been beautifully thought out and provides a safe place to stroll and sit in peaceful areas. Dad has also started enjoying eating again due to the meals being just the right size, of excellent quality and beautifully presented. Care seems to be excellent and the staff appear to be a happy team - all very reassuring and such a relief to know that Dad is in good, safe hands.
Hello Christine, thank you for such a lovely review of our home!
The fabulous home and staff are amazing, but today was a very sad day. My mother in law who had been there over two years and spent her life savings had to leave. Not management in the home but those who control finances would not compromise and accept local authority rate and let her stay. So had to move to another home, just hope she settles in, has taken a long time for her to settle where she was. You would have thought everything everyone has been through this last year, that duty of care would be more important than money? My rating on management does not reflect the management in the home.
Have always found the care staff and management very approachable and helpful. Any queries I may ever have had have been dealt with quickly and in a professional manner. Whenever I go up to visit my mum she is always happy which to me means a lot. Also, her room and bedding are kept very clean and tidy each day.
Hi Sue. Thank you for such a lovely review! We love having Mum at Camberley Manor.
I can not thank Camberley Manor enough for all they have done for my mum. You are so kind and caring. Thank you.
Hi Stuart. We really appreciate the review. We love having Mum at Camberley Manor, such a character!
Mum has been very happy since moving in last year. She always has plenty of activities to join in, company to chat with and lovely, caring staff looking after her. As a family, this has given us great peace of mind. Beautiful home and gardens. All the staff have been superb. Thank you team Camberley Manor!
Hi Lizzie. Thank you so much for a wonderful review! We love having Mum with us.
My experience at Camberley Manor is that all staff are very friendly, efficient and kind. The care home is set out beautifully, very clean and a lovely place to come to see my husband, who is comfortable and looked after as I would like him to be.
What a lovely review, thank you so much! We take great pride in providing amazing care in a comfortable environment
I arrived at Camberley Manor after an emergency major operation at the hospital. The TLC I have received here from all the staff has put me back together again. The nurses and carer are professional, and all the staff are helpful and kind. The atmosphere is jolly, and that has really aided my recovery. I would certainly come back here, should I need to, and recommend it to others.
Thanks for such a lovely review Kathryn! We loved having you with us. Do keep in contact!
The carers are lovely and kind as well as professional. It is a huge relief to know that my mother-in-law is safe and having her physical and mental needs met in such a beautiful environment.
Hi Gill! What a lovely review. Your mother-in-law has swiftly become a part of the Camberley Manor family - we are very much looking forward to eventually inviting you into the home in the near future!
I am very happy here and safe. Lovely views from my room.
Thank you so much! So glad you like the home and have settled in well, you have fast become a part of the family!
The home is lovely. Everyone has been so kind.
Many thanks so much for your kind words, it is much appreciated.
A very welcoming and caring team. All members of staff are approachable and answer all questions promptly. This review is left during the Covid 19 pandemic, so I'm unable to answer questions re cleanliness or services fully. My review was all good but could well be excellent. Looking forward to finding out soon.
Thanks for such a lovely review so early on! Mum has settled in so well.
Staff were lovely, so caring, nothing ever seemed too much trouble.
The community manager was our first communication with Camberley Manor and one of the best. Professional but so human, easy to talk to. A special personal thank you to your community Manager.
Thanks Viv for such a lovely review of our home. We are hugely proud of everyone at Camberley Manor and incredibly touched by your review.
Too early to comment on the functioning of the home, but all good so far, 2 days in. This review is about the pre-home/check-in process for which we cannot thank the community development manager and the care services manager enough. They were very helpful with our initial evaluation and the community development manager answered all the questions helpfully and professionally (my sister is a nurse practitioner). Once we had chosen them, the care services manager offered to manage the whole process of moving our mother from the hospital which was a great relief. The community development manager was also very helpful and knowledegable about the funding options. It was very complicated and difficult as my mother had Covid and is terminally ill with cancer. Both managers worked brilliantly together covering both the medical and admin. There were lots of problems with the hospital and we all worked together as a great team to get Mum out. Mother hated every minute in the hospital and was desperate to get out. Since being out she is a different woman and feels like she is living in a luxury hotel. Thanks guys.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (51) & Events (17)
- 30 Jul 2026
Our residents recently enjoyed a delightful afternoon out at Squire's Garden Centre in Woking, where there was plenty to see, explore, and enjoy. The trip gave everyone the opportunity to...
- 30 Jul 2026
There was plenty of energy, laughter, and a splash of 80s nostalgia at Camberley Manor as we celebrated National Physical Fitness Day with our very own 80s Sports Day! Residents...
- 30 Jul 2026
This week at Camberley Manor, we celebrated Bee Happy, Bee Healthy Week by focusing on the important connection between health and happiness. Our residents and team enjoyed a variety of...
- 31 Jul 2026Organiser: Camberley Manor
- 06 Aug 2026Organiser: Camberley Manor
- 12 Aug 2026Organiser: Camberley Manor
Awards / Recognitions (23)
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
- 31 Jan 2025Recipient: TLC Care Ltd
Meet the Team (9)

Albert Joy joined Camberley Manor in October 2022 as Care Services Manager and has recently been promoted to Home Manager.
A qualified Registered Nurse since 2010, Albert completed his training in India and brings over eight years of diverse clinical experience across hospital and pre-hospital settings in India, Dubai, and the UK. He has a strong background in accident and emergency care and most recently served as a Deputy Charge Nurse within the NHS, where he further honed his clinical expertise and leadership capabilities.
Albert was drawn to the TLC Group by its commitment to creating an exceptional workplace and a cohesive team environment focused on delivering the highest standards of care to residents.

After graduating with a BSc (Hons) in Adult Nursing, Emily began her career within the NHS on a Respiratory ward, before moving to an Acute Dependency Unit. Emily then progressed to the role of Sister, leading the care of respiratory step-down patients during the Covid-19 pandemic.
Driven by a passion for education and workforce development, she transitioned into higher education at the University of Surrey, where she recently worked as an Adult Nursing Lecturer. Here, she completed a Postgraduate Certificate in Education for Healthcare Professionals. During her time at the University, Emily led the Year One Nursing Curriculum for Adult Nursing and was the lead for Objective Structured Clinical Examinations (OSCEs), helping to prepare the next generation of nurses for clinical practice.
Alongside Emily's academic role, she maintained her clinical practice as a Bank Registered Nurse at Camberley Manor Care Home, strengthening her connection to the care home sector - a setting where her healthcare journey first began as a Care Assistant, while studying for her nursing degree. Emily is now proud to have returned to Camberley Manor as Care Services Manager, bringing together her experience in clinical leadership, education, and person-centred care to support both residents and colleagues in delivering outstanding care.

Amber joined the Camberley Manor team in November, bringing with her five years of experience in the private care sector. Specialising in administrative operations, sales enquiries, and customer service, she is dedicated to delivering exceptional support to residents and families. She has a genuine passion for building meaningful relationships and is committed to delivering excellence in every aspect of service.
Before entering the care sector, Amber spent twelve years as a Senior Manager for one of the UK’s largest retailers, where she developed extensive leadership, organisational, and customer-focused skills. Her diverse background and dedication to high-quality service make her a valuable addition to the Camberley Manor team.

Cliff pursued an early career in hospitality, starting as a chef within Intercontinental, Whitbread and Marriott International. Working his way up to Executive Chef, at the 650-bedroom Renaissance Hotel at Heathrow.
In time, Cliff moved into Food and Beverage Management at the Grosvenor Square Marriott, where he supported a 14-million-pound refurbishment for Maze by Gordon Ramsay. He then moved to the Twickenham Marriott, as Operations Manager, a unique new opening hotel attached to the iconic England Rugby Stadium.
Cliff quickly excelled to General Manager at Hendon, Ettington Park, Brands Hatch and Woodlands Park.
After COVID and for the past three years, he has been the Hospitality Manager at another private luxury Care home.Cliff is dedicated to delivering outstanding service across all areas of the home, always keeping the needs and wellbeing of residents at the heart of everything he does.

Salika Handi is an accomplished Finance and HR Manager with over 15 years of international experience spanning the banking and hospitality sectors in the UK, Qatar, and Sri Lanka. Her career includes notable positions at globally recognised organisations such as HSBC, Qatar Airways, and Hertfordshire Council, where she developed a strong foundation in financial management and service excellence.
Salika holds dual Master’s degrees—an MBA from Kingston University and an MBS from the University of Colombo—bringing a robust academic background to complement her practical expertise.
Since joining TLC in December 2023, Salika has played a key role in ensuring the smooth and efficient operation of both finance and HR functions. Her passion for resident well-being and her commitment to delivering exceptional service are reflected in her approach to supporting not only residents, but also their families and visitors.
Salika’s dedication to fostering a warm, inclusive, and compassionate environment is a true embodiment of TLC’s values of Truth, Love, and Compassion, which she brings to life in every aspect of her work.

Dimpal joined TLC in May 2022 as Head Housekeeper at Camberley Manor and quickly distinguished herself through her dedication, professionalism, and passion for providing exceptional service. Thanks to the supportive environment at TLC, she embraced opportunities for growth and development, earning recognition as an Onboarding Champion, Manual Handling Champion, and Engagement Champion.
In April 2023, Dimpal transitioned into the role of Admin Assistant and has since been promoted to Office Manager. In this role, she plays a vital part in the day-to-day running of the home, fostering strong relationships with residents’ families and ensuring a warm, welcoming atmosphere.
Dimpal takes great pride in creating meaningful connections with those around her and is deeply committed to the values of care and compassion that define Camberley Manor. Outside of work, she enjoys listening to Bollywood music and spending quality time with her family.

Lewis has over a decade of experience, working on the front line in the Kitchen. He has also joined us from the private care sector, and we are excited to witness and taste his culinary skills.

Hannah is delighted to be joining the team in her new role as Wellbeing Lead. Before coming to Camberley Manor, Hannah worked in Extra Care and the community as an Independent Living Team Leader, where she gained experience supporting people to live independently and achieve their goals. During this time, Hannah also studied for and achieved her Level 5 Leadership in Adult Care qualification.
Outside of work, Hannah enjoys paddleboarding during the summer months, whenever the weather allows. She loves coffee and a good chat, and is looking forward to getting to know all our residents, families and friends over the coming months.

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.
What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Camberley Manor to verify any information. View our terms and conditions. Camberley Manor has an Enhanced Service -more info.