Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
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9.9 140 Reviews
  • Camberley Manor, Camberley
Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

Residents receive personalised care from skilled carers and nurses, guided by an established leadership team. Every individual is treated with dignity and respect, with a focus on comfort, wellbeing and independence. Personal preferences are valued, enabling a fulfilling lifestyle tailored to each person’s needs and wishes. For those living with memory loss, thoughtful and sensitive dementia care promotes confidence and quality of life.

The home itself is beautifully designed and maintained to a high standard, with tasteful interiors and a warm, homely atmosphere. Landscaped gardens are accessible year round, offering peaceful seating areas to enjoy with family and friends. Facilities include a cinema, hair and beauty salon, traditional pub and putting green, encouraging leisure, social connection and relaxation.

Camberley Manor is a vibrant part of the local community, welcoming visits from groups and organisations to foster inclusion and engagement. Visitors are always welcome to experience the warm and caring environment that makes Camberley Manor a truly special place to live.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1650 – £1750
  • Self-Funded Residential Dementia Care: £1850 – £1900
  • Self-Funded Nursing Care: £1750 – £1850
  • Self-Funded Nursing Dementia Care: £1850 – £1900
  • RESPITE Self-Funded Residential Care: £1982 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £2220 – £2520
  • RESPITE Self-Funded Nursing Care: £2100 – £2220
  • RESPITE Self-Funded Nursing Dementia Care: £2220 – £2280

These prices are only a guideline, please contact Camberley Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Girlie Braga (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Welcome to visit the home at any time between the hours of 8 am and 10 pm

Parking

  • Camberley Manor has its own private car park for visitors to the home.

9.9

Camberley Manor has a Review Score of 9.9 (9.923) out of 10, based on 58 reviews in the last 2 years.
Over all time Camberley Manor has 140 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Camberley Manor
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Total of 140, showing 121-140
Review from Bev C (Friend of Resident) published on 26 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited a resident on many occasions at this delightful care home. It has the most fantastic staff and the building and grounds are stunning. The decor is modern and uncluttered. The rooms are well maintained and spotlessly clean. The menus are varied and of the very high standard. I would
have no hesitation in recommending this wonderful care home. It is of 5* hotel standard with fantastic features and amenities, such as an in-house hair salon/barbers and a cinema room. There are high-quality activities put on regularly by the residents and the staff get involved in all celebrations such as Halloween, pancake day, easter etc.
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Review from Jan J (Daughter of Resident) published on 14 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since new management has joined Camberley Manor the nursing home has been turned around. There are more permanent friendly, approachable staff who are very knowledgeable, especially with residents living with dementia. My mothers well being has been totally lifted and the care she is receiving is second
to none.
I have not seen any agency staff during the day anymore which to me is only a good thing, as there is continuity within the home.


Well Done Camberley Manor you are all doing an amazing job.


And thank you for looking after my mum so well, I have not seen her smile so much.

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Review from Arthur L (Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the past month, there has been a more positive feel in the home and everything seems to be more secure. It feels better that there is more staff connected with the home rather than agency staff.
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Review from Sean G (Son of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum has been in Camberley Manor her health has deteriorated due to her conditions and the staff have always treated mum with care and compassion.
The only concerns we have are the turnover in staff and management since her arrival.
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Review from June T (Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I know and my family know that I needed the support following my operation last year.
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Review from R E (Son of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Camberley Manor is a very well designed home with a very good layout, very large bedrooms and facilities for residents and relatives.
My Mother, 93, has been here for 8 months.
The range of activities and the team are excellent.
There have been too many management changes; too many agency staff and
inconsistency in unit control and organisation.
I do believe my Mother has been well cared for and looked after.
The worst element is the effect the residents with severe dementia on Clover Unit have on the atmosphere for other residents and relatives.
Follow through of concerns I have raised has been variable.
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Review from J G (Son of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Camberley Manor is a very pleasant home with a welcoming atmosphere and staff who really care for the residents. A real home from home.
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Review from Debbie T (Friend of Resident) published on 7 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I visited last Tuesday afternoon I was struck by the friendly yet professional greeting I received and buzzing atmosphere.
The staff I saw interacting with residents seemed genuinely caring and I was overwhelmed with high standards of cleanliness and comfort in a hugely stimulating environment
I would gladly recommend without hesitation.
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Review from Jac (Daughter of Resident) published on 5 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities and a welcoming and extremely comfortable environment that offers many opportunities to enjoy life. Afternoon concerts, regular activities and an exceptionally pleasant staff at reception who make a massive effort to get to know residents mean that people can feel part of life rather
than cut off from what is going on - this is quite unusual in the care home industry and much appreciated. GP excellent and visits weekly, making time for everyone and quick to act if problems.
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Review from Nicola S (Daughter of Resident) published on 7 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Camberley Manor is most certainly "Home from Home". The staff are faultless with an amazing understanding that not everyone is the same! The care and love my mother has received since her time at Camberley Manor is more than we could have ever wished for. It gives us as a family peace of mind.


My

mother especially enjoys the fact that most of her pets can come and visit her. Very animal-friendly place which everyone loves.


Camberley Manor has brought my mum back to life after what has been a very tough 2 years. I can't thank them all enough.

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Review from Michael P (Son of Resident) published on 7 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
"All things bright and beautiful" are the words that come to mind when one enters Camberley Manor Care Home. Not only are these newly built premises light and airy, giving out onto a lovely garden area, but even more important is the happy, caring, and comforting approach of the staff in their everyday
interaction with the residents. One feels this from the moment one is greeted at the friendly reception area.
I am so grateful that my 100-year-old mother is in such a nice place and in such good hands. Her quality of life has improved so much, and she seems to have taken on a new lease of life since she took up residence there, one year ago. She enjoys the daily activities, including singing, games played, knitting and physical exercises all carried on in such a lovely friendly atmosphere. They even have theme days, and special guests coming in, all of which is so inspiring. Along with the regular meals and general nursing care her health has just improved over her time there.
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Review from Colin T (Friend of Resident) published on 1 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was a resident of this wonderful care home for 11 months. My first impression was of an impressive purpose built facility with many amenities for the residents.
My friend had a large, comfortable well-lit room which allowed her to relax, enjoy and maintain her dignity. The facility was spotlessly
clean and tidy at all times.
The food was more than sufficient with a good selection each day.
The real jewel in the crown was the staff. They were caring, professional, friendly and understanding, all that one could wish for. Each one was prepared to do that little bit extra.
When we visited they were welcoming, friendly and supportive. It really is ' The Camberley Family' and this was confirmed by residents who had been there for much longer than my friend.
I would have no hesitation in recommending Camberley Manor for residential and nursing care.
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Review from Nicholas H (Son of Resident) published on 27 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went into a nursing home about two years ago. Initially, the care was good at the home although the room was small and being on the main road was noisy. However, the standard of care deteriorated markedly with a few staff and a lack of care and cleanliness. After a visit to the hospital, which
was avoidable if his care had been up to scratch we decided to move him urgently. We visited several but the most welcoming and attractive was Camberley Manor. The whole atmosphere from the reception desk to the rooms was totally different, with staff who were friendly and seemed to be enjoying their jobs.
My father moved in and was so well looked after. The care was top class - loving and attentive. The room and lounge facilities were beautifully kept and the food was more than adequate. Thoroughly recommend it. Our only regret was that we did not move him in before. Also, the costs were considerably cheaper than in the first home. The "sun" does not always "rise" on the most expensive.
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Review from Philippa W (Daughter of Resident) published on 26 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was looked after with skill, dignity, kindness and good humour. His every needs were met. He enjoyed every day which he spent there. The environment is beautiful, well kept and promotes both a feeling of community in the shared areas and privacy for friends, family and residents alike as desired.
Staff were always welcoming and informative and really appeared to care for the residents and understand all the individuals.
As my father-in-law is now in need of assisatance I have had no hesitation in recommending Camberley Manor and he too has enjoyed his stay and responding well.
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Review from Derek S (Son of Resident) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The loss of so many nursing and senior staff at this home over past six months is of great concern. These shortfalls give a loss of continuity and awareness of staff to residents current conditions. Shortfalls caused by sickness and leave regularly put unnecessary pressures on remaining staff. Who try
to do their best to provide service expected but sometimes lead to high stress levels, even when using agency staff. The permanent staff are caring, friendly and competent in all areas and the dedication of staff in activities team and housekeeping deserve high praise. The quality of food provided by the kitchen is very high but does not always meet the needs of the varying elderly resident.
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Review from Valerie (Daughter of Resident) published on 20 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first impression of Camberley Manor was one of grandeur like a hotel. My mother did not take part in activities and her appetite was poor (already) so did not eat well despite the staff's best efforts. She was on the residential floor and miserable for the first couple of weeks during which time
she had three falls- breaking her hip on the 3rd. She was in hospital for 6-8 weeks by which time the home had opened up their nursing floor where I have to say my mother received excellent care and treatment right up to the night she died in early April. Mum suffered from dementia so was not able to remember that she couldn't walk without aid- hence the falls. The staff were kind and caring to the family as well as our mother, nothing was too much trouble.
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Review from Denise C (Niece of Resident) published on 15 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you walk through their door you feel part of this 'Camberley Manor ' family, staff extremely caring, helpful and proactive. The care my aunt receives is loving, caring plus concern for all my aunt's needs. I have watched new residents arrive by ambulance, the staff go out to welcome them.
Such a simple act but so important to the new residents, from here on you become part of this caring family. We would also like to commend the cleaners, kitchen staff plus superb chefs, which we have experienced first hand. We would also like to add, when my aunts great nieces and nephews visit they come away asking 'when can we visit auntie again'.
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Review from J J (Husband of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the years I have visited family and relatives in several care/nursing homes. Some of which could compare with Camberley Manor which has exceptionally high standards throughout from the initial assessment to the reception.
She feels completely at ease, likewise with the nursing and care staff.
The accommodation is first class. The food is excellent with choices to suit all tastes, well presented and appetising, although not taking full advantage of the amenities these were copious and well thought out.
The home is well organised and exudes efficiently and I would find it hard to be critical, with perhaps one exception and that being the return of certain items of laundry. A very satisfied patron!
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Review from Kelly S (Granddaughter of Resident) published on 5 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful care setting. Staff are amazing. Bedrooms are roomy and luxurious. I would recommend and use for other family members.
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Review from Helena W (Daughter of Resident) published on 7 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Camberley Manor highly enough. All the staff, at every level, are without exception friendly, helpful and professional. The design of the home is well conceived and every effort has been made to ensure the safety, comfort and well-being of residents. I cannot fault any area, whether
front-of-house, catering, housekeeping, management, nursing and care, all are equally excellent and equally contribute to the lovely environment. The home has only recently opened and I hope it will go from strength to strength, it should do if the current ethos continues. It is a pleasure to visit my mum and to feel that she has been made welcome, is in safe hands and is as happy as I could expect.
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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.923 for Camberley Manor is calculated as follows: ( (643 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 691 Ratings = 4.923
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 58 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (22)

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Meet the Team (8)

Girlie

Girlie Braga

Job Title: Home Manager Joined: 2024

Girlie Braga, our dedicated Home Manager at Camberley Manor Care Home, joined TLC in 2024, bringing 25 years of invaluable care experience. Originally from the Philippines, she has called the UK home for a quarter-century. With a diverse background spanning roles from healthcare assistant to Home Manager, Girlie is deeply committed to resident well-being, team development, and family support. Her passion for nutrition and welfare extends beyond the care setting, reflecting her holistic approach to life. Outside of work, she cherishes family time and eagerly mentors colleagues to foster growth and progress. Girlie embodies professionalism, compassion, and leadership in her every endeavour.

Albert

Albert Joy

Job Title: Care Service Manager Joined: 2022

Albert Joy joined Camberley Manor in October 2022 as Care Services Manager.


A qualified Registered Nurse since 2010, Albert completed his training in India and brings over eight years of diverse clinical experience across hospital and pre-hospital settings in India, Dubai, and the UK. He has a strong background in accident and emergency care and most recently served as a Deputy Charge Nurse within the NHS, where he further honed his clinical expertise and leadership capabilities.


Albert was drawn to the TLC Group by its commitment to creating an exceptional workplace and a cohesive team environment focused on delivering the highest standards of care to residents.

Jade

Jade Smith

Job Title: Hotel Services Manager Joined: 2021

Jade began her journey with TLC in May 2021 as Head Chef at Camberley Manor, bringing with her over a decade of experience in the hospitality industry. Inspired by TLC’s core values of Truth, Love, and Compassion, she was drawn to a role where her passion for food could make a meaningful difference in people's lives.


With formal qualifications in Hospitality Management and Professional Cookery, Jade began her culinary career at the age of 15 as a ‘tea lady’ and has since dedicated herself to delivering nutritious, high-quality meals that bring joy to others—particularly the elderly, who she believes deserve an exceptional dining experience at every mealtime.


Her talent and commitment have been widely recognised: in 2022, Jade was awarded Great British Care Chef of the Year for the South Region, secured 1st place in the South-East Region at the National Association of Care Catering’s Care Chef of the Year competition, and was a finalist at the National Care Awards.


Following these proud achievements, Jade chose to take the next step in her career by moving into the role of Hotel Services Manager. In this new position, she is dedicated to delivering outstanding service across all areas of the home, always keeping the needs and wellbeing of residents at the heart of everything she does.

Salika

Salika Handi

Job Title: Finance and HR Manager Joined: 2023

Salika Handi is an accomplished Finance and HR Manager with over 15 years of international experience spanning the banking and hospitality sectors in the UK, Qatar, and Sri Lanka. Her career includes notable positions at globally recognised organisations such as HSBC, Qatar Airways, and Hertfordshire Council, where she developed a strong foundation in financial management and service excellence.


Salika holds dual Master’s degrees—an MBA from Kingston University and an MBS from the University of Colombo—bringing a robust academic background to complement her practical expertise.


Since joining TLC in December 2023, Salika has played a key role in ensuring the smooth and efficient operation of both finance and HR functions. Her passion for resident well-being and her commitment to delivering exceptional service are reflected in her approach to supporting not only residents, but also their families and visitors.


Salika’s dedication to fostering a warm, inclusive, and compassionate environment is a true embodiment of TLC’s values of Truth, Love, and Compassion, which she brings to life in every aspect of her work.

Harry

Harry Tucker

Job Title: Head Chef Joined: 2024

Harry Tucker is the talented Head Chef at Camberley Manor Care Home, having joined the TLC Group in January 2024. He brings a wealth of experience from his five-year tenure with Caring Homes, where he progressed from Sous Chef at Home of Compassion to Head Chef roles at both Horsell Lodge and Dormy House.


In his role at Camberley Manor, Harry leads a dedicated team of chefs and catering assistants, ensuring that every meal is thoughtfully planned, nutritionally balanced, and tailored to residents’ individual preferences. He places great value on resident feedback, using it to continually enhance the dining experience and deliver varied, seasonal menus that residents look forward to.


Renowned for his culinary expertise and commitment to excellence, Harry takes great pride in creating meals that bring comfort and joy to those in his care. Outside the kitchen, he enjoys spending quality time with his family, attending cricket matches with his father, and swimming.

Dimpal

Dimpal Gadher

Job Title: Office Manager Joined: 2022

Dimpal joined TLC in May 2022 as Head Housekeeper at Camberley Manor and quickly distinguished herself through her dedication, professionalism, and passion for providing exceptional service. Thanks to the supportive environment at TLC, she embraced opportunities for growth and development, earning recognition as an Onboarding Champion, Manual Handling Champion, and Engagement Champion.


In April 2023, Dimpal transitioned into the role of Admin Assistant and has since been promoted to Office Manager. In this role, she plays a vital part in the day-to-day running of the home, fostering strong relationships with residents’ families and ensuring a warm, welcoming atmosphere.


Dimpal takes great pride in creating meaningful connections with those around her and is deeply committed to the values of care and compassion that define Camberley Manor. Outside of work, she enjoys listening to Bollywood music and spending quality time with her family.

Crystal

Crystal Degracia

Job Title: Customer Service Supervisor Joined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.


What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.

Arlene

Arlene Bautista

Job Title: Practice Development Lead Joined: 2025

With a wealth of experience from her previous role as Head of Clinical Education and Professional Development at Buckinghamshire Healthcare Trust, Arlene joined TLC to continue her passion for nurturing talent and delivering outstanding care. As our Practice Development Lead, Arlene plays a key role in coaching and mentoring staff, designing and delivering impactful training, and supporting both personal and professional development across the team.


She’s deeply involved in promoting a culture of reflective practice, wellbeing, and continuous improvement—all while ensuring our care remains aligned with the highest CQC standards. Arlene’s work directly influences the quality of life for residents by empowering staff with the skills, confidence, and compassion needed for exceptional care.


Arlene finds great joy in her one-to-one conversations with team members, residents, and their families. Outside of work, she enjoys spending time with her own loved ones—often heading out for meals or get-togethers with family and friends.

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