Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
Review Us
9.9 164 Reviews
  • Camberley Manor, Camberley
Nestled in the heart of Surrey Heath, Camberley Manor provides exceptional residential, nursing and dementia care in a luxurious and welcoming setting. The experienced and compassionate team strives to make a meaningful difference to the lives of residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

Residents receive personalised care from skilled carers and nurses, guided by an established leadership team. Every individual is treated with dignity and respect, with a focus on comfort, wellbeing and independence. Personal preferences are valued, enabling a fulfilling lifestyle tailored to each person’s needs and wishes. For those living with memory loss, thoughtful and sensitive dementia care promotes confidence and quality of life.

The home itself is beautifully designed and maintained to a high standard, with tasteful interiors and a warm, homely atmosphere. Landscaped gardens are accessible year round, offering peaceful seating areas to enjoy with family and friends. Facilities include a cinema, hair and beauty salon, traditional pub and putting green, encouraging leisure, social connection and relaxation.

Camberley Manor is a vibrant part of the local community, welcoming visits from groups and organisations to foster inclusion and engagement. Visitors are always welcome to experience the warm and caring environment that makes Camberley Manor a truly special place to live.

Care Provided by Camberley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1725
  • Self-Funded Residential Dementia Care: from £1850
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1925
  • RESPITE Self-Funded Residential Care: from £2070
  • RESPITE Self-Funded Residential Dementia Care: from £2220
  • RESPITE Self-Funded Nursing Care: from £2220
  • RESPITE Self-Funded Nursing Dementia Care: from £2310

Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to an individual pre-admission assessment and any respite stay, is charged with a 20% uplift, on top of the basic weekly fee.


For detailed information about inclusions and current offers, please feel free to contact us directly, we’d be happy to assist you!

The price(s) shown are provided by the care home. Contact Camberley Manor for full pricing details and T&Cs.

Contact Camberley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Camberley Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Albert Joy (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 4

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Welcome to visit the home at any time between the hours of 8 am and 10 pm

Parking

  • Camberley Manor has its own private car park for visitors to the home.

9.9

Camberley Manor has a Review Score of 9.9 (9.934) out of 10, based on 76 reviews in the last 2 years.
Over all time Camberley Manor has 164 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Camberley Manor
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Total of 164, showing 121-140
Review from O A (Daughter of Resident) published on 6 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and nursing staff at Camberley Manor are exemplary. There are very few care homes who go so above and beyond in their duty of care to their residents. My relative has complex needs and is treated with kindness and compassion and her physical health is well taken care of. It is of great relief
that my relative is happy where she is and I have no anxieties about her needs being met. The staff are open and communicative and keep me updated. They are polite, helpful and professional and best of all find time to keep the residents happy. I am very grateful to the care and nursing staff.
Reply from LLoyd Kitchen, Community Development Manager at Camberley ManorHi O A,
Thank you so much for a lovely review. We are so proud of our home and we are always making sure we take the time to ensure happiness is a key priority for all residents. I am glad you are happy with what we do. We will always keep you updated as much as possible.
Kind Regards
LLoyd Kitchen
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Review from Lisa N (Daughter of Resident) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful care home, Dad is really poorly but seems to have perked up a little since residing there.
It looks more like a lovely hotel to what I expected of a care home.
Staff are very friendly and attentive to my father, also very informative when we call for an update.
Mum and I are ready to move
in.
We haven't seen Dad's room yet but this is clearly due to Covid 19 but we are sure it is just as lovely as the rest of the place. I have seen pictures on the website which are very impressive.
Reply from Lloyd Kitchen, Community Development Manager at Camberley ManorHi Lisa
Thank you so much for such a positive review, we absolutely love having Dad here, he is such a character!
We look forward to welcoming you officially into our home in the near future
Kind Regards
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Review from Adrian W (Son of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was moved to the care home from hospital during lockdown; which was an awful time as the family were unable to settle Mum into the home. The manger and his team have been fantastic at giving us regular emails and phone calls to update us about how mum is settling in and even arranged a couple
of video calls to mum. This was so lovely as it has been so hard not being able to see her. We are on their social media page and see lots of pictures of Mum smiling and doing various activities which are so varied. They have also had an opera singer and Scotsman playing the bagpipes to the residents outside of the home. The facilities and staff are second to none. We speak to Mum daily, and she’s always telling us about the amazing meals she has had and how lovely all the different staff that interact with her are. The home has a real homely feel, and Mum feels really settled, which we didn’t expect as she has vascular dementia, so gets very confused easily. Highly recommend this care home.
Reply from Lloyd Kitchen, Community Development Manager at Camberley ManorMany thanks for such a lovely review! Mum is a real character here, she is always so jolly and uplifting for the other residents.

We pride ourselves on our food and activities, at a time when our residents want to see their relatives we are doing all we can to keep spirits high!

Thanks again, looking forward to at some point inviting you into our lovely home for a coffee and cake.
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Review from Darren B (Son of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to thank the staff at Camberley Manor for the way in which they handled the admission of Mum. Despite the extremely challenging circumstances in the current COVID-19 environment, the staff have made every effort to make Mum’s first few days fun and enjoyable. She seems to have settled
well, and I wanted to thank all the staff (and in particular one member) for all their kindness and the way in which they have made Mum feel really welcome.
Reply from LLoyd Kitchen, Community Development Manager at Camberley ManorHi Darren

Many thanks for this review. It is amazing to see Mum so settled and enjoying being a part of Camberley Manor. Such a character in the home.

We hugely pride ourselves on making everyone feel welcome and seeing Mum get stronger and stronger every day.

Kind Regards
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Review from Gavin (Grandson of Resident) published on 17 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandad had to move into the home very quickly in March from a residential home. The service, support, friendliness and flexibility of the care services manager and all the staff was outstanding in what was a very emotional and stressful time. He has settled in extremely well and very quickly and
we cannot thank the team enough for helping him in his transition.
Thank you.
Reply from Lloyd Kitchen, Community Development Manager at Camberley ManorGood Morning
Many thanks for such a lovely review of our home. We are extremely happy that your Grandad has settled in, he certainly has fitted in very well, such a character! As a home, we pride ourselves on our care and customer service so having a review like this is a testament to the teams work.
Kind Regards
LLoyd
Community Development Manager
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Review from Ann D (Daughter of Resident) published on 9 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have been resident at Camberley Manor for a year. The staff have always treated them with warmth, patience and empathy and my mother enjoyed the social events and made new friends. Sadly my mother's health took a turn for the worse in February and she was admitted to hospital. We brought
her home for the last few days of her life and the care provided by the carers and nurses was without parallel. She was treated with dignity and respect and nothing was too much trouble. All the staff from the wonderful management team to the carers, nurses, social team and the ancillary staff were amazing and so supportive of us during this traumatic time. They were especially wonderful to my father who struggles to understand what has happened. I find it difficult to put into words how much their support has meant to us. Their ongoing care of my father gives us great peace of mind. Thank you, Camberley Manor.
Reply from Lloyd Kitchen, Community Development Manager at Camberley ManorThank you so much for a lovely review of our home. We are absolutely proud of our care team and every team we have here. I am glad we were able to make your mother comfortable and of course, the continuing care we provide your father will always remain at the top of what we do. As always, if we can be of any help or support in any way, please do let us know.
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Review from Ali C (Daughter of Resident) published on 5 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had two weeks of respite care at Camberley Manor. It was a big step for us and quite emotional leaving her, but she was treated with care and respect and after two weeks left there feeling stronger and fitter. The staff were kind and considerate and nothing was too much trouble. Mum joined in
with many of the activities, the staff always made sure she was aware of them and looked after her when participating. She enjoyed them all. My dad visited every day and was always made very welcome, joining Mum for lunch on occasions. Mum would happily return there should the need arise. Thank you, Camberley Manor.
Reply from LLoyd Kitchen, Community Development Manager at Camberley ManorThank you so much for this lovely review. I am glad that Mum has left us feeling stronger and refreshed than before she came in for the respite. It means a lot to us knowing we have helped. We really do promote our values, Truth, Love, and Compassion.
Do let us know if we can be of any further help at all in the future
Kind Regards.
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Review from J W (Daughter of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I transferred our mother from another care home as we were very unhappy with her treatment. Whilst the cost is higher at Camberley Manor, we are delighted with her care and the lovely staff, who are always smiling with a keen sense of humour at this difficult time.
The hairdresser was
so patient with mum, whilst perming her hair, as she was very difficult. Thank you all so much.
Reply from Stephanie Sandifer, Community Development Manager at Camberley ManorThank so much for taking the time to write such a wonderful review for our team at Camberley Manor. I know you were going through a very unhappy time, myself and the team are delighted that you now feel very happy and reassured your Mum is being well cared for in our home. We strive to deliver the best care and attention to all our residents. I will have great pleasure in passing on your kind words to our team. Thank you once again.
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Review from Ann C (Daughter of Resident) published on 11 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking at four other homes for the elderly, I was very apprehensive about my mother going into a care home. However, as soon as I arrived at Camberley Manor, I knew I had found the right place. Clearly the home offers much comfort and excellent facilities but far more important than this are
the staff and how much they care. My mother’s stay at Camberley Manor was sadly short but during her time there, I had complete peace of mind that she was being well looked after both physically and emotionally. Nothing was too much trouble and as her needs increased so did the support she was given and always with warmth and compassion. I have no hesitation in highly recommending this home and I shall always feel grateful that my Mum was so well cared for at the end of her life.
Reply from Stephanie Sandifer, Community Development Manager at Camberley ManorThank you very much indeed for your kind and thoughtful words and for the time taken to review Camberley Manor. We are pleased to be able to pass on your appreciation and thanks to our team members. We strive to ensure that our teams deliver care with compassion and dignity and are pleased that your experience in requiring care offered the peace of mind that you sought. It was a privilege to be able to care for your mother.
With our thanks and kind regards,
The Team at Camberley Manor.
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Review from Jennifer H (Wife of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a significant decision to "relinquish" my caring role for 2 weeks - my husband is now physically and mentally frail after a working life of intense activity and sporting challenge and greatly loved by his whole family. My own professional life was called into play in my response to the care,
commitment and consistency offered by Camberley Manor and I was totally satisfied by level of care and particularly the empathy shown throughout his stay. We shall return for further support without reservation or hesitation.
Reply from Sarah Parkin, Home Manager at Camberley ManorThank you very much for the glowing review you have given us for the care we recently provided for your husband. We are delighted to know that it offered you and your husband the respite you were seeking and we are pleased to share this feedback with the teams in the home. We look forward to welcoming you again to Camberley Manor for your husbands returning stay with us.
Kind regards
The Manager and The Management Team
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Review from Constance J (Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been so lovely and welcoming.
Reply from Leanne Applewhite, Community Development Manager at Camberley ManorWe are so glad you are settling in and it is an absolute pleasure to have you here at Camberley Manor.
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Review from S B (Friend of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend moved into Camberley Manor back in November from another nursing home and the change in him has been wonderful. He seems so much happier and more relaxed which is so nice to see.
It's like an all-inclusive holiday, he even gets regular aromatherapy massages. I think everyone deserves to be
in a place like this.
Reply from Leanne Applewhite, Community Development Manager at Camberley ManorThank you so much for taking the time to leave us this review, and we are so pleased to hear both you and your friend like our home.
We look forward to seeing you on your next visit.
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Review from Luba L (Wife of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband stayed in this care home for 2 weeks. The atmosphere in it is warm and welcoming. There is a lot of space for the residents. The list of activities is perfect and stimulating. My family and I were pleasantly surprised. Excellent. Will recommend this care home to anyone, and my husband is
most certainly coming here for his next stay.
Reply from Leanne Applewhite, Community Development Manager at Camberley ManorThank you so much for taking the time to leave these wonderful comments, which we have shared with the team. And we look forward to seeing you and your husband again in the future for his next stay at Camberley Manor.
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Review from Carole G (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident since Camberley Manor opened.
All the staff are very warm and welcoming - it is a "home from home" for my mother. I do not have a bad word to say. The current home manager has done an excellent job raising the standards in every way.
Reply from Leanne Applewhite, Community Development Manager at Camberley ManorThank you Carole, your mother has been a part of this home since the beginning and we are so fortunate to have such a wonderful lady live here with us.
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Review from Julie S (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Camberley Manor care home is a wonderful care home and the amazing staff have made my parents, who are in their late 80s, feel very welcome, nothing seems to be too much trouble. It is lovely to see them both happy, relaxed and cared for and enjoying their time together there.
Reply from Leanne Applewhite, Community Development Manager at Camberley ManorThank you Julie, we absolutely love having your parent here with us and we are so pleased they feel so relaxed, happy and cared for.
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Review from J D (Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at the home in the summer following a nasty fall. The staff and management are fantastic. The home is beautiful as are the people and facilities. I cannot thank Camberley Manor enough. If you are looking for a home you will not find better I am sure.
Reply from Leanne Applewhite, Community Development Manager at Camberley ManorThank you for your very kind words, it was an absolute pleasure having you with us, and we are always here if you ever need us again.
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Review from Lauren R (Friend of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cam to visit my friend and ex-neighbour before Christmas, who recently moved in.
He seems very settled, happy and relaxed which is great. I am really happy he has adjusted well and I think that has come from a good team at the care home.
Reply from Leanne Applewhite, Community Development Manager at Camberley ManorThank you, Lauren, for your feedback, we are glad you have enjoyed visiting the home and your friend/ex - neighbour has settled in so well.
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Review from Janis B (Daughter of Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been at Camberley Manor a few weeks but already I can see a mark difference in her. More alert, getting involved in all activities like her old self.
It's so reassuring to know she is comfortable and safe. The facilities are first class. Staff are wonderful, caring, understanding
and very professional. A lovely home.
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Review from Jennifer W (Daughter of Resident) published on 25 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
No one likes putting their Dad in a Care Home. I was so worried, the staff are extremely welcoming. My dad has resided there for approximately 6 weeks and has already settled in very nicely. He is being looked after by the Memory Loss Care Staff. They all get on so well and there is a lot of fun and
laughter there! Residents are not only looked after with dignity and respect but are also treated as individuals. There is an abundance of activities to keep him busy and my dad has already gone on several trips out. He seems to have a new lease of life! I would thoroughly recommend Camberley Manor and feel so much more relaxed now. Thank you.
Reply from Sarah Parkin, Manager at Camberley ManorDear Jennifer, Thank you so much for taking the time to write your lovely review.
It is always wonderful to read such positive comments. Our residents care and wellbeing is at the centre of all that we do and I am so pleased that things are going well for your Dad and your family. Best wishes, Sarah & Team.
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Review from Nick P (Son-in-law of Resident) published on 25 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Camberley Manor has looked after my mother-in-law after a nasty fall two weeks ago.
I have been so impressed with the care she has received. The home is beautiful. The staff are warm, welcoming and friendly and have been beyond kind, ensuring that her every need has been attended to. I have seen such
a positive effect from all the care.
Reply from Sarah Parkin, Manager at Camberley ManorDear Nick, thank you for taking the time to write your review. Feedback is very important to us and I am so pleased to read your positive comments. Best wishes, Sarah & Team.
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Current Review Score: 9.9 (9.934)

Overview of Review Score

The Review Score of 9.9 (9.934) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 76 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.934 for Camberley Manor is calculated as follows: ( (852 Excellents x 5) + (49 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 906 Ratings = 4.934
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (23)

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Accreditations

Meet the Team (8)

Albert

Albert Joy

Job Title: Home Manager Joined: 2022

Albert Joy joined Camberley Manor in October 2022 as Care Services Manager, and has recently been promoted to Home Manager.


A qualified Registered Nurse since 2010, Albert completed his training in India and brings over eight years of diverse clinical experience across hospital and pre-hospital settings in India, Dubai, and the UK. He has a strong background in accident and emergency care and most recently served as a Deputy Charge Nurse within the NHS, where he further honed his clinical expertise and leadership capabilities.


Albert was drawn to the TLC Group by its commitment to creating an exceptional workplace and a cohesive team environment focused on delivering the highest standards of care to residents.

Millie

Millie Solley

Job Title: Care Services Manager Joined: 2026

Millie has recently re-joined our team here at Camberley Manor, after leaving previously, to work within another home in our group. She has worked in the care sector for over 40 years, having started work as an activities coordinator in her home country of Scotland. Her career then progressed into working as a care assistant and senior carer in hospitals and care homes.


Millie took a career break after having twins and studied for the Higher Social Care Programme in Edinburgh as a mature student. She was diagnosed with Dyslexia and took part in a programme for those over 40 in education. Ten years ago, Millie moved to England as a team leader and progressed to Care Services Manager and then a home manager.


Millie joined TLC Care in 2017 as Regional Support Manager, before progressing to Learning and Development Coach. We are excited for the year ahead, as she completes and strengthens our management team.

Cliff

Cliff Owens

Job Title: Hotel Services Manager Joined: 2025

Cliff pursued an early career in hospitality, starting as a chef within Intercontinental, Whitbread and Marriott International. Working his way up to Executive Chef, at the 650-bedroom Renaissance Hotel at Heathrow.


In time, Cliff moved into Food and Beverage Management at the Grosvenor Square Marriott, where he supported a 14-million-pound refurbishment for Maze by Gordon Ramsay. He then moved to the Twickenham Marriott, as Operations Manager, a unique new opening hotel attached to the iconic England Rugby Stadium.


Cliff quickly excelled to General Manager at Hendon, Ettington Park, Brands Hatch and Woodlands Park.


After COVID and for the past three years, he has been the Hospitality Manager at another private luxury Care home.
Cliff is dedicated to delivering outstanding service across all areas of the home, always keeping the needs and wellbeing of residents at the heart of everything he does.

Amber

Amber Luscombe

Job Title: Business Development Manager Joined: 2025

Amber joined the Camberley Manor team in November, bringing with her five years of experience in the private care sector. Specialising in administrative operations, sales enquiries, and customer service, she is dedicated to delivering exceptional support to residents and families. She has a genuine passion for building meaningful relationships and is committed to delivering excellence in every aspect of service.


Before entering the care sector, Amber spent twelve years as a Senior Manager for one of the UK’s largest retailers, where she developed extensive leadership, organisational, and customer-focused skills. Her diverse background and dedication to high-quality service make her a valuable addition to the Camberley Manor team.

Salika

Salika Handi

Job Title: Finance and HR Manager Joined: 2023

Salika Handi is an accomplished Finance and HR Manager with over 15 years of international experience spanning the banking and hospitality sectors in the UK, Qatar, and Sri Lanka. Her career includes notable positions at globally recognised organisations such as HSBC, Qatar Airways, and Hertfordshire Council, where she developed a strong foundation in financial management and service excellence.


Salika holds dual Master’s degrees—an MBA from Kingston University and an MBS from the University of Colombo—bringing a robust academic background to complement her practical expertise.


Since joining TLC in December 2023, Salika has played a key role in ensuring the smooth and efficient operation of both finance and HR functions. Her passion for resident well-being and her commitment to delivering exceptional service are reflected in her approach to supporting not only residents, but also their families and visitors.


Salika’s dedication to fostering a warm, inclusive, and compassionate environment is a true embodiment of TLC’s values of Truth, Love, and Compassion, which she brings to life in every aspect of her work.

Dimpal

Dimpal Gadher

Job Title: Office Manager Joined: 2022

Dimpal joined TLC in May 2022 as Head Housekeeper at Camberley Manor and quickly distinguished herself through her dedication, professionalism, and passion for providing exceptional service. Thanks to the supportive environment at TLC, she embraced opportunities for growth and development, earning recognition as an Onboarding Champion, Manual Handling Champion, and Engagement Champion.


In April 2023, Dimpal transitioned into the role of Admin Assistant and has since been promoted to Office Manager. In this role, she plays a vital part in the day-to-day running of the home, fostering strong relationships with residents’ families and ensuring a warm, welcoming atmosphere.


Dimpal takes great pride in creating meaningful connections with those around her and is deeply committed to the values of care and compassion that define Camberley Manor. Outside of work, she enjoys listening to Bollywood music and spending quality time with her family.

Lewis

Lewis Biggs

Job Title: Head Chef Joined: 2025

Lewis has over a decade of experience, working on the front line in the Kitchen. He has also joined us from the private care sector, and we are excited to witness and taste his culinary skills. 

Crystal

Crystal Degracia

Job Title: Customer Service Supervisor Joined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.


What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.

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