Barchester Bryn Ivor Lodge Care Home

Newport Road, Castleton, Cardiff CF3 2UQ
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9.8 115 Reviews
  • Barchester Bryn Ivor Lodge Care Home, Cardiff
Bryn Ivor Lodge is a purpose-built home that opened in July 2015.

The home boasts a high-quality interior that is tailored to the challenges of delivering first-class nursing and residential care.

A wide range of needs is welcomed; committed staff take a respectful approach to care and specialise in dementia care. The dedicated Memory Lane Community features a sensory area and personalised memory boxes to support reminiscence, whilst a tailored care package and occupational based activities further enhance the quality of life for residents.

The care team is committed to building strong relationships with both residents and their families, as well as supporting interests, activities and nutrition.

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Care Provided by Barchester Bryn Ivor Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Liliana Ungureanu (General Manager)
  • Admission Criteria
    • Full needs assessment prior to admission
    • Ages 60+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Barchester Bryn Ivor Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Bryn Ivor Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Bryn Ivor Lodge Care Home Reviews (115)

Total of 115, showing 61-80
9.8

Barchester Bryn Ivor Lodge Care Home has a Review Score of 9.8 (9.826) out of 10, based on 34 reviews in the last 2 years. Over all time Barchester Bryn Ivor Lodge Care Home has 115 reviews.

Overall Experience

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Review from Liz (Daughter of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed by the standards at Bryn Ivor, the staff seemed very attentive and caring. My relative's room was always very clean when I visited and I was impressed with how spacious it was. It had an ensuite. Whenever I visited, the staff offered to make tea/coffee for me and I was allowed to
help myself to hot drinks/food from the kitchen. The staff also took time to find out about my Dad's life prior to his admission to Bryn Ivor - his job, interests, etc and they made a 'themed box' for him to keep things like photos, cards from friends and mementoes, etc. The first time I walked in I saw a photo of my Dad on the wall - I felt that was nice to see as you could see how much staff valued residents' involvement and participation. Generously sized car park. The first time I visited - when Covid restrictions were in full force - staff were on hand to guide me to the appropriate entrance /exit and prepared Dad to meet me appropriately and punctually in the outside sheltered area.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review. Your feedback is greatly appreciated.


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Review from Janice N (Friend of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the extremely difficult circumstances generated by the Covid-19 outbreak, the staff at Bryn Ivor Lodge treated my very dear friend with exceptional professionalism, patience, kindness and discretion. She achieved a better sense of security and wellbeing than had been possible for many months for
which I remain very grateful.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review. Your feedback is greatly appreciated.


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Review from Julie M (Daughter of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my dad was only there a short while. All the staff were lovely and seemed to treat him with the respect he deserved.
I was a bit reluctant to let him go into a home but felt really comfortable when we went to see the home and everyone was lovely.
The few times we were able to see him (Covid)
it was always clean and tidy.
All members of staff were always helpful.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review. Your feedback is greatly appreciated.


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Review from A T (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had Alzheimer's and was at Bryn Ivor Lodge for the last 3 years. Initially hesitant in sending her to a care home but my opinions quickly eased during this time. All the staff treated her with great dignity, respect and care. This pleasantly surprised me. They paid great detail to her in particular
with her appearance, her health and her needs. Most importantly regarded my mother as part of not only their community but also their family. In my opinion, they are simply the 'best' in what they do and they have proved this time and time again whilst she was in their care. I will forever be grateful to them, especially the carers and nurses who cared for my mother. So to the entire staff at Bryn Ivor Lodge, thank you for being there for me, my family and most importantly for my mother.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review. Your feedback is greatly appreciated.


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Review from Nick L (Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff for their compassion and professionalism. The home was willing to accept Mum when she was in the later stages of dementia when other homes would not. The staff quickly integrated Mum into the home and significantly reduced her anxiety. When it came to the end. I was able
to visit the home and found Mum to be in a caring, respectful environment.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review. Your feedback is greatly appreciated.


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Review from Nigel W (Son of Resident) published on 18 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryn Ivor, its exceptional staff and modern, purpose-built facilities are quite simply The Best! They looked after my Mum for 30 months (July 2018 - November 2020) and throughout that period, their level of care was extraordinarily high, the compassion and love they showed my mother was superb and their
flexibility (while simultaneously adhering to Covid rules) was brilliant.
From Reception, where the staff always greeted us with a friendly smile and an efficient service, through to the dedicated, hard-working carers and from the Activities Coordinators (where one member of staff, in particular, is a pocket-dynamo and the heart-beat of Bryn Ivor) together with her colleague, they could simply not be bettered. On the nursing side, 3 members of staff, in particular, were absolutely amazing and this superb team was expertly led by the manager
In short. Bryn Ivor's excellent team are second to none and if you or a relative are fortunate enough to be a resident here, then you'll have won first prize in the Care Home lottery.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review. Your feedback is greatly appreciated.


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Review from David E (Son of Resident) published on 5 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care is exceptional. Bryn Ivor Lodge is set in beautiful grounds and all the facilities are of a very high standard. What sets it apart from other homes is the staff, who are exceptional and provide a very high standard of care and are truly dedicated to the wellbeing of residents.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review. Your feedback is greatly appreciated.


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Review from Nicole B (Daughter of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really pleasant well managed and well-maintained environment. The food is excellent and can be tailored to individual needs. Most importantly the care given by all staff cannot be faulted. Residents are treated as individuals and looked after as such. Staff members from all departments work as a team.
Low turnover of staff also ensures continuity of care for the residents. I am completely happy with the care my mother receives at Bryn Ivor Lodge.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review. Your feedback is greatly appreciated.


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Review from Alex R (Daughter of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered Bryn Ivor on the day of lockdown (23rd March). We then were unable to visit according to regulations, the staff then kept us informed of his welfare, but more importantly, cared for Dad to the highest level. Being a terminally ill resident, he could have chosen, as the illness took
hold, to take residence in a hospice. The team were so fantastic that Dad chose to stay with his caring guardians until the end. This is a true testament to how good the Bryn Ivor team are. Nothing was to much trouble despite the current conditions. They have true strength as a team in difficult times. Many thanks for all that you did for Dad! You will always be angels in our eyes!

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your kind words, it means a lot to us, and our team always offer outstanding care to all our residents. Our thoughts are always with you.


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Review from W R (Resident) published on 4 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Bryn Ivor Lodge on 29th June 2020 with severely inflamed and infected ulcerated lower legs and feet. I was in great pain. With the amazing care and expertise of my fantastic nurse I very quickly began to slowly heal and pain lessening, she is exceptional and very thorough in her care of me,
patient, gentle and wants the best possible outcome for me. I am no in my sixth week in her care and making very good progress. Every member of staff is kind and caring, making sure I'm comfortable at all times.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from Christine B (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into residential care in Bryn Ivor Lodge last year. Her room, the dining room and lounge are all large, well-appointed and clean. The food is good with a choice of menu and is homemade. The grounds are lovely, enabling residents to take some exercise and sit out in the better weather.
The care she received there has been excellent. In particular, I must commend the activities staff who arrange a varied programme, and who genuinely care for the residents. My mother moved recently to nursing care, and due to Covid-19 I have been unable to visit, but the staff I have spoken to seem to be providing the same good level of care. The nurses and senior carer are very caring, keeping me updated on mum's condition. Overall, I am very happy with Bryn Ivor Lodge and would not hesitate to recommend it.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from M W (Resident) published on 2 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Residents' building satisfactory. Access to most mod cons. The staff are very friendly and helpful. Menus improving. The food is good. Relaxed atmosphere and enjoyable (physiotherapy/exercises). Staff anxious to please and do help whenever necessary. Senior staff available at all times for advice, information,
etc. Leisure time well organised. Very friendly.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from K C (Resident) published on 2 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all areas.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from Milica K (Relative of Resident) published on 29 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to relocate my relative from Kent to Newport so we could be closer to her. This transfer took place on the day lockdown started which means we have been unable to visit her. Having said that, I was so confident about the team at Bryn Ivor and the care they give that I was not worried in the
least. Since then, I have been kept up to date with her progress in the Dementia unit through telephone calls. She has settled in really well. Whenever you ring the staff are a delight and it is never too much trouble to give an update and answer questions. All of this when they are under such pressure too, I cannot imagine how it must be for the staff during these times. We cannot wait to go and visit our relative but we as a family know she is in the best possible place. Thank you Bryn Ivor!

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from Susan J (Power of Attorney of Resident) published on 27 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The lady I support has been at Bryn Ivor Lodge for nearly four years and in that time the care and dignity given to her has never waivered.
During these tough times I have been kept up to date with some video calls etc which have been invaluable.
The staff are always so courteous and helpful that
I feel like family.
I would definitely recommend this Home to anyone searching.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from Angela M (Niece of Resident) published on 27 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the Covid-19 Bryn Ivor Lodge has kept me informed, by email, every week. The staff are always friendly and helpful. In the section my uncle is in they have been very good to allow me to video call him, at least once a week. As he has poor hearing the staff have been very good to repeat my conversation
to him. He is well looked after and has been living there for several years.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from Roberta D (Daughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to this wonderful nursing home in September 2017 from Hospital (after 14 weeks). I visited many other homes before we chose Bryn Ivor Lodge. For the first 10-months, Mum was in a residential nursing unit. Now and since June 2018, Mum required to transfer into the Dementia Unit. Here
the wonderful staff have made her feel at home. There are activities, sing songs, visiting entertainment every week if the residents want to attend. My mum likes the choir and weekly singer. Mum also like watching TV in her room, we brought her own furniture and ornaments, photos, bedding etc, so her ensuite sitting/bedroom is full of her memories and she always seems happy and calm/safe in her space. Sometimes she eats in the dining room, and sometimes she prefers to eat in her room, especially if she is watching her programmes.
The staff are simply wonderful, caring and always so kind; they are like family. I feel so welcome, and I know my mum is cared for with real affection.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from Jayne B (Next of Kin) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Very happy with the overall standard of care. With some exceptionally caring staff members, residents treated with dignity and respect. A lovely activity team who do their best to ensure the residents have plenty of social interaction.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from Patricia C (Daughter of Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the dementia wing in 2019. After eight months, her circumstances changed dramatically, she moved/transferred to the nursing dementia wing in January 2020. The care throughout her stay has been outstanding and exceptional. I've recommended the home to numerous people.
The carers,
housekeeping and nursing staff who have cared for my mother, have always and still do treat her with dignity and such gentleness.
The family are pleased with every single aspect of this home.
Thank you to everyone.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review! Your feedback is greatly appreciated.


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Review from Maureen K (Respite Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall, very happy.

Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your review, your feedback is very appreciated.


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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Barchester Bryn Ivor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Barchester Bryn Ivor Lodge Care Home is calculated as follows: ( (335 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 396 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Bryn Ivor Lodge Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (13)

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Meet the Team (13)

Liliana

Liliana Ungureanu

Job Title: General Manager

Joined: 2017

Hi, my name is Liliana and I am the General Manager here at Bryn Ivor Lodge.


I have a degree in Nursing and a master's in Management of Health, vast experience and knowledge of the care sector and a real passion for delivering high-quality care.


I offer guidance to my team of nurses, care practitioners, senior carers and carers to ensure the health, safety and well-being of those we support by providing high standards of care whilst respecting dignity, privacy and wishes in a warm and friendly environment.


My team and I will ensure that each resident and their loved ones are satisfied with our services at Bryn Ivor Lodge.


Daniela

Daniela Giuglea

Job Title: Deputy manager

Joined: 2015

Hi, my name is Daniela and I have been working at Bryn Ivor Lodge since July 2015, I was promoted to Unit Nurse Manager in the General Nursing Unit in 2020. I have a passion for the care of elderly people and I like to provide a homely atmosphere for residents and their families, whilst also promoting high standards of evidence–based clinical care. We have a fantastic team here at Bryn Ivor Lodge who are all committed to delivering the best positive care to those we support. I am now the home Deputy manager since February 2024.


Clare

Clare Matthews

Job Title: Home Administrator

Joined: 2016

Hello, my name is Clare Matthews I started as an Admin Assistant at the Bryn Ivor Lodge Care Home in December 2016 and was promoted to Home administrator in 2022. You can find me in the back office or at reception, I look after the financial side of the home answer the phone calls look after the new starters within the home and provide excellent customer service.


Joanna

Joanna Buckingham

Job Title: Residential Head of Unit

Joined: 2017

Hello, my name is Jo and I have worked in the care sector for over a decade, progressing from a care assistant to senior carer, and was promoted to residential head of unit in 2019.


I am passionate about delivering person-centred care and assist in ensuring our residents have a good quality of life.


Emma

Emma Holloway

Job Title: Dementia Residential Head of Unit

Joined: 2015

Hi, my name is Emma, I have worked in the care sector for many years, working with various people who are in different stages of their dementia journey.


I am passionate about giving my residents the best care possible. I have been working for Barchester since 2015 as a senior carer and was promoted to head of unit in 2019.


Oana

Oana Dumitrascu

Job Title: Unit Nurse Manager

Joined: 2023

My name is Oana and I have dedicated to providing compassionate care in multiple nursing homes since 2016. My journey has led me to Bryn Ivor Lodge, where I became a Senior Nurse in August 2023 and was recently promoted to Unit Nurse Manager in May 2024.


I am passionate about this role as it allows me to utilize my skills to make a meaningful impact on our residents' health and well-being. At Bryn Ivor Lodge, we foster a nurturing environment where our residents feel like part of a big family. I am committed to enhancing their quality of life and ensuring they receive the highest standard of care.


Divya

Divya Varghese

Job Title: Unit Nurse Manager

Joined: 2021

Hello, I am Divya, Unit Nurse Manager at Bryn Ivor Lodge Care Home.


I joined the Bryn Ivor Lodge team in 2021 as a Healthcare Assistant before obtaining my UK nursing qualification. I qualified in 2023 and have recently been promoted as a Unit Nurse Manager.


I am delighted to be a part of this team. I am an experienced nurse with a Bachelor of Science in Nursing and a Master's in public health.


My goal is to look after all residents in a way that they are at the centre of everything I do and make their lives meaningful, comfortable and joyful.


Ella

Ella Melesteanu

Job Title: Admin Assistant

Joined: 2017

Hello, my name is Ella and I started working at Bryn Ivor Lodge in April 2017 as a Care Assistant. With dedication to care and passion for learning, I was promoted to Senior Care Assistant then Team Leader, being a support to our residents and staff. I have always been keen on understanding and helping individuals with Dementia, this is the reason why I became a Dementia Champion.


Being eager to learn and help more I became Admin Assistant in April 2023 and you can find me in reception answering phone calls, helping with recruitment and ordering and also with staff rotas.


Sophia

Sophia Reed

Job Title: Activities Coordinator

Joined: 2021

Hi, I'm Sophia, the Activities Coordinator at Bryn Ivor Lodge. My top priority is making sure our residents feel happy and cosy in their homes. I'm a super crafty person and love coming up with new and exciting activities for everyone to enjoy. When I'm not busy planning, you can usually spot me outside tending to the garden - especially when the sun is shining!


David

David Grist

Job Title: Maintenance Manager

Joined: 2019

Hi, I'm David, the Maintenance Manager at Bryn Ivor Lodge.


I've been part of this amazing team since December 2019, and I absolutely love working here! I've been in the maintenance industry for almost 20 years, but my experience at Bryn Ivor is unlike any other. I really enjoy interacting with the residents and find it extremely fulfilling to help out wherever I can.


Tara

Tara Cunliffe

Job Title: Head of Housekeeping

Joined: 2024

“Hi, my name is Tara!


I'm excited to be the new Head Housekeeper at Bryn Ivor Lodge. Previously, I worked in the hotel industry with Celtic Collection. I decided to join Barchester to broaden my experience in the caring sector because I have a genuine passion for helping and caring for others.


In my free time, I enjoy playing sports and visiting my family.”


Karen

Karen Alberts

Job Title: Head Chef

Joined: 2024

With over 15 years of experience in culinary management within care homes, I have developed a deep understanding of how to create nutritious, well-balanced meals that cater to diverse dietary needs. I spent a decade as a chef in a care home in Montreal, where I honed my skills in meal planning and food safety, ensuring the well-being of residents was always a priority. Before joining Barchester, I spent two years in a care home in Bristol, where I refined my ability to design menus that cater to a variety of tastes while maintaining the highest standards of care. My passion for food and commitment to providing the best dining experience for residents is at the heart of everything I do.


Jordana

Jordana Sexton

Job Title: 2nd Chef

Joined: 2024

“Hello there! I’m Jordana Sexton, but you can call me Jay! I’m thrilled to be the 2nd Chef at Bryn Ivor Lodge.


Before embarking on this incredible journey, I ran my own coffee shop and catering business for 8 amazing years. It was during that time I discovered my passion for catering—it turns out I have quite a flair for it! Baking is a true joy for me, and I whip up delicious creations not just for our wonderful residents, but also in my free time.


I can’t wait to dive into this exciting new chapter at Bryn Ivor Lodge and bring some delicious flavours to life!”