Barchester Bryn Ivor Lodge Care Home

We are all very grateful for the kindness and the care everyone showed to my dad and the way that you welcomed and helped my mum all of the time that dad was with you. Two members of staff, in particular, went more than the extra mile and we will be forever grateful to them.

It’s not cheap, but definitely worth every penny.

My experience so far has been good. Obviously, some days with me are better than others, but in the main all good.

My dad has been in the nursing home since January 2020 the staff are kind, thoughtful and I get peace of mind my father is being cared for and is looked after. The home is of a high standard and all staff are professional.

I would just like to thank all the staff for their continued caring and support for my father, over the past year, and through to his passing in October. Excellent communication and support throughout his time at Bryn Ivor.

I moved my mother here in July 2021, and she's a completely different person. The transformation in such a short space of time into a healthy, happy, engaged, stimulated human being is phenomenal. The staff are superb - caring, conscientious, incredibly accommodating and kind. There is a good range of activities, and my mother is included in all of them. After a terrible experience in another home, I'm delighted I've found a good home with good people who I can trust with my mother's care.

Mum has been a resident of Bryn Ivor Lodge since March of this year( 2021). She initially went in on respite and is now a permanent resident. From my very first phone call, all members of staff I have had contact with have been amazing. They always take time to listen and answer any questions I may have. They have plenty of patience and are always kind and caring with mum. The home is spotlessly clean and tidy and the bedrooms are a lovely size and well maintained. The staff on mums community are so lovely and always keep me updated on how mum has been and let me know if there is anything she needs. I was very nervous about putting mum in a home but am so pleased with the way she has settled and the level of care she receives. I definitely made the right choice with Bryn Ivor Lodge and would highly recommend it to anyone looking for somewhere for a relative.

I would definitely recommend Bryn Ivor Lodge.

Very happy with the care given.

Very pleased with the home and the staff are very helpful.

The stay that my mum and auntie had recently was a blessing for both my wife and I as it was, we believe, a blessing for them both too. It meant that both we and they were able to treat the last fortnight as a holiday break. The change of scenery was almost certainly a fillip for them both and, as always, the standard of care was high. Thank you.

I would highly recommend Bryn Ivor Lodge to anyone looking for care for their loved ones.

Mum came to Bryn Ivor Lodge Care Home from another care home when her care needs had increased, and since being in Bryn Ivor her wellbeing has improved hugely. All the staff are so caring it's amazing; you only have to mention mum's name and everyone knows her and can tell you all about her, which says a lot. The rooms are spacious, very well maintained and cleaned, and look out onto beautiful gardens. Something that mum really appreciates. During the difficult period of Covid in the last year, the team at Bryn Ivor have been as flexible and helpful as possible over visiting, whilst always sticking to government guidelines and rules. The resumption of bedroom visits has had a noticeable positive impact on mum's dementia, and the team have been really welcoming at each visit. This is a lovely home run in a caring way by lovely people.

Myself and a friend are power of attorney for our mutual 93-year-old friend who was leaving hospital, but could not return to her home. We were looking for a suitable nursing home for her and came to an open day at Bryn Ivor Lodge Care Home, and on being shown around the facilities were satisfied that we had found the perfect place for her to stay. It is a modern, bright clean building with large well-appointed bedrooms. The staff are all very kind, helpful and informative. Our friend has settled in well and is clearly improving since coming to the home.

She was saying how much she enjoys everything how everyone is so helpful and kind and enjoys the entertainment the environment is so beautiful

My dad has been in Bryn Ivor care home for about 4yrs. From day one the staff have looked after my dad's needs and he always looks lovely and clean, his clothes always match in colour and looks very smart. The resident's rooms are really lovely and spacious and clean good quality furniture, even with their own en-suite. The food is good quality the menus always sound excellent choice. Even though I haven't been able to see him much because of covid and lockdown he's still smiling and happy. I was worried he would deteriorate but he looks amazing, considering that he's now 82 and had Alzheimer's and dementia for quite a few years. The staff are always happy and caring and that shows in the resident's faces. Most days they have residents activity and some days they have singing, although my dad cannot read or talk anymore he still likes to join in the singing. I would definitely recommend Bryn Ivor and even book myself in there if needed. The staff cannot be praised enough.

I was very impressed by the standards at Bryn Ivor, the staff seemed very attentive and caring. My relative's room was always very clean when I visited and I was impressed with how spacious it was. It had an ensuite. Whenever I visited, the staff offered to make tea/coffee for me and I was allowed to help myself to hot drinks/food from the kitchen. The staff also took time to find out about my Dad's life prior to his admission to Bryn Ivor - his job, interests, etc and they made a 'themed box' for him to keep things like photos, cards from friends and mementoes, etc. The first time I walked in I saw a photo of my Dad on the wall - I felt that was nice to see as you could see how much staff valued residents' involvement and participation. Generously sized car park. The first time I visited - when Covid restrictions were in full force - staff were on hand to guide me to the appropriate entrance /exit and prepared Dad to meet me appropriately and punctually in the outside sheltered area.

In the extremely difficult circumstances generated by the Covid-19 outbreak, the staff at Bryn Ivor Lodge treated my very dear friend with exceptional professionalism, patience, kindness and discretion. She achieved a better sense of security and wellbeing than had been possible for many months for which I remain very grateful.

All members of staff were always helpful.

My mother had Alzheimer's and was at Bryn Ivor Lodge for the last 3 years. Initially hesitant in sending her to a care home but my opinions quickly eased during this time. All the staff treated her with great dignity, respect and care. This pleasantly surprised me. They paid great detail to her in particular with her appearance, her health and her needs. Most importantly regarded my mother as part of not only their community but also their family. In my opinion, they are simply the 'best' in what they do and they have proved this time and time again whilst she was in their care. I will forever be grateful to them, especially the carers and nurses who cared for my mother. So to the entire staff at Bryn Ivor Lodge, thank you for being there for me, my family and most importantly for my mother.