Barchester Bryn Ivor Lodge Care Home

Newport Road, Castleton, Cardiff CF3 2UQ

Barchester Bryn Ivor Lodge Care Home, Cardiff, Newport
Barchester Bryn Ivor Lodge Care Home, Cardiff, Newport
Barchester Bryn Ivor Lodge Care Home, Cardiff, Newport

Bryn Ivor Lodge is a purpose-built home that opened in July 2015.

The home boasts a high-quality interior that is tailored to the challenges of delivering first-class nursing and residential care.

A wide range of needs is welcomed; committed staff take a respectful approach to care and specialise in dementia care. The dedicated Memory Lane Community features a sensory area and personalised memory boxes to support reminiscence, whilst a tailored care package and occupational based activities further enhance the quality of life for residents.

The care team is committed to building strong relationships with both residents and their families, as well as supporting interests, activities and nutrition.

Group: Barchester Healthcare Ltd

Person in charge: Michelle Willett (General Manager)

Local Authority / Social Services: Newport City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 80 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Full needs assessment prior to admission. Ages 18+.

Single Rooms: 80

Rooms with ensuite WC: 80

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Barchester Bryn Ivor Lodge Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

10 Bed Vacancies

posted 30 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.1 Barchester Bryn Ivor Lodge Care Home has a Review Score of 9.1 (9.072)

The Review Score of 9.1 (maximum of 10) for Barchester Bryn Ivor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Barchester Bryn Ivor Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.322 for Barchester Bryn Ivor Lodge Care Home is calculated as follows: ( (90 Excellents x 5) + (93 Goods x 4) + (20 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 205 Ratings = 4.322

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Barchester Bryn Ivor Lodge Care Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 12 Reviews ÷ 16 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    12
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Bryn Ivor Lodge Care Home?

  • Extremely LIKELY
    10
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Bryn Ivor Lodge Care Home

  • Resident / Service User
    9
  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • more

My stepdad was welcomed to Bryn Ivor Lodge on Monday 16th October. My sister and I were welcomed on the Wednesday by the Manager and a number of her team. We were shown around the fabulous facilities. My stepdad was sleeping in his beautiful room, with a stunning view of magnificent trees. We were offered a hot drink and homemade cookie in the purpose-built visitor area. My stepdad had taken up residence as he was in need of nursing care and Bryn Ivor looked perfect. Unfortunately, he was far down the road with dementia and after only six weeks, peacefully passed away. The moments after his passing were handled with exemplary care and professionalism. I was informed immediately and invited to attend the home. On my arrival, I was given the comfort and reassurance that I needed. Thank you very much to the nurse on duty who handled the call to me and the initial meeting with dignity, together with all concerned who made a sad situation very respectful. Kindest regards.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was transferred to Barchester Bryn Ivor Lodge Care Home after several months in the hospital following another fall.

Everyone was very welcoming and keen to get Mum to settle. Mum's room was clean and airy and the staff try hard to engage everyone with daily activities.

The food is very varied and there should be something to please everybody. Mum was also pleased that there is a hairdresser available twice a week.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I was admitted from Cardiff University of Wales Hospital in need of nursing care having had falls at night. I have had a small stroke affecting balance and eyesight. I am now registered partially sighted. I have had excellent care, both emotional and nursing care.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

I am very aware of the excellent care I receive in spite of the shortage of staff. If this could be improved, it would be a great relief to me and especially to the very hard working staff. The choice of food is very good.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Good room and facilities. Happy with food. Staff treat you well. I enjoy going out in the garden.
Require a higher chair in room and lounges.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Good as possibly can be - not like my own home. Food is not as good at tea time but better at lunch time. Staff are good to me. Would like to go out in the garden if possible. The room is nice and a good view. Physiotherapist required to help me move.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Good care and staff caring and patient. Various and many activities. I enjoy the gardens.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Kindness and care by the nurses is wonderful. Food is very good - but too much and too fancy.
I would like to go out in the garden more.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

The first impression on entering the home was it looked like a top class hotel and this is true of the furniture and fittings. The corridor to my friend's room is wide and has lots of 'knick knacks' of years ago - a nice touch I think. Her room is large and light and airy and has everything in it she needs. There is the added bonus of a 'bistro' where we each take her and make coffee and sit with her which makes our visit much more enjoyable. The carers are all extremely nice and seem to genuinely care for the residents.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The best meal is breakfast - perfect poached eggs.
A variable menu from which you choose the day before.
Three-course meals twice daily at 12.30pm and 5pm (too early).
Soup always on the menu with a fruit platter alternative.
Staff are very pleasant but a bit thin on the ground sometimes.
They are expected to serve meals in the rooms.
Medication locked in rooms until needed.
Lights are left on despite bright sunlight but can be switched off if enough protest is made.
All rooms are en-suite.
This is an essential feature.
Security poor at main entrance especially at weekends.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Overall the experience at the home was good. The staff welcoming and the environment is of a high standard. Although I did not taste the food the menu looked fantastic.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

The environment is lovely, my mother in law has struggles to settle, but that does not reflect on the care home.
Any setting would have the same issues.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

I was warned about coming into a care home, but once I saw it, I was amazed. It is a very nice home. All of the staff are wonderful. They have even taken me out for the first time in 9 years. I also have been to The Winter Wonderland skating in my wheelchair. The general and medical care has been excellent. Even the visiting GP is lovely.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On the whole I am very satisfied that my partner is being well cared for, the only concern I have is that he is not always supervised when dressing and has ended up wearing his pyjamas under his clothes. On one occasion he was walking around in his boxer shorts. I just feel he could do with a bit more supervision.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I was greeted by a very pleasant lady who showed me to my friend. The building is brand new and all facilities are excellent. The decor and furnishings are lovely. There are nice gardens and views over the Bristol Channel. My friends room with en-suite was excellent and she seemed very happy with it. All the staff were very nice.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I spent a week in respite care following an operation and found it was very beneficial. The staff were lovely, they were so kind and attentive - you really felt you were their priority. My room was large comfortable and with a beautiful outlook. The food was good with an interesting and varied menu but if nothing suited they would readily provide something else. The home had only been open about a month and was still having some teething troubles; soon after I arrived and settled in, the lavatory cistern was found to be leaking, so I has to be moved to another room. The lighting in the bed room was so poor especially the bed side one, I had one brought from home.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Good

Staff: Excellent

Management: Satisfactory

Rooms: Satisfactory

My father was one of the first residents in this home, admitted in the week it was opened. He is 89 years of age suffering from dementia. Prior to his admission he was in hospital for over 3 months, where his general health, dementia and demeanor were all suffering as he was becoming institutionalised. Since being admitted to Bryn Ivor all aspects of his life have improved and whilst I accept that his dementia cannot be reversed he is very happy and almost back to the Father of 10/15 years ago, long before the onset of his illness. He now has a new family, consisting of the staff who happily care for his every need and the other residents. My Husband, myself and all members of our family, young and old are always made very welcome by the staff and we now view a visit to see Dad as we did when seeing him at home.
Sadly my Mother who was also due to go to Bryn Ivor Lodge became to ill too be admitted with Dad and passed away last month. I truly believe that had she been able to go to Bryn Ivor she would still be with us today and I suspect for a few months more.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Extremely professional, all staff are extremely helpful and friendly. Excellent food, rooms and facilities, very clean, pleasant environment. Excellent books, games etc around the living room to help stimulate dementia patients. Shame its so expensive as we will have to move my father due to self funding coming to an end.

How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

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Care Home Idol 2016

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