Newport Road, Castleton, Cardiff CF3 2UQ
Bryn Ivor Lodge is a purpose-built home that opened in July 2015.
The home boasts a high-quality interior that is tailored to the challenges of delivering first-class nursing and residential care.
A wide range of needs is welcomed; committed staff take a respectful approach to care and specialise in dementia care. The dedicated Memory Lane Community features a sensory area and personalised memory boxes to support reminiscence, whilst a tailored care package and occupational based activities further enhance the quality of life for residents.
The care team is committed to building strong relationships with both residents and their families, as well as supporting interests, activities and nutrition.
Group: Barchester Healthcare Ltd
Person in charge: Michelle Willett (General Manager)
Local Authority / Social Services: Newport City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 80 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Full needs assessment prior to admission. Ages 18+.
Single Rooms: 80
Rooms with ensuite WC: 80
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care and Social Services Inspectorate Wales* Report on Barchester Bryn Ivor Lodge Care Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 9.4 (maximum of 10) for Barchester Bryn Ivor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Barchester Bryn Ivor Lodge Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.438 for Barchester Bryn Ivor Lodge Care Home is calculated as follows: ( (170 Excellents x 5) + (112 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 313 Ratings = 4.438
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Barchester Bryn Ivor Lodge Care Home is based on 18 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 18 Reviews ÷ 16 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Barchester Bryn Ivor Lodge Care Home has a Review Score of 9.4 (9.438) from 27 Reviews
Review submitted from a Postal Card by J S (Daughter of Resident) on Thursday 12 April 2018. Relates to February 2018.
Very friendly welcome by staff who took full details of, and were genuinely interested in my mother. Manager of the residential section was very patient with and caring for my mother. Quality of food was excellent. Nice to have the opportunity of going to bistro when we visited to see mum. Overall, very pleased with the care, and the home operates to a very high standard.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by A J (Daughter of Resident) on Friday 6 April 2018. Relates to March 2018.
Since my mother has been in Bryn Ivor Lodge she has been very well looked after by the staff in lovely surroundings.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Susan H (Daughter-in-law of Resident) on Friday 6 April 2018. Relates to March 2018.
Settled in really well. Very happy. Feels safe and secure. Could do with a phone in the room.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Paul T (Resident) on Thursday 5 April 2018. Relates to March 2018.
My stay is first class. The staff are lovely the food is first class.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Ann M (Wife of Resident) on Wednesday 4 April 2018. Relates to February 2018.
Happy to have my husband in the care of Bryn Ivor. Staff very caring and he is happy to be there while I am away.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by Stuart M (Son of Resident) on Sunday 10 December 2017. Relates to December 2017.
This is an excellent home with first class facilities and staff. Just over 2 years old, the residents' rooms are spacious with en-suite showers and toilets. The public rooms are comfortable and well laid out, with smaller side rooms for more intimate meetings or quiet contemplation. Dining rooms are bright with good quality cutlery and crockery; menus are available for all meals. There is always a reasonable choice of dishes and the food appears appetising.
The staff are overwhelmingly friendly and many have considerable experience of dealing with elderly residents, with all their foibles. They are generally available in sufficient numbers and include some with specific responsibility for organising activities. These include film shows - in the in-house cinema - trips out to local amenities, and concerts by visiting musicians and choirs.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by Anne H (Daughter of Resident) on Friday 24 November 2017. Relates to November 2017.
I am very pleased with the care my mother receives - although, at weekends/Bank Holidays, it is noted by visitors that there appears to be less staff around, no real activities going on, and no-one at the reception desk to welcome and direct visitors. Would it be possible to have some form of cover during these times, please?
The care/nursing/activities staff are excellent, very patient in their approach and showing compassion and care at all times, although some seem extremely stretched in their duties!
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by C J (Daughter of Resident) on Friday 24 November 2017. Relates to November 2017.
This is one of the better care homes in the area. Some communication problems when staff leave and new staff take over but generally all staff are pleasant and caring.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely
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Review submitted from a Website Submission by Cheryl S (Daughter of Resident) on Friday 24 November 2017. Relates to November 2017.
My father has been much happier and has felt much safer since he has been in Bryn Ivor Lodge. The various activities seem to give him mental and physical stimulation which he was not getting with the domiciliary care he had previously. He likes the staff and is content with the way they are looking after him.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Website Submission by Graham A (Stepson of Resident) on Sunday 12 November 2017. Relates to November 2017.
My stepdad was welcomed to Bryn Ivor Lodge on Monday 16th October. My sister and I were welcomed on the Wednesday by the Manager and a number of her team. We were shown around the fabulous facilities. My stepdad was sleeping in his beautiful room, with a stunning view of magnificent trees. We were offered a hot drink and homemade cookie in the purpose-built visitor area. My stepdad had taken up residence as he was in need of nursing care and Bryn Ivor looked perfect. Unfortunately, he was far down the road with dementia and after only six weeks, peacefully passed away. The moments after his passing were handled with exemplary care and professionalism. I was informed immediately and invited to attend the home. On my arrival, I was given the comfort and reassurance that I needed. Thank you very much to the nurse on duty who handled the call to me and the initial meeting with dignity, together with all concerned who made a sad situation very respectful. Kindest regards.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Katherine J (Daughter of Resident) on Monday 25 September 2017. Relates to September 2017.
Mum was transferred to Barchester Bryn Ivor Lodge Care Home after several months in the hospital following another fall.
Everyone was very welcoming and keen to get Mum to settle. Mum's room was clean and airy and the staff try hard to engage everyone with daily activities.
The food is very varied and there should be something to please everybody. Mum was also pleased that there is a hairdresser available twice a week.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Beryl P (Resident) on Wednesday 13 September 2017. Relates to September 2017.
I was admitted from Cardiff University of Wales Hospital in need of nursing care having had falls at night. I have had a small stroke affecting balance and eyesight. I am now registered partially sighted. I have had excellent care, both emotional and nursing care.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely
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Review submitted from a Postal Card by Audrey M (Resident) on Monday 21 August 2017. Relates to August 2017.
I am very aware of the excellent care I receive in spite of the shortage of staff. If this could be improved, it would be a great relief to me and especially to the very hard working staff. The choice of food is very good.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by T W (Resident) on Monday 3 July 2017. Relates to June 2017.
Good room and facilities. Happy with food. Staff treat you well. I enjoy going out in the garden.
Require a higher chair in room and lounges.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely
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Review submitted from a Postal Card by Granville L (Resident) on Thursday 29 June 2017. Relates to June 2017.
Good as possibly can be - not like my own home. Food is not as good at tea time but better at lunch time. Staff are good to me. Would like to go out in the garden if possible. The room is nice and a good view. Physiotherapist required to help me move.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely
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Review submitted from a Postal Card by Gill S (Resident) on Wednesday 28 June 2017. Relates to June 2017.
Good care and staff caring and patient. Various and many activities. I enjoy the gardens.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by V E (Resident) on Monday 26 June 2017. Relates to June 2017.
Kindness and care by the nurses is wonderful. Food is very good - but too much and too fancy.
I would like to go out in the garden more.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely
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Review submitted from a Postal Card by J R (Friend of Resident) on Thursday 8 June 2017. Relates to June 2017.
The first impression on entering the home was it looked like a top class hotel and this is true of the furniture and fittings. The corridor to my friend's room is wide and has lots of 'knick knacks' of years ago - a nice touch I think. Her room is large and light and airy and has everything in it she needs. There is the added bonus of a 'bistro' where we each take her and make coffee and sit with her which makes our visit much more enjoyable. The carers are all extremely nice and seem to genuinely care for the residents.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Peggy (Resident) on Tuesday 9 May 2017. Relates to March 2017.
The best meal is breakfast - perfect poached eggs.
A variable menu from which you choose the day before.
Three-course meals twice daily at 12.30pm and 5pm (too early).
Soup always on the menu with a fruit platter alternative.
Staff are very pleasant but a bit thin on the ground sometimes.
They are expected to serve meals in the rooms.
Medication locked in rooms until needed.
Lights are left on despite bright sunlight but can be switched off if enough protest is made.
All rooms are en-suite.
This is an essential feature.
Security poor at main entrance especially at weekends.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely
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Review submitted from a Postal Card by J J (Relative of Resident) on Monday 8 May 2017. Relates to February 2017.
Overall the experience at the home was good. The staff welcoming and the environment is of a high standard. Although I did not taste the food the menu looked fantastic.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely
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Review submitted from a Postal Card by Anne P (Daughter-in-law of Resident) on Wednesday 19 April 2017. Relates to April 2017.
The environment is lovely, my mother in law has struggles to settle, but that does not reflect on the care home.
Any setting would have the same issues.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely
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Review submitted from a Postal Card by Lewis G (Resident) on Wednesday 6 January 2016. Relates to December 2015.
I was warned about coming into a care home, but once I saw it, I was amazed. It is a very nice home. All of the staff are wonderful. They have even taken me out for the first time in 9 years. I also have been to The Winter Wonderland skating in my wheelchair. The general and medical care has been excellent. Even the visiting GP is lovely.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Anne M (Partner of Resident) on Tuesday 8 December 2015. Relates to November 2015.
On the whole I am very satisfied that my partner is being well cared for, the only concern I have is that he is not always supervised when dressing and has ended up wearing his pyjamas under his clothes. On one occasion he was walking around in his boxer shorts. I just feel he could do with a bit more supervision.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Angela G (Friend of Resident) on Thursday 15 October 2015. Relates to October 2015.
I was greeted by a very pleasant lady who showed me to my friend. The building is brand new and all facilities are excellent. The decor and furnishings are lovely. There are nice gardens and views over the Bristol Channel. My friends room with en-suite was excellent and she seemed very happy with it. All the staff were very nice.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Brenda P (Resident) on Wednesday 23 September 2015. Relates to September 2015.
I spent a week in respite care following an operation and found it was very beneficial. The staff were lovely, they were so kind and attentive - you really felt you were their priority. My room was large comfortable and with a beautiful outlook. The food was good with an interesting and varied menu but if nothing suited they would readily provide something else. The home had only been open about a month and was still having some teething troubles; soon after I arrived and settled in, the lavatory cistern was found to be leaking, so I has to be moved to another room. The lighting in the bed room was so poor especially the bed side one, I had one brought from home.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Likely
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Review submitted from a Website Submission by Michele B (Daughter of Resident) on Sunday 13 September 2015. Relates to September 2015.
My father was one of the first residents in this home, admitted in the week it was opened. He is 89 years of age suffering from dementia. Prior to his admission he was in hospital for over 3 months, where his general health, dementia and demeanor were all suffering as he was becoming institutionalised. Since being admitted to Bryn Ivor all aspects of his life have improved and whilst I accept that his dementia cannot be reversed he is very happy and almost back to the Father of 10/15 years ago, long before the onset of his illness. He now has a new family, consisting of the staff who happily care for his every need and the other residents. My Husband, myself and all members of our family, young and old are always made very welcome by the staff and we now view a visit to see Dad as we did when seeing him at home.
Sadly my Mother who was also due to go to Bryn Ivor Lodge became to ill too be admitted with Dad and passed away last month. I truly believe that had she been able to go to Bryn Ivor she would still be with us today and I suspect for a few months more.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Susan B (Daughter of Resident) on Wednesday 9 September 2015. Relates to September 2015.
Extremely professional, all staff are extremely helpful and friendly. Excellent food, rooms and facilities, very clean, pleasant environment. Excellent books, games etc around the living room to help stimulate dementia patients. Shame its so expensive as we will have to move my father due to self funding coming to an end.
How likely would you be to recommend Barchester Bryn Ivor Lodge Care Home? Extremely Likely
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10 Bed Vacancies
posted 09 May 2018
We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.
February 2018
April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Barchester Bryn Ivor Lodge Care Home
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