Prince George House

102 Mansbrook Boulevard, Ipswich IP3 9GY
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9.9 89 Reviews
  • Prince George House, Ipswich
Prince George House is a modern, purpose-built care home in Ipswich that provides personalised respite, residential, nursing and dementia care for older people. The dedicated team gets to know each resident well so they can tailor their care to their unique needs and wishes.

The home has its own cinema, café, hair salon and 40s/50s-themed lounge so residents are able to continue enjoying a fantastic lifestyle. The talented lifestyle team ensures there's something to look forward to each day, from music and singing sessions to visits from therapy animals, plus outings and entertainment.

Each bedroom has an en-suite wet room and is furnished to a high standard, but residents can also bring their own treasured possessions if they wish.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1659
  • Self-Funded Residential Dementia Care: from £1749
  • Self-Funded Nursing Care: from £1899
  • Self-Funded Nursing Dementia Care: from £1989
  • RESPITE Self-Funded Residential Care: from £1659
  • RESPITE Self-Funded Residential Dementia Care: from £1749
  • RESPITE Self-Funded Nursing Care: from £1899
  • RESPITE Self-Funded Nursing Dementia Care: from £1989

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Prince George House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Luminita Triff (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • On-site

Total of 89, showing 81-89
9.9

Prince George House has a Review Score of 9.9 (9.871) out of 10, based on 35 reviews in the last 2 years. Over all time Prince George House has 89 reviews.

Overall Experience

  • 65
  • 21
  • 1
  • 0
  • 2

Date Published

89
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35
54
Overall Experience  Overall Experience 5.0 out of 5

My father has been very happy here at Prince George House. He has been very well looked after, lovely food, entertainment and exemplary care by all the staff.
Thank you all very much.

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Overall Experience  Overall Experience 5.0 out of 5

Until a few weeks ago, mum has been fairly independent.
She became unwell and consequently needed more assistance/care, provided compassionately from her carers, maintaining comfort, dignity and fulfilling requests for lemonade squash!
The staff appear passionate and work together as a team.
The
cheery greeting from reception.
The daily encouragement from the activities team, maintenance man.
To have ice cream and jelly that she fancied, and wine gums.
The friendly housekeepers - and the carer who visited on her day off to say "Hi" on mum's birthday! Wow!
What can we say?
In mum's words, "Fantastic"!

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Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, always keen to help and engage with residents at every opportunity. Rooms are always clean and bright. There is always a warm welcome to visitors from care and admin staff whatever the time of day. Of the three care homes mum has been in, this is by far 'the best'.

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Overall Experience  Overall Experience 4.0 out of 5

The home is always kept very clean and the food is always varied and of good quality.
I feel that the home could benefit from more staff as I often struggle to find staff who are fully aware of Mum's condition. I would also like to see a monthly review of my mum's condition from her key worker and
head nurse.

Reply from Samantha Debenham, Marketing Support Administrator at Prince George House

Thank you very much for your comments and positive scores about the cleanliness of the home and quality of the food offered. With regards to staffing levels, we do a full dependency analysis for each resident which is used to plan the care team, in order to ensure that care is safe and appropriate for residents’ needs at all times. However, we take feedback very seriously and provide frequent opportunities where relatives can give feedback and ask any questions regarding the care their loved one receives at bi-monthly relative meetings. All relatives are welcome and we look forward to seeing you at any of the upcoming meetings you are able to attend. A monthly review of care plans takes place for each resident and relatives are invited to provide input and discuss any aspects. There is also an open door policy with the home manager should you have any points in the future you wish to discuss. In this instance though we would be happy to pass on your feedback to the home manager, who will contact you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in care since Prince George House opened. We are very happy with her care and the carers are friendly and if I have any concerns they will always help and get her sorted. The entertainment staff are friendly and make you feel welcome. She always looked clean and tidy.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy and amazed with the wonderful care and dignity that Prince George House is giving my mother, I cannot fault the staff or management for she is well taken care of.
The care and treatment they give her, she knows all her staff and is very happy with them, they make her smile, the atmosphere
in the care home is very comfortable and very welcoming. I would certainly recommend this facility.

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Overall Experience  Overall Experience 4.0 out of 5

The home is friendly and happy. My mum has settled in well. I have no problems with anything. I can always speak to staff and management.

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Overall Experience  Overall Experience 4.0 out of 5

Mum is looked after very well.

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Overall Experience  Overall Experience 5.0 out of 5

When my husband first went into care I was upset. The care and love he's given is wonderful and my mind is put at rest knowing he's getting care and love when I am not there. He has settled in well, the place is like a hotel nice and clean. Well done for having such a wonderful place.

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Current Review Score: 9.9 (9.871)

Overview of Review Score

The Review Score of 9.9 (9.871) out of 10 for Prince George House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.871 for Prince George House is calculated as follows: ( (360 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 410 Ratings = 4.871

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince George House is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (99)

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Meet the Team (1)

Luminita

Luminita Triff

Job Title: Home Manager

I joined Care UK in 2015 after achieving my nursing qualification in Romania and working there as a Nurse.


I was looking for a new challenge and decided to apply for a nursing job in the UK. Care UK was recommended to me, and I’ve been here for the past eight years.


Moving to the UK and succeeding in my role in a completely new health system has been the biggest professional challenge in my career. I’ve risen the ranks, starting as a nurse and moving from Clinical Lead to Deputy Manager and now Home Manager.


To do this job well, it’s important to be caring and compassionate, have effective communication skills, problem-solving skills, leadership and resilience. My favourite part of the working day is when I feel that I’ve made a positive difference in someone’s life. I aim to do the best I can to fulfil my job role while practising kindness.


Since I moved to the UK, the residents at Prince George's House and my colleagues have become my second family, and I love and value them all as much as my own family.


When I’m not working, I like to chat with my son and his family who live in Romania. I also unwind by reading, listening to music, playing training programmes to improve my language skills, watching films, and travelling.

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