Prince George House

102 Mansbrook Boulevard, Ipswich IP3 9GY
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9.8 90 Reviews
  • Prince George House, Ipswich
Prince George House is a modern, purpose-built care home in Ipswich that provides personalised respite, residential, nursing and dementia care for older people. The dedicated team gets to know each resident well so they can tailor their care to their unique needs and wishes.

The home has its own cinema, café, hair salon and 40s/50s-themed lounge so residents are able to continue enjoying a fantastic lifestyle. The talented lifestyle team ensures there's something to look forward to each day, from music and singing sessions to visits from therapy animals, plus outings and entertainment.

Each bedroom has an en-suite wet room and is furnished to a high standard, but residents can also bring their own treasured possessions if they wish.
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Care Provided by Prince George House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1699
  • Self-Funded Residential Dementia Care: from £1794
  • Self-Funded Nursing Care: from £1964
  • Self-Funded Nursing Dementia Care: from £2059
  • RESPITE Self-Funded Residential Care: from £1699
  • RESPITE Self-Funded Residential Dementia Care: from £1794
  • RESPITE Self-Funded Nursing Care: from £1964
  • RESPITE Self-Funded Nursing Dementia Care: from £2059

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Prince George House to find out the exact price for your requirements.

Contact Prince George House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Prince George House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Luminita Triff (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On-site

Prince George House Reviews (90)

9.8

Prince George House has a Review Score of 9.8 (9.770) out of 10, based on 21 reviews in the last 2 years.
Over all time Prince George House has 90 reviews.

Overall Experience
  • 65
  • 21
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Date Published
  • 90
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Reviewer Connection to Prince George House
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Total of 90, showing 61-80
Review from Barbara H (Sister of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience on first coming into Prince George House was very good and up to this day, still is!
The staff are very friendly and helpful and show a lot of care and support not only to myself but my brother too, many thanks.
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Review from David O (Son of Resident) published on 18 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having recently arrived fro Australia to visit my mother, now resident at Prince George House, I have to say how impressed I am at the quality of care she is receiving.
The staff are caring, humourous, kind and dedicated to their jobs and profession and I couldn't be happier to see my mother in such
good hands.
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Review from L M (Daughter of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has been in Prince George House for 2 weeks now, having come straight from an exhausting spell in hospital. It's been a very emotional time for my Mum as well as the rest of the family. Mum is, of course, devastated my Dad cannot come home.
From the very first contact with the Prince George
House, the staff have been the most understanding people I have come across in a long while. They were there for me during the emotional time of Dad's transfer on that first day and the situation was managed with sensitivity and respect; not only to my Dad but they were aware of the tremendous turmoil my Mum and I were feeling.
Two weeks later my Dad is and looks well cared for. The staff have made an effort to understand his needs, likes and dislikes. He is treated with respect and dignity.
My Mum visits every day and is welcomed and included in Dad's daily activities and care as much as she wants. Not only my Dad looks well but my Mum too looks well. She is relaxed and happy that my Dad is being well cared for although, obviously, still wants him home.
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Review from M R (Brother of Resident) published on 7 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are polite and friendly and helpful, also keep us informed, also the care home is very good.
I would like the staff to let us know when my brother is getting low on things before he runs out.
It's good that staff take him out when they can.
Overall it's thumbs up.
Keep up the good work.
Thank
you.
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Review from Melanie M (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have now been in your care home for 19 months and I cannot fault the care they receive. Nothing is too much trouble for your managers and staff and they are very approachable if I have a problem or question. 'Care' is the appropriate word!
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Review from Ann D (Sister of Resident) published on 1 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with how it is at present.
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Review from M E (Wife of Resident) published on 31 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have found the care very good.
One or two concerns - regarding teeth and glasses.
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Review from H W (Wife of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband's care has been good. They try to involve him in activities. Sometimes care is not as good, not down to the staff but lack of staff.
Staff work hard but at times, there are just about enough of them. Agency staff, on the whole, have been good but one having said my husband was wet because
he had spilt his drink so didn't see the need to change him, should have been told off by regular staff but wasn't. I insisted he changed him.
Reply from Samantha Debenham, Personal Assistant at Prince George House
Thank you so much for the positive feedback about the care we deliver at Prince George House and your appreciation of our hard-working colleagues.
Thank you also for your feedback regarding agency…read more
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Review from Philip N (Brother of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very pleasant and friendly. My brother has improved greatly since he has been at Prince George House but I would like my brother to have a bit more physio on his left hand.
Reply from Samantha Debenham, Personal Assistant at Prince George House
Thank you so much for your positive feedback regarding Prince George House in relation to the care delivered to your brother. I am glad to hear that our staff provide a pleasant environment and your…read more
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Review from D D (Niece of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We put a lot of thought into finding the best home for my uncle and we are extremely pleased with our decision. We are welcome to visit at any time. The staff are so caring and it is evident that they genuinely care and have time for the residents.
It is a lovely environment to live in and he is very
happy.
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Review from Carmen C (Friend of Resident) published on 8 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is a lovely, clean and warm, welcoming place for all residents. When visiting all the staff I've encountered are extremely friendly and professional, you can tell everyone there is in good hands.
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Review from Ellen D (Friend of Resident) published on 8 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t fault Prince George House. The staff are all incredibly kind and caring and I have absolutely no doubt all those cared for are in great hands.
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Review from Pippa W (Granddaughter of Resident) published on 8 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nanny loves it at Prince George, she feels very at home and well cared for. She says the rooms are like a ‘5 star hotel’, and loves the food. The staff are amazing and very attentive. They feel like extended family to her. We are always kept informed of any of her changes day to day, which gives
us peace of mind. Prince George is amazing.
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Review from A J (Husband of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied.
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Review from Sheila S (Wife of Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my husband is receiving. He says he is not happy here and wants to be at home and I do find it difficult to deal with this, I know he can't come home but I do get upset each time I leave him.
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Review from Sandra C (Daughter-in-law of Resident) published on 5 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with care. The resident would appreciate more one to one conversation. Realise this is difficult as many residents and the friendly approach taken now is well received.
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Review from Phillip F (Son of Resident) published on 9 October 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Following an extremely unsatisfactory and distressing two week respite stay for our father during June 2018, my family and I are still struggling to secure a face to face meeting with both Prince George and Care UK Management, despite letters of communication and numerous phone calls to seek a satisfactory
resolution to an extremely unsatisfactory and distressing experience with this "care home", Prince George House, Ipswich.
Reply from Amy Wilson, AD at Prince George House
Thank you for your recent feedback regarding Prince George House.
We are sorry the care we offered your father fell short of expectations, however, following our meeting with your brother in which…read more
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Review from Ian C (Son-in-law of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Resident in the above care home has been there for two and a half years.
The carers and staff at this care home are very good and helpful. More recently in August 2018, they provided a private room and buffet to celebrate her 95th Birthday.
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Review from J A (Wife of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visits to the Prince George House are enjoyable. My husband is well looked after and is safe. A few more daily activities would be of benefit to some residents. Rooms are very warm so some form of air conditioning would be useful, (I do appreciate we are experiencing unusually hot weather currently).
Some form of exercise would be good for the younger residents (gym or pool).
Reply from Amy Wilson, AD at Prince George House
Thank you for your recent feedback regarding Prince George House. We are delighted to hear that you enjoy your visits to the home and would be extremely likely to recommend our service to others. We…read more
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Review from J G (Niece of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff and very well trained. Management staff are really approachable and any concerns are looked at and sorted. Very good communications with family. Activities team are doing a good job and now they have got a bus of their own taking residents to trips. What else needed. All lovely. I am very
happy to recommend the home to anyone.
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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Prince George House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.770 for Prince George House is calculated as follows: ( (215 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 244 Ratings = 4.77
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prince George House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (104)

Meet the Team (1)

Luminita

Luminita Triff

Job Title: Home Manager

I joined Care UK in 2015 after achieving my nursing qualification in Romania and working there as a Nurse.


I was looking for a new challenge and decided to apply for a nursing job in the UK. Care UK was recommended to me, and I’ve been here for the past eight years.


Moving to the UK and succeeding in my role in a completely new health system has been the biggest professional challenge in my career. I’ve risen the ranks, starting as a nurse and moving from Clinical Lead to Deputy Manager and now Home Manager.


To do this job well, it’s important to be caring and compassionate, have effective communication skills, problem-solving skills, leadership and resilience. My favourite part of the working day is when I feel that I’ve made a positive difference in someone’s life. I aim to do the best I can to fulfil my job role while practising kindness.


Since I moved to the UK, the residents at Prince George's House and my colleagues have become my second family, and I love and value them all as much as my own family.


When I’m not working, I like to chat with my son and his family who live in Romania. I also unwind by reading, listening to music, playing training programmes to improve my language skills, watching films, and travelling.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prince George House to verify any information. View our terms and conditions. Prince George House has an Enhanced Service - more info.