Kingsbury Court Care Home

All the carers, reception staff, catering staff and cleaners have been wonderful with my mother. At times she can be very difficult and shouting when she wants someone to come, but they have been very patient with her. She is a lifelong vegetarian and they have accommodated her diet very well. My mother does not want to participate in any activities.

Kingsbury Court is a beautiful care home with incredible staff from the Manager down to the cleaners. Everyone, my family and I have come into contact with have been very professional, polite and extremely caring. They made my father's time there a very happy one. We could not have wished for a better environment and the three careers that were mainly associated with him took the time to get to know all about him, his likes and dislikes and always ensured he had plenty of his favourite things - tea and biscuits! There are several activities going on during the week and they encouraged dad to join in but understood if he didn't want to and respected his wishes. Communication was excellent between the care home and ourselves - as was the cleanliness and food. The quality of staff was excellent too. We couldn't have wished for a better place for dad. Thank you, Kingsbury Court!

5* accommodation deserves a 5* review.

Very disappointed with the service and how it has been dealt. My opinion is not the same as others, however, it is based on the level of care witnessed.

Excellent facilities, lovely caring staff. Catering staff very friendly. Management and communication to residents families very poor. Lots of promises but little action re garden landscaping, newsletters, email communication about staff changes etc. Lots of management change which is unsettling for staff and residents.

Although normally very clean and tidy, can sometimes see room not cleaned thoroughly.

Sometimes some of my father-in-laws belongings go missing eg. shaver, glasses etc and anything that can be done to alleviate this would be great. All in all very good.

Kingsbury Court is clean, tidy and well organised. Nothing is too much trouble for the staff. Problems are always sorted out quickly and efficiently. The reception staff are caring and care staff are all excellent and always accommodating to the needs of the resident and family. Communication is excellent. We are very satisfied with the excellent care which my dad receives.

I was very pleased my sister was able to spend her last weeks at Kingsbury Court in such lovely surroundings with such loving and caring staff. Everyone was equally thoughtful and caring to relatives and friends who visited my sister.