Kingsbury Court Care Home

Staff are polite and friendly. Sometimes we have to ask 3-4 times for the assistance required.

I would highly recommend this care home.

We are delighted to see how happy our old friend is in this very caring environment and homeliness within her apartment. Congratulations to the entire caring and maintenance team. Happy Christmas.

I was a resident for a week's convalescence, after orthopaedic surgery. I found the staff, almost without exception, very friendly and extremely caring; may have been because I was pretty fit and healthy, just traumatised from the injury. Used the week to recover mentally too - greatly enhanced by friendly staff.

Medication not always correct. Delays with carers attending when call bell pressed, especially during busy periods (20 minutes) (mornings). Shortage of staff early mornings (8 am).

The staff at Kingsbury Court Care Home gave my grandmother the highest levels of care and comfort. Everybody who came into contact with her treated her with great dignity. I would recommend Kingsbury for the staff there, but the facilities are also excellent and family can visit anytime. My grandmother was very happy there.

The staff are extremely kind and my friend against all expectations has settled well and is very happy here.

The home is very new but had a really nice feel about it. I am so glad my friend is here.

What a beautiful care home. The staff are friendly and the whole ambience is bright, happy and peaceful.

On arriving I was greeted with friendly staff at the desk, who made me welcome. As our friend wasn't in her room another staff member showed me how to find our friend in the garden. It is so lovely to see our friend, who has been at Kingsbury Court since it opened, so happy and settled and loves the whole way of life there. She always enjoys her meals and activities and speaks highly of the staff.

I have visited and old friend now a resident just once. I was so pleased to see how happy and well cared for she now is. The facilities are of a high standard and I was very impressed. I cannot comment on value for money as I do not know what the fees are.

First visit - very impressive. If in the future I should need residential care, this is the place I would choose. Impossible to find anything to complain about. Perfect in every respect.

I cannot comment on all the categories but my overall impression is of an excellent care home.

My mother needed to go into care after a spell in hospital. The staff at Kingsbury Court were extremely helpful in aiding her transition from looking after herself to being in a home. She settled very well and is happily enjoying living in what she describes as a five-star hotel with care. The rooms are modern, clean and comfortable. There a plenty of activities arranged and she just loves her new life.

I visit my friend who is a resident and find the staff all very cheerful and helpful. My friend tells me the staff are all very kind. There are lots of activities which she can join in with if she wants to. The food is very good and she gets a glass of red wine with her meal, something she loves.

I am a friend of one of the residents and I visit about five times a year. Whenever I visit the staff are very courteous and extremely kind and helpful. I must say, I would like to live there myself.

Very pleased with everything, may need more car parking spaces in time.

All the staff at this home are superb, what in my mind a care home should consist of. Welcoming, happy residents good bright décor and staff who always personally involve themselves in the comfort and well-being of their patients. A+++

The carers provide as much care as they possibly can, to the extent that I feel it goes beyond "regulation". They understand my mother and know how to achieve the best in communicating with her. Relating to her past experiences as a nurse herself, her previous love of looking after her dogs and knowing who we are as her family i.e when I visit with my daughters or husband, acknowledgement from the staff who know who we all are. I could say more but just don't have the words.

My sister and I are very pleased and happy with the excellent care our 99-year-old mother is receiving at Kingsbury Court.