Cedar View Care Centre, Croydon, London
Cedar View Care Centre, Croydon, London
Cedar View Care Centre, Croydon, London

Cedar View in Croydon, has a team of skilled and caring staff who provide a friendly and welcoming home for residents.

Nursing and dementia care is available to residents who need this extra level of support. Palliative care is given for the terminally ill, with a focus on the control of pain and symptoms.

Each of the care home's four floors have a lounge, dining area and modern ensuite bedrooms, as well as suites with kitchenette facilities.

Healthy, balanced meals are prepared on site with varied menu choices and dietary needs catered for.

The care home also has a library, IT facilities, a bar, bistro, hair and beauty salon, a home cinema and even a sweet shop.

Group: LRH - Homes

Person in charge: Christine Hanwell (Manager)

Local Authority / Social Services: London Borough of Croydon Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 65+.

Single Rooms: 65

Rooms with ensuite WC: 65

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Cedar View Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Cedar View Care Centre has a Review Score of 8.7 (8.664)

The Review Score of 8.7 (maximum of 10) for Cedar View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Cedar View Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.933 for Cedar View Care Centre is calculated as follows: ( (57 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.731 Points relating to the number of positive Reviews for Cedar View Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13 Target = 0.231

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cedar View Care Centre?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cedar View Care Centre

  • Daughter of Resident/Service User
    3
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1

Mum has been at Cedar View since March and is very happy. The staff are very kind and loving to her. She is looked after very well and her medical needs are well taken care of. All the staff are friendly to us as well when we visit.

Outings and various entertainment are organised which help to stimulate the residents. Everything is very clean and the food is of a high standard.

How likely would you be to recommend Cedar View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having visited my aunt, coming from Ireland, I was very impressed with this care home.

The staff were extremely friendly on my arrival for the first time and introduced themselves. The home appeared homely and welcoming with visiting any time of day.

The area I most appreciated was the quiet room where I could converse with my aunt in private. Overall, I was very impressed.

How likely would you be to recommend Cedar View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel my mother is very safe and is enjoying herself as much as she can with her condition.

The home is very clean and tidy at all times and all staff treat everyone with respect.

How likely would you be to recommend Cedar View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cedar View is an impressive and attractive new home with good facilities. It has an experienced, effective manager who promotes high standards of care and the best practice. The care staff are kind and caring, and make good use of all the facilities to ensure residents have an enjoyable and interesting day. The ancillary staff maintain Cedar View to a high standard but always have time to chat and help residents. The home has an attractive accessible garden and it is situated next to one of the loveliest parks in Croydon with it's own little excellent outdoor cafe.

How likely would you be to recommend Cedar View Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I've been to hundreds of homes over the last 20 years of my Mum's illness. To start with this is by far the most beautiful nursing home I've ever seen - however more important than that is the staff team and how they work with the residents, understand their needs and care for them. The manager is very experienced, knowledgeable and extremely understanding about dementia and everything that goes with it. It has been such a refreshing change to find someone that truly puts the residents first and wants to make their quality of life the best that it can be. The interactions that I have seen between residents and staff are outstanding. I can't speak highly enough of this home and would recommend it to anyone without the slightest hesitation. It is a lovely environment with a great team and marvellous facilities. I wouldn't mind a room there myself!

How likely would you be to recommend Cedar View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Mid-size Care Home Groups 2017

Recipient: LRH - Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: LRH - Homes

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cedar View Care Centre