Cedar View Care Centre

1 Stanhope Road, Croydon CR0 5NS
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9.8 75 Reviews
  • Cedar View Care Centre, Croydon
Cedar View Care Centre is a beautiful, state of the art, spacious, purpose-built nursing home situated near Shirley in Surrey offering 65 spacious en-suite rooms with personal showers, a wide range of facilities and 24-hour expert care.

Set in an ideal quiet location with landscaped gardens, Cedar View is more than just a care home, it has fantastic facilities to enable the residents living there to enjoy the care experience they want.

It is part of the Aria Care Group - a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1850
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1850
  • RESPITE Self-Funded Nursing Dementia Care: from £1850

All Fees are subject to a full assessment by the care home

These prices are only a guideline, please contact Cedar View Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Isabel Nyirenda (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (65)

Cedar View Care Centre Reviews (75)

9.8

Cedar View Care Centre has a Review Score of 9.8 (9.771) out of 10, based on 20 reviews in the last 2 years.
Over all time Cedar View Care Centre has 75 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cedar View Care Centre
  • 27
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Total of 75, showing 21-40
Review from Graham M (Son of Resident) published on 4 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Cedar View for the last three months of her life. During her stay there, the care given to her by the manager and deputy manager and their team was exemplary. I cannot praise them enough. They were kind, thoughtful, efficient and professional in everything that they did.
Under their
care, mum was eating and drinking better and was no longer lonely and bored, as she had been at home.
Her room was always clean and was well furnished and, when she was confined to her bed with illness, the extra touches supplied by the staff to keep her surroundings interesting were very thoughtful.
She very much enjoyed the activities provided and joined in with far more than we would have expected of her. Their thoughtfulness even extended to us, Mum's family. We were always kept well-informed of all that was going on and even on one occasion when my wife and I had travelled a long way to visit were provided at their insistence with sandwiches.
We cannot recommend them too highly.
Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre

We sincerely appreciate your feedback for Cedar View Care Centre. It warms our hearts to know that your mother received exemplary care during her time with us. Our team's kindness, thoughtfulness, and professionalism aim to create a comfortable and engaging environment for our residents. With the help of our lifestyle leads, we are always aiming to inspire moments of joy throughout our resident's day-to-day lives. Your kind words will be shared with the rest of the team, who will be delighted to hear your feedback.

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Review from M N (Friend of Resident) published on 31 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, caring staff in all fields. Kindly and understandingly competent when dealing with residents. Very good at liaising with families/friends. Flexible. Very tolerant of residents' eccentricities.
Excellent following a resident's husband's death and very kind and generous post-funeral.
I
am extremely grateful that Cedar View Care Centre had a vacancy when an urgent placement from hospital was needed.
Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre

Thank you for such a positive review. Our highly experienced team at Cedar View Care Centre aim to always provide the best care for your loved ones and aspire to make a difference in the lives of those we engage with. We appreciate your kind words and they will be passed on to the rest of the team.

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Review from Peter C (Son of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 86-year-old father has been a resident since April 2023 having been at a different care home before this. I visit him three or more times a week and this care home is amazing in terms of facilities and the care he receives. The management team are 'on the ball' and for the first time, I do not need
to worry about my dad. I can relax knowing he is getting first-class care.
Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre

Thank you for your review. Here at Cedar View Care Centre, we like to think of ourselves as one big family. We help all our residents ease into their new life with social clubs, exercise classes and excellent facilities. The environment we strive to create in our care homes is uplifting and joyful, allowing people to enjoy their time whilst receiving the necessary care. We appreciate your kind words and they will be passed on to the rest of the team who will be delighted to hear your feedback.

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Review from Patricia B (Respite Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my eighties, I was brought here to recover from damage after a fall. The staff have been friendly, caring, gentle and efficient and a pleasure to know. I shall miss them. I was pleased to have freedom of movement to walk about and exercise. It has been a very positive, rewarding and heartwarming
experience.
Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre

Thank you for taking the time to leave a review. Our dedicated team here at Cedar View Care Centre, work hard to deliver high standards of quality care services at all times. It's so wonderful to have the team's efforts recognised. We thank you for your kind words. Your feedback will be passed on to the rest of the team.

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Review from Sally G (Wife of Resident) published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Cedar View Care Centre for six months. In that time we have found two important areas of professionalism and expertise. One is care, in its widest sense, from everyone, nurses, carers, cleaning staff, reception, management and nutritionists. They all show the utmost
care with kindness and gentleness to us all. Secondly, the friendliness, always a cheerful smile and a chat with my husband and all of us when we are visiting. Nothing is ever too much trouble, even when he is being a bit difficult! We thank them that they give us peace of mind and care about us as well. More than happy with Cedar View.
Facilities and activities are only rated good because my husband's physical condition has meant we have not really experienced these facilities.
Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre

Thank you for your positive comments regarding our home and staff at Cedar View Care Centre. Our team work hard to deliver high standards of quality care at all times. We always aspire to make a difference in the lives of those we engage with, ensuring that the transition into care is not only seamless but that their ongoing residence with us is fulfilling, meaningful and fully adaptable to any changing care needs they may require. Your kind words will be shared with the team, thank you again for your review.

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Review from R M (Brother of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review is based entirely on one visit of one-hour duration, hence I am unable to respond to all the boxes. I was treated with courtesy on arrival. The receptionist was very helpful. Once seated with my sister, we were offered tea, coffee and biscuits, all of which were gratefully received after a
fairly long journey. The carer looking after my sister was attentive, kind and helpful.
Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre

Thank you for your positive comments, regarding our home and staff, we are always working hard to deliver a high standard of quality care at all times. Your review will be passed on to the team, who will be delighted to hear your feedback.

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Review from Robert R (Son of Resident) published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident since March 2022 moving from Worthing. I have found the staff to be wholly professional, caring and compassionate. The room and facilities are high quality and well maintained with the gardens and facilities excellent.
I would especially mention the care and help we have
seen from all the staff, from the manager down - to all of you, sincere and heartfelt thanks for your love and care.
Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre

Thank you for your lovely comment. The care services we deliver as a team to our residents are extremely important to us and we are very proud of our home and the team who look after our residents. Your feedback will be shared with the team.

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Review from Stephen W (Son of Resident) published on 19 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although I live in Ireland, I am comforted by the fact that I have no worries about my father's care. I can only visit for one week every month so it is good to know he is in safe hands and looked after by pleasant staff.
Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.

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Review from J B (Daughter of Resident) published on 17 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although only with you for an unexpectedly short period, Dad was made to feel welcome and much care and thought was given to preparation before his move to Cedar View Care Centre, required at short notice. Staff always introduced themselves and were friendly to him and any visitors. Room was very clean,
from the little I saw of the food it looked and smelt excellent. Always made to feel nothing was too much trouble if we asked, staff very helpful and took a genuine interest in him. Segregation of floors to meet care needs was a positive arrangement. (Hard to assess some aspects as his stay was only two weeks.)
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Review from Colin B (Son-in-law of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my father-in-law on four occasions in May. The visit had been arranged with the care home staff. They were most helpful and on arrival (my first visit) the protocols were carefully explained and followed. Management and staff were friendly and did everything to ensure my father-in-law enjoyed
the visit. I observed the warmth and care they gave to the residents and preparedness to go the extra mile with birthday cakes for residents. The home is clean and well decorated and furnished. The garden is also lovely. Over four visits I saw and received the same level of friendliness from the staff.
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Review from John B (Son of Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although Mother has only been a resident for two weeks she has just started to settle. She was very anxious at first and really homesick. She needed more and more things from her home to make her room familiar. She is timid and difficult at times but the staff have been very professional and encouraging.
Hope she decides to stay, it's a happy, pleasant environment.
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Review from Sarah B (Daughter of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would have no hesitation recommending Cedar View Care Centre. Last year both my parents were very ill and taken into hospital - to add to that, it was at the height of Covid and I live in Australia. I needed to find the right place for both of them and after a Zoom interview with the manager and administrator
I was impressed - they seemed so nice. I was not wrong - the team at Cedar View cared for my parents beautifully and since Mum passed away last year have cared for Dad. The respect with which they treat him and me is greatly appreciated. Cedar View have made me so welcome when I was able to visit Dad for the first time this May. The weekly activities organised bring Dad out of himself and he is very happy with his care. Thank you Cedar View - I know Dad is in the best hands.
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Review from I B (Daughter of Resident) published on 11 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Pleased to see my father has settled in, and he is not moaning about his care as he did when he initially moved in. I attribute this to good staff. My mother and sister speak commendably as to his care. The Myo app allows me greater access to seeing all the activities he is in, but Poppy, the support
dog seems to be his highlight. Very grateful that I have access to him in this medium.
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Review from Stephen T (Regular Volunteer) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I take communion to the residents and I am always welcomed by staff and residents. The centre is clean, well-run and well-managed by delightful, caring staff. There is a delightful, peaceful atmosphere here.
Reply from Monika Jankauskaite, Digital Marketing Manager at Cedar View Care Centre

Thank you for your kind comments! We aim to endeavour a warm and welcoming stay for all our customers as well as continue to build and maintain good connections and relationships with community organisations. The team members and the home manager will be proud to read this.

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Review from John L (Friend of Resident) published on 11 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cedar View Care Centre in Croydon must be one of the top care homes in the UK. The level of care, understanding and genuine friendship shown to both residents and visitors is second to none. The manageress and manager are delightful and nothing is too much trouble for them as they will always speak
to you when they are available. The facilities and cleanliness are perfect. I would and "did" highly recommend this care home to anyone!
Reply from Monika Jankauskaite, Digital Marketing Manager at Cedar View Care Centre

Thank you for your superb review of Cedar View Care Centre. We are extremely proud of our wonderful staff and their dedication to looking after all our ladies and gentlemen. We are one big family here!
Your wonderful comments have been passed on to the team who will be delighted to hear your feedback. Thank you again.

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Review from Poppy D (Resident) published on 7 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have received very good care. The home is very clean and fresh with no bad smells. Staff are very good. Of course, things have changed a lot with the Covid, but gradually getting back to normal.
Reply from Monika Jankauskaite, Digital Marketing Manager at Cedar View Care Centre

Dear Poppy, thank you very much for your review and kind words. We work hard as a team to ensure that we deliver person-centred care, and knowing that you’re happy with the care provided is very important for us.

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Review from Mervyn F (Son-in-law of Resident) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely caring and kind. We have been very impressed by their humanity and attention to small details.
Reply from Monika Jankauskaite, Digital Marketing Manager at Cedar View Care Centre

Thank you so much for your kind words and for taking the time to write this wonderful review, our staff will be pleased to read it!

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Review from Suzanne F (Daughter of Resident) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents arrived in April in some distress and were greeted as family immediately. My mother has recently died. She has been cared for lovingly and professionally. My father's ongoing care has been planned thoughtfully and with tenderness. This home is excellently managed. We could not want or ask
for more for people at their most vulnerable. Thank you.
Reply from Monika Jankauskaite, Digital Marketing Manager at Cedar View Care Centre

Thank you so much for this wonderful review, we are one big family here, at Cedar View. Your mother has touched the hearts of many and she's missed by all of us.

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Review from T L (Daughter of Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My elderly father stayed here for over 2 years, nearly 3 years. He was well looked after, fed, entertained, stimulated, nothing could have been done better.
Would happily recommend it to anyone.
Reply from Monika Jankauskaite, Marketing Assistant at Cedar View Care Centre

We appreciate your kind words and will continue to do our best to make everyone feel part of our family.

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Review from Lyn D (Daughter of Resident) published on 15 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The people at Cedar View Care Centre are very caring. When you walk through the doors to the home it feels warm and welcoming and you are greeted by lovely staff. My mum was very well looked after and although her time at Cedar View may have been short I believe she felt very much at home and said all
staff were lovely and kind. Everybody I met was helpful, friendly and thoroughly nice. Thank you everyone for taking such good care of my mum during her stay with you.
Reply from Monika Jankauskaite, Marketing Assistant at Cedar View Care Centre

Thank you for such kind words, we're very pleased to hear your mum enjoyed the stay with us, it was a pleasure looking after her and our caring team will be extremely happy to read this review.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Cedar View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Cedar View Care Centre is calculated as follows: ( (189 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 236 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cedar View Care Centre is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Isabel

Isabel Nyirenda

Job Title: Home Manager

My name is Isabel Nyirenda. I am the home manager at Cedar View Care Centre. I have been working in healthcare, both the NHS and the Private Sector for many years. I qualified as a Registered General nurse in 1993.


I have acquired a lot of experience in various fields of Nursing and my philosophy has remained very simple – “Treat others as you would like to be treated.” I have a team that embraces a holistic approach to deliver a person-cantered care.


Although pictures in the brochure can speak a thousand words; but a visit to the Home where you can see for yourself and have a feel of the place and also have the opportunity to chat with any members of the team, residents or visiting relatives is always recommended.

Erik

Erik Cortez

Job Title: Deputy Manager Joined: 2020

I am a First Level Registered Nurse (General Adult) and have been working for 20 years across different organisations in the UK. All of which is in a nursing home. I have been a Home Manager as well as Deputy Manager. I have worked in the Adults’ Social and Health Care Department for 5 years. I love working with the residents and their families and making sure that I support the residents to meet their needs.


My hobbies include reading novels, Netflix, gardening, landscape photography, cooking, baking and cake decorating.

Linda

Linda Harrison

Job Title: Administration Manager Joined: 2016

I enjoy my role at Cedar View because one day is never the same and I am involved with everything that goes on!


Having worked here since 2016 when Cedar first opened, I have seen many changes and have enjoyed experiencing it’s growth in terms of residents and staff alike.


We have a great team that I am extremely proud to be a part of.

Claire

Claire Jones

Job Title: Lifestyles Lead

I chose to be a team member here because Cedar View is a fantastic home with great staff and facilities for residents and their families. I love building strong relationships with our residents, their families and my team. I feel great pride in my role as I know it makes a difference in people’s lives.


The best part of my role is creating moments of joy for our residents and helping them to overcome obstacles to fulfil their aims and wishes. My role is important because the well-being of our residents is at the core of everything we do.

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