Cedar View

To everyone at Cedar View Care Centre. I wish to thank everyone, really everyone, at Cedar View Care Centre for their selfless, loving care extended to the resident over his long stay at the home. After being resuscitated, on the request of our estranged daughter living abroad, he was at ease despite being totally dependent on round-the-clock care. His care was totally selfless and loving and he was looked after with unbelievable support. He was at ease and happy. He surely was not an easy patient, but the home's care and understanding was beyond belief. Thank you. May he rest in peace having succumbed to COVID on 19th February, having managed several times to overcome the virus despite his weak physical state.

Above all, Mum was well cared for and happy in her final months. I highly recommend Cedar View.

My close friend had been at Cedar View since May 2023 until passing away in December 2023. The care she received during her time there was wonderful, even the care all staff gave to myself and the rest of family, they were so supportive, always lots of tea and coffee and a cuddle if needed, especially during her palliative care. A very caring run home with caring staff. I am eternally grateful for all the love and care that we have received. Would highly recommend Cedar View. Thank you all.

My auntie was a resident at Cedar View from April 2023 until December 2023 when she sadly passed away. During her short time at Cedar View, the care she was given was above what we could have ever imagined. She was looked after so well and not only did the staff at Cedar View look after my auntie, they looked after us as a family too. We cannot be more thankful. Cedar View really go above and beyond for the residents and their families, and even though my auntie was nursed in bed for quite a few months, the activity department ensured that she was still engaged with on a daily basis like they did with all residents. During her final weeks, everyone went above and beyond to make sure she was comfortable and staff bought us cups of tea and refreshments continuously through this time. I couldn’t recommend Cedar View enough to anyone looking for a 5-star care home. Thank you to everyone who helped us as a family and for looking after our lovely auntie.

Cedar View is an excellent care home. We are so pleased that we chose this home for our mum. The staff here are so caring and genuine. Mum stayed here for 18 months, but sadly passed last August. However, we stay in touch with Cedar View and the staff are so welcoming. We know that we can always pop back there for a coffee and a chat. Cedar View held a memorial service for all the residents that had passed in 2023, which was very touching. I would not hesitate to recommend Cedar View to anyone who is looking for a place for their loved ones. We count ourselves very lucky that Mum stayed here.

We cannot recommend them too highly.

I am extremely grateful that Cedar View Care Centre had a vacancy when an urgent placement from hospital was needed.

My 86-year-old father has been a resident since April 2023 having been at a different care home before this. I visit him three or more times a week and this care home is amazing in terms of facilities and the care he receives. The management team are 'on the ball' and for the first time, I do not need to worry about my dad. I can relax knowing he is getting first-class care.

In my eighties, I was brought here to recover from damage after a fall. The staff have been friendly, caring, gentle and efficient and a pleasure to know. I shall miss them. I was pleased to have freedom of movement to walk about and exercise. It has been a very positive, rewarding and heartwarming experience.

Facilities and activities are only rated good because my husband's physical condition has meant we have not really experienced these facilities.

My review is based entirely on one visit of one-hour duration, hence I am unable to respond to all the boxes. I was treated with courtesy on arrival. The receptionist was very helpful. Once seated with my sister, we were offered tea, coffee and biscuits, all of which were gratefully received after a fairly long journey. The carer looking after my sister was attentive, kind and helpful.

I would especially mention the care and help we have seen from all the staff, from the manager down - to all of you, sincere and heartfelt thanks for your love and care.

Although I live in Ireland, I am comforted by the fact that I have no worries about my father's care. I can only visit for one week every month so it is good to know he is in safe hands and looked after by pleasant staff.

Although only with you for an unexpectedly short period, Dad was made to feel welcome and much care and thought was given to preparation before his move to Cedar View Care Centre, required at short notice. Staff always introduced themselves and were friendly to him and any visitors. Room was very clean, from the little I saw of the food it looked and smelt excellent. Always made to feel nothing was too much trouble if we asked, staff very helpful and took a genuine interest in him. Segregation of floors to meet care needs was a positive arrangement. (Hard to assess some aspects as his stay was only two weeks.)

I visited my father-in-law on four occasions in May. The visit had been arranged with the care home staff. They were most helpful and on arrival (my first visit) the protocols were carefully explained and followed. Management and staff were friendly and did everything to ensure my father-in-law enjoyed the visit. I observed the warmth and care they gave to the residents and preparedness to go the extra mile with birthday cakes for residents. The home is clean and well decorated and furnished. The garden is also lovely. Over four visits I saw and received the same level of friendliness from the staff.

Although Mother has only been a resident for two weeks she has just started to settle. She was very anxious at first and really homesick. She needed more and more things from her home to make her room familiar. She is timid and difficult at times but the staff have been very professional and encouraging. Hope she decides to stay, it's a happy, pleasant environment.

I would have no hesitation recommending Cedar View Care Centre. Last year both my parents were very ill and taken into hospital - to add to that, it was at the height of Covid and I live in Australia. I needed to find the right place for both of them and after a Zoom interview with the manager and administrator I was impressed - they seemed so nice. I was not wrong - the team at Cedar View cared for my parents beautifully and since Mum passed away last year have cared for Dad. The respect with which they treat him and me is greatly appreciated. Cedar View have made me so welcome when I was able to visit Dad for the first time this May. The weekly activities organised bring Dad out of himself and he is very happy with his care. Thank you Cedar View - I know Dad is in the best hands.

Pleased to see my father has settled in, and he is not moaning about his care as he did when he initially moved in. I attribute this to good staff. My mother and sister speak commendably as to his care. The Myo app allows me greater access to seeing all the activities he is in, but Poppy, the support dog seems to be his highlight. Very grateful that I have access to him in this medium.

I take communion to the residents and I am always welcomed by staff and residents. The centre is clean, well-run and well-managed by delightful, caring staff. There is a delightful, peaceful atmosphere here.

Cedar View Care Centre in Croydon must be one of the top care homes in the UK. The level of care, understanding and genuine friendship shown to both residents and visitors is second to none. The manageress and manager are delightful and nothing is too much trouble for them as they will always speak to you when they are available. The facilities and cleanliness are perfect. I would and "did" highly recommend this care home to anyone!