Cedar View

The staff always seem to be present and services such as chiropody and manicures available.

The overall environment is more like that of a small hotel rather than a care home. Knowing how well she is cared for gives us complete peace of mind.

Very good interaction with the team, carers and nurses. Nice atmosphere, very clean and my mum felt very included, safe and cared for. All in all, a very good experience all around. Thank you

My friend was transferred from hospital only to die a few hours after arriving. However, the care we were given both in visiting and making the arrangements was excellent. The staff were caring and made every effort to make my friend's last hours comfortable. After her death, the care and concern continued. I am very impressed by the staff at Cedar View and cannot rate them highly enough.

The things that are promised have not been seen. Residents are frequently left in the same place to watch TV all day. Agency nurses, especially at weekends, can be sullen, seemingly lazy and do not interact with residents. Residents are not encouraged to ask for what they want - and therefore have become institutionalised. With the theatre, landscape gardens, activities, food and sweet shop, I would expect everything to be of top quality for the amount spent each month. Too many niggles to allow this and every aspect would be improved with a little management participation and overview.

Very friendly. Very attentive, clean. However, I didn't like the food - I am vegetarian and I didn't get much choice. Staff were very quick to provide support with my incontinence.

To entrust a home with the care of my mother was a big and emotional decision so was undertaken following a great deal of research, it was a relief to quickly realise our decision was the right one.

I am very pleased with the care that my relative receives at Cedar View. The home is very clean, bright and welcoming. The registered nurse has been very kind and supportive to my relative. I would definitely recommend Cedar View.

Very friendly and helpful staff. Relaxing atmosphere.

The care home was very clean and inviting. The receptionist was very charming and always at her post. I found the nurses and carers very professional and caring. The nurse's authority was adhered to.

I am happy with how my wife is looked after, the staff are very loving and caring, my only concern is the staffing levels at weekends. I could recommend Cedar View to anybody.

Pleasant comfortable rooms.

Having come straight from Gatwick airport after a long flight, I visited my mother in her last hours late a night on the advice of the night sister. The nursing staff were very caring and respectful and treated my mother, myself and my husband like family.

After mother passed away early the next morning I called back to the home. Again I was treated very well by admin/staff and part of a family. So much to organise but I was helped and slowly taken through everything. At all times the staff were caring, sympathetic and professional and wish my mother had been able to come here sooner to enjoy the facilities available to the more active guests which were fantastic. Thank you all.

My room - very nice, very well equipped.

The staff are fantastic, everyone is caring and treat the residents with kindness and understanding. Mum has been very happy here.

I feel my mother is very safe and is enjoying herself as much as she can with her condition.

The home is very clean and tidy at all times and all staff treat everyone with respect.

Having visited my aunt, coming from Ireland, I was very impressed with this care home.

The staff were extremely friendly on my arrival for the first time and introduced themselves. The home appeared homely and welcoming with visiting any time of day.

The area I most appreciated was the quiet room where I could converse with my aunt in private. Overall, I was very impressed.

Mum has been at Cedar View since March and is very happy. The staff are very kind and loving to her. She is looked after very well and her medical needs are well taken care of. All the staff are friendly to us as well when we visit.

Outings and various entertainment are organised which help to stimulate the residents. Everything is very clean and the food is of a high standard.

Cedar View is an impressive and attractive new home with good facilities. It has an experienced, effective manager who promotes high standards of care and the best practice. The care staff are kind and caring, and make good use of all the facilities to ensure residents have an enjoyable and interesting day. The ancillary staff maintain Cedar View to a high standard but always have time to chat and help residents. The home has an attractive accessible garden and it is situated next to one of the loveliest parks in Croydon with it's own little excellent outdoor cafe.

I've been to hundreds of homes over the last 20 years of my Mum's illness. To start with this is by far the most beautiful nursing home I've ever seen - however more important than that is the staff team and how they work with the residents, understand their needs and care for them. The manager is very experienced, knowledgeable and extremely understanding about dementia and everything that goes with it. It has been such a refreshing change to find someone that truly puts the residents first and wants to make their quality of life the best that it can be. The interactions that I have seen between residents and staff are outstanding. I can't speak highly enough of this home and would recommend it to anyone without the slightest hesitation. It is a lovely environment with a great team and marvellous facilities. I wouldn't mind a room there myself!