Cedar View

1 Stanhope Road, Croydon CR0 5NS
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9.6 78 Reviews
  • Cedar View, Croydon
Located in Croydon, Cedar View provides round the clock residential, nursing and dementia care on a permanent and respite basis.

Residents at the purpose-built care home can enjoy quality facilities including a café, cinema room and hair and beauty salon. Each bedroom is decorated to a high standard with an en-suite bathroom. Outside take a walk or relax in the beautiful, landscaped garden.

Thanks to the dedicated lifestyle team, there is always something to look forward to in the home. The team arrange a schedule of regular group and single activities, as well as outings in the home’s own minibus.
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Care Provided by Cedar View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £1950
  • RESPITE Self-Funded Residential Care: from £1850
  • RESPITE Self-Funded Residential Dementia Care: from £1850
  • RESPITE Self-Funded Nursing Care: from £1950
  • RESPITE Self-Funded Nursing Dementia Care: from £1950

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Cedar View for full pricing details and T&Cs.

Contact Cedar View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Cedar View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Isabel Nyirenda (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (65)

Cedar View Reviews (78)

9.6

Cedar View has a Review Score of 9.6 (9.620) out of 10, based on 16 reviews in the last 2 years.
Over all time Cedar View has 78 reviews.

Overall Experience
  • 58
  • 17
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Date Published
  • 78
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  • 16
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Reviewer Connection to Cedar View
  • 29
  • 14
  • 6
  • 4
  • 4
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  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 78, showing 41-60
Review from Suzanne F (Daughter of Resident) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents arrived in April in some distress and were greeted as family immediately. My mother has recently died. She has been cared for lovingly and professionally. My father's ongoing care has been planned thoughtfully and with tenderness. This home is excellently managed. We could not want or ask
for more for people at their most vulnerable. Thank you.
Reply from Monika Jankauskaite, Digital Marketing Manager at Cedar ViewThank you so much for this wonderful review, we are one big family here, at Cedar View. Your mother has touched the hearts of many and she's missed by all of us.
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Review from T L (Daughter of Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My elderly father stayed here for over 2 years, nearly 3 years. He was well looked after, fed, entertained, stimulated, nothing could have been done better.
Would happily recommend it to anyone.
Reply from Monika Jankauskaite, Marketing Assistant at Cedar ViewWe appreciate your kind words and will continue to do our best to make everyone feel part of our family.
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Review from Lyn D (Daughter of Resident) published on 15 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The people at Cedar View Care Centre are very caring. When you walk through the doors to the home it feels warm and welcoming and you are greeted by lovely staff. My mum was very well looked after and although her time at Cedar View may have been short I believe she felt very much at home and said all
staff were lovely and kind. Everybody I met was helpful, friendly and thoroughly nice. Thank you everyone for taking such good care of my mum during her stay with you.
Reply from Monika Jankauskaite, Marketing Assistant at Cedar ViewThank you for such kind words, we're very pleased to hear your mum enjoyed the stay with us, it was a pleasure looking after her and our caring team will be extremely happy to read this review.
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Review from G D (Friend of Resident) published on 10 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care home seems to have improved over the last six months. The staff are more helpful and friendly.
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Review from Julia W (Daughter-in-law of Resident) published on 1 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law was transferred here direct from hospital. He had stage 4 dementia and gall bladder cancer and we were aware that his stay would be relatively short. From our first visit to view the home (which came highly recommended) to assess suitability, we were always impressed by the friendly,
caring staff and its cleanliness. Although we didn’t actually see the food, the menus always looked varied and if someone did not like the main menu choice, there was always an alternative on offer. My father-in-law's time here was short, only a month, but we know he received excellent attention and we cannot recommend this care home more highly. Thank you managers and the team.
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Review from M S (Niece of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is clean and staff look smart and all staff wear a name badge. They are always polite and keep you informed regarding the resident ie falls and nursing requirements. The bedrooms are comfortable with the resident's own photos on the wall, making the room homely. The Myo app works well showing
activities for the resident and how staff participate.
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Review from A K (Daughter of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cedar View Care Centre is the best place for my mum, who has dementia, to be cared for. The staff seem very dedicated and there is always some happy noises. The building is modern and the rooms are well decorated, clean and tidy. I have never visited Cedar View and found something lacking.
Reply from Aileen Nimmo, Sales & Marketing at Cedar ViewWe are delighted you feel that Cedar View always has some happy noises, this really is a lovely home with a delightful manager who is committed to creating a home from home experience for the residents.
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Review from Min O (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been at Cedar View for a number of years and is bedbound. I live overseas, 8000 km away from home, so care and responsiveness at my mum's 'home' is critical to my peace of mind.
My experience during the former manager's tenure was pretty bad (<2018 - Spring 2020): total lack of empathy,
care, thought, transparency with any issues relating to 'missed' care and some nursing staff, an arrogance, a lack of follow up and general dismissiveness of relatives that contradicted what a care home should be about.
However, since the new manager took over, the difference in my mum's comfort (despite Covid 19), the attitude and responsiveness of staff from admin/reception to carers and nurses (their voices say it all) is palpable. I can tell although my mum has her ups and downs, she feels cared for and far less stressed than during the former manager's era. The new manager has made meaningful, positive changes, is transparent and works with families for the residents' best welfare.
A great change! Thank you.
Reply from Isabel Nyirenda, Home Manager at Cedar ViewThank you for the positive review and kind words on how the changes to the home have impacted your loved one. It means a great deal to me that I have made positive and meaningful impact to the residents' lives at the home. Here at Cedar View we endeavour to take all kinds of feedback and make changes accordingly. I know since my short time at the company that the provider also takes on this stance. I look forward to meeting you officially and, once again thank you for reviewing us here at Cedar View.
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Review from Tracey T (Sister of Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home to be great, very well run, MYO app for communication. Nursing team very nice and helpful. Receptionists very nice too. Home has gone above and beyond re. Covid.
Reply from Aileen Nimmo, Sales & Marketing at Cedar ViewThank you for taking the time to write a review. We value the opinions of our residents and their families. It is especially uplifting to read that you are using the new innovative technology myo, a communication app, to help stay in touch with the home and your loved one.
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Review from Gill K (Daughter of Resident) published on 7 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has advanced vascular dementia and has been at Cedar View for 2 years. I’d like to say how grateful I am for the person-centred care the managers and staff on the dementia unit are providing. With this second lockdown, it has been hard not being able to visit my dad but we really appreciate
all the efforts the staff are going to to keep residents safe and well looked after. We feel extra effort has gone into looking after Dad's emotional well-being through lockdown. We love the app which regularly shows us photos of activities Dad is doing, including one to one and group physio, parties and celebrations, time with the activities co-ordinator, and one to one time with care staff who share family photos and reminisce with him. We found the family review with the deputy manager really helpful and the staff responded to our suggestions about alleviating dad’s anxiety. He seems much calmer and more settled with the regular contact and reassurance provided by the deputy manager and the care staff.
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Review from Christine H (Partner of Resident) published on 22 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On arrival, I always received a pleasant greeting. Having visited many care homes I was impressed by the cleanliness and pleasant, tasteful surroundings in the public areas and the bedroom. The meals were prepared with fresh, good quality ingredients. My partner's needs to be active and then later,
needing nursing care, are all well met.
Reply from Aileen Nimmo, Sales & Marketing at Cedar ViewThank you for taking the time to review Cedar view, your feedback has been shared with the team and we are delighted to read your partner's needs are all well met.
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Review from Laura E (Great-Niece of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since COVID-19 has come around Cedar View care home has been on point with every aspect of my aunties care, they put the necessary safety measure in as soon as possible to limit the spread of the virus within the home. They keep in contact with all relatives making us feel like we are part of the process,
and putting us at ease knowing our families are being cared for by the loving staff.
Nothing is ever to much trouble from the cleaners to the managers; they go above and beyond to make sure they take the time to know my auntie and treat her as a person and not a job.
We as a family are so grateful for all the care, love and help that they have shown/given my auntie and also us as a family.
She really couldn’t be in a better place.
Reply from Aileen Nimmo, Sales & Marketing at Cedar ViewThank you for taking the time to share your thoughts on Cedar View and the team supporting your Auntie. We are delighted that you feel we go above and beyond, especially during these most challenging times, we are doing our best to keep everyone informed as the situation changes. Stay safe and look forward to life returning to normal soon hopefully.
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Review from Paul G (Son-in-law of Resident) published on 16 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experiences with all the staff were positive. The building was nice and clean.
Reply from Aileen Nimmo, Sales & Marketing at Cedar ViewThank you for the positive feedback Paul. It really makes a difference to the staff to know that their commitment is valued.
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Review from Anita H (Daughter of Resident) published on 17 December 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
Our Family removed Mum from Cedar View Care Centre last month as we noticed that her dementia and also her level of care deteriorated badly. A recent safeguarding report helped our decision, my mum is now bed-bound and will not be able to mobilise again. There are some very caring staff at Cedar but
the level of care is scuppered by poor management, numerous carers/nurses have left over the last year due to poor management styles. This affected the care my mother received as they became short-staffed, agency carers were brought in who seemed to not be informed of my mum's needs. There have been numerous times when family members have turned up to visit and mums door to her room had been closed and mum was left with her call bell out of reach, no TV and no interaction with others. We constantly emailed management to express our concerns but this did not reach staff.
Reply from Tori Blackadder, Marketing Assistant at Cedar ViewThank you for taking the time to leave feedback for Cedar View Care Centre. Our preferred goal is to work closely with our residents and their families. Therefore, it is always very sad when a working relationship breaks down, despite the Homes best efforts to manage families expectations. Providing care can be complex and desired outcomes are not always as easy to achieve as anticipated.
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Review from J M (Daughter of Resident) published on 31 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most staff are helpful and friendly. Excellent cleanliness - always smells clean.
Reply from Tori Blackadder, Marketing Assistant at Cedar ViewThank you for taking the time to review Cedar View Care Centre. We are pleased to hear that you find our home clean and that our staff have been helpful and friendly.
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Review from S H (Niece of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can see a marked improvement in my aunt's attitude.
Warm friendly and helpful staff. Thank you.
Reply from Tori Blackadder, Marketing Assistant at Cedar ViewThank you for taking the time to review Cedar View Care Centre. We are pleased to hear that you see improvement in your aunt since her residence with us. We are very glad to hear that you find our staff friendly and helpful too.
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Review from Emma B (Daughter of Resident) published on 3 September 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately, the service being given to my mum has deteriorated over the past year and is inconsistent. They are some wonderful individuals at Cedar who go above and beyond to make my mums care the best it can be, but their efforts are regularly destroyed due to poor management, a severe lack of communication
and attention to detail.
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Review from Chris S (Nephew of Resident) published on 15 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am satisfied that the care my aunt receives is appropriate to her needs. She is 98, bed-bound has dementia and has only minimal quality of life.
Although the environment and activities provided are good, she cannot participate, which is a shame.
The food seems nice and the staff in the main are
attentive to her needs. End of life care is expensive and in the instance is a big outlay to simply lie in bed all day. However, it is what it is.
Reply from Tori Blackadder, Marketing Assistant at Cedar ViewThank you for taking the time to review Cedar View Care Centre. We recognise that each resident experience is different depending on their specific care need. We will continue to strive to create a caring environment that meets the need of each resident in our care.
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Review from A K (Daughter of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Cedar View for a while now and whilst she cannot express herself I can confirm she is being looked after well. This is a great relief as I have worried about finding a good care home and I think this is one of the best in the area.
The staff always seem to be present and services
such as chiropody and manicures available.
Reply from Tori Blackadder, Marketing Assistant at Cedar ViewThank you for taking the time to review Cedar View. We are glad to hear that you are happy with our team and services provided, and that you feel your Mum is well cared for.
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Review from Jake F (Son of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cedar View is an excellent care home. All of the staff treat my mother with respect and make her quality of life exceptional taking into account her condition.
The overall environment is more like that of a small hotel rather than a care home. Knowing how well she is cared for gives us complete peace
of mind.
Reply from Tori Blackadder, Marketing Assistant at Cedar ViewThank you for taking the time to review Cedar View. We are happy to hear that you are pleased with our dedicated team and environment for your Mother.
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Current Review Score: 9.6 (9.620)

Overview of Review Score

The Review Score of 9.6 (9.620) out of 10 for Cedar View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.720 for Cedar View is calculated as follows: ( (143 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 189 Ratings = 4.72
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Cedar View is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Isabel

Isabel Nyirenda

Job Title: Home Manager

I have been working in healthcare for many years, both in the NHS and the private sector.


I qualified as a Registered General Nurse in 1993 and have since acquired extensive experience across various fields of nursing, including critical care, geriatrics, and community health.


Throughout my career, my philosophy has remained very simple: “Treat others as you would like to be treated.” This principle guides my interactions with patients, families, and colleagues, ensuring that compassion and respect are at the forefront of our care.


I lead a dedicated team that embraces a holistic approach to deliver person-centred care, tailoring our services to meet the individual needs of each resident. While pictures in the brochure can speak a thousand words, I always recommend a visit to the home for a true understanding of our environment.


Seeing the space for yourself and having the opportunity to engage in conversation with team members, residents, or visiting relatives allows you to truly appreciate the warm and welcoming atmosphere we strive to create every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cedar View to verify any information. View our terms and conditions. Cedar View has an Enhanced Service - more info.