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Designed with care, the luxury care home in the heart of Tunbridge Wells provides a breadth of spaces where residents can enjoy existing pastimes. Whether it's a...
Tucked away, surrounded by beautiful gardens, Hallmark Chamberlain Court is a place where residents can thrive. Ease into life here at the award-winning 72-bed home, providing residential, dementia, nursing and respite care. And relax knowing all the essentials are covered with Hallmark All-Inclusive.
Designed with care, the luxury care home in the heart of Tunbridge Wells provides a breadth of spaces where residents can enjoy existing pastimes. Whether it's a friendly game of chess in the games room or soaking up the sun on the patio terraces while listening to the birdsong from the aviary. And, with a regular schedule of activities and events, there's always room to explore new passions.
Recognising the apprehension that comes with moving, Chamberlain Court maintains a sense of familiarity by welcoming couples, accommodating pets, and keeping the doors open for loved ones to pop by – at any time. Their passionate team is dedicated to making each day fulfilling, valuing every moment and putting residents and their loved ones at the heart of everything they do.
Care Provided by Hallmark Chamberlain Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees include a weekly hairdressing appointment, a weekly beauty treatment and a chiropody appointment every 6 - 8 weeks. We accept local authority funded residents with a third party top up.
The price(s) shown are provided by the care home. Contact Hallmark Chamberlain Court for full pricing details and T&Cs.
Contact Hallmark Chamberlain Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Judy Heathfield-Eliott (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
Room Information
- Single Rooms (70)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (70)
- Couples/Companion Rooms with ensuite Wet Room (2)
Hallmark Chamberlain Court Reviews (118)
Hallmark Chamberlain Court has a Review Score of 9.9 (9.918) out of 10, based on 25 reviews in the last 2 years.
Over all time Hallmark Chamberlain Court has 118 reviews.
You will not find a better home for your loved one. We have only been here for 4 weeks and achieved so much in that short time. Nothing is too much effort. We are both really pleased.
You will not find a better home for your loved one. We have only been here for 4 weeks and achieved so much in that short time. Nothing is too much effort. We are both really pleased.
Thank you for taking the time to review Chamberlain Court Care Home.
Excellent so far.
Excellent so far.
Thank you for taking the time to review Chamberlain Court Care Home.
An excellent facility with a genuine feeling of care and warmth throughout. I am genuinely impressed with everything I have seen and would certainly choose to live here myself one day should I need to be cared for. The whole team are friendly and helpful and I have witnessed a very high standard of...
An excellent facility with a genuine feeling of care and warmth throughout. I am genuinely impressed with everything I have seen and would certainly choose to live here myself one day should I need to be cared for. The whole team are friendly and helpful and I have witnessed a very high standard of interaction and engagement between the staff and the residents. Highly recommended.
Thank you for taking the time to visit and review Chamberlain Court Care Home and for your kind words. It is always a pleasure to welcome visitors through our doors and show the home we are so proud of.
Last weekend I visited my father who recently moved into Chamberlain Court. I received a warm friendly welcome and was escorted to my father's room which is bright, cheerful and well decorated. I was extremely impressed by the genuine respect and kindness the staff demonstrated to him at all...
Last weekend I visited my father who recently moved into Chamberlain Court. I received a warm friendly welcome and was escorted to my father's room which is bright, cheerful and well decorated. I was extremely impressed by the genuine respect and kindness the staff demonstrated to him at all times. The nurses made sure he understood everything they said and made him feel special, delivering the more personal aspects of his care in a dignified manner. There is attention to detail in everything from the furniture to the care of the individual. I spent the day at Chamberlain Court and left feeling relieved knowing he is in good hands. I have spoken with my father since my visit and I understand that on Sunday afternoon, whilst he was watching a film in the cinema room, they were given chocolates and popcorn and, yesterday, they had a Chinese meal to celebrate the upcoming Chinese New Year. To quote my father he said "they make it a very nice and interesting place to live!
Thank you for taking the time to review Chamberlain Court Care Home.
We appreciated the small dining room where we had our own space to talk.
The service was excellent and we had a good meal for a very reasonable price.
Congratulations!
We appreciated the small dining room where we had our own space to talk.
The service was excellent and we had a good meal for a very reasonable price.
Congratulations!
All the staff are friendly, caring, professional and hardworking in their approach, continually assessing the residence needs and requirements to ensure their high standards are maintained.
All the staff are friendly, caring, professional and hardworking in their approach, continually assessing the residence needs and requirements to ensure their high standards are maintained.
Thank you to everyone at Chamberlain Court. You've helped us navigate through an extremely stressful and difficult period.
Thank you to everyone at Chamberlain Court. You've helped us navigate through an extremely stressful and difficult period.
High quality individualised care provided in purpose-built accommodation. The home is clean, light and comfortable. Staff are friendly and approachable. The food is good quality and varied. Entertainment provided is carefully planned, inclusive and interesting. Individual needs are met, my mother's...
High quality individualised care provided in purpose-built accommodation. The home is clean, light and comfortable. Staff are friendly and approachable. The food is good quality and varied. Entertainment provided is carefully planned, inclusive and interesting. Individual needs are met, my mother's friends have been welcomed to allow her to enjoy bridge games which are so important for her mental stimulation.
When you walk in you are welcomed very well. The rooms are very nice and outside areas lovely. Everything I have seen so far puts you at ease that your family or friends are being well looked after.
When you walk in you are welcomed very well. The rooms are very nice and outside areas lovely. Everything I have seen so far puts you at ease that your family or friends are being well looked after.
Excellent facilities and very welcoming and caring staff.
Excellent facilities and very welcoming and caring staff.
We never anticipated the need for care provision for my 90 year old Mother. Circumstances dictated that this was not to be so. Comparing local care homes, Chamberlain Court more than met our expectations. Every aspect of care, comfort and attention to detail of the individual needs of residents is...
We never anticipated the need for care provision for my 90 year old Mother. Circumstances dictated that this was not to be so. Comparing local care homes, Chamberlain Court more than met our expectations. Every aspect of care, comfort and attention to detail of the individual needs of residents is professionally handledd at every level. Thank you.
Wonderful welcome for our aunt who has been looked after so well. She has settled and looks so much better. The staff and facilities are amazing.
Wonderful welcome for our aunt who has been looked after so well. She has settled and looks so much better. The staff and facilities are amazing.
We needed urgent respite when my father fell and my mother could no longer care for him alone at home. The staff at Chamberlain Court took the best possible care of him. They took the trouble to find out about him. Understood how his dementia affects him and were unfailingly calm and kind. The...
We needed urgent respite when my father fell and my mother could no longer care for him alone at home. The staff at Chamberlain Court took the best possible care of him. They took the trouble to find out about him. Understood how his dementia affects him and were unfailingly calm and kind. The activities were excellent and appropriate (wine tasting, discussions, cooking, exercise) the food is delicious and we felt welcome always. The building and décor are of a really high quality. It's the best home I've visited.
It was so lovely to be made welcome by the extremely friendly staff. We can now relax knowing auntie is so well cared for.
It was so lovely to be made welcome by the extremely friendly staff. We can now relax knowing auntie is so well cared for.
This is a very pleasant home from home.
This is a very pleasant home from home.
Clean, friendly and caring. Plenty of space and activities. My mother has made new friends and enjoys the food.
Clean, friendly and caring. Plenty of space and activities. My mother has made new friends and enjoys the food.
Bright, clean and cheery accommodation. Excellent food. Staff fantastic. Nothing too much. Very friendly. A nice variety of activities/events on offer. Very nicely done.
Bright, clean and cheery accommodation. Excellent food. Staff fantastic. Nothing too much. Very friendly. A nice variety of activities/events on offer. Very nicely done.
It has excellent standards with a happy atmosphere at the same time. I couldn't wish for better.
It has excellent standards with a happy atmosphere at the same time. I couldn't wish for better.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 01 September 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Chamberlain Court.
There are no upcoming events for Hallmark Chamberlain Court.
Awards / Recognitions (22)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Chamberlain Court.
Meet the Team (2)

As the General Manager, my passion lies in supporting my team to provide consistent quality in all that they do for residents. It’s the little things...
As the General Manager, my passion lies in supporting my team to provide consistent quality in all that they do for residents. It’s the little things that count and I pride myself on attention to detail. Making a difference to the lives of residents is what it’s all about. I am very proud to lead a dedicated team, recruited specifically for their compassion and experience to support each other in delivering the very best for each and every resident, whatever their role at Chamberlain Court. Our commitment to residents is to deliver a service enabling them to live truly meaningful lives in a luxurious setting. Our commitment is also to ensure that Chamberlain Court plays an active role in the local community and is a home full of loving care, joy and laughter.

Having worked for over 30 years in the hospitality sector, I have always had a passion for delivering great customer service and treating everyone as...
Having worked for over 30 years in the hospitality sector, I have always had a passion for delivering great customer service and treating everyone as an individual with bespoke needs.
When an opportunity presented itself within Hallmark where I could transfer those skills and really make a difference, I jumped at the chance! My role as Customer Relationship Manager at Chamberlain Court Care Home in Tunbridge Wells enables me to meet with families and understand their care needs and current situation, and offer them a solution. I get to showcase our fabulous home and help prospective residents find their forever home.
Helping people to improve their quality of life is definitely a personal highlight. When you see someone living life to the full at Chamberlain Court, it’s a great feeling. I feel privileged to be able to offer loved ones peace of mind.
I work closely with local businesses to ensure that Chamberlain Court is recognised in the local community and surrounding areas.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Chamberlain Court to verify any information. View our terms and conditions. Hallmark Chamberlain Court has an Enhanced Service -what an Enhanced Service includes.