Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)
an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)
the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)
Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)
an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)
the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)
Cumnor Hill House is a purpose-built care home in Cumnor with spacious care facilities in a luxury environment.
This Oxfordshire care home offers all-inclusive pricing where everything is included for a single weekly fee.
A team of professional and skilled staff members are trained in the delivery of high-quality care to all residents, with hospitality staff trained to deliver the standards residents would expect in a hotel.
The policy at Cumnor Hill...
Cumnor Hill House is a purpose-built care home in Cumnor with spacious care facilities in a luxury environment.
This Oxfordshire care home offers all-inclusive pricing where everything is included for a single weekly fee.
A team of professional and skilled staff members are trained in the delivery of high-quality care to all residents, with hospitality staff trained to deliver the standards residents would expect in a hotel.
The policy at Cumnor Hill House is to always pay staff above the National Living Wage and to employ a higher than average quantity of team members, ensuring all residents' expectations are always met.
The home has many fantastic features, including its own cinema room where residents can enjoy dementia-friendly film screenings, a fully-stocked bar and bistro, a lovely library, private dining room where residents can entertain guests, spa, hairdressing salon and wonderful gardens.
The home even has its own gym with specialist equipment designed for the elderly, including a MOTOmed and the Cumnor Hill House team includes a physiotherapist, personal trainer and holistic and wellness lead.
A full-time events manager at Cumnor Hill House organises a wide variety of activities and events for all residents to enjoy, while the home has its own chauffeur-driven vehicle for residents to use on days out and special occasions.
With an all-inclusive pricing policy at Cumnor Hill House, a single weekly fee covers all care, all facilities and all events.
This includes getting hair and nails done, having a massage, having a drink and nibble in the bar and bistro area looking out onto the landscaped gardens, enjoying fine dining with the family and each week’s entertainment.
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Care Provided by Cumnor Hill House
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 75 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Accreditations
Adopt A Grandparent
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,845
N/A
Residential Dementia Care
From £1,940
N/A
Nursing Care
From £2,145
N/A
Contact Cumnor Hill House to confirm what's included and get a personalised quote:
Our fees are all-inclusive, ensuring you can be confident in one monthly fee that covers all care, facilities and events, regardless of visits to hairdressers, trips out etc, which many other providers will charge you for. We appreciate every situation is unique and we encourage you to call us to discuss pricing in more detail. Your exact fee will be confirmed after a full care needs assessment.
The price(s) shown are provided by the care home. Contact Cumnor Hill House for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Cumnor Hill House has a Review Score of 9.8 (9.805) out of 10, based on 15 reviews in the last 2 years. Over all time Cumnor Hill House has 139 reviews.
Review from Dinah & Brian P (Friend of Resident) published on 21 February 2017 Submitted via Website•
Overall Experience
We were invited to join a birthday lunch by a friend staying at Cumnor Hill House for 4 weeks. The first thing we noticed was how well and relaxed they looked. He had nothing but praise for the care he was receiving. After a welcome drink at the bar we were taken to the 'Fine Dining' room where we...
We were invited to join a birthday lunch by a friend staying at Cumnor Hill House for 4 weeks. The first thing we noticed was how well and relaxed they looked. He had nothing but praise for the care he was receiving. After a welcome drink at the bar we were taken to the 'Fine Dining' room where we were served a most delicious 3-course meal. Both the food and the lovely way we were looked after were exceptional. There were children in our party and the chef made them meals to order. During coffee in the adjoining lounge, a homemade birthday cake appeared. Thank you to everyone concerned. Cumnor Hill House is a very special place.
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Review from N S (Friend of Resident) published on 6 October 2016 Submitted via Postal Review Card•
Overall Experience
The impression of Cumnor Hill House formed after several visits are that it is extremely well run. All staff being attentive to the needs of residents and visitors alike the atmosphere is warm, friendly and very relaxed. All the staff work well together and there is a genuine feeling of harmony in...
The impression of Cumnor Hill House formed after several visits are that it is extremely well run. All staff being attentive to the needs of residents and visitors alike the atmosphere is warm, friendly and very relaxed. All the staff work well together and there is a genuine feeling of harmony in the home.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review our service. I will certainly pass on your very kind comments to the team. We hope you continue to visit and enjoy our facilities.
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Review from Karen F (Daughter of Resident) published on 28 September 2016 Submitted via Website•
Overall Experience
A wonderful caring home where everyone from the cleaners, to the handyman, to the management make you feel welcome, whether as a resident or family member.
Cumnor Hill is clean, spacious and has all the facilities needed for exceptional care of its residents. Also, the food is great.
My...
A wonderful caring home where everyone from the cleaners, to the handyman, to the management make you feel welcome, whether as a resident or family member.
Cumnor Hill is clean, spacious and has all the facilities needed for exceptional care of its residents. Also, the food is great.
My mum stayed here for 2 weeks and loved it, likening it to a 5* hotel. She made friends here both with the residents and staff.
It is so nice to be able to attend social events at Cumnor Hill such as coffee mornings and special events as it keeps mums happy memories of her stay alive so she won't worry when she comes to stay again. She is already booked in for 2 more stays.
I would have no hesitation in highly recommending Cumnor Hill House.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review our service. It is an absolute pleasure having your mum stay and visit, and an added bonus having the family visit too. You are most welcome to continue to do so.
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Review from C E (Niece of Resident) published on 6 September 2016 Submitted via Postal Review Card•
Overall Experience
I came to visit my aunty who had been quite poorly. My first impression of the building was very good. The staff at reception were very friendly and accommodating. As soon as I saw my aunt she looked 20 years younger and was beaming with happiness. She told me about the testaments of service she...
I came to visit my aunty who had been quite poorly. My first impression of the building was very good. The staff at reception were very friendly and accommodating. As soon as I saw my aunt she looked 20 years younger and was beaming with happiness. She told me about the testaments of service she was receiving and said although she was there for just 2 weeks was deciding whether to stay longer as she was so happy there. The gin and tonic at the bar was an added bonus for me!!
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
On behalf the team, thank you for taking the time to review us. It was an absolute pleasure to have met and looked after your aunt. Although her stay has come to an end, please feel free to drop by anytime for a gin and tonic or two!
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Review from Jean C (Friend of Resident) published on 23 August 2016 Submitted via Postal Review Card•
Overall Experience
An excellent welcome to the care home. The ambience is wonderful you feel at home and at peace as soon as you walk through the doors. All staff are very friendly and accommodating nothing is too much for them. Having visited and spent time with a resident I could see that she was very happy, well...
An excellent welcome to the care home. The ambience is wonderful you feel at home and at peace as soon as you walk through the doors. All staff are very friendly and accommodating nothing is too much for them. Having visited and spent time with a resident I could see that she was very happy, well cared for above all motivated and alert and doing incredibly well.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review our service. It's important to us to get feedback in order to improve our service and it means a great deal to us to have such positive feedback. We hope you will be back to visit us again soon!
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Review from B C (Daughter-in-law of Resident) published on 22 August 2016 Submitted via Postal Review Card•
Overall Experience
Like a 5 star hotel. Very friendly staff, very caring. Enjoyed a nice lunch overlooking the beautiful garden.
Like a 5 star hotel. Very friendly staff, very caring. Enjoyed a nice lunch overlooking the beautiful garden.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review our service. We are so pleased to know that you are enjoying the facilities we provide and that you are happy with the care we provide.
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Review from R D (Niece of Resident) published on 18 August 2016 Submitted via Postal Review Card•
Overall Experience
My aunty arrived on 29th July for a two-week stay whilst her son is away. I was extremely pleased to see how happy, comfortable and healthy she is looking after just one day. I returned to visit on Sunday 31st July and she is still very happy. It is a relief to know that she is well looked after,...
My aunty arrived on 29th July for a two-week stay whilst her son is away. I was extremely pleased to see how happy, comfortable and healthy she is looking after just one day. I returned to visit on Sunday 31st July and she is still very happy. It is a relief to know that she is well looked after, she is comfortable and is making friends, she was even taken to church on Sunday morning which pleased her no end. Thank you!
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
On behalf of the team and myself, thank you for taking the time to review us. It was such a pleasure to look after your aunt, and we hope to see you all again soon!
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Review from D M (Resident / Service User) published on 4 August 2016 Submitted via Postal Review Card•
Overall Experience
Very welcoming and warming. Great friendly staff with a wide range of services available on request. KEEP IT UP STAFF.
Very welcoming and warming. Great friendly staff with a wide range of services available on request. KEEP IT UP STAFF.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
On behalf of myself and the team, thank you for your positive response. We are pleased that you have a positive experience with the service.
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Review from Deborah G (Daughter of Resident) published on 2 August 2016 Submitted via Postal Review Card•
Overall Experience
Fantastic wonderful caring supportive staff, in particular two carers.
Fantastic wonderful caring supportive staff, in particular two carers.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
On behalf of myself and the team, thank you for taking the time to review our service and for your positive feedback. We will ensure that we pass your comments onto the team.
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Review from Gary G (Son of Resident) published on 2 August 2016 Submitted via Postal Review Card•
Overall Experience
Fantastic- wonderful caring, supportive staff. Will come back.
Fantastic- wonderful caring, supportive staff. Will come back.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review our service and for your very positive feedback. We will ensure that your comments are passed onto all the team.
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Review from S H (Granddaughter of Resident) published on 28 July 2016 Submitted via Postal Review Card•
Overall Experience
When visiting my grandmother I felt very welcomed and cared for. The staff are absolutely amazing and nothing is ever too much trouble. The cleanliness of the home is fabulous. Would recommend the experience to anyone.
When visiting my grandmother I felt very welcomed and cared for. The staff are absolutely amazing and nothing is ever too much trouble. The cleanliness of the home is fabulous. Would recommend the experience to anyone.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review our service, we greatly appreciate this. Positive feedback such as this helps us to measure our progress.
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Review from Clara B (Friend of Resident) published on 27 July 2016 Submitted via Postal Review Card•
Overall Experience
Everything was great.
Everything was great.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review our service. Please feel free to drop by for a cup of coffee or attend one of our many creative events.
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Review from Elizabeth S (Friend of Resident) published on 27 July 2016 Submitted via Postal Review Card•
Overall Experience
Excellent home. Would highly recommend it.
Excellent home. Would highly recommend it.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to visit our home and also for taking the time to review us. Please feel free to visit us again.
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Review from Catherine C (Daughter of Resident) published on 26 July 2016 Submitted via Postal Review Card•
Overall Experience
My mother is flourishing in Cumnor Hill House. Loving the activities, food and company. Being totally pampered and having her hair done every week. Also has the use of the chauffeur driven car for medical appointments. She has enjoyed doing some gardening Really enjoying the choice of food.
My mother is flourishing in Cumnor Hill House. Loving the activities, food and company. Being totally pampered and having her hair done every week. Also has the use of the chauffeur driven car for medical appointments. She has enjoyed doing some gardening Really enjoying the choice of food.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review us. We always welcome feedback on our service, and we will certainly pass your comments to the staff.
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Review from Joy D (Daughter of Resident) published on 20 July 2016 Submitted via Postal Review Card•
Overall Experience
Made very welcome. Staff very friendly and helpful. Found out a lot of information. Very calm and relaxed atmosphere. Beautiful surroundings. Seems to be adaptable and flexible to suit individuals needs.
Made very welcome. Staff very friendly and helpful. Found out a lot of information. Very calm and relaxed atmosphere. Beautiful surroundings. Seems to be adaptable and flexible to suit individuals needs.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review our service. We are working very hard to provide luxury living and exceptional care. Any feedback we receive helps us to measure our progress.
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Review from S A (Friend of Resident) published on 20 July 2016 Submitted via Postal Review Card•
Overall Experience
Beautiful home in lovely gardens and a peaceful location.
Beautiful home in lovely gardens and a peaceful location.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for visiting our Home. We appreciate the positive feedback and will pass your comments onto our team. We look forward to your next visit!
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Review from Brian H (Friend of Resident) published on 11 July 2016 Submitted via Postal Review Card•
Overall Experience
Beautiful place, very clean, good value for money, friendly staff.
Beautiful place, very clean, good value for money, friendly staff.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for your review. It is always good for us to get feedback regarding our service so that we can continue to improve our service.
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Review from Karina C (Relative of Resident) published on 11 July 2016 Submitted via Postal Review Card•
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to review us. We are extremely pleased to hear your comments and we will ensure to pass these on to the entire team.
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Review from Todd J (Son of Resident) published on 23 June 2016 Submitted via Postal Review Card•
Overall Experience
State of the art care home. Staff are very welcoming. Facilities are excellent. General manager was extremely helpful and very attentive. Exceptional standards.
State of the art care home. Staff are very welcoming. Facilities are excellent. General manager was extremely helpful and very attentive. Exceptional standards.
↩Reply from Samantha Ncube, General Manager at Cumnor Hill House
Thank you for taking the time to visit our home and review our service. We are very pleased that you enjoyed your visit. Please feel free to drop in to any of our events, and do not hesitate to contact us if we can be of any assistance.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
News
13 Oct 2026
We are delighted to share some wonderful news from Cumnor Hill House, part of Berkley Care Group, as our General Manager, Sherrie Hume, has been awarded the prestigious title of...
26 Feb 2025
Why not take advantage of our short stay 3 month contract offer. For more details please get in touch.
Upcoming Events
There are no upcoming events for Cumnor Hill House.
I am a Registered Nurse and have over 30 years of experience in the Health and Social Care Sector. I began working in care homes in 1992 as a staff...
I am a Registered Nurse and have over 30 years of experience in the Health and Social Care Sector. I began working in care homes in 1992 as a staff nurse and have since held various positions. During this time, I gained the Registered Managers Award qualification. I spent five years working as an Area Manager for a provider which ran five care homes in Oxfordshire. In 2006, I commissioned a new 64-bed dementia specialist home, something I achieved while at the same time successfully studying for a Diploma in dementia care.
My wealth of experience within the care industry, and passion for excellence, allow me to create an environment which promotes each individual’s well-being.
Katy BrazellJob Title Deputy ManagerJoined 2024
I am Katy, I joined the Team here at Cumnor Hill as the Deputy Manager at the start of November, I have 20 years of experience of working within...
I am Katy, I joined the Team here at Cumnor Hill as the Deputy Manager at the start of November, I have 20 years of experience of working within Adult Social Care and Commissioning for a Local Authority and have always felt privileged to work in the Care sector. I am looking forward to making sure our residents receive high quality care and to working alongside Sherrie the Home Manager and the rest of the team at Cumnor.
Roxana BrianJob Title Home AdministratorJoined 2022
I am the Admin Manager at Cumnor Hill House. I have worked in the health and social care sector for over 17 years. I love the ethos the Berkley Care...
I am the Admin Manager at Cumnor Hill House. I have worked in the health and social care sector for over 17 years. I love the ethos the Berkley Care Group bring in ensuring residents live as independently as they wish while having excellent care and luxury living.
There is a very good management team here and we work closely alongside each other to ensure that the company values are maintained.
My role ranges from assisting with enquiries, communicating with relatives and the staff team, and ensuring the team is well informed and the home’s administration is effectively maintained whilst supporting all departments.
In my spare time, I enjoy a variety of activities such as lovely walks in the countryside, cooking, gardening, watching sports and spending quality time with my family and friends.
Lee HughesJob Title Hospitality ManagerJoined 2017
I started working at Cumnor Hill House in 2017 as a Care Assistant and worked my way up to trainee senior before being offered the role of...
I started working at Cumnor Hill House in 2017 as a Care Assistant and worked my way up to trainee senior before being offered the role of Hospitality Manager. Having worked in hospitality for over 15 years in England and Spain, I have accumulated many skills that ensure we are delivering excellent customer service to our residents.
Neal RussellJob Title Head ChefJoined 2016
Neal is the Head Chef at Cumnor Hill House and has worked at the home since it opened in 2016.
Neal started his apprenticeship at 15 and has always...
Neal is the Head Chef at Cumnor Hill House and has worked at the home since it opened in 2016.
Neal started his apprenticeship at 15 and has always known that he wanted to be a chef.
Neal works tirelessly to ensure our residents receive home-cooked, nutritionally balanced, delicious meals.
Karen MiddletonJob Title Head HousekeeperJoined 2017
I am the Head Housekeeper at Cumnor Hill House and have worked at the home since 2017.
I lead a team of housekeepers and laundry assistants, to...
I am the Head Housekeeper at Cumnor Hill House and have worked at the home since 2017.
I lead a team of housekeepers and laundry assistants, to ensure the home maintains its high standards of cleanliness.
Having previously worked in finance and banking this was my first role in the care sector. I find this job so rewarding because of the interactions and friendships that I have built with the residents.
Craig TheoboldJob Title Maintenance ManagerJoined 2025
My name is Craig, and I am excited to join the team as the homes new Maintenance Manager.
I bring to the role over 20 years of knowledge and...
My name is Craig, and I am excited to join the team as the homes new Maintenance Manager.
I bring to the role over 20 years of knowledge and experience in maintenance and engineering.
I look forward to working closely with the great team here to ensure that the home runs smoothly and that residents and staff are fully supported and looked after.
Karen WoolfordJob Title Events ManagerJoined 2023
Karen is the Events Manager at the home and has 32 years of experience in the Health and Social care sector.
Karen ensures all of our residents are...
Karen is the Events Manager at the home and has 32 years of experience in the Health and Social care sector.
Karen ensures all of our residents are engaged in meaningful and enjoyable activities and really enjoys the magic moments she has with the residents.
Andrea TaylorJob Title ReceptionistJoined 2024
I am excited to have joined the team as one of the home receptionists.
I enjoy the busy atmosphere in the home and the camaraderie among the staff and residents.
I look forward to welcoming you to the home soon.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cumnor Hill House to verify any information. View our terms and conditions. Cumnor Hill House has an Enhanced Service -what an Enhanced Service includes.
