Cumnor Hill House

Breeches End, Cumnor Hill, Oxford OX2 9FW
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9.9 131 Reviews
  • Cumnor Hill House, Oxford
Cumnor Hill House is a purpose-built care home in Cumnor with spacious care facilities in a luxury environment.

This Oxfordshire care home offers all-inclusive pricing where everything is included for a single weekly fee.

A team of professional and skilled staff members are trained in the delivery of high-quality care to all residents, with hospitality staff trained to deliver the standards residents would expect in a hotel.

The policy at Cumnor Hill House is to always pay staff above the National Living Wage and to employ a higher than average quantity of team members, ensuring all residents' expectations are always met.

The home has many fantastic features, including its own cinema room where residents can enjoy dementia-friendly film screenings, a fully-stocked bar and bistro, a lovely library, private dining room where residents can entertain guests, spa, hairdressing salon and wonderful gardens.

The home even has its own gym with specialist equipment designed for the elderly, including a MOTOmed and the Cumnor Hill House team includes a physiotherapist, personal trainer and holistic and wellness lead.

A full-time events manager at Cumnor Hill House organises a wide variety of activities and events for all residents to enjoy, while the home has its own chauffeur-driven vehicle for residents to use on days out and special occasions.

With an all-inclusive pricing policy at Cumnor Hill House, a single weekly fee covers all care, all facilities and all events.

This includes getting hair and nails done, having a massage, having a drink and nibble in the bar and bistro area looking out onto the landscaped gardens, enjoying fine dining with the family and each week’s entertainment.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1760 – £1950
  • Self-Funded Residential Dementia Care: £1848 – £2046
  • Self-Funded Nursing Care: £2045 – £2235
  • RESPITE Self-Funded Residential Care: £1910 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £1998 – £2196
  • RESPITE Self-Funded Nursing Care: £2195 – £2385

Our fees are all-inclusive, ensuring you can be confident in one monthly fee that covers all care, facilities and events, regardless of visits to hairdressers, trips out etc, which many other providers will charge you for. We appreciate every situation is unique and we encourage you to call us to discuss pricing in more detail. Your exact fee will be confirmed after a full care needs assessment.

These prices are only a guideline, please contact Cumnor Hill House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sherrie Hume (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Parking

  • Car park available at front of building

9.9

Cumnor Hill House has a Review Score of 9.9 (9.913) out of 10, based on 22 reviews in the last 2 years.
Over all time Cumnor Hill House has 131 reviews.

Overall Experience
  • 121
  • 10
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Date Published
  • 131
  • 5
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Reviewer Connection to Cumnor Hill House
  • 35
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  • 6
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  • 4
  • 3
  • 3
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  • 2
  • 2
  • 2
  • 1
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Total of 131, showing 121-131
Review from Deborah G (Daughter of Resident) published on 2 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic wonderful caring supportive staff, in particular two carers.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

On behalf of myself and the team, thank you for taking the time to review our service and for your positive feedback. We will ensure that we pass your comments onto the team.

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Review from Gary G (Son of Resident) published on 2 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic- wonderful caring, supportive staff. Will come back.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for taking the time to review our service and for your very positive feedback. We will ensure that your comments are passed onto all the team.

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Review from S H (Granddaughter of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my grandmother I felt very welcomed and cared for. The staff are absolutely amazing and nothing is ever too much trouble. The cleanliness of the home is fabulous. Would recommend the experience to anyone.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for taking the time to review our service, we greatly appreciate this. Positive feedback such as this helps us to measure our progress.

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Review from Clara B (Friend of Resident) published on 27 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything was great.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for taking the time to review our service. Please feel free to drop by for a cup of coffee or attend one of our many creative events.

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Review from Elizabeth S (Friend of Resident) published on 27 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Would highly recommend it.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for taking the time to visit our home and also for taking the time to review us. Please feel free to visit us again.

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Review from Catherine C (Daughter of Resident) published on 26 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is flourishing in Cumnor Hill House. Loving the activities, food and company. Being totally pampered and having her hair done every week. Also has the use of the chauffeur driven car for medical appointments. She has enjoyed doing some gardening Really enjoying the choice of food.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for taking the time to review us. We always welcome feedback on our service, and we will certainly pass your comments to the staff.

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Review from Joy D (Daughter of Resident) published on 20 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made very welcome. Staff very friendly and helpful. Found out a lot of information. Very calm and relaxed atmosphere. Beautiful surroundings. Seems to be adaptable and flexible to suit individuals needs.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for taking the time to review our service. We are working very hard to provide luxury living and exceptional care. Any feedback we receive helps us to measure our progress.

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Review from S A (Friend of Resident) published on 20 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home in lovely gardens and a peaceful location.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for visiting our Home. We appreciate the positive feedback and will pass your comments onto our team. We look forward to your next visit!

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Review from Brian H (Friend of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful place, very clean, good value for money, friendly staff.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for your review. It is always good for us to get feedback regarding our service so that we can continue to improve our service.

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Review from Karina C (Relative of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home. Excellent facilities. Lovely caring happy staff.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for taking the time to review us. We are extremely pleased to hear your comments and we will ensure to pass these on to the entire team.

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Review from Todd J (Son of Resident) published on 23 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
State of the art care home. Staff are very welcoming. Facilities are excellent. General manager was extremely helpful and very attentive. Exceptional standards.
Reply from Samantha Ncube, General Manager at Cumnor Hill House

Thank you for taking the time to visit our home and review our service. We are very pleased that you enjoyed your visit. Please feel free to drop in to any of our events, and do not hesitate to contact us if we can be of any assistance.

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Current Review Score: 9.9 (9.913)

Overview of Review Score

The Review Score of 9.9 (9.913) out of 10 for Cumnor Hill House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.913 for Cumnor Hill House is calculated as follows: ( (233 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 252 Ratings = 4.913
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cumnor Hill House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

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Meet the Team (10)

Sherrie

Sherrie Hume

Job Title: Home Manager Joined: 2022

I am a Registered Nurse and have over 30 years of experience in the Health and Social Care Sector. I began working in care homes in 1992 as a staff nurse and have since held various positions. During this time, I gained the Registered Managers Award qualification. I spent five years working as an Area Manager for a provider which ran five care homes in Oxfordshire. In 2006, I commissioned a new 64-bed dementia specialist home, something I achieved while at the same time successfully studying for a Diploma in dementia care.


My wealth of experience within the care industry, and passion for excellence, allow me to create an environment which promotes each individual’s well-being.

Katy

Katy Brazell

Job Title: Deputy Manager Joined: 2024

I am Katy, I joined the Team here at Cumnor Hill as the Deputy Manager at the start of November, I have 20 years of experience of working within Adult Social Care and Commissioning for a Local Authority and have always felt privileged to work in the Care sector. I am looking forward to making sure our residents receive high quality care and to working alongside Sherrie the Home Manager and the rest of the team at Cumnor.

Roxana

Roxana Brian

Job Title: Home Administrator Joined: 2022

I am the Admin Manager at Cumnor Hill House. I have worked in the health and social care sector for over 17 years. I love the ethos the Berkley Care Group bring in ensuring residents live as independently as they wish while having excellent care and luxury living.


There is a very good management team here and we work closely alongside each other to ensure that the company values are maintained.


My role ranges from assisting with enquiries, communicating with relatives and the staff team, and ensuring the team is well informed and the home’s administration is effectively maintained whilst supporting all departments.


In my spare time, I enjoy a variety of activities such as lovely walks in the countryside, cooking, gardening, watching sports and spending quality time with my family and friends.

Lee

Lee Hughes

Job Title: Hospitality Manager Joined: 2017

I started working at Cumnor Hill House in 2017 as a Care Assistant and worked my way up to trainee senior before being offered the role of Hospitality Manager. Having worked in hospitality for over 15 years in England and Spain, I have accumulated many skills that ensure we are delivering excellent customer service to our residents.

Louise

Louise Springett

Job Title: Community Customer Relations Manager Joined: 2024

I am the Community Customer Relations Manager, here at Cumnor Hill House.


I aim to ensure that our residents continue to feel part of the wider community and are able to enjoy the activities, interests and relationships they held before living in the home, as well as having the opportunity to develop new ones.


I believe that bringing the local community into the home can bring real benefits to our residents, variety, and choice, and thoroughly enjoy working closely with the great team here at Cumnor Hill House.

Neal

Neal Russell

Job Title: Head Chef Joined: 2016

Neal is the Head Chef at Cumnor Hill House and has worked at the home since it opened in 2016.


Neal started his apprenticeship at 15 and has always known that he wanted to be a chef.


Neal works tirelessly to ensure our residents receive home-cooked, nutritionally balanced, delicious meals.

Karen

Karen Middleton

Job Title: Head Housekeeper Joined: 2017

I am the Head Housekeeper at Cumnor Hill House and have worked at the home since 2017.


I lead a team of housekeepers and laundry assistants, to ensure the home maintains its high standards of cleanliness.
Having previously worked in finance and banking this was my first role in the care sector. I find this job so rewarding because of the interactions and friendships that I have built with the residents.

Craig

Craig Theobold

Job Title: Maintenance Manager Joined: 2025

My name is Craig, and I am excited to join the team as the homes new Maintenance Manager.
I bring to the role over 20 years of knowledge and experience in maintenance and engineering.
I look forward to working closely with the great team here to ensure that the home runs smoothly and that residents and staff are fully supported and looked after.

Karen

Karen Woolford

Job Title: Events Manager Joined: 2023

Karen is the Events Manager at the home and has 32 years of experience in the Health and Social care sector.


Karen ensures all of our residents are engaged in meaningful and enjoyable activities and really enjoys the magic moments she has with the residents.

Andrea

Andrea Taylor

Job Title: Receptionist Joined: 2024

I am excited to have joined the team as one of the home receptionists.


I enjoy the busy atmosphere in the home and the camaraderie among the staff and residents.


I look forward to welcoming you to the home soon.

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