
Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)

an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)

the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)

Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)

an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)

the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)

Cumnor Hill House is a purpose-built care home in Cumnor with spacious care facilities in a luxury environment.
This Oxfordshire care home offers all-inclusive pricing where everything is included for a single weekly fee.
A team of professional and skilled staff members are trained in the delivery of high-quality care to all residents, with hospitality staff trained to deliver the standards residents would expect in a hotel.
The policy at Cumnor Hill...
Care Provided by Cumnor Hill House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are all-inclusive, ensuring you can be confident in one monthly fee that covers all care, facilities and events, regardless of visits to hairdressers, trips out etc, which many other providers will charge you for. We appreciate every situation is unique and we encourage you to call us to discuss pricing in more detail. Your exact fee will be confirmed after a full care needs assessment.
The price(s) shown are provided by the care home. Contact Cumnor Hill House for full pricing details and T&Cs.
Contact Cumnor Hill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Berkley Care Group
- Private Owned
Person in charge
- Sherrie Hume(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Parking
- Car park available at front of building
Cumnor Hill House Reviews (137)
Cumnor Hill House has a Review Score of 9.8 (9.806) out of 10, based on 15 reviews in the last 2 years.
Over all time Cumnor Hill House has 137 reviews.
A wonderful caring home where everyone from the cleaners, to the handyman, to the management make you feel welcome, whether as a resident or family member.
Cumnor Hill is clean, spacious and has all the facilities needed for exceptional care of its residents. Also, the food is great.
My mum stayed here for 2 weeks and loved it, likening it to a 5* hotel. She made friends here both with the residents and staff.
It is so nice to be able to attend social events at Cumnor Hill such as coffee mornings and special events as it keeps mums happy memories of her stay alive so she won't worry when she comes to stay again. She is already booked in for 2 more stays.
I would have no hesitation in highly recommending Cumnor Hill House.
Thank you for taking the time to review our service. It is an absolute pleasure having your mum stay and visit, and an added bonus having the family visit too. You are most welcome to continue to do so.
I came to visit my aunty who had been quite poorly. My first impression of the building was very good. The staff at reception were very friendly and accommodating. As soon as I saw my aunt she looked 20 years younger and was beaming with happiness. She told me about the testaments of service she was receiving and said although she was there for just 2 weeks was deciding whether to stay longer as she was so happy there. The gin and tonic at the bar was an added bonus for me!!
On behalf the team, thank you for taking the time to review us. It was an absolute pleasure to have met and looked after your aunt. Although her stay has come to an end, please feel free to drop by anytime for a gin and tonic or two!
An excellent welcome to the care home. The ambience is wonderful you feel at home and at peace as soon as you walk through the doors. All staff are very friendly and accommodating nothing is too much for them. Having visited and spent time with a resident I could see that she was very happy, well cared for above all motivated and alert and doing incredibly well.
Thank you for taking the time to review our service. It's important to us to get feedback in order to improve our service and it means a great deal to us to have such positive feedback. We hope you will be back to visit us again soon!
Like a 5 star hotel. Very friendly staff, very caring. Enjoyed a nice lunch overlooking the beautiful garden.
Thank you for taking the time to review our service. We are so pleased to know that you are enjoying the facilities we provide and that you are happy with the care we provide.
My aunty arrived on 29th July for a two-week stay whilst her son is away. I was extremely pleased to see how happy, comfortable and healthy she is looking after just one day. I returned to visit on Sunday 31st July and she is still very happy. It is a relief to know that she is well looked after, she is comfortable and is making friends, she was even taken to church on Sunday morning which pleased her no end. Thank you!
On behalf of the team and myself, thank you for taking the time to review us. It was such a pleasure to look after your aunt, and we hope to see you all again soon!
Very welcoming and warming. Great friendly staff with a wide range of services available on request. KEEP IT UP STAFF.
On behalf of myself and the team, thank you for your positive response. We are pleased that you have a positive experience with the service.
Fantastic wonderful caring supportive staff, in particular two carers.
On behalf of myself and the team, thank you for taking the time to review our service and for your positive feedback. We will ensure that we pass your comments onto the team.
Fantastic- wonderful caring, supportive staff. Will come back.
Thank you for taking the time to review our service and for your very positive feedback. We will ensure that your comments are passed onto all the team.
When visiting my grandmother I felt very welcomed and cared for. The staff are absolutely amazing and nothing is ever too much trouble. The cleanliness of the home is fabulous. Would recommend the experience to anyone.
Thank you for taking the time to review our service, we greatly appreciate this. Positive feedback such as this helps us to measure our progress.
Everything was great.
Thank you for taking the time to review our service. Please feel free to drop by for a cup of coffee or attend one of our many creative events.
Excellent home. Would highly recommend it.
Thank you for taking the time to visit our home and also for taking the time to review us. Please feel free to visit us again.
My mother is flourishing in Cumnor Hill House. Loving the activities, food and company. Being totally pampered and having her hair done every week. Also has the use of the chauffeur driven car for medical appointments. She has enjoyed doing some gardening Really enjoying the choice of food.
Thank you for taking the time to review us. We always welcome feedback on our service, and we will certainly pass your comments to the staff.
Made very welcome. Staff very friendly and helpful. Found out a lot of information. Very calm and relaxed atmosphere. Beautiful surroundings. Seems to be adaptable and flexible to suit individuals needs.
Thank you for taking the time to review our service. We are working very hard to provide luxury living and exceptional care. Any feedback we receive helps us to measure our progress.
Beautiful home in lovely gardens and a peaceful location.
Thank you for visiting our Home. We appreciate the positive feedback and will pass your comments onto our team. We look forward to your next visit!
Beautiful place, very clean, good value for money, friendly staff.
Thank you for your review. It is always good for us to get feedback regarding our service so that we can continue to improve our service.
Beautiful home. Excellent facilities. Lovely caring happy staff.
Thank you for taking the time to review us. We are extremely pleased to hear your comments and we will ensure to pass these on to the entire team.
State of the art care home. Staff are very welcoming. Facilities are excellent. General manager was extremely helpful and very attentive. Exceptional standards.
Thank you for taking the time to visit our home and review our service. We are very pleased that you enjoyed your visit. Please feel free to drop in to any of our events, and do not hesitate to contact us if we can be of any assistance.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 26 Feb 2025
Why not take advantage of our short stay 3 month contract offer. For more details please get in touch.
There are no upcoming events for Cumnor Hill House.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Berkley Care Group
- 31 Jan 2025Recipient: Berkley Care Group
- 31 Jan 2024Recipient: Berkley Care Group
Meet the Team (10)

I am a Registered Nurse and have over 30 years of experience in the Health and Social Care Sector. I began working in care homes in 1992 as a staff nurse and have since held various positions. During this time, I gained the Registered Managers Award qualification. I spent five years working as an Area Manager for a provider which ran five care homes in Oxfordshire. In 2006, I commissioned a new 64-bed dementia specialist home, something I achieved while at the same time successfully studying for a Diploma in dementia care.
My wealth of experience within the care industry, and passion for excellence, allow me to create an environment which promotes each individual’s well-being.

I am Katy, I joined the Team here at Cumnor Hill as the Deputy Manager at the start of November, I have 20 years of experience of working within Adult Social Care and Commissioning for a Local Authority and have always felt privileged to work in the Care sector. I am looking forward to making sure our residents receive high quality care and to working alongside Sherrie the Home Manager and the rest of the team at Cumnor.

I am the Admin Manager at Cumnor Hill House. I have worked in the health and social care sector for over 17 years. I love the ethos the Berkley Care Group bring in ensuring residents live as independently as they wish while having excellent care and luxury living.
There is a very good management team here and we work closely alongside each other to ensure that the company values are maintained.
My role ranges from assisting with enquiries, communicating with relatives and the staff team, and ensuring the team is well informed and the home’s administration is effectively maintained whilst supporting all departments.
In my spare time, I enjoy a variety of activities such as lovely walks in the countryside, cooking, gardening, watching sports and spending quality time with my family and friends.

I started working at Cumnor Hill House in 2017 as a Care Assistant and worked my way up to trainee senior before being offered the role of Hospitality Manager. Having worked in hospitality for over 15 years in England and Spain, I have accumulated many skills that ensure we are delivering excellent customer service to our residents.

I am the Community Customer Relations Manager, here at Cumnor Hill House.
I aim to ensure that our residents continue to feel part of the wider community and are able to enjoy the activities, interests and relationships they held before living in the home, as well as having the opportunity to develop new ones.
I believe that bringing the local community into the home can bring real benefits to our residents, variety, and choice, and thoroughly enjoy working closely with the great team here at Cumnor Hill House.

Neal is the Head Chef at Cumnor Hill House and has worked at the home since it opened in 2016.
Neal started his apprenticeship at 15 and has always known that he wanted to be a chef.
Neal works tirelessly to ensure our residents receive home-cooked, nutritionally balanced, delicious meals.

I am the Head Housekeeper at Cumnor Hill House and have worked at the home since 2017.
I lead a team of housekeepers and laundry assistants, to ensure the home maintains its high standards of cleanliness.Having previously worked in finance and banking this was my first role in the care sector. I find this job so rewarding because of the interactions and friendships that I have built with the residents.

I bring to the role over 20 years of knowledge and experience in maintenance and engineering.
I look forward to working closely with the great team here to ensure that the home runs smoothly and that residents and staff are fully supported and looked after.

Karen is the Events Manager at the home and has 32 years of experience in the Health and Social care sector.
Karen ensures all of our residents are engaged in meaningful and enjoyable activities and really enjoys the magic moments she has with the residents.

I am excited to have joined the team as one of the home receptionists.
I enjoy the busy atmosphere in the home and the camaraderie among the staff and residents.
I look forward to welcoming you to the home soon.
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