
The home was well maintained, comfortable and warmAggie M(Daughter of Resident/Service User)



The home was well maintained, comfortable and warmAggie M(Daughter of Resident/Service User)



Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care.
Residents live active and fulfilled lives with a range of superb facilities, including a cinema, hair salon and coffee shop, which is the hub of the home. Plenty of garden space means residents can enjoy growing vegetables and flowers, or simply relax outside on sunny days. As well as...
Care Provided by Sherwood Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Minibus or other transport
- Gardens
- Bar/Café
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge. There
are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Sherwood Grange for full pricing details and T&Cs.
Contact Sherwood Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Malgo Wcislo (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (59)
Parking
- Parking on-site
Sherwood Grange Reviews (116)
Sherwood Grange has a Review Score of 9.8 (9.775) out of 10, based on 25 reviews in the last 2 years.
Over all time Sherwood Grange has 116 reviews.
Everyone was very friendly and caring; they made me very welcome whenever I visited.
He has advanced Alzheimer’s.
All the staff are very fond of my father. They display so much affection, are patient and caring to all residents, including my dad. They became my dads family during lockdown when we weren’t allowed to visit and showed him love and kindness. A special mention to three particular staff members for their care. The manager for running the home and the lady for organising excursions and indoor activities, which are very varied. I wouldn’t hesitate to recommend this home.
It is always difficult when the time comes to move a loved one into a care home, but I can honestly say that the staff at Sherwood Grange have bent over backwards to make sure that my mother's move was as easy as possible and that she has settled in well. When I was looking at homes for my mother a few years ago, I was fixated on outdoor spaces, nice locations etc. But the fact is, nothing is more important than the relentless good cheer of the staff. Sherwood Grange's staff are amazing - so warm and friendly - and so much effort is put into organising events at every opportunity. There's a real sense of life-affirming aspiration for each of the residents, which, given my mother is 93, is both unexpected and refreshing.
Regular calls from customer liaison to move my mother from another home. Told that my mother’s needs could be met. My mother is very frail and unhappy and has had to leave. She didn’t like the food. Hard to get my mother to access to religious services, links to clergy which would have meant a lot. The focus is on group activities.
Thank you for your feedback. Residents’ needs and wellbeing are of the utmost importance to us and we feel your mother was well-cared for during her time at Sherwood Grange. We are very proud to have been rated ‘outstanding’ by the CQC and for all the wonderful reviews we have received that reflect...
We want to show our appreciation and thanks to all the wonderful staff at Sherwood Grange who have worked tirelessly during such difficult times. Mum has been so well looked after and cared for, which has been a great comfort to us. The new visiting booth has been a great success, and we've been able to arrange lots of visits, which makes a huge difference. It's so nice to be able to chat with the staff when we come to visit, and to see Mum is so happy is wonderful. Mum is happy in her room watching the TV, but she also enjoys joining in with the many activities that are arranged and chatting with her friends.
We can't thank you enough for all your dedication and care during this year-long pandemic.
I can only praise the staff and especially the manager for the way they have handled the difficult situation during COVID. They have maintained continued support for the residents and kept relatives and friends informed of the current situation. It has been very difficult for them all, but we are always greeted with a smile and given time to answer any questions. I pray and trust that they all will keep safe and come through this pandemic. Thank you to the manager and all his team.
My mother has been in Sherwood Grange for just over three years now. She is absolutely delighted with it, and so am I and all my family. Most of the same staff that were there when my mum arrived are still there now. This has been great for her as she feels that she has some new friends rather than just staff. The entertainment team provide a daily programme of events to which they put in a great deal of thought. It is very well managed and I highly recommend Sherwood Grange and I am very grateful to the hard-working team that have looked after my mother in the very difficult time that we live in.
The only thing more difficult than getting into hospital during the global emergency is getting out again. I found the staff helpful and proactive in terms both of organising a speedy assessment and being constantly on the case to ensure that all the elements required for hospital discharge could be aligned. Communication from the home after her arrival has been first class and she has received a warm and caring welcome. Well done, Sherwood Grange.
Mum is very well cared for, the staff are very kind and committed. She is kept safe and encouraged to join in a range of activities. COVID protection measures have been very well applied. She feels secure.
My mum has now been at Sherwood Grange for 3 months and it was the best decision we have made. The initial communication was excellent and the home were so helpful during the transition and move to the home setting - which was a very stressful time, probably more so for the relatives than for my mum! The initial quarantine was not a lot of fun for my mum but she soon settled in and after the quarantine was over has made friends with other residents. The thing that stands out is the care and consideration shown by all the staff, admin, management and carers alike. We feel very lucky that my mum has settled in so well and now considers it her home.
The majority of the staff at Sherwood Grange were very kind and worked very hard to help mum to settle in.
All the art and crafts, trips (pre COVID), games (e.g hangman), current affairs and music activities are excellent for those who like to be kept busy, are alert and able to participate. The staff encourages all to do so. I remember the activities team even tailoring an activity, in order to encourage mum to join at the beginning of her stay.
It is a clean and cheerful home. Pre COVID I was encouraged to visit as often as I liked. During the current pandemic, this has been difficult, but the staff has been very helpful in facilitating FaceTime calls with mum and have given me updates when I telephone.
It’s been difficult in the last few months as it’s been impossible to visit and difficult to speak with her. She sleeps a lot, she can’t manage a phone herself and her hearing is poor so phone calls aren’t always possible or constructive. I tend to send email letters which can be read to her, and I’m grateful that this seems to work. (Although it would be nice to receive a short note back just confirming her reaction or comments.)
I was delighted recently to hear that the home had managed to get someone to give her communion (which I’d been unable to arrange).
My mother has been at Sherwood Grange for two years. The management, carers and support staff, who were always excellent, have surpassed themselves during the pandemic. Safety routines have been introduced to the residents with compassion and tact. Every effort has been made to keep them entertained and stimulated and a special mention must be made of the entertainments team who have provided so many in-house activities. My mother is being gently supported to live as independent and rich a life as possible.
The team have been so understanding and supportive and we are totally comfortable that Sherwood is the best place for her. Thanks to Sherwood we have witnessed our mother relax, laugh and be fully engaged in activities, glimpses of our mother before Altzheimer's changed her.
We truly cannot fault Sherwood and are so pleased we didn't choose anywhere else.
I needed care very quickly after a series of cardiac problems and I was unable to return to my former home from hospital. I came to Sherwood Grange having no idea of what to expect and with no time to visit before I moved in. Sometimes fate smiles on you in the dark times. Everyone has seen bad publicity about the care home system in the UK and I had no idea what to expect. I have been here six months now and consider that I have fallen on my feet (if only, I am now wheelchair-bound). Unexpected levels of kindness abound here unaffected by covid. I am probably the youngest resident but watching the care and attention that is given to the needs of the elderly residents has gone a long way to restoring my faith in the human race. I had no experience of the care system and consider myself very fortunate to be here, not only are my physical needs looked after but liaison with the authorities has been second to none which is something I had no previous experience of.
The care that my friend has received throughout the present pandemic has been very good. The care home has been locked down for a considerable period, but we must all accept that this has been down to keep all of our friends and relatives safe from the virus. The carers have got to be worth their weight in gold for keeping spirits up. We should all say a huge thank you to them for what they continue to do for the residents. We can only hope that they will be able to open up for visitors very soon, which will help the mental health of some who feel isolated.
My mum was one of Sherwood's first residents and I can not speak more highly about the Grange and its wonderful staff. I live a distance from Kingston but always knew my mum was in the best possible hands, was being kept occupied (even when sometimes she thought at first she did not want to be) and received all the medical care she needed. Towards the end, the team were even more attentive to her needs and saw us all through this difficult and very sad time. We will all remember our time as part of the Sherwood Grange extended family with great fondness.
I am very pleased with the care my aunt is receiving. The staff are very kind and understanding towards her. The facilities at Sherwood Grange are excellent and visitors are made to feel welcome.
This is an amazing care home. It’s so clean, safe and well run that I happily take my 2 year old in to see my grandma (pre-COVID obviously). We also love the regular Facebook posts and send them around the family saying ‘see what grandma’s been up to now’! All the arts and crafts, films, trips and music activities have kept her very well entertained. We really couldn’t ask for her to be in anywhere brighter, or more caring. I would highly recommend to anyone.
If you’re looking for a caring and stimulating environment that feels like home, and that you can trust, then look no further than Sherwood Grange. Moving into Sherwood Grange over 18 months ago has been a positive experience for my mother and all the family. A relaxed smiling face has replaced the often, anxious face whilst struggling at home. Staff are always running the extra mile, particularly evident during the current COVID situation. The activities are second to none, and spending time really getting to know the residents and their life stories is reflected in the activities organised both in Sherwood Grange and in the community.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Sherwood Grange.
Accreditations
There are no accreditations posted yet for Sherwood Grange.
Meet the Team (1)

I come from Poland originally, which is where I did my training, and I initially worked in orthopaedics as well as in emergency care.
When I moved to the UK I moved into social care. It was my first experience of it, but I haven’t looked back. I’ve discovered my dream career!
I love Care UK’s ‘fulfilling lives’ ethos: I truly believe that moving into a care home is an opportunity for residents to live life to the full, with care and support. I see it as the start of an exciting new phase of life, and it’s wonderful to see the positive effects of what we do, and how we make people happy.
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