Sherwood Grange

1a Robin Hood Lane, Kingston Vale, London SW15 3PU
Review Us
9.9 105 Reviews
  • Sherwood Grange, London
Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care.

Residents live active and fulfilled lives with a range of superb facilities, including a cinema, hair salon and coffee shop, which is the hub of the home. Plenty of garden space means residents can enjoy growing vegetables and flowers, or simply relax outside on sunny days. As well as stunning shared spaces, every resident has their own beautifully furnished en-suite bedroom.

The team at Sherwood Grange always ensures that residents have something exciting to look forward to. They arrange an ambitious programme of activities and trips out and about.
Show Sherwood Grange on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Minibus or other transport
  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1913
  • Self-Funded Residential Dementia Care: from £2003
  • RESPITE Self-Funded Residential Care: from £1913
  • RESPITE Self-Funded Residential Dementia Care: from £2003

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge. There
are no additional fees for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Sherwood Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Malgo Wcislo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (59)

Parking

  • Parking on-site

Sherwood Grange Reviews (105)

9.9

Sherwood Grange has a Review Score of 9.9 (9.910) out of 10, based on 16 reviews in the last 2 years.
Over all time Sherwood Grange has 105 reviews.

Overall Experience
  • 91
  • 12
  • 1
  • 0
  • 1
Date Published
  • 105
  • 9
  • 13
  • 16
  • 89
Reviewer Connection to Sherwood Grange
  • 36
  • 16
  • 15
  • 8
  • 7
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 105, showing 61-80
Review from Jean W (Daughter of Resident) published on 27 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sherwood Grange is a superb care home in every way. The staff are kind, helpful, pro-active, friendly and treat my father so well. The room and bathroom are clean, spacious and light. The entrance reception staff are efficient and welcoming and the reception area on the second floor is well manned.
The food at the restaurant is, in my opinion, the same standard as that we experienced when we used to visit a popular hotel chain with our father. They serve different starters, main courses and desserts every lunch and dinner time throughout the week - I often join my father for lunch so I know how good the food is. There is a cinema where my father and I have enjoyed the musical films they put on on a regular basis. They have activities like singalongs, exercise classes, visiting school choirs, poetry readings and many other things. There is even a hairdresser/barber. I really couldn't ask for more for my father.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Friend of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You experience the warm welcoming atmosphere when visiting. The attitude you pick up is this is the residents home and he or she is free to be relaxed and free as possible while living in a communal environment are excellent. The carers are to be congratulated on their patience and kindness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brigid R (Friend of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been most impressed with the concern and kindness obviously shown to the residents and I would highly recommend it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nazim H (Son of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of Sherwood Grange. All the staff here were so helpful, first in helping Dad to get a place and then the care they have provided has been amazing. My Dad has dementia and it was such a worry, but now he is so well looked after and it is nice to see him enjoying life. The
facilities are excellent and I enjoy visiting him. The staff make such an effort to make Dad's birthday special for all the family when visited. Sherwood Grange has given me so much hope that I can rest easy knowing Dad is happy and well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Friend of Resident) published on 30 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a visitor for three and a half years. I have no problems or concerns about Sherwood Grange.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Resident) published on 27 January 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I am happy here in general. The winter months are a bit flat, but overall it's ok. The activities lady does an excellent job. The carers are very nice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E S (Friend of Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and helpful. Meals seem a bit close together. Very clean and comfortable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P F (Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wasn't able to cope at home alone with shopping, housework, gardening a general struggle. My son's mother-in-law is in the home so I have contact.
Because of how I was feeling I didn't do my hobbies but now can do my hobbies in the new home and take part.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L R (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled well here due to the care the staff have taken with her.
This has included involving her in events that she has enjoyed and wouldn't have been able to do elsewhere. Everyone who works at Sherwood Grange is very approachable and helpful. Certainly the best place for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G B (Resident) assisted by family/friend published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P D (Friend of Resident) published on 12 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having visited on many occasions, I have found the staff to be extremely friendly and helpful to both the residents and visitors. There are always activities taking place, however, it would be nice to see someone of the less able-bodied residents to be included in these.
Reply from Samantha Debenham, Personal Assistant at Sherwood Grange

Thank you for your lovely comments about our staff and activities. We do have a varied activity programme that we tailor to meet the diverse needs of all our residents which includes individual 1-1 activities for some of our residents who are not able to participate in some of our larger group activities.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J F (Daughter-in-law of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law has been in Sherwood Grange for 3 years.
We know she is a fussy eater but everyone complains about the food.
She pays enough in fees to warrant a better diet.
We should not have to provide food for her, which we do.
She knows what she likes and is quite happy to discuss.
Listen
to residents, not just talk about it.
Reply from Samantha Debenham, Personal Assistant at Sherwood Grange

Thank you for your positive scores for the care and support we provide at Sherwood Grange. We are sorry to hear that the food offering has not met your expectations. We take great care in our menu planning to offer a variety of nutritious choices at every meal, however, the home manager would be more than happy to discuss your mother-in-law’s preference with you, so that we can create a meal plan that will suit her individual requirements. We do appreciate your feedback and it has been passed on to the home manager and catering team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynda F (Daughter-in-law of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff. Excellent range of activities where they try to cater for everyone's abilities and interests.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham F (Son of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall standard is very good, (excellent infers it cannot be better). The staff are attentive and treat residents as individuals, showing genuine care.
Food is variable but a new chef has been recently appointed so this aspect may well improve.
There are activities on every day of the week and many
are away from the home.
Nicely placed opposite the local church also adds another positive aspect of the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sean O (Son of Resident) published on 3 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very happy with the quality of the care our father has received and the standard of the facilities in the home. All the staff seem genuinely interested in our father's wellbeing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael O (Son of Resident) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father has early dementia and is finding it increasingly difficult to get around. From the moment I first went into Sherwood Grange, I felt confident and at ease with the team and the surroundings. Dad has settled in so well and we are so pleased to have found Sherwood Grange. It has taken so much
of the stress out of the decision to seek residential care for Dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phil L (Son of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sherwood Grange has been a godsend! It has helped to give a rest to both myself and my brother form the stress of looking after both my Mum, who is 100 and my father, who is 91.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley A (Wife of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found Sherwood Grange to be great. It was such a pleasure to meet and see how the place works. So reassuring knowing my husband is in a very caring home, all the staff are extremely warm and friendly, very lovely with the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark C (Friend of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care and attention to details is exceptional. It is always a pleasure to visit and all the staff are so welcoming and friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T S (Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The ethos of Sherwood is that this is our home. The care given by the staff and their patience is excellent, even though desired staffing levels may be difficult to achieve at times. Cleanliness is excellent. The food may not always please some residents of different tastes but the overall food is well
balanced. Fluids always! Rooms are pleasant and well appointed with fairly good ensuite facilities and activities varied and excellent for all. Management fully engaged with residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Sherwood Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Sherwood Grange is calculated as follows: ( (173 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sherwood Grange is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (102)

Meet the Team (1)

Malgo

Malgo Wcislo

Job Title: Home Manager

I come from Poland originally, which is where I did my training, and I initially worked in orthopaedics as well as in emergency care.


When I moved to the UK I moved into social care. It was my first experience of it, but I haven’t looked back. I’ve discovered my dream career!


I love Care UK’s ‘fulfilling lives’ ethos: I truly believe that moving into a care home is an opportunity for residents to live life to the full, with care and support. I see it as the start of an exciting new phase of life, and it’s wonderful to see the positive effects of what we do, and how we make people happy.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sherwood Grange to verify any information. View our terms and conditions. Sherwood Grange has an Enhanced Service - more info.