Sherwood Grange

1a Robin Hood Lane, Kingston Vale, London SW15 3PU
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9.9 105 Reviews
  • Sherwood Grange, London
Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care.

Residents live active and fulfilled lives with a range of superb facilities, including a cinema, hair salon and coffee shop, which is the hub of the home. Plenty of garden space means residents can enjoy growing vegetables and flowers, or simply relax outside on sunny days. As well as stunning shared spaces, every resident has their own beautifully furnished en-suite bedroom.

The team at Sherwood Grange always ensures that residents have something exciting to look forward to. They arrange an ambitious programme of activities and trips out and about.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Minibus or other transport
  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1913
  • Self-Funded Residential Dementia Care: from £2003
  • RESPITE Self-Funded Residential Care: from £1913
  • RESPITE Self-Funded Residential Dementia Care: from £2003

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge. There
are no additional fees for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Sherwood Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Malgo Wcislo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (59)

Parking

  • Parking on-site

Sherwood Grange Reviews (105)

9.9

Sherwood Grange has a Review Score of 9.9 (9.910) out of 10, based on 16 reviews in the last 2 years.
Over all time Sherwood Grange has 105 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sherwood Grange
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Total of 105, showing 81-100
Review from R R (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When mum arrived here over a year ago she immediately felt that she had "come home." Thanks to the wonderful staff team, mum's quality of life has improved dramatically since that first day. The activities team are fantastic and mum has been on a variety of trips e.g. "Trooping of the colour" concerts
and a holiday to Dorset. The only let down is the food, which could be better however it is improving. Overall, I am very happy that mum is in such a lovely care home.
Reply from Samantha Debenham, Personal Assistant at Sherwood Grange

Thank you for your positive comments for the care and support we provide. We are delighted that your mother has settled in so well and that you feel her quality of life has improved since she arrived at Sherwood Grange. We are also grateful for your constructive feedback. We are sorry to hear that the food offering has not met your expectations. We take great care in our menu planning to offer a variety of choice for residents, however, the home manager Rick, would be more than happy to discuss your mothers preference with you, so that we can create a meal plan that will suit her individual requirements.

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Review from Penelope S (Niece of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always friendly and willing to help and advise regarding my two aunts. They do complain about the food sometimes. They seem very comfy.
Reply from Samantha Debenham, Personal Assistant at Sherwood Grange

We are grateful for your constructive feedback and we are delighted with the positive comments and scores for the care and support we provide. We are sorry to hear the food offering did not meet your expectations on this occasion. We aim to deliver an enjoyable meal experience for all residents and offer a choice of fresh, nutritious dishes to suit all tastes and dietary needs. We are, however, always keen for feedback and suggestions and the home manager, Rick, would be more than happy to discuss your Aunts preferences with you so that we can create a meal plan tailored to their individual needs.

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Review from Kelvin L (Son of Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A well-run care home with very high standard accommodation and facilities.
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Review from Eddie S (Nephew of Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good friendly staff and management. Good surroundings especially the Orange cafe.
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Review from J L (Daughter-in-law of Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is very friendly and welcoming. The facilities are good, the residents feel well cared for.
The overall feeling is one of relaxed and caring approach to people.
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Review from Phil J (Son of Resident) published on 19 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sherwood Grange provides a happy, caring environment for my parents, both of whom are living with dementia. As a family, we are impressed with the facilities in general but it is the staff who really make the place. They are caring, competent and extremely friendly. We have witnessed numerous examples
of staff at every level going the extra mile. I would recommend Sherwood Grange to anyone in our sort of situation.
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Review from Steve O (Son-in-law of Resident) published on 11 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used this home for several respite stays for my father-in-law. The staff are always eager to know when he will be coming back and my father in law has always enjoyed staying there. We took the decision to have him stay on a permanent basis at the end of August and he has settled in really well.
The whole place is modern and open plan, the staff cannot do enough for us and if we have any concerns they are addressed immediately.


Putting dad here was an easy decision for us. We have used other respite homes prior to this one and I must say this one came top of our list.

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Review from Paula O (Daughter of Resident) published on 11 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last few years, we have put my father into several different respite homes whilst we have our annual holiday. On the last few occasions, we have used Sherwood Grange. The staff always look forward to seeing him and when it came to a permanent placement, this home was top of our list. Dad went
in permanently at the end of August and has settled really well.


Sherwood Grange is a modern open plan but very secure. It was exactly what we were looking for and close to home so it's easy to visit at any time.

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Review from C W (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sherwood Grange is simply a nice place to be.
More like a boutique hotel with older guests than a care home, it is clean, fresh and welcoming to residents, relatives and visitors alike.
All staff - office and housekeeping included - engage personally with residents and their families, not just the
carers.
The staff are all good but many truly excel.
The rooms are lovely, both personal and communal, with a host of daily activities that even the most reticent are gently persuaded to join.
I am thankful to have found this excellent place!
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Review from I M (Friend of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend came to Sherwood Grange in September 2016.
At that time she was in very low mood and gradually responded to having people and caring staff around her.
She has improved in well-being since coming to Sherwood Grange and we are impressed by and indebted to all the staff, from the manager throughout.
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Review from Julie F (Wife of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am glad I chose Sherwood Grange for my husband.
I enjoy meeting the welcoming staff on arrival and the friendly atmosphere is just what is needed.
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Review from Jackie (Friend of Resident) published on 21 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff have been so friendly, helpful and very kind. I am very impressed with everything at Sherwood Grange as have other friends who have visited the resident.
I have in fact already recommended this Care Home to a friend who was enquiring about it.
The range of activities for the residents
is excellent. I am also grateful to have been invited to events at Sherwood which have been very good.
Any queries I had were dealt with immediately.
Should it be necessary for me to go into care at a later date I would happily go to Sherwood.
Thanks so much to everyone.
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Review from Rick B (Son of Resident) published on 20 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum loved it at Sherwood Grange. She loved her room, the new company she found, the many activities and the homes many facilities. Most of all she enjoyed the interaction with staff who she found wonderfully friendly and caring.


Her experience was also our experience. The staff couldn’t have made

arranging a place for Mum any easier - the whole process was very professional but handled compassionately. Thanks to the caring skills of the staff, Mum settled immediately and approaching them about Mum, raising any concerns or issues, was so easy.


When Mum’s health deteriorated, the staff made sure she received the treatment she needed and prioritised keeping us informed. From the Manager of the Home down to the Care and other support staff, they all were known to us and showed they cared. We just felt so reassured that this was a place where the management and staff were all committed to providing the best for Mum and had the expertise and compassion to do this so well.

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Review from Joanna C (Daughter of Resident) published on 20 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Sherwood Grange on a respite basis for a month in November/December 2017. The rooms, common areas and facilities are excellent with lovely furnishings. She was very well looked after and encouraged to participate in activities. All the staff were friendly and seemed very good but
I know a couple went beyond the call of duty taking her out etc. The environment is very pleasant, well designed and extremely clean. I would definitely recommend Sherwood Grange and my mother will be going back this year. I looked into a number of homes in the area and this one definitely stood out as the best. The management was also extremely easy to deal with and accommodating. Thank you to all at Sherwood Grange.
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Review from Judy K (Daughter of Resident) published on 14 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Polish mother was made to feel very welcome and there was always someone around to help her. All the staff were excellent and kind. Outside her room was a small case with her past history in photo form... a super idea so that new staff members would immediately know about her. They even contacted
a Polish ex-member of staff to come back to the care home to chat to her when she first arrived.


The enthusiasm and dedication of the staff is a pleasure to witness.

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Review from E S (Nephew of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff of all grades from management to laundry ladies are very welcoming and friendly with visitors and residents.
It is pleasing to have refreshments in the café with our relative on occasions.
Excellent, clean and warm surroundings. Very attentive and caring staff.
I enjoy speaking to all the
staff and other residents wherever the situation arises.
Keep up the good standard.


I have only one constructive concern. Could a mirror be sited in the corner of the car park to see vehicles entering the narrow roadway.

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Review from R (Daughter of Resident) published on 4 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum received super care at Sherwood Grange during the week she stayed. The care and support was gentle and attentive and the rooms were bright and smart with fantastic attention to detail. I would have no hesitation in recommending it.
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Review from Simone RH (Resident) published on 13 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Helpful.
Always available.
Informative.
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Review from R S (Daughter-in-law of Resident) published on 22 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother-in-Law was at Sherwood Grange Care Home for respite care for two weeks only, but I think she would have been fine there for much longer and would have got used to having been there, except that she knew she wanted to go home. The facilities at the home were great, and the staff there genuinely
caring and couldn't do enough for her.
There were lots of activities every day, and time for all residents to socialise. There is a hairdresser salon and a cosy cinema room for all to enjoy. The musical activities were good, and the food very nice. The whole place was clean, and the rooms were kept tidy. Thanks for all who looked after her, from her whole family.
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Review from Andrew (Friend of Resident) published on 9 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very new and modern establishment just opened this year. Very friendly and welcoming. All the care staff we met were helpful and very kind, even in difficult situations. We would recommend Sherwood Grange as a quality place - especially for convalescence which is what our friend needed - although
I'm sure it's good for longer term stays.
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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Sherwood Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Sherwood Grange is calculated as follows: ( (173 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sherwood Grange is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (102)

Meet the Team (1)

Malgo

Malgo Wcislo

Job Title: Home Manager

I come from Poland originally, which is where I did my training, and I initially worked in orthopaedics as well as in emergency care.


When I moved to the UK I moved into social care. It was my first experience of it, but I haven’t looked back. I’ve discovered my dream career!


I love Care UK’s ‘fulfilling lives’ ethos: I truly believe that moving into a care home is an opportunity for residents to live life to the full, with care and support. I see it as the start of an exciting new phase of life, and it’s wonderful to see the positive effects of what we do, and how we make people happy.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sherwood Grange to verify any information. View our terms and conditions. Sherwood Grange has an Enhanced Service - more info.