The Manor House Knaresborough

Whenever I visit a friend and a family member at The Manor House the staff are always welcoming and friendly. The atmosphere is relaxed and homely. Queries are always met in a helpful way.

The house has a lovely happy atmosphere, plenty of entertainment and events laid on for all tastes.

Super hair salon run by two lovely ladies. Laundry does an excellent job but short staffed. Just wish my husband could have been in a well run and beautiful home as this.

It depends on good management and someone who listens to people's concern and then does something about them. We have a very good physiotherapist, this I have benefitted from.

Manor House is a new home and helps the residents with all aspects of their care, both social and residential. The atmosphere is extremely good and everyone is extremely amenable.

The home is well run and the staff kind. The home is very smart and kept clean.

After working for the health service for 45 years, both as a nursing auxiliary and healthcare assistant working with the elderly and mental health care (now retired), I was very impressed at the overall standard of care and support given to the clients. Management and staff treated them with care, dignity and respect.

Rooms and facilities are kept clean and tidy.

The activities at The Manor House cover a wide range of interests and are very enjoyable.

My parents have been residents in The Manor House for over 12 months. They have been treated with dignity and respect. The facilities, meals and activities are all of a very high standard. The staff and management are both approachable and caring. The rooms are to a high standard, en-suites, and cleaned daily. Residents and visitors are made to feel very welcome, with good lounge areas to sit and talk, as well as in well-equipped rooms. I would recommend this home to anyone.

My wife moved into the Manor House, Knaresborough at the end of March 2017. The family chose this place as the best available in the area irrespective of price - also, it happened to be opposite the house where she lived as a child! Our experience has been that the Manor House is not just a beautiful place, but even more important, the staff are caring, friendly, experienced and supportive. Nothing is perfect, but it is difficult to find fault. Perhaps the laundry is too good at losing clothing! Top marks to the organisation of events for residents and the meals are of a high standard. If you need a care home, then it is difficult to imagine a better place.

The Manor House comes highly recommended.

My mother has been a resident at The Manor House since the summer of 2016. She suffers from dementia and moving from her home in Surrey to North Yorkshire was a tumultuous event in her life. However, neither she nor I had any real need to worry as the staff at The Manor house have been fantastic in their care and support for her since her move. The staff are very professional as well as being friendly towards her. They are genuinely fond of their residents and this shows through when either I or my family visit.

The facilities and arranged activities in this new home are excellent value particularly compared to those I had seen elsewhere. I know my mother loves it there and that the stress of leaving her home of many years has been overcome thanks to everybody's kind actions.

This is truly a five-star care home. The environment is of a very high standard, there is an amazing attention to detail and rooms are exceptionally well furnished. The manager is outstanding and the staff team are approachable. My mum moved to The Manor House from another care home in Harrogate and for the same price, the standard is incomparable. Relatives are always welcomed and can help themselves to cake and refreshments which are always available. The quality of activities is good and staff put a lot of time and effort into the activities which are provided. The gardens are fabulous and my mum spent a lot of time outside in the summer time under the parasol umbrellas. I would without reservation, totally recommend this care home to anyone who is discerning and expects a high standard of care. What a relief to find somewhere so very different from many other care homes. Many relatives are disbelieving when they visit my mum and want to put their own names down for a room!

While it would never be the same as home, it was as close as I could get. The facilities and surroundings are unparalleled in anything I have seen in the sector and would be unhesitant in my recommendation.

My mother went into The Manor House following an admission to hospital. Initially it was for respite but she loves it so much she is considering staying (she's been there 5 weeks now). All the staff are very friendly, respectful and helpful and she is really enjoying the company. There is always something to do and the activities lady will ask people if they want to participate. She also likes time on her own and they respect that as well.

The chef came to see my mother personally as she is a diabetic and discussed with her what she likes to eat, and all the facilities are excellent. I have peace of mind that she is being care for in a professional manor that is tailored to suit her specific needs and can visit her when ever I want to. The management have been very supportive and flexible and the process of admitting my mother was very efficient.

So far its been excellent!