The Manor House Knaresborough

1 Hambleton Grove, Knaresborough HG5 0DB
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9.8 82 Reviews
  • The Manor House Knaresborough, Knaresborough
Anchor's The Manor House Knaresborough enjoys an ideal location close to Knaresborough town centre with all its shops and places to dine and drink. It provides high-quality care and luxurious facilities within a comfortable and relaxing environment. They continue to welcome new residents on both a permanent basis and for shorter stays.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as a library, garden café and fully-equipped bar. The bedroom suites are large and spacious with private en suite facilities.

The Manor House Knaresborough has achieved Veteran Friendly Framework (VFF) accreditation and is proud to provide tailored care for veterans.

The Manor House Knaresborough has a great range of facilities on-site for residents to enjoy. There is a fully equipped bar, which is in regular use by residents and also serves home-made cakes. They also have a hair and beauty salon, quiet lounges and library areas. Different dining choices are offered, both in terms of menus and where residents eat.

The home provides residential care, which is personally tailored to meet the individual needs of residents and enhance their quality of life. It works with their residents and their loved ones to create detailed care plans. This ensures each individual’s health and care needs are continually met.

The Manor House Knaresborough prides itself on care for older people living with dementia and provides on-going training to care staff to ensure their approach always reflects best practice.
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Care Provided by The Manor House Knaresborough

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1725
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800

Our colleagues at The Manor House Knaresborough will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact The Manor House Knaresborough to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Klara Spatenkova (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors are welcome at The Manor House Knaresborough.

Parking

  • Onsite parking is available, including disabled spaces.

The Manor House Knaresborough Reviews (82)

9.8

The Manor House Knaresborough has a Review Score of 9.8 (9.815) out of 10, based on 19 reviews in the last 2 years.
Over all time The Manor House Knaresborough has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Manor House Knaresborough
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Total of 82, showing 61-80
Review from Stuart P (Son of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good, caring environment, loving, helpful staff and mostly well organised. Good standard of cleanliness and again really caring staff.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for sending this review. Our staff aim to provide the highest quality of care and are always available to talk with residents and their families if there is anything at all you would like to…read more
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Review from Steve H (Son of Resident) published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When a close relative is suffering from dementia, it is crucial that the team charged with caring for them has the expertise, experience, empathy and high order communication skills, which ensures that the resident's needs are met and that the relative fears and concerns are allayed.


In circumstances

where one might feel very much 'out of depth' The Manor team provides the essential reassurance.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Many thanks for sharing your experience of the care our staff provide at The Manor House. We are always available to provide support to residents and their families as needed.
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Review from M S (Daughter of Resident) published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Manor House is an exceptional residential home. It is purpose built, spacious and comfortable, and the atmosphere is relaxed and calm. The home is very well managed. The manager is 'hands-on', warm and approachable, and feedback from residents and relatives is actively encouraged. All concerns are
taken seriously and addressed promptly as far as possible, however minor.


The home's greatest asset is its staff team. I have found the staff without exception to be professional, caring, patient and always respectful of residents and their needs. Residents are treated as individuals and encouraged to make choices, for example as to how much they want to join in with communal activities. The staff are always available for as long as they are needed.


Regular residents' meetings are held, and there is a varied programme of activities each week. The recent appointment of a physiotherapist reflects the careful monitoring of each resident's health need and general wellbeing.


We need more residential homes like this one, and we feel very fortunate to have found it.

Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for your review, we are delighted that we are meeting your expectations. We always aim to provide the best care for each resident according to their individual requirements, and dignity and…read more
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Review from J E (Daughter of Resident) published on 4 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautifully furnished, just like going in to a 5-star hotel. Staff seem very caring.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for your review. We always aim to provide the best individualised care for each of our residents in homely, luxurious and comfortable surroundings.
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Review from K E (Respite Resident) published on 4 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The atmosphere was friendly. The staff treated residents more as friends and than patients. This coupled with the beautiful setting and comfortable care made my stay.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
We are very pleased that you felt comfortable and well cared for at The Manor House. Thank you for sending this review.
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Review from B B (Wife of Resident) published on 4 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are caring, helpful and the home is well furnished and very comfortable.
The food is good and the home is organised and well run. I could certainly recommend it.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Many thanks for taking time to write this review. We aim to provide the highest quality of care in comfortable and homely surroundings, so that each of our residents can enjoy life to the full.
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Review from J G (Niece of Resident) published on 4 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The one thing that is a disadvantage is the limited garden space. Nowhere for residents to walk when not allowed out on their own. This is no fault of the staff, they do organise outings and walks into town.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for your review, we value all feedback on the care and service we provide. We always aim to meet the individual needs of each of our residents at all times and have supervised garden access…read more
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Review from D J (Son of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home meets all my parent's needs, no special areas of concern.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for your review. We're very pleased that our care and service at The Manor House are meeting your expectations.
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Review from G S (Sister of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very attractive accommodation - always clean, sweet smelling! Care staff very patient and tolerant of difficult behaviour. Meals nicely prepared, varied menu.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for your review of The Manor House. We aim to provide the highest quality of care for every resident according to their individual requirements and to provide support to residents and their…read more
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Review from Rosemary S (Relative of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impressions are friendly, clean, welcoming, helpful in any way to find, see and acknowledge any queries. The family aspects of both rooms and surroundings are excellent.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
We're very pleased you have enjoyed visiting The Manor House, many thanks for sending this review. Families and friends are always welcome to spend time with residents.
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Review from Bill B (Friend of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit a friend and a family member at The Manor House the staff are always welcoming and friendly. The atmosphere is relaxed and homely. Queries are always met in a helpful way.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for sharing your experience. We aim to provide a comfortable home from home for each of our residents, and their families and friends, to enjoy.
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Review from Jean D (Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The house has a lovely happy atmosphere, plenty of entertainment and events laid on for all tastes.


Super hair salon run by two lovely ladies. Laundry does an excellent job but short staffed. Just wish my husband could have been in a well run and beautiful home as this.


It depends on good management

and someone who listens to people's concern and then does something about them. We have a very good physiotherapist, this I have benefitted from.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
We are delighted you are enjoying all aspects of life at The Manor House. Thank you for taking the time to write this review. As you know we take all concerns seriously, we were aware of recent…read more
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Review from E W (Resident) assisted by family/friend published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Manor House is a new home and helps the residents with all aspects of their care, both social and residential. The atmosphere is extremely good and everyone is extremely amenable.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Many thanks for taking the time to write this review, we are pleased you are enjoying The Manor House. If there's anything you would like to discuss with staff at any time please just say, we're…read more
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Review from K G (Son of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is well run and the staff kind. The home is very smart and kept clean.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for sharing your views on The Manor House, we appreciate all feedback. Our staff always aim to provide the highest quality of individualised care for each of our residents.
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Review from R R (Daughter-in-law of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After working for the health service for 45 years, both as a nursing auxiliary and healthcare assistant working with the elderly and mental health care (now retired), I was very impressed at the overall standard of care and support given to the clients. Management and staff treated them with care, dignity
and respect.


Rooms and facilities are kept clean and tidy.


The activities at The Manor House cover a wide range of interests and are very enjoyable.

Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for sharing your experience of The Manor House. Our residents are our first priority and we aim to provide the highest quality of care. Our lifestyle coordinator organises activities and…read more
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Review from Jeremy R (Son of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have been residents in The Manor House for over 12 months. They have been treated with dignity and respect. The facilities, meals and activities are all of a very high standard. The staff and management are both approachable and caring. The rooms are to a high standard, en-suites, and cleaned
daily. Residents and visitors are made to feel very welcome, with good lounge areas to sit and talk, as well as in well-equipped rooms. I would recommend this home to anyone.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Thank you for sending this review, it's very good to know your parents are enjoying life at The Manor House. We provide individualised care for each of our residents and we are always happy to discuss…read more
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Review from David H (Husband of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife moved into the Manor House, Knaresborough at the end of March 2017. The family chose this place as the best available in the area irrespective of price - also, it happened to be opposite the house where she lived as a child! Our experience has been that the Manor House is not just a beautiful
place, but even more important, the staff are caring, friendly, experienced and supportive. Nothing is perfect, but it is difficult to find fault. Perhaps the laundry is too good at losing clothing! Top marks to the organisation of events for residents and the meals are of a high standard. If you need a care home, then it is difficult to imagine a better place.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
Many thanks for your review of The Manor House. We aim to provide the best care for each of our residents in comfortable and homely surroundings, where family and friends are always welcome. We are…read more
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Review from S H (Daughter of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is treated with great dignity and respect during all aspects of her care.
All the staff are helpful and friendly and always have time to talk about any aspect of her care.
Food is excellent and she has gained weight since becoming a resident.
Her room is always clean along with the wet room adjoining.
The
Manor House comes highly recommended.
Reply from Morag Purvis, Operations Director, Hadrian Healthcare Group at The Manor House Knaresborough
We're delighted your Mum is enjoying life at The Manor House, thank you for taking time to submit this review. Our staff are dedicated to providing the best possible care for each of our residents…read more
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Review from Nick B (Son of Resident) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at The Manor House since the summer of 2016. She suffers from dementia and moving from her home in Surrey to North Yorkshire was a tumultuous event in her life. However, neither she nor I had any real need to worry as the staff at The Manor house have been fantastic in
their care and support for her since her move. The staff are very professional as well as being friendly towards her. They are genuinely fond of their residents and this shows through when either I or my family visit.


The facilities and arranged activities in this new home are excellent value particularly compared to those I had seen elsewhere. I know my mother loves it there and that the stress of leaving her home of many years has been overcome thanks to everybody's kind actions.

Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Knaresborough
Many thanks for sharing your experience of The Manor House Knaresborough. Our aim is always to provide the highest standard of individual care for each of our residents. Part of that is getting to…read more
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Review from Sue (Daughter of Resident) published on 30 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is truly a five-star care home. The environment is of a very high standard, there is an amazing attention to detail and rooms are exceptionally well furnished. The manager is outstanding and the staff team are approachable. My mum moved to The Manor House from another care home in Harrogate and
for the same price, the standard is incomparable. Relatives are always welcomed and can help themselves to cake and refreshments which are always available. The quality of activities is good and staff put a lot of time and effort into the activities which are provided. The gardens are fabulous and my mum spent a lot of time outside in the summer time under the parasol umbrellas. I would without reservation, totally recommend this care home to anyone who is discerning and expects a high standard of care. What a relief to find somewhere so very different from many other care homes. Many relatives are disbelieving when they visit my mum and want to put their own names down for a room!
Reply from Morag Purvis, Operations Director Hadrian Healthcare Group at The Manor House Knaresborough
Thank you very much for taking the time to write this review. We really value feedback and we are very pleased that the care and service at The Manor House Knaresborough met your expectations. At…read more
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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for The Manor House Knaresborough is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for The Manor House Knaresborough is calculated as follows: ( (190 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 227 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Manor House Knaresborough is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 13 Oct 2025

We currently have three vacancies for care. Please contact The Manor House Knaresborough directly for more details.

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Awards / Recognitions (10)

Meet the Team (2)

Klara

Klara Spatenkova

Job Title: Home Manager Joined: 2016

My name is Klara Spatenkova, I am the Manager at The Manor House in Knaresborough.


I qualified as a general nurse in the Czech Republic where I grew up and have lived in Harrogate for 17 years. I have been at The Manor House for over 5 years and progressed to my current position internally.


I truly believe that our team delivers person-centred care that is in accordance with Anchor's values. Our home is located in the market town of Knaresborough and has a cosy family feel. We have close community links and are always looking at new ways to engage our neighbours and local groups to enhance our residents experiences.

Joanne

Joanne Meredith

Job Title: Activities Co-ordinator Joined: 2016

I am the Activity Co-ordinator at The Manor House in Knaresborough and have been here for six years.


I co-ordinate all of the daily activities and plan events such as seasonal fayres, entertainment and excursions. The activities are tailored to suit our residents interests and we pride ourselves in executing a person-centred approach in all we do.


I love being a part of the team here and working alongside the residents who I consider to be family. It is more than just a job to me.

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