Mulberry Court Care Home

61 Darnhall Crescent, Bilborough, Nottingham NG8 4QA
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9.4 72 Reviews
  • Mulberry Court Care Home, Nottingham
Mulberry Court Care Home provides high-quality respite care, day care, long and short-term nursing care for older people and those living with dementia.

The care home has single and double bedrooms which have all been freshly redecorated and are situated over two floors, with lift access to the first floor.

Residents are welcome to bring personal belongings and small items of furniture to make it a home-from-home environment. Each room has a TV socket and an emergency call bell.

Each resident has their own individual care plan which is designed and regularly reviewed with a carer.

Residents have access to additional services, such as hairdressing and chiropody, while opticians, dentists, GPs and district nurses' visits are arranged to suit the needs of the residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mulberry Court Healthcare Ltd

Person in charge

  • Joanne Bruce (Manager)

Local Authority / Social Services

Admission Criteria

  • All service users welcome
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are requested to make a prior appointment or to visit outside of meal times.

Parking

  • Parking is available on site for visitors

Mulberry Court Care Home Reviews (72)

9.4

Mulberry Court Care Home has a Review Score of 9.4 (9.391) out of 10, based on 22 reviews in the last 2 years.
Over all time Mulberry Court Care Home has 72 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mulberry Court Care Home
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Total of 72, showing 1-20
Review from Ian K (Son of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dad moved to Mulberry I am very happy with his care.
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Review from S S (Friend of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home provides the best care for a very dear friend.
The management and staff are so caring and facilities cannot be faulted.
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Review from P N (Friend of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mulberry Court Care Home is a place I Call home for my dear friend. He is well taken care of. The Staff are very friendly and the management is approachable. Any concerns I have expressed regarding my friend, were well addressed. I truly appreciate all your continued Support towards my dear Friend.
Thank you.
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Review from Jean K (Wife of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is happy living here, i am happy that he lives here my son thinks that everyone is wonderful, The staff are brilliant helpful, caring and I've never been to a home that doesn't smell as nice as this one.
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Review from I F (Son of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All that I can say about the Mulberry Care Home is that my father is in good hands. All the staff are friendly and professional and they keep me informed of my fathers day to day health when I can't be there. They are making a very difficult time in my life a lot easier to deal with knowing that my
father is being well looked after.
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Review from C S (Sister of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The building and gardens needs some updating
However the CARE is excellent
All the staff are friendly ro both residents,relatives,visitors and other members of staff
My only real concern is that my brother is unable to access any outdoor areas because his chair cannot go outside and he is unsafe
in a normal wheelchair
A special mention must be given to the activities co ordinator who goes above and beyond in providing a very varied programme of activities and delivers them with zeal
Each client is treated with dignity and respect and as an individual .
Well done to all the carers and staff
Nursing staff are always approachable and knowledgeable and seem to anticipate need as much as reacting to it
Admin staff also seem to know each client well and are very helpful if any concerns/issues/problems occur
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Review from A R (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
So far so good, no staff issues
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Review from A T (Son of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are nice and friendly. The place is clean and warm. Food is to a high standard. I can visit any time. It's nice that there is a small quiet lounge where my mum can visit and watch television if she wants to.
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Review from T W (Friend of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff. Visiting old workmate, seems well looked after.
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Review from C F (Daughter of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has Alzheimers and is in long term care at Mulberry Court. All the staff are so caring and my mum considers them all to be her friends. Nothing is too much trouble, and the staff are respectful to everyone, including family visits.
The home has a cheerful atmosphere.
I would have no hesitation
in recommending this care home.
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Review from T K (Brother of Resident) published on 26 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visiting my brother as always has been satisfactory to good and the staff very pleasant.
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Review from Kathy P (Sister of Resident) published on 26 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always friendly staff, very helpful plenty of activities on offer if my sister wants to get involved. I understand my sister's illness so I also understand how difficult it must be to keep her nails and hair clean and tidy. I have noticed that she has a good appetite and it is maintained through the
lovely food on offer at the home.
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Review from M L (Niece of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is one of the finest care homes I have come across. My aunt has been in a few but she had not seemed content as she has at Mulberry Court. The staff are wonderful carers and are always interacting with the residents. I have seen residents and staff socialising in and out of the care home and the
community. Always fun activities at Mulberry Court.
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Review from B S (Daughter of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been at Mulberry Court since 2022. The staff are very friendly and caring. There have been some issues regarding his care but they have always been addressed when brought to the attention of management. Dad is happy and settled overall. Recently the rooms have been decorated and updated which
has improved the facilities. Overall, Dad is settled and we are happy with his care.
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Review from Ruth M (Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and helpful. The food is excellent. I enjoy sitting in the courtyard.
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Review from Joy A (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is well looked after, always looks clean and tidy. Every effort is made to keep him healthy and happy.
The entertainment is outstanding. All the staff are welcoming, friendly, any problems are addressed quickly and efficiently.
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Review from Sally G (Daughter of Resident) published on 6 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Mulberry Court Care Home and she was treated with respect and dignity throughout her stay. The management team always kept me and my family up to date relating to our mother. There is a lot of laughter in the home and they keep the residents stimulated with lots of activities.
I have no hesitation in recommending this wonderful caring home to any future residents.
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Review from M C (Friend of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Mulberry Court has been a really good one. My friend is so well looked after (much better than her previous care home).
She is now happy and content and she is flourishing because of the excellent care she now gets. I can't praise or thank the staff enough.
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Review from Dale R (Son of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad and Mum were both residents, sadly Dad passed in 2019 and Mum a few weeks ago. Mum's care was phenomenal, they even sent a carer to be with mum in the last three days she was in the hospital. I can't thank everyone involved with Mulberry Court. It was more a family than a care home. Thank you all
from the bottom of my and my family's hearts.
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Review from Briony A (Granddaughter of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
This a terrible care home, that takes your money and provides little to no care. We found out today my granddad had been sneaking alcohol and the carer hadn't noticed and is interfering with his medication he's is meant to be taking, no idea if they actually are giving his medication. We also found
this out from the kitchen staff and not the carers, they didn't even acknowledge this was happening. This place is a lawsuit waiting to happen with the complete lack of care happening. Please find somewhere else to send your loved ones, this place is terrible. 1-1 care does not exist, all the carers are on their phones and barely interact with any of the people in the home. There are no activities happening, it's a horribly run care home.
Reply from Joanne Bruce, Home Manager at Mulberry Court Care Home

We are always disappointed when we receive a poor review and will always look at lessons to be learnt.


In this case the resident's family was served with a Notice to Terminate the placement on 6th October 2023 for non payment of fees. I have investigated all the issues raised and communicated with the family:


1. We have reviewed the medication prescribed and it has been administered as prescribed. The alcohol provided was within the agreed daily quota.


2. The service user has been provided 1:1 care and activities with supporting records to verify the care undertaken.


3. Staff utilise handheld care devices to record care at the point of being provided and there are posters which are visible across the home advising visitors that staff are not on their phones but are recording care.


The daughter has denied in writing all knowledge of publishing this review but we are obliged under the carehome.co.uk guidelines to provide our point of view as a matter of fact.

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Current Review Score: 9.4 (9.391)

Overview of Review Score

The Review Score of 9.4 (9.391) out of 10 for Mulberry Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.391 for Mulberry Court Care Home is calculated as follows: ( (156 Excellents x 5) + (68 Goods x 4) + (20 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 256 Ratings = 4.391
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mulberry Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Mulberry Court Care Home

What types of Care is Mulberry Court Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mulberry Court Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Mulberry Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mulberry Court Care Home to the centre of Nottingham?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mulberry Court Care Home to verify any information. View our terms and conditions. Mulberry Court Care Home has an Enhanced Service - more info.