Mulberry Court Care Home

61 Darnhall Crescent, Bilborough, Nottingham NG8 4QA

Mulberry Court Care Home, Nottingham, Nottinghamshire
Mulberry Court Care Home, Nottingham, Nottinghamshire
Mulberry Court Care Home, Nottingham, Nottinghamshire

Mulberry Court Care Home provides high-quality respite care, day care, long and short-term nursing care for older people and those living with dementia.

The care home has single and double bedrooms which have all been freshly redecorated and are situated over two floors, with lift access to the first floor.

Residents are welcome to bring personal belongings and small items of furniture to make it a home-from-home environment. Each room has a TV socket and an emergency call bell.

Each resident has their own individual care plan which is designed and regularly reviewed with a carer.

Residents have access to additional services, such as hairdressing and chiropody, while opticians, dentists, GPs and district nurses' visits are arranged to suit the needs of the residents.

Owner: Mulberry Court Healthcare Ltd

Person in charge: Diane Bruce (Manager)

Local Authority / Social Services: Nottingham City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Younger Adults

Admission Information: All service users welcome. Ages 18+.

Single Rooms: 43

Rooms with ensuite WC: 2

Facilities & Services: Palliative Care • Day Care • Respite Care • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors are requested to make a prior appointment or to visit outside of meal times.

Parking:

Parking is available on site for visitors

Latest Care Quality Commission* Report on Mulberry Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 12 Dec 2017

All the beds are for Residential and Respite Care. We will take both private and local authority funded service users. Beds starting from £540 per week.

Reviews

9.8 Mulberry Court Care Home has a Review Score of 9.8 (9.783)

The Review Score of 9.8 (maximum of 10) for Mulberry Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Mulberry Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.783 for Mulberry Court Care Home is calculated as follows: ( (207 Excellents x 5) + (46 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 258 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Mulberry Court Care Home is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 22 Reviews ÷ 8.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mulberry Court Care Home?

  • Extremely LIKELY
    19
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mulberry Court Care Home

  • Daughter of Resident/Service User
    6
  • Friend of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Volunteer
    3
  • Relative of Resident/Service User
    2
  • more

My mum has been newly admitted to Mulberry Court.
Her room is excellent and all the staff are extremely helpful always smiling and make me feel very welcome.
I am over the moon as I was in need of a rest from caring for my mother.
I know now that she is in a safe comfortable environment with loving and caring staff.
I wish to thank Mulberry Court from the bottom of my heart.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I searched this website when I was looking for respite for my Mum which bought me to come and see Mulberry Court Care home.
On arrival, I noticed Mum had settled straight away and we were greeted with happy smiling staff that were very welcoming.
So I booked her in.
Since Mum has been here I have noted that it is not just an ordinary care home but my Mum sees it as her home. The staff are very caring and attentive to not just my mum but I also observed that they are like it with all the other residents.
It's the best decision I have ever had to make.

Thank You Mulberry Court.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On arriving at Mulberry Court for the first time, it has a lovely homely feeling. The staff are really friendly and make you feel welcome at any time of day. They are extremely helpful -
they listen to you if you are worried about your family and answer you with honesty and understanding.
The home is very clean and there are no nasty smells in any of the areas. The bedrooms are nice and comfy and the staff treat the residents with compassion and empathy.
I would highly recommend this place to anyone looking for care of their relatives.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Clean, tidy, approachable and friendly! All the things you would want from a care home.
The staff are so welcoming to visitors and residents and I could see straight away how happy and comfortable the residents were.
Lovely to see such a nice care home.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very caring and provides a good range of food for the residents. My uncle wanted some Asian food and the care home have cooked special food such as Dal and chapattis especially for him. Other residents have also requested certain dishes which have been made for them. The home also has a number of themed nights with a variety of foods. The activities for my uncle are also endless.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to thank all the staff at Mulberry Court Care Home for the outstanding care they given my mother in law. They looked after her like she was their own mother, right up till her passing over. This thank you comes from deep within my heart. I would recommend Mulberry Court Care Home to anyone that is looking for outstanding care for their loved one. I will support this care home for years to come. A massive thank you once again.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff at Mulberry Court are friendly, professional and endlessly patient. The atmosphere is relaxed and management are always accessible. Particular praise should go to the entertainments manager who organises a varied and stimulating range of activities. The residents are treated with dignity and respect.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Extremely well looked after in a pleasant, friendly environment. Reassuring for residents and visitors.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Very happy with the service in Mulberry Court.

How likely would you be to recommend Mulberry Court Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are fantastic.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the home to be very welcoming, it's great to see that there are activities for the residents every day to keep them occupied. All staff are warm and friendly when I visit.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone seems welcoming, friendly and helpful. the staff nurse is outstanding nothing is too much trouble. The lady that works in the kitchen is very friendly and helpful too. All the staff I have met are friendly and hard working. I would like to say a massive thank you to everyone of your staff.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the service that is provided for my Mum and I think it's lovely that there is so much stimulation for all residents.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always been most welcome by all staff and the care home always smells nice. The staff are all caring and always find time to discuss any issues I have. The laundry is excellent and activities are most enjoyable.

How likely would you be to recommend Mulberry Court Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

My dad loves it in Mulberry Court Care Home, it's clean and the staff are lovely. It has made it a lot easier for my mum to relax.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sometimes seems staff putting a show on because you are there. Food stains on clothes. Hygiene sometimes not so good. We live in Skegness so don't visit every week so we probably see different things at one time, 11.30 someone was just coming for breakfast.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

We attended the Christmas party on the 19th of December. Fantastic Christmas atmosphere, costumes. Food and disco were very good. I am reassured when my mum doesn't want to leave her room that the staff take food and drink and check on her regularly. It was nice to be a part of the Christmas fete and being trusted to look after a stall and 2 tables. I am looking forward to the new years party.
The staff are lovely. The photos on the walls of the activities that my mum takes part in. My mum's confidence has grown since she has been in here. So thank you everybody.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with the care for my father who has been a resident for the last nine months. Happy with the home who do their best in providing care for my father.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fabulous the staff are so friendly and full of enthusiasm.

How likely would you be to recommend Mulberry Court Care Home? Neither Unlikely or Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

We had a nice time volunteering and singing at the Christmas Carol Concert. Everyone seemed to enjoy it and had a good time.
The staff put on a good event and were attentive. The place seemed very nice.

How likely would you be to recommend Mulberry Court Care Home? Likely

Average Rating: 

 5 out of 5

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

A small and welcoming home. Not too many residents, caring staff. Have various activities to help residents irrespective of their needs.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I take a group of young children to visit the residents from the local primary school.
The home is clean and happy, the staff are welcoming and caring towards the visitors and the residents.
We really enjoy our visits. The children listen to residents stories about their childhood and the residents enjoy listening to the children sing and play/make activities with them.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I have visited this home several times to see an elderly friend and have always been impressed with the way in which it is run i.e. nursing care/cleanliness/security. My friend is very well looked after by the friendly knowledgeable staff, has a lovely room to herself and participates in all of the activities of which there are many. Having worked in 2 nursing homes and visited many more during my employment, I am all too aware of the need for good nursing care for the elderly/infirm and the need to not only have good nursing care but good mental stimulation too. The activities person goes above and beyond, organising in-house activities, fayres, trips out and just recently the Christmas party with a buffet, singer, disco and church choir organised to which relatives/friends were invited.
I would have no hesitation in recommending this home .......keep up the good work!

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Submit a Review for Mulberry Court Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Mulberry Court Care Home