
The food is very good and the staff are cheerful and very helpful.Sheila R(Daughter of Resident/Service User)

Extremely pleased with the care that is being givenTim M(Son of Resident/Service User)

What can I say; it's superb. The staff are lovely, caring, polite and dedicated to their roleIsabella M(Daughter-in-law of Resident/Service User)

The food is very good and the staff are cheerful and very helpful.Sheila R(Daughter of Resident/Service User)

Extremely pleased with the care that is being givenTim M(Son of Resident/Service User)

What can I say; it's superb. The staff are lovely, caring, polite and dedicated to their roleIsabella M(Daughter-in-law of Resident/Service User)

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and loving staff who support residents and their individual needs.
Hartford Court is spread over two distinct floors that offer different yet complementary care to the people of Portsmouth and surrounding areas. The ground floor offers empowering residential care...
Care Provided by Hartford Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special Offer - for a limited time only. 1 week free when you join us a permanent resident prices start from £1500. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Hartford Court for full pricing details and T&Cs.
Contact Hartford Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Amanda Tanner(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2023
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (56)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Plenty of Parking for visitors, Residents and their Families.
Hartford Court Reviews (87)
Hartford Court has a Review Score of 9.5 (9.492) out of 10, based on 12 reviews in the last 2 years.
Over all time Hartford Court has 87 reviews.
My mum went to Hartford Court for 2 weeks respite care after having a foot operation. She is 75 years old and suffers with Parkinson's so felt worried about going home. The building was amazing and had a warm feeling from the outset. Above all that was the professionalism and friendliness of the staff! They immediately made my mum feel at home and welcomed myself and 2 daughters into mums temporary "home". I have no complaints they treated my mum with respect and she especially enjoyed "teaching" the chef how to make scones!! Mum is ready for home and not quite ready for full time care but it has been perfect for her needs. Thanks.
Early days as the home has only been open once a month and my aunt only the third person in but excellent care given 24/7. Beautiful surroundings. Lovely rooms and decor, excellent staff, manager making good efforts to link in with community. Local school gave a music concert this morning. Residents all stimulated one to one attention, at the moment my aunt has been taken out twice already. Excellent home cooked food- residents can choose an alternative to planned dish. Fresh fruit and cakes served everyday and family and friends made very welcome. First class!!
My in-laws became residents early June 2016. From the beginning they were very pleased with all the staff and were amazed at the building and it's furnishing.
My parents both love it at Hartford Court. They settled in from day one and are given friendly care and support. All staff are very helpful, the rooms are lovely and the food is excellent. I would strongly recommend the home.
My mother had been active and independent until she fell ill in December. On discharge from hospital she went into a residential home which did not provide the correct environment for my mother. My mother moved into Hartford Court on 1st June to be nearer me. The ambiance and standard of care was a breath of fresh air compared to the previous home. My mother was quite ill when she arrived at the home. The staff at Hartford ensured she received medical attention from the local GP and gave her wonderful care. Mom's demeanour has steadily improved. She is rediscovering herself because of the level of thoughtful care received. The place is spotless, has lovely gardens and rooms and the food is very good. Because it is a new home the programme of activities has not been established as yet.
Lovely fresh food served on a daily basis. Good choices displayed on menu. Clean linen tablecloths. Family welcome to join for lunch or dinner - Sunday lunch excellent. Have seen great improvements in mums overall well-being thanks to the great care. Home from home at last.
My Mum has been at Hartford Court for just 3 weeks and already she looks 6 years younger! Staff, management and overall package is superb. I've already recommended the home to a cousin. Keep up the brilliant work.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hartford Court.
There are no upcoming events for Hartford Court.
Awards / Recognitions (10)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Meet the Team (2)

Hi,
I am Amanda, and I am the home manager here at Hartford Court.I have 11 years of experience working in care, with 7 years as a Registered Manager. I’ve developed a deep commitment to delivering high-quality, compassionate, person-centred support. What excites me the most about joining Hartford Court is the opportunity to work within a team that shares my passion for empathy, dignity and continuous improvement. I’m motivated by creating warm, supportive environments where both residents and staff can thrive, and I look forward to contributing my experience, leadership and enthusiasm to the Hartford Court community.

Kerry joined Hartford Court in 2019 as a Senior Care Assistant, but more recently has been promoted to Head of Care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Court to verify any information. View our terms and conditions. Hartford Court has an Enhanced Service -more info.