Hartford Court

Catherington Place, Portsmouth PO3 6GN
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9.7 83 Reviews
  • Hartford Court, Portsmouth
Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and loving staff who support residents and their individual needs.

Hartford Court is spread over two distinct floors that offer different yet complementary care to the people of Portsmouth and surrounding areas. The ground floor offers empowering residential care where every one of their residents have their independence championed and their individual preferences supported.

On the first floor the home has a highly positive dementia specialist floor which incorporates a range of cleverly hidden elements that make living with dementia as positive an experience as possible. Highly-trained and empathetic staff make sure that each and every day their residents are greeted with a smiling face and a respectful demeanour from every member of staff that they encounter. Activities have been designed to be interesting yet meaningful and so give the residents reason to get involved rather than just filling time.

All of the individually designed bedrooms are comfortable, beautifully furnished and complete with a large and spacious wet room. The first floor also enjoys a comfortable terrace from which the residents can enjoy continuous access to the fresh air for relaxation. All rooms come with a flat screen TV and for those residents that wish there is a direct dial telephone.

Residents can socialise in the communal areas or relax in the beautiful gardens along with enjoying all inclusive home cooked meals in the dining room. Hartford Court also benefits from a hairdressing salon, inclusive daily activity schedule including trips out, access to video calling and an all inclusive laundry service.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1625
  • Self-Funded Residential Dementia Care: from £1625
  • RESPITE Self-Funded Residential Care: from £1625
  • RESPITE Self-Funded Residential Dementia Care: from £1625

Special offer - for limited time only.
Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident or Receive up to £250 off when you book a 2-week respite stay. T&C's apply. Subject to Availability.

These prices are only a guideline, please contact Hartford Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ellen Blaver (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (56)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Parking

  • Plenty of Parking for visitors, Residents and their Families.

Hartford Court Reviews (83)

9.7

Hartford Court has a Review Score of 9.7 (9.660) out of 10, based on 18 reviews in the last 2 years.
Over all time Hartford Court has 83 reviews.

Overall Experience
  • 73
  • 10
  • 0
  • 0
  • 0
Date Published
  • 83
  • 2
  • 7
  • 18
  • 65
Reviewer Connection to Hartford Court
  • 27
  • 19
  • 7
  • 6
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 81-83
Review from W T (Son of Resident) published on 23 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had been active and independent until she fell ill in December. On discharge from hospital she went into a residential home which did not provide the correct environment for my mother. My mother moved into Hartford Court on 1st June to be nearer me. The ambiance and standard of care was a
breath of fresh air compared to the previous home. My mother was quite ill when she arrived at the home. The staff at Hartford ensured she received medical attention from the local GP and gave her wonderful care. Mom's demeanour has steadily improved. She is rediscovering herself because of the level of thoughtful care received. The place is spotless, has lovely gardens and rooms and the food is very good. Because it is a new home the programme of activities has not been established as yet.
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  • Treated with Dignity
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  • Value for Money
Review from Alma T (Daughter-in-law of Resident) published on 23 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
New home. Bright and cheerful. Well appointed. Staff very mindful. Well stained, professional and caring. Time spent with each individual. Very hospitable and welcoming to residents and relatives.
Lovely fresh food served on a daily basis. Good choices displayed on menu. Clean linen tablecloths. Family
welcome to join for lunch or dinner - Sunday lunch excellent. Have seen great improvements in mums overall well-being thanks to the great care. Home from home at last.
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  • Care / Support
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  • Treated with Dignity
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Review from KEITH M (Son of Resident) published on 24 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Hartford Court for just 3 weeks and already she looks 6 years younger! Staff, management and overall package is superb. I've already recommended the home to a cousin. Keep up the brilliant work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.660)

Overview of Review Score

The Review Score of 9.7 (9.660) out of 10 for Hartford Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.660 for Hartford Court is calculated as follows: ( (153 Excellents x 5) + (52 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 215 Ratings = 4.66
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hartford Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Mar 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

7 Bed Vacancies

Posted: 26 Aug 2025

Vacancies available. For more information please contact Hartford Court.

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Awards / Recognitions (10)

Meet the Team (2)

Ellen

Ellen Blaver

Job Title: Regional Operations Manager Joined: 2018

Awaiting Description

Kerry

Kerry Stanworth

Job Title: Head of Care Joined: 2019

Kerry joined Hartford Court in 2019 as a Senior Care Assistant, but more recently has been promoted to Head of Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Court to verify any information. View our terms and conditions. Hartford Court has an Enhanced Service - more info.