
A very happy and pleasant atmosphere at all times.Julia J(Respite Resident/Service User)

She got so engrossed in the wide range of interesting activitiesMalcolm S(Cousin of Resident/Service User)

All the staff have treated us with warmth and professionalism.M I(Daughter of Resident/Service User)

A very happy and pleasant atmosphere at all times.Julia J(Respite Resident/Service User)

She got so engrossed in the wide range of interesting activitiesMalcolm S(Cousin of Resident/Service User)

All the staff have treated us with warmth and professionalism.M I(Daughter of Resident/Service User)

Thames View is a luxury care home, situated on the banks of the River Thames, in the beautiful village of Thames Ditton. The team provide round the clock residential, dementia and nursing care on a permanent and respite basis.
Originally designed as a mansion, the magnificent property has grand interiors and spacious rooms. Residents can enjoy quality facilities including a café, cinema room and a hair and beauty salon. Each en-suite...
Care Provided by Thames View
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Thames View for full pricing details and T&Cs.
Contact Thames View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Paul Fenech(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Thames View Reviews (112)
Thames View has a Review Score of 9.9 (9.902) out of 10, based on 23 reviews in the last 2 years.
Over all time Thames View has 112 reviews.
Fabulous care by a team of dedicated professionals who all go the extra mile for residents. Very friendly staff who have plenty of time to spend with residents and families thoroughly recommend.
I am extremely happy with the care my mother is receiving at home of Compassion. The staff are very helpful and supportive of my Mum's needs. They listen to her and respect her space and independence. They know when to step in and when to let her get on by herself. I very much feel they allow her to be herself.
As good as it gets.
The overall stay for my mother was excellent. The home is of a high standard and as usual, the staff were caring and helpful. Would recommend this home to anyone who had to have respite for any length of time. The setting and views are just lovely and tastefully done.
All staff including catering are always helpful. Nursing care and catering excellent and always willing to help with treatment (physiotherapy) if necessary.
I visited back in early September. Greeted by staff and made to feel welcome. Staff are polite, well mannered and seem to love the job completely which is lovely to see. Great atmosphere all round. Beautiful light airy bedrooms, lovely lounging areas and dining room. Spectacular gardens and outside seating areas looking over the Thames. All round a wonderful home.
Bedrooms and interior of the home like a 5-star hotel. The only downside to the day were the roadworks. Would certainly recommend this beautiful home and I look forward to my next visit.
Superb location. Friendly and considerate staff. Food is good. Cannot find fault "other" than the name is off-putting.
I am new to the home, I have a lovely room overlooking the river. Our food is fabulous and the staff who look after me are super. I am very happy to be living here.
From the moment I contacted the Home of Compassion, I was struck by how helpful the staff were. There is an obvious caring culture at all levels and my father was made very welcome. Staff were really friendly and professional. Could not fault the care given and would highly recommend the home.
This home is absolutely stunning and in a wonderful location. The inside is light, airy and beautifully decorated and looks like a five star hotel. The bedrooms are beautiful and everything is spotlessly clean with a lovely choice of décor. The grounds are beautiful. Residents have lovely garden furniture to sit outside and take in the stunning and tranquil scenery. I would also like to say that although I am a friend of one of the residents the Manager was extremely warm and friendly and made me feel very welcome indeed. Nothing was a bother and any questions or requests were dealt with perfectly. Caring staff.
Thank you for taking the time to review Home of Compassion and we are thrilled you think the home is in a stunning location, beautifully decorated and spotlessly clean. Myself and my team happily welcome visitors into the home and we’re glad you felt so welcome. We look forward to seeing you visit again in the future.
Excellent new facility. New wing added to beautiful listed building. Most staff are new but show signs of having been well trained. This review refers to first 2 weeks of June.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (53) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Thames View.
Meet the Team (1)

I believe that our residents should be treated with the highest quality of care possible and endeavour to ensure that my team and I always maintain this, whilst making each day memorable.
I take a lot of pleasure from spending time with relatives and residents, understanding the important contribution that these relationships make to the successful running of our community.
I have worked in the hospitality sector my entire career and have had the opportunity of working and managing a large private hospital as well as amazing hotels. My previous experience means that I can therefore provide a service to our residents, families, guests, and colleagues, which is the highlight of my day.
At Thames View, we are one big family, and everything we do is from the heart, delivering care with empathy and always being helpful to our residents and team for no other reason than to make a difference every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thames View to verify any information. View our terms and conditions. Thames View has an Enhanced Service -more info.