Gower Gardens is a purpose-built, dementia-friendly residential care home.
With a team of highly trained, dedicated carers, the home offers 24-hour high quality, residential care, supporting individuals to live full lives with dignity and respect.
Set in a stylish and homely environment, Gower Gardens comprises state-of-the-art, en-suite bedrooms, each equipped with a mini-fridge, telephone points and a flat screen television with Freeview and a DVD player.
The home offers a variety of onsite facilities including hairdressing, a cinema room and WiFi throughout the building.
The home organises a full programme of activities throughout the week. The landscaped gardens provide a delightful environment for sunny days or to look out onto from the six lounges.
Group: Black Country Housing Group Ltd
Person in charge: Steve Brooks (Care Home Manager)
Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 66 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 65+.
Single Rooms: 66
Rooms with ensuite WC: 66
Facilities & Services: Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Gower Gardens is located on Kent Road adjacent to Leasowes High School & Sports Centre in Halesowen
Latest Care Quality Commission* Report on Gower Gardens: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.4 (maximum of 10) for Gower Gardens is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Gower Gardens in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.646 for Gower Gardens is calculated as follows: ( (32 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.646
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.727 Points relating to the number of positive Reviews for Gower Gardens is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.2 Target = 0.227
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Gower Gardens has a Review Score of 8.4 (8.373) from 4 Reviews
Review submitted from a Postal Card by M H (Daughter of Resident) on Tuesday 22 August 2017. Relates to August 2017.
My mother has been in the home since October. I have only the highest regard for the staff.
The accommodation is to a high standard. Carefully considered activity programmes are good.
A varied diet and enthusiastic chef. There are no negatives I would recommend to anyone.
How likely would you be to recommend Gower Gardens? Extremely Likely
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Review submitted from a Postal Card by David R (Power of Attorney Solicitor of Resident) on Friday 23 June 2017. Relates to June 2017.
The person for whom I was acting came to Gower Gardens after several months of uncertain health following a hospital admission (August 2016) and several further short hospital stays. Mobility had virtually gone by the time of admission to Gower Gardens. With exemplary patience from staff, my friend was encouraged to extend her diet and appropriate aids to support mobility enabled her to increase independent mobility. This gave my friend greater confidence in exploring a further attempt at living at her own address. Thank you, Gower Gardens!
How likely would you be to recommend Gower Gardens? Extremely Likely
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Review submitted from a Website Submission by Beverley H (Niece of Resident) on Monday 1 May 2017. Relates to April 2017.
Beautiful home with, excellent facilities. Very disable friendly with wide corridors and no steps. Staff are very pleasant and attentive, always ready to listen and rectify any minor problems as soon as possible with no fuss. They have regular residents meetings which are supported by management so residents have an opportunity to put forward any ideas or suggestions as to how they can enjoy their home.
How likely would you be to recommend Gower Gardens? Extremely Likely
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Review submitted from a Postal Card by Pam H (Niece of Resident) on Thursday 19 January 2017. Relates to January 2017.
This is a new home built in 2016 and opened in the last quarter of 2016. The building incorporates the latest modern features designed with the elderly in mind e.g wet rooms incorporated into bedrooms. The owner's, Black Country Housing Group, have recruited well and all staff are professional, courteous and provide a high level of care to the residents. Food is good and evolves as they learn the resident's preferences. Facilities including visiting hairdressers, chiropodists, in-house cinema room and quiet room in addition to standard residents lounge.
How likely would you be to recommend Gower Gardens? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Value for Money
There are currently no Care Home Idol entrants who have performed at Gower Gardens