Gower Gardens Nursing Home

31 Kent Road, Halesowen B62 8PQ
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9.8 62 Reviews
  • Gower Gardens Nursing Home, Halesowen
Gower Gardens Nursing Home is a purpose-built, dementia-friendly residential/nursing care home.

With a team of highly trained, dedicated carers, the home offers 24-hour high quality, residential/nursing care, supporting individuals to live full lives with dignity and respect.

Set in a stylish and homely environment, Gower Gardens Nursing Home comprises state-of-the-art, en-suite bedrooms, each equipped with a mini-fridge, telephone points and a flat screen television with Freeview and a DVD player.

The home offers a variety of onsite facilities including hairdressing, a cinema room and WiFi throughout the building.

The home organises a full programme of activities throughout the week. The landscaped gardens provide a delightful environment for sunny days or to look out onto from the six lounges.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

* Subject to assessment and room availability

These prices are only a guideline, please contact Gower Gardens Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joanne Robb (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (65)

Gower Gardens Nursing Home Reviews (62)

9.8

Gower Gardens Nursing Home has a Review Score of 9.8 (9.832) out of 10, based on 48 reviews in the last 2 years.
Over all time Gower Gardens Nursing Home has 62 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gower Gardens Nursing Home
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Total of 62, showing 1-20
Review from Karen C (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing negative at all to say about Gower Gardens. Residents are very well looked after. The food is really nice (I've tried it myself) and activities are really tailored to the clients. All the staff are lovely and friendly and nothing is too much trouble for them.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words our staff always strive to deliver the best care for our residents ,we always ensure that we tailor our activities also our meal time experience to our residents preferences

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Review from Lesley W (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Gower Gardens in May 2025 and has settled in really well, better than I could have hoped for, in fact. Mum is eating better, walking again and preparing to join in with activities shortly. I am really pleased and credit this change 100% to the staff completely.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind comments. We are glad your mum has settled in well with us at Gower Gardens .We always strive to go above and beyond to provide person centered care for loved ones.

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Review from Julie P (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has the most brilliant time at Grower Gardens. The staff and the home were exceptional. It is more like a holiday hotel than a care home. Mum was well cared for during her stay and made a lot of friends. She was very upset that she had to leave. I'm sure she will be back to stay in the future. Thank
you so much.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words ,and we are pleased that your mum enjoyed her stay with us at Gower Gardens. Staff always go above and beyond to deliver the highest care. We look forward to having your mum staying with us again .

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Review from Neil M (Son of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care and service provided to my mother. She is extremely happy at Gower Gardens. My mother enjoys the daily activities and has made good relationships with the staff and residents. As a family we are made to feel welcome everytime we visit. We are well informed of any needs she has
and contacted if needed. The staff go above and beyond to make her comfortable in her stay. Very happy with overall service.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words ,we are glad that your mother has settled in with us all at Gower Gardens. We strive to ensure that all of our residents are happy and receive the best care.

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Review from A R (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted into Gower Gardens for two weeks respite whilst I was on holiday. The home was very clean, enjoyed activities and staff made him feel very welcome.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words our staff always strive to deliver the best care for our residents ,we always ensure that we tailor our activities to our residents preferences

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Review from S P (Son of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Gower Gardens is a wonderful care/nursing home. My mother was accommodated there at very short notice. She was looked after extremely well by very caring and hard working staff. As my father decided he also needed 24/7 care, we moved both of them to another care home who were able to provide accommodation
in a double room. This was the main reason for my mother leaving Gower Gardens who do not provide this option.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. It was our pleasure to care for your mother whilst she resided at Gower Gardens. We are sorry that we could not accommodate your request for a double room. Our staff do work extremely hard to ensure the best person-centered care is delivered at all times.

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Review from Gary S (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had been a resident for 19 months at Gower Gardens care home until her passing in January 2025. In that time, the staff helped her with all of her mobility and medical needs, but most of all, they became friends and helped her to make friends with the other residents. We can not fault the
devotion to duty shown by all the staff, whatever their position, they always had time to help, chat about what mom had been doing, and what she was looking forwards to, they turned a single en suite room into a home that she loved.
The facilities are very clean, modern and well looked after, we would have no hesitation to give them the highest recommendation possible as we can not thank them enough for my mother's care and well being.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

It has been our pleasure caring for your mother for the last 19 months. She made so many friends with other residents and our dedicated staff team. We always strive to go above and beyond within our roles and we are one big family.

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Review from Roderick B (Nephew of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a very welcoming, clean, bright residential home. The staff are very helpful and friendly. One does not look far when assistance is needed. Very impressed with the decor. On appearance of the home, it's more like a comfortable upmarket hotel than a residence for the elderly. Would recommend the
home without hesitation.
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Review from S B (Niece of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home felt very welcoming. It has a lovely friendly atmosphere. All the staff we saw were very friendly. I would not hesitate to recommend this home.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words, we always ensure we have a warm welcome friendly environment for all visitors professionals and families.

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Review from J H (Stepdaughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing to say a very big thank you to you and all the team for your help and hard work in making our relative's birthday party so successful.
She looked lovely in her new dress, her room was already decorated with her 90 banners - the quiet lounge looked so welcoming with the banners and
the tables set out and the cake was a real success with everyone.
I know that all of this is additional work for your staff but they did an excellent job with kindness and enthusiasm. Please pass on our thanks and appreciation to all the team.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words and comments, it was our pleasure. We are pleased that your loved one enjoyed her special day. I will pass on your kind words and comments to all staff.

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Review from William B (Nephew of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally good, although the quality and variety of the food comes up fairly frequently. Not only with my relative but with other savvy residents as well.
Specific is the lack of vegetable variety and general temperature of food.
The sweets range could also be improved, The other day a single cupcake
was served up on its own, with no plate no extras no custard or cream. That should be improved upon, both in quality and presentation.
No other specifics.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your review, our menus are being reviewed with all of our resident's preferences and choices.

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Review from Alison M (Daughter of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the excellent continued care and support given to my mother-in-law. We are kept up to date with any needs she requires. The whole team look smart and welcoming and always answer any questions we have.
The variety of events is amazing, I get regular pictures and although Mom doesn't
always take part there's a lovely atmosphere.
Gower Gardens is so well run and this is thanks to a great team.
Many thanks for her consistent care.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind comments. We treat all residents with dignity and respect, we strive to deliver excellence to all of our residents here at Gower Gardens as we are one big family.

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Review from Stephen G (Son of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't need to write much about this company and particularly Gower Gardens. Everything is fantastic, food, care, entertainment, rooms, staff etc. I don't think you will find a better home for your loved ones, my dad loves it.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words, we are so glad that your dad loves residing at Gower Gardens - We strive to deliver the best care possible.

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Review from J S (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom is happy in Gower Gardens, the staff are attentive and she loves homemade food. The staff always keeps us informed of events and moms' welfare. Lots of events happening and the bathrooms are good.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. We strive to ensure that we promote and deliver person-centred care and involve not just the residents but the relatives too.

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Review from K C (Sister of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister went to Gowe Gardens in May. To start with, it was for respite after coming out of hospital but after 3 months, she decided it would be better for her to stay in and be looked after permanently. As a family, we are more than pleased with the care she gets.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. We welcome everyone with open arms as we truly are one big family.

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Review from Mary W (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gower Gardens is a beautiful care home. There is a lovely atmosphere when you walk in. The staff are friendly and caring towards Mum, and to me, as a visitor. It is so clean and relaxed, with beautiful rooms and surrounding areas outside. Because Mum now needs twenty-four-hour care, I'm glad she is
receiving it in Gower Gardens, knowing she is safe, looked after well and happy.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind comments; we always do our best for all of our lovely residents and welcome all families as we are one big family.

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Review from Ann C (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was quite worried and apprehensive about leaving my 101-year-old mum. As soon as we walked in the lady in reception smiled and after explaining about my mum, she couldn't have been more understanding and fetched another member of staff to come and have a chat. Again she couldn't have been kinder and
showed us around. Everywhere was spotlessly clean and all staff smiled and spoke. At the Sports Day that day, it was such a joy to see! The care they give is outstanding and in my opinion, the staff are all Angels! I would have no hesitation in recommending Gower Gardens to anyone who is feeling unsure about leaving their loved one.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words and we are thrilled your mum enjoyed her stay with us. We strive to deliver excellence in all that we do for all of our residents.

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Review from H P (Daughter of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was a resident here for four years. She had Vascular Dementia. Throughout her stay, firstly on the ground floor and then later up on the top floor, she was well-cared for and encouraged to make Gower Gardens her home. The care and support shown by all staff, front and behind the scenes was
wonderful. Mom's dementia could be very upsetting for her and my family, and the compassion given to us - a hug, a cuppa, and a chat - was always on offer. Whenever any need arose, all were assessed and actioned immediately by the dedicated staff, and we were included in all decisions made. The home has recently been refurbished, and activities for residents greatly increased, I and my family would not hesitate to recommend Gower Gardens.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words and comments. We were very privileged to care for your mum. We are one big family here at Gower Gardens and always strive to deliver excellence to both residents and relatives.

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Review from Beverley N (Daughter of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father recently came to Gower Gardens. As a family we had a wonderful welcome. My dad is happy, well cared for and as a family we are settled and feel very confident in the staff providing excellent care and support for my dad's needs.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind comments. The staff team here are like one big family. I am so glad to hear that your father is settling well.

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Review from R S (Relative of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff very clean and inviting rooms and food looked excellent.
Overall would recommend highly. Seemed to have lots of entertainment and very varied. The day I visited residents were sitting outside and they all seemed happy and contented.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind comments, we always like to ensure our home is warm and welcoming and it is important to us that our residents receive stimulation and make new friends.

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Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for Gower Gardens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.832 for Gower Gardens Nursing Home is calculated as follows: ( (483 Excellents x 5) + (80 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 571 Ratings = 4.832
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gower Gardens Nursing Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Joanne

Joanne Robb

Job Title: Registered Home Manager

I’m very proud of what I do and I love my job. It’s wonderful to go home knowing I have made a difference. Working at Gower Gardens is like having an extended family.

Megan

Megan Hughes

Job Title: Deputy manager

I am the Deputy Manager at Gower Gardens. I have a very rich background, with over a decade of experience in the care industry and became the Deputy Manager here at Gower Gardens in 2021. I am very passionate and committed to providing person-centred care, creating a sense of being one big family within Gower Gardens. This significantly enhances the well-being and comfort of our residents. In my spare time, I like to socialise with family and friends and take my dog on walks.

Jacqueline

Jacqueline Jones

Job Title: Home Administrator

I am the home Administrator of Gower Gardens. I have been in the care industry for 13 years and here at Gower Gardens since the home first opened 8 years ago. My role involves admin and finance and I enjoy working as part of a team with the all the staff, residents and their families. In my spare time I have always enjoyed gardening and decorating but since a new dog has joined our family, I seem to be walking a lot more regularly.

Holly

Holly Payne

Job Title: Hospitality Host

I am the Hospitality Manager here at Gower Gardens and absolutely love my role here. I like to meet new people and build good relationships with our residents, families and welcome anyone into our home. I manage and address all new enquiries into the home. I started off as a receptionist for Gower Gardens in 2021 and worked my way up to Hospitality Manager in 2023 due to my dedication and attention to detail.


In my spare time, I like to be with my family and we like to go to Somerset and walk our dog along the beach.

Anne

Anne Marie

Job Title: Activities & Lifestyle Co-ordinator

I am the Activities Coordinator here at Gower Gardens and have worked in the home for over 7 years in various roles. I have gained valuable insights and knowledge about the needs and preferences of our residents during my time here, and having a background in youth work, this has been very beneficial in my current role as Activities Coordinator. I like my activities to be person-centred and ensure the residents are actively involved in the planning process. By doing this, I can create meaningful and engaging activities that cater to their individual interests, which promotes their well-being.


In my spare time, I enjoy making homemade gifts, socialising with friends and family and looking after my grandchildren.

Frequently Asked Questions about Gower Gardens Nursing Home

What types of Care is Gower Gardens Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gower Gardens Nursing Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Gower Gardens Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gower Gardens Nursing Home to the centre of Halesowen?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gower Gardens Nursing Home to verify any information. View our terms and conditions. Gower Gardens Nursing Home has an Enhanced Service - more info.