Gower Gardens, Halesowen, West Midlands
Gower Gardens, Halesowen, West Midlands
Gower Gardens, Halesowen, West Midlands

Gower Gardens is a purpose-built, dementia-friendly residential care home.

With a team of highly trained, dedicated carers, the home offers 24-hour high quality, residential care, supporting individuals to live full lives with dignity and respect.

Set in a stylish and homely environment, Gower Gardens comprises state-of-the-art, en-suite bedrooms, each equipped with a mini-fridge, telephone points and a flat screen television with Freeview and a DVD player.

The home offers a variety of onsite facilities including hairdressing, a cinema room and WiFi throughout the building.

The home organises a full programme of activities throughout the week. The landscaped gardens provide a delightful environment for sunny days or to look out onto from the six lounges.

Group: Black Country Housing Group Ltd

Person in charge: Steve Brooks (Care Home Manager)

Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Gower Gardens is located on Kent Road adjacent to Leasowes High School & Sports Centre in Halesowen

Latest Care Quality Commission* Report on Gower Gardens: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Gower Gardens has a Review Score of 8.7 (8.699)

The Review Score of 8.7 (maximum of 10) for Gower Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Gower Gardens in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.646 for Gower Gardens is calculated as follows: ( (32 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.053 Points relating to the number of positive Reviews for Gower Gardens is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 4 Reviews ÷ 13.2 Target = 0.303

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Gower Gardens?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Gower Gardens

  • Niece of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1

My mother has been in the home since October. I have only the highest regard for the staff.
The accommodation is to a high standard. Carefully considered activity programmes are good.
A varied diet and enthusiastic chef. There are no negatives I would recommend to anyone.

How likely would you be to recommend Gower Gardens? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The person for whom I was acting came to Gower Gardens after several months of uncertain health following a hospital admission (August 2016) and several further short hospital stays. Mobility had virtually gone by the time of admission to Gower Gardens. With exemplary patience from staff, my friend was encouraged to extend her diet and appropriate aids to support mobility enabled her to increase independent mobility. This gave my friend greater confidence in exploring a further attempt at living at her own address. Thank you, Gower Gardens!

How likely would you be to recommend Gower Gardens? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Beautiful home with, excellent facilities. Very disable friendly with wide corridors and no steps. Staff are very pleasant and attentive, always ready to listen and rectify any minor problems as soon as possible with no fuss. They have regular residents meetings which are supported by management so residents have an opportunity to put forward any ideas or suggestions as to how they can enjoy their home.

How likely would you be to recommend Gower Gardens? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a new home built in 2016 and opened in the last quarter of 2016. The building incorporates the latest modern features designed with the elderly in mind e.g wet rooms incorporated into bedrooms. The owner's, Black Country Housing Group, have recruited well and all staff are professional, courteous and provide a high level of care to the residents. Food is good and evolves as they learn the resident's preferences. Facilities including visiting hairdressers, chiropodists, in-house cinema room and quiet room in addition to standard residents lounge.

How likely would you be to recommend Gower Gardens? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Gower Gardens

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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