Gower Gardens Nursing Home

31 Kent Road, Halesowen B62 8PQ
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9.8 68 Reviews
  • Gower Gardens Nursing Home, Halesowen
Gower Gardens Nursing Home is a purpose-built, dementia-friendly residential/nursing care home.

With a team of highly trained, dedicated carers, the home offers 24-hour high quality, residential/nursing care, supporting individuals to live full lives with dignity and respect.

Set in a stylish and homely environment, Gower Gardens Nursing Home comprises state-of-the-art, en-suite bedrooms, each equipped with a mini-fridge, telephone points and a flat screen television with Freeview and a DVD player.

The home offers a variety of onsite facilities including hairdressing, a cinema room and WiFi throughout the building.

The home organises a full programme of activities throughout the week. The landscaped gardens provide a delightful environment for sunny days or to look out onto from the six lounges.
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Care Provided by Gower Gardens Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • Self-Funded Nursing Care: £1400 – £1500
  • Self-Funded Nursing Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Nursing Care: £1400 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1500

* Subject to assessment and room availability

These prices are only a guideline, please contact Gower Gardens Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Joanne Robb (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (65)

Gower Gardens Nursing Home Reviews (68)

9.8

Gower Gardens Nursing Home has a Review Score of 9.8 (9.818) out of 10, based on 53 reviews in the last 2 years.
Over all time Gower Gardens Nursing Home has 68 reviews.

Overall Experience
  • 56
  • 9
  • 3
  • 0
  • 0
Date Published
  • 68
  • 10
  • 16
  • 53
  • 15
Reviewer Connection to Gower Gardens Nursing Home
  • 28
  • 15
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 68, showing 61-68
Review from David L (Great-Nephew of Resident) published on 14 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My great-aunt was a resident here for five years. The day of her funeral I had a puncture in my car, 10 minutes before the cars took us to the church. The next day the staff were amazing, supporting me to fix my tyre. My aunt was very comfortable at Gower Gardens Care Home, she was looked after well
and this has been very reassuring for me as I live overseas! Thank you for all that you've done for my auntie.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home
Hi David, thank you for your kind words - it was a pleasure to meet you and glad we could support you in many different ways - please stay in touch.
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Review from Jane S (Daughter of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have attended Kingsley's meeting for residents and families since Gower Gardens transferred to Kingsley Healthcare. Several of the commitments made have not been realised e.g. staff on reception during the weekend (can be a long wait to be let in). Also, all residents to have key workers that families
can correspond with during the week. It is difficult to find a member of staff who provides relevant information. Quality of food fluctuates, despite being told that residents would be provided with a monthly nutritional menu. Overall, staff do try to be helpful when approached. Activities are varied and updated.
Reply from Vivian Vuchemtigah, Operations Manager at Gower Gardens Nursing Home
Thank you, Jane, for your review. We value your feedback and this will be shared with the team so that changes can be made to improve our service.
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Review from Selina R (Granddaughter of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I am glad there are new charges in this company.
Reply from Vivian Vuchemtigah, Operations Manager at Gower Gardens Nursing Home
Dear Selina,
Thank you for your review and feedback. We will use your feedback to improve the quality of the service we provide.
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Review from Y Y (Daughter of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The surroundings are pleasant. The staff are always friendly and helpful. Mom seems content and happy. I can't comment on value for money as my sister deals with this.
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Review from Mark G (Son of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Gower Gardens in February 2020 and we've been very happy with her care. Sadly, the Covid lockdown and subsequent restrictions have meant that we can't spend time with her in the lounge or visiting rooms, we hope this will change soon.
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Review from Adele S (Daughter of Resident) published on 14 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Satisfied with every aspect of Dad's care. He seems happy, healthy and generally content.
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Review from D J (Son of Resident) published on 14 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Gower Gardens for nearly three years. She has been well cared for, despite her increasing needs and she has always felt safe and respected by the staff. I would recommend Gower Gardens to other family members.
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Review from J C (Daughter of Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We moved Mom to Gower Gardens in April 2022. Since that time, we have been very happy with the care given, staff and facilities. Mam engages with the activities and likes the staff. We are reassured that she is safe and well cared for at Gower Gardens. Friends who have visited Mam have all commented
on how nice it is for Mam and that moving her was the
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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Gower Gardens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Gower Gardens Nursing Home is calculated as follows: ( (524 Excellents x 5) + (99 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 631 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gower Gardens Nursing Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Joanne

Joanne Robb

Job Title: Registered Home Manager

I’m very proud of what I do and I love my job. It’s wonderful to go home knowing I have made a difference. Working at Gower Gardens is like having an extended family.

Megan

Megan Hughes

Job Title: Deputy manager

I am the Deputy Manager at Gower Gardens. I have a very rich background, with over a decade of experience in the care industry and became the Deputy Manager here at Gower Gardens in 2021. I am very passionate and committed to providing person-centred care, creating a sense of being one big family within Gower Gardens. This significantly enhances the well-being and comfort of our residents. In my spare time, I like to socialise with family and friends and take my dog on walks.

Jacqueline

Jacqueline Jones

Job Title: Home Administrator

I am the home Administrator of Gower Gardens. I have been in the care industry for 13 years and here at Gower Gardens since the home first opened 8 years ago. My role involves admin and finance and I enjoy working as part of a team with the all the staff, residents and their families. In my spare time I have always enjoyed gardening and decorating but since a new dog has joined our family, I seem to be walking a lot more regularly.

Holly

Holly Payne

Job Title: Hospitality Host

I am the Hospitality Manager here at Gower Gardens and absolutely love my role here. I like to meet new people and build good relationships with our residents, families and welcome anyone into our home. I manage and address all new enquiries into the home. I started off as a receptionist for Gower Gardens in 2021 and worked my way up to Hospitality Manager in 2023 due to my dedication and attention to detail.


In my spare time, I like to be with my family and we like to go to Somerset and walk our dog along the beach.

Anne

Anne Marie

Job Title: Activities & Lifestyle Co-ordinator

I am the Activities Coordinator here at Gower Gardens and have worked in the home for over 7 years in various roles. I have gained valuable insights and knowledge about the needs and preferences of our residents during my time here, and having a background in youth work, this has been very beneficial in my current role as Activities Coordinator. I like my activities to be person-centred and ensure the residents are actively involved in the planning process. By doing this, I can create meaningful and engaging activities that cater to their individual interests, which promotes their well-being.


In my spare time, I enjoy making homemade gifts, socialising with friends and family and looking after my grandchildren.

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