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The Marbrook Centre

Phoenix Park, Eaton Socon, St Neots, Bedfordshire PE19 8EP
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Marbrook is a truly wonderful place, full of professional caring peopleMartin M(Father of Resident/Service User)
The Marbrook Centre, St Neots
Mum considers this to be her home now and seems very happy hereT W(Daughter of Resident/Service User)
The Marbrook Centre, St Neots
The food is amazing, and the cakes! What can I say, be prepared to put a few pounds on in weightJackie P(Wife of Resident/Service User)
The Marbrook Centre, St Neots

The Marbrook is a specialist provider of complex nursing services. It delivers 24-hour nursing and therapy for adults with complex and long term conditions, which include:

• Stroke

• Acquired and traumatic brain injury

• Dementia (including early onset)

• Spinal Cord injury

• Multiple Sclerosis (MS)

• Motor Neuron Disease (MND).

Its ethos is competence, choice and compassion; providing the best care for people living with life-changing conditions.

Its building benefits from ensuite wet rooms to all bedrooms, nine rehabilitation kitchens, a... 

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Care Provided by The Marbrook Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Accreditations

  • Gold Standards Framework (GSF)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact The Marbrook Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Tours

Onsite Tours of The Marbrook CentreUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 4:00 PM)We are able to offer COVID safe tours of The Marbrook Centre, but will ask all visitors to take a Lateral Flow test and wear our PPE while in the centre. Please also see The Marbrook Centres virtual tour on our website
Remote Tours of The Marbrook CentreUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 4:00 PM)Remote tours are available via a format which works for you. Please also see The Marbrook Centres virtual tour on our website

Good to Know

Owner

  • Marbrook Ltd
  • Private Owned

Person in charge

  • Tracy Haddock (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (82)
  • Single Rooms with ensuite Wet Room (82)

Parking

  • Free onsite parking

The Marbrook Centre Reviews (155)

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9.8

The Marbrook Centre has a Review Score of 9.8 (9.837) out of 10, based on 25 reviews in the last 2 years. Over all time The Marbrook Centre has 155 reviews.

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Showing 155 reviews matching selected criteria
Review from Helen W (Resident / Service User) published on 2 October 2026 Submitted via Postal Review Card•
Overall Experience
Review from Debra M (Wife of Resident) published on 24 August 2026 Submitted via Postal Review Card•
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Review from Alan M (Respite Resident) published on 21 August 2026 Submitted via Website•
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Review from C G (Mother of Resident) published on 25 June 2026 Submitted via Postal Review Card•
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Review from Marcia H (Daughter of Resident) published on 22 May 2026 Submitted via Website•
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Review from Janet T (Resident / Service User) published on 14 April 2026 Submitted via Postal Review Card•
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Review from L I (Grandson of Resident) published on 12 April 2026 Submitted via Postal Review Card•
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Review from Hayley B (Daughter of Resident) published on 12 March 2026 Submitted via Postal Review Card•
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Review from Jennifer C (Friend of Resident) published on 5 March 2026 Submitted via Postal Review Card•
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Review from Charles A (Respite Resident) published on 21 November 2025 Submitted via Postal Review Card•
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Review from J H (Daughter of Resident) published on 25 June 2025 Submitted via Postal Review Card•
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Review from H R (Mother of Resident) published on 6 June 2025 Submitted via Postal Review Card•
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Review from Philip B (Husband of Resident) published on 3 June 2025 Submitted via Website•
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Review from B H (Respite Resident) published on 7 April 2025 Submitted via Postal Review Card•
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Review from Sally S (Wife of Resident) published on 28 February 2025 Submitted via Postal Review Card•
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Review from Angela S (Respite Resident) published on 28 January 2025 Submitted via Postal Review Card•
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Review from Gary O (Son of Resident) published on 14 January 2025 Submitted via Postal Review Card•
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Review from Natalie C (Respite Resident) published on 13 January 2025 Submitted via Website•
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Review from Marilyn W (Daughter of Resident) published on 2 January 2025 Submitted via Postal Review Card•
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Review from G C (Mother of Resident) published on 16 December 2024 Submitted via Postal Review Card•
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 October 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Marbrook Centre.

Upcoming Events

There are no upcoming events for The Marbrook Centre.

Awards / Recognitions (7)

Accreditations

Gold Standards Framework (GSF)

Meet the Team (9)

Tracy Haddock
Tracy HaddockJob Title Acting General ManagerJoined 2016

I’m a registered nurse and bring a wealth of experience in nursing management, service development and specialist palliative care.

Likes: Spending time with friends and family

Dislikes: Spiders and snakes

Magdalena Swallow
Magdalena SwallowJob Title Clinical Service ManagerJoined 2018
Emily Hart
Emily HartJob Title Service ManagerJoined 2019
Lisa Riches
Lisa RichesJob Title Clinical Service ManagerJoined 2016

After qualifying as a nurse in 1999, I worked in Critical Care before starting at Marbrook as a Senior nurse in 2016. I am passionate about providing the best care experience for our residents at Marbrook.

Stephen Kirker MD FRCP FRCPI
Stephen Kirker MD FRCP FRCPIJob Title Consultant in Rehabilitation MedicineJoined 2016

I bring twenty years of experience providing medical input to rehabilitation Multi-Disciplinary Teams, treating people with neurological disabilities and limb loss.

David Whitten
David WhittenJob Title Therapy LeadJoined 2016
Lesa McAnulty
Lesa McAnultyJob Title Chief Operating OfficerJoined 2016
Robert Myers
Robert MyersJob Title Head of Care PathwaysJoined 2016

I have lots of experience of building new services and care partnerships in the NHS, Charity and Private sectors. My role is to enable all those who could benefit from our rehabilitation skills, a clear care pathway to us.

Aileen Warnes
Aileen WarnesJob Title Head of Quality and ComplianceJoined 2017

Frequently Asked Questions about The Marbrook Centre

What types of Care is The Marbrook Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Marbrook Centre have?

There are 82 Single Rooms.

What are the Facilities & Services at The Marbrook Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Marbrook Centre to the centre of St Neots?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Marbrook Centre to verify any information. View our terms and conditions. The Marbrook Centre has an Enhanced Service -what an Enhanced Service includes.