Marbrook is a truly wonderful place, full of professional caring peopleMartin M(Father of Resident/Service User)
Mum considers this to be her home now and seems very happy hereT W(Daughter of Resident/Service User)
The food is amazing, and the cakes! What can I say, be prepared to put a few pounds on in weightJackie P(Wife of Resident/Service User)
Marbrook is a truly wonderful place, full of professional caring peopleMartin M(Father of Resident/Service User)
Mum considers this to be her home now and seems very happy hereT W(Daughter of Resident/Service User)
The food is amazing, and the cakes! What can I say, be prepared to put a few pounds on in weightJackie P(Wife of Resident/Service User)
The Marbrook is a specialist provider of complex nursing services. It delivers 24-hour nursing and therapy for adults with complex and long term conditions, which include:
• Stroke
• Acquired and traumatic brain injury
• Dementia (including early onset)
• Spinal Cord injury
• Multiple Sclerosis (MS)
• Motor Neuron Disease (MND).
Its ethos is competence, choice and compassion; providing the best care for people living with life-changing conditions.
Its building benefits from ensuite wet rooms to all bedrooms, nine rehabilitation kitchens, a...
Care Provided by The Marbrook Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 82 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact The Marbrook Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Marbrook Ltd
- Private Owned
Person in charge
- Tracy Haddock (General Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (82)
- Single Rooms with ensuite Wet Room (82)
Parking
- Free onsite parking
The Marbrook Centre Reviews (152)
The Marbrook Centre has a Review Score of 9.8 (9.837) out of 10, based on 25 reviews in the last 2 years.
Over all time The Marbrook Centre has 152 reviews.
I suffered a stroke at home on 10th March. I was admitted to hospital and stayed for 10 uneventful days. I was then transferred to Marbrook; what a difference. I was greeted cordially and then (enjoyed/endured) 6 fruitful weeks towards recovery. Skillful, yet demanding, physio team. Care workers, both day and night shift, care, kindness and bonhomie, also cleaners, laundry staff, chef and drug dispensers all learnt one's name and offered encouragement at every step or sign of improvement. A truly great team without appearing to have a boss. Obviously training, coaching and discipline must go on without interrupting residents' safety and goodwill.
Very well looked after at a very high standard and a very prompt rehabilitation programme, etc, food etc very nice.
Excellent service received over the 3 weeks my husband spent recovering from his illness. The staff was friendly and helpful and the physios and occupational health workers helped considerably to bring my husband to a level where he could walk by himself.
Mum has been very well looked after at The Marbrook and has been very demanding at times. The staff have not complained once nothing is too much trouble for them.
Physio and OT staff were excellent and enabled me to meet the goals I had set. Reception staff were very friendly and helpful. The catering and care staff were helpful also and the food was second to none.
A place where you are always made to feel welcome.
I am so grateful my husband was accepted for treatment at Marbrook! The progress he has made since he arrived is wonderful, I cannot speak highly enough of the entire staff who work here. They are very professional with the resident's wellbeing uppermost in all aspects of their care. Not only that they also take the time to care about the families and the effect the related illness has on them too! There is not one person, from housekeeping through to the facility manager that doesn’t take the time to speak to you and ask how you are! The food is amazing, and the cakes! What can I say, be prepared to put a few pounds on in weight! I would recommend this facility to anyone for the best possible chance of recovery. Thank you just isn’t enough!
Mum feels totally at home, she is happy and feels safe. The support and care provided by all the team at Marlbrook; is exceptional. I would recommend the facility, staff and care, to anyone looking for the services and care they can provide.
My partner came to Marbrook following a long hospital stay. The rehab centre is wonderful - the care and attention he receives; is excellent. I cannot fault a thing. The staff goes above and beyond. He has come such a long way in the short amount of time he has been there.
Mum is very comfortable, feels safe and at home in Marbrook - the team are very friendly and show genuine care all the time. Christmas dinner was something else and Mum had a wonderful time. Very hard to find any fault.
All the needs residents require are met without any hesitation, it's an excellent centre.
The whole staff and volunteers were excellent and extremely helpful. The treatment I was prescribed and issued with was spot on, and in the end, helped in my recovery and eventual discharge back to my life.
This is the best rehab centre I have ever been in, clean and tidy and all you would need. The staff are great and the physios are very good too. There could be a bit more for the residents to do during the day, as there is a lot of sitting around the menu per week had too much pasta and bread but not bad food, pretty good.
The Marbrook is a lovely, welcoming environment with great facilities. The very professional therapy team are brilliant and also gave kind and invaluable support to me and my family. Despite being overstretched at times, the care staff considerate and respectful.
First visit. Very friendly and helpful welcome. Positive atmosphere and clean and well-designed bedrooms/surrounding areas.
Over the past 9 months as a family we have really struggled to find somewhere suitable for Mum and her needs. When I first came to visit her at the Marbrook I was gobsmacked to see how happy she was and what a weight off our shoulders to know that mum is happy and content in her new home. I can’t thank everyone at Marbrook enough for giving my family and myself peace of mind. Times spent with mum are enjoyable and full of memories! A member of staff on reception is amazing, nothing is too much to ask. Thank you all so much!
I came to Marbrook on the 20-8-2019, after spending 3 months in 2 different hospitals, recovering from an awake craniotomy operation, but unfortunately contracted a brain infection, which left me with virtually zero mobility and cognitive issues, which in my stay at the Marbrook of approximately 12 weeks, have advanced my mobility. I am able to walk with a frame and hold conversation once again thanks to the staff at Marbrook. For which myself and partner will be eternally grateful.
The care my daughter receives is exemplary. The relationship between residents, care staff and nurses is so pleasing. My daughter looks upon the staff as her friends, she's safe and happy at Marbrook. The reception and administrative staff are welcoming and efficient.
Marbrook has been fantastic, highly recommend. The care was amazing. Lovely rooms. Nothing was ever too much to ask for.
I must say the 2 ladies on reception are just the best. I shall miss them so much. Lots of love to all at Marbrook.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 October 2025Requires improvement
- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Marbrook Centre.
There are no upcoming events for The Marbrook Centre.
Awards / Recognitions (7)
- 29 Jun 2021Recipient: The Marbrook Centre
- 27 Jun 2019Recipient: The Marbrook Centre
- 17 May 2019Recipient: The Marbrook Centre
Meet the Team (9)
I’m a registered nurse and bring a wealth of experience in nursing management, service development and specialist palliative care.
Likes: Spending time with friends and family
Dislikes: Spiders and snakes
Having worked in the care sector as a registered nurse for over 14 years, I have gained experience in numerous nursing homes including a primary care setting.
I am extremely passionate about delivering high standards of care to residents living with a long term neurological condition, a spinal cord injury or dementia.
Leading by example with a hands-on approach, I aspire to demonstrate great skill and compassion with residents whilst exemplifying integrity with my team.
I started my career in health and social care at the tender age of 17 and have since worked in a range of settings including supporting those living with dementia, mental health issues, neurological impairments, autism and learning disabilities. Person-centred care is at the heart of all that I do and I’m passionate about my team promoting quality of life for all residents here at The Marbrook Centre. I know that there is no single approach that is the right way for every individual, I firmly believe in the ethos ‘no decision about me, without me’ and I embed this into the core of any decisions made.
After qualifying as a nurse in 1999, I worked in Critical Care before starting at Marbrook as a Senior nurse in 2016. I am passionate about providing the best care experience for our residents at Marbrook.
I bring twenty years of experience providing medical input to rehabilitation Multi-Disciplinary Teams, treating people with neurological disabilities and limb loss.
Being able to play a role in improving someone’s quality of life is why I love my job.
I qualified as a physiotherapist in 2007 and since then have worked in a variety of settings including large teaching hospital and a specialist rehabilitation center.
I enjoy building relationships with individuals and their families and really getting to know the person, what is important to them and what it is that they want from their rehab here at Marbrook.
My role as the Therapy Lead is to support staff, individuals and their families to ensure the provision of high quality person centered rehabilitation.
I love my job! In a nutshell, I am here to look after everyone and to ensure Team Marbrook has the best tools to do their jobs. So, what are these tools? Well, in the toolbox is good training and support, a nice environment, the best equipment, clear leadership and the remaining space in the toolbox is filled with care and compassion.
I’m a nurse by training, albeit a moderately old one, having qualified in 1985! Since I qualified I have followed the management, rather than the clinical path. I also spent 5 years as a care home inspector in the 90s where I saw the good, the bad and the ugliest of care services!
So, back to why I love my job. I see people every day who have experienced life changing injuries and health challenges. They and their families are truly extraordinary people; their strength, optimism and motivation to be the best they possibly can be, is an amazing thing to share in. This is a constant reminder to me to make every day count, value what I have and not to complain or worry about things I don’t! The icing on the cake is to witness Team Marbrook supporting people on these difficult and challenging journeys with such care and compassion. I am one happy bunny.
I have lots of experience of building new services and care partnerships in the NHS, Charity and Private sectors. My role is to enable all those who could benefit from our rehabilitation skills, a clear care pathway to us.
I have been a qualified nurse for over 20 years. I love supporting individuals to achieve their full potential in life. I am at my happiest knowing that residents are safe and experiencing good quality care. I enjoy working as part of a team and ensuring that systems and processes are in place to allow our residents to flourish.
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