Oak House

It was a difficult time for our family. Mom had deteriorated so rapidly going into hospital and subsequently being transferred to Oak House under the care of the team. The care and attention our mother received were exemplary. The support given to the family in explaining what was happening gave us great reassurance that she was receiving the best care possible, and as the end neared with the family staying through the night, the team supported the family throughout. One member of staff (the little gem), could have been considered as a member of our family in the way he used his experience to get us through the most difficult time. We are indebted to the whole of the Oak House team that gave our mother/grandmother/great-grandmother lasting dignity.

Many thanks.

If you ever need somewhere special for your loved one to go to, this really is the place. A big shout out to Lee for keeping us all going.

Thank you all and bless you.

Thank you so much to all the staff all of you are amazing.

A great place. if you need somewhere for your loved ones to be cared for then you will not be disappointed.

My mother could not have been looked after any better anywhere else this care home gave 24-hour care to my mother the staff were brilliant and they made everybody welcome. It was like a family home all the Hill family cannot thank all the staff for looking after Mom.

Where to start with this amazing safe haven of a place! I could not think of a better place for my beautiful nan to have spent her last days! Owners are nothing but superheroes! Equipped a room to accommodate my nans needs so she could leave hospital, to giving her 24-hour care, nothing was too much for them, they were there every hour of the day! All the carers are just amazing, so kind and thoughtful! Special thanks to the staff and manager. Not only did they treat my nan like the queen she is, they supported us family members through a very tough time, working over their contracted hours to ensure nan and we were ok! It wasn't like visiting a care facility, it was like visiting a big happy home, all the residents looked so happy and content there, the house is spotless and so homely. Please continue doing the fantastic job you are doing! From the bottom of our hearts - thank you! We will always remember what you did for us!

I would recommend Oak House care home. My sister has Down's Syndrome and is very happy to attend for respite. The staff are wonderful and caring, the manager goes out his way to make sure she gets the right kind of care. I can go on holiday and have no worries. Now I've found this care home, I wouldn't know what to do without you.

I cannot recommend them enough for the first time in years I can see hope, not fear for my brothers future and for that I'm grateful.

Absolutely cannot fault the care that these men give to my uncle. He has dementia and challenging behaviour and these people know how to control the situation. They sit down and listen to what the users have to say. The food is lovely and they also give the relatives a drink for not only the service user but their family as well. The manager who runs the house is very friendly and will go out of his way to do what is needed from the family as well as the person staying at the house. Nothing is ever too much trouble. I would recommend this place to anyone who needs to go into full-time care especially those with challenging behaviour.