Care Provided by Oak House
Primary Care Categories
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 4 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Oak House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Just Us Care Ltd
- Private Owned
Person in charge
- Nicola Worton (Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
Room Information
- Single Rooms (4)
Are you the Owner/Manager of Oak House?View your Advertising Options
Oak House Reviews (11)
Over all time Oak House has 11 reviews.
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Overall Experience
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Review from M F (Daughter of Resident) published on 5 July 2022 Submitted via Website•
Overall Experience
It was a difficult time for our family. Mom had deteriorated so rapidly going into hospital and subsequently being transferred to Oak House under the care of the team. The care and attention our mother received were exemplary. The support given to the family in explaining what was happening gave us great reassurance that she was receiving the best care possible, and as the end neared with the family staying through the night, the team supported the family throughout. One member of staff (the little gem), could have been considered as a member of our family in the way he used his experience to get us through the most difficult time. We are indebted to the whole of the Oak House team that gave our mother/grandmother/great-grandmother lasting dignity.
↩Reply from Adam Brinton williams, Director of care at Oak House
Thank you so much for taking the time to publish this review. It is so heartwarming to read and to know you felt so supported through such a difficult time.I keep saying it, and I’ll say it a million times more, it was a true privilege to have been given so much trust to look after such a...
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Review from S H (Grandson of Resident) published on 27 June 2022 Submitted via Website•
Overall Experience
Everyone at the care home where great welcoming and compassionate during my Nans stay .
They made what was a different time for the whole family earlier knowing that my nan was never on her own.
We are all thankful for the staff's support and love shown throughout our visits and to the care of my nan.
They made what was a different time for the whole family earlier knowing that my nan was never on her own.
We are all thankful for the staff's support and love shown throughout our visits and to the care of my nan.
Many thanks.
↩Reply from Adam Brinton-williams, Director of care at Oak House
Thank you so much for your review we are so grateful to you and your kind family for taking the time out to provide us with a review as you can imagine word of mouth and reviews help us to help more families in needWe’re so humbled and honoured to have been able to help with your nan in her final...
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Review from Lorraine H (Relative of Resident) published on 27 June 2022 Submitted via Website•
Overall Experience
I can't recommend this care home enough. The owners took it upon themselves to take on our very poorly Nan to nurse her during her last weeks of life. The staff at Oak House worked around the clock to make sure she was lovingly cared for. We were also treated with such kindness and it was like we were a part of their big happy family.
The staff couldn't do enough for us.
The professionalism and the way they dealt with the passing of our Nan was truly remarkable, their attention to detail and always thinking two steps ahead.
Special mention to the one staff member, what a little gem he is, and an absolute credit to Oak House. He spent extra time at the home outside his working hours to sit with Nan, together with the owners.
Also Thank you to two staff members for being there for us too, and the rest of the team, each and every one of you are amazing.
The staff couldn't do enough for us.
The professionalism and the way they dealt with the passing of our Nan was truly remarkable, their attention to detail and always thinking two steps ahead.
Special mention to the one staff member, what a little gem he is, and an absolute credit to Oak House. He spent extra time at the home outside his working hours to sit with Nan, together with the owners.
Also Thank you to two staff members for being there for us too, and the rest of the team, each and every one of you are amazing.
If you ever need somewhere special for your loved one to go to, this really is the place. A big shout out to Lee for keeping us all going.
↩Reply from Adam Brinton-williams, Director of care at Oak House
I don’t know what to say to this review it is beautiful and so heart warming.The staff most certainly went above and beyond our normal expectations and did so with such care and compassion stayed over contractual hours and took it in turns with owners and managers to choose to remain ever present...
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Review from Lee H (Grandson of Resident) published on 27 June 2022 Submitted via Website•
Overall Experience
I don't post much, however I have to say the team that make up this care facility are truly great, thoughtful and sincere.
They supported all of our family during the passing of our dear Nan till the very last minute.
Such kind people and to be honoured by us all.
They supported all of our family during the passing of our dear Nan till the very last minute.
Such kind people and to be honoured by us all.
Thank you all and bless you.
↩Reply from Adam Brinton-williams, Director of care at Oak House
Thank you very much for your review I’m very glad you did choose to post on this occasion it really does help us to help more families as they will be able to see real reviews from real families and showcase the work and dedication we provide each and every day You are more than welcome to visit us anytime you will always remain a member of the family now.
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Review from Jordan H (Great-grandson of Resident) published on 27 June 2022 Submitted via Website•
Overall Experience
My great grandmother spent her last few weeks at this beautiful care home.
I couldn't have chosen a better care home for her, and would recommend the home to anyone.
The staff were all so loving and caring towards my great Grandma and we're so respectful.
We were also treated so well and could visit any time we needed too, which is what we needed to fit in with our jobs.
I couldn't have chosen a better care home for her, and would recommend the home to anyone.
The staff were all so loving and caring towards my great Grandma and we're so respectful.
We were also treated so well and could visit any time we needed too, which is what we needed to fit in with our jobs.
Thank you so much to all the staff all of you are amazing.
↩Reply from Adam Brinton- williams, Director of care at Oak House
Wow, what a review thank you so much our staff are all so overwhelmed with the lovely words written as are we it really was a privilege to have been trusted enough to meet the care needs of your great-grandma and we’re so glad you all feel we did this well Please visit us anytime you would be most welcome.
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Review from Rhys H (Great-grandson of Resident) published on 27 June 2022 Submitted via Website•
Overall Experience
What a wonderful care home this was for my Great Grandmother who was tenderly cared for, was a hard time for all our family as our great grandmother was here for her last few weeks of her life, and passed away at the home.
The carers would sit with her whilst we were at work and we were welcomed into the home from day one.
The carers would sit with her whilst we were at work and we were welcomed into the home from day one.
A great place. if you need somewhere for your loved ones to be cared for then you will not be disappointed.
↩Reply from Adam Brinton-williams, Director of care at Oak House
Thank you so much for your truly beautiful words it really does make me proud of what we achieve each day It was our absolute pleasure and honour to have been trusted enough to look after and care for your Great nan and she really was great.
You are more than welcome to visit us anytime.
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Review from John H (Mother of Resident) published on 21 June 2022 Submitted via Website•
Overall Experience
My mother could not have been looked after any better anywhere else this care home gave 24-hour care to my mother the staff were brilliant and they made everybody welcome. It was like a family home all the Hill family cannot thank all the staff for looking after Mom.
↩Reply from Nicola Worton, Registered Manager at Oak House
Thank you so much for your lovely review it was our absolute pleasure to be given your trust to care for your mother in her final journey.Please feel free to visit us anytime.
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Review from L H (Granddaughter of Resident) published on 21 June 2022 Submitted via Website•
Overall Experience
Where to start with this amazing safe haven of a place! I could not think of a better place for my beautiful nan to have spent her last days! Owners are nothing but superheroes! Equipped a room to accommodate my nans needs so she could leave hospital, to giving her 24-hour care, nothing was too much for them, they were there every hour of the day! All the carers are just amazing, so kind and thoughtful! Special thanks to the staff and manager. Not only did they treat my nan like the queen she is, they supported us family members through a very tough time, working over their contracted hours to ensure nan and we were ok! It wasn't like visiting a care facility, it was like visiting a big happy home, all the residents looked so happy and content there, the house is spotless and so homely. Please continue doing the fantastic job you are doing! From the bottom of our hearts - thank you! We will always remember what you did for us!
↩Reply from Adam Brinton-Williams, Director at Oak House
Thank you, your words are very kind.We pride ourselves in the standards that we expect so that everybody who we are fortunate enough to provide our services to gets only the best.
The team at Oak House work very hard ensuring that they remain at that high standard so it is lovely that you have taken the time to recognise this.
Feel free to visit us anytime you will be most welcome
Thank you!
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Review from Diane H (Sister of Resident) published on 28 July 2017 Submitted via Website•
Overall Experience
I would recommend Oak House care home. My sister has Down's Syndrome and is very happy to attend for respite. The staff are wonderful and caring, the manager goes out his way to make sure she gets the right kind of care. I can go on holiday and have no worries. Now I've found this care home, I wouldn't know what to do without you.
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Review from Tracy S (Sister of Resident) published on 16 May 2017 Submitted via Website•
Overall Experience
My brother has been a resident here for a few weeks now and I cannot recommend them enough.
He is a vulnerable adult who had been exploited by others and was generally struggling with life.
It breaks my heart to admit it but he was a broken man.
The support he has received has been amazing. They are slowly building him back again and it's amazing to see. For the first time in years, he is happy, settled and safe.
The manager and the team assist with everything, from liaising with social services (a godsend as I live so far away) to helping my brother learn the basics of taking care of himself.
They're always there to talk if you need anything and very knowledgeable, but most of all, they really do care. You can see it clearly that the residents aren't just residents, they have a great relationship with them and are so close, they're practically an extension of our family.
He is a vulnerable adult who had been exploited by others and was generally struggling with life.
It breaks my heart to admit it but he was a broken man.
The support he has received has been amazing. They are slowly building him back again and it's amazing to see. For the first time in years, he is happy, settled and safe.
The manager and the team assist with everything, from liaising with social services (a godsend as I live so far away) to helping my brother learn the basics of taking care of himself.
They're always there to talk if you need anything and very knowledgeable, but most of all, they really do care. You can see it clearly that the residents aren't just residents, they have a great relationship with them and are so close, they're practically an extension of our family.
I cannot recommend them enough for the first time in years I can see hope, not fear for my brothers future and for that I'm grateful.
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Review from Laura-Jess (Niece of Resident) published on 8 December 2016 Submitted via Website•
Overall Experience
Absolutely cannot fault the care that these men give to my uncle. He has dementia and challenging behaviour and these people know how to control the situation. They sit down and listen to what the users have to say. The food is lovely and they also give the relatives a drink for not only the service user but their family as well. The manager who runs the house is very friendly and will go out of his way to do what is needed from the family as well as the person staying at the house. Nothing is ever too much trouble. I would recommend this place to anyone who needs to go into full-time care especially those with challenging behaviour.
↩Reply from Dominic Brinton-Williams, Responsible Individual at Oak House
Hi Laura,Thank you for your kind words. It means a lot to us, not only as providers but also as individuals to know that we are providing a good service to your uncle. We strive every day and will continue to ensure that the care we provide to our service users is nothing short of excellence. I...
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 January 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Oak House
What types of Care is Oak House registered for?
Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oak House have?
There are 4 Single Rooms.
What are the Facilities & Services at Oak House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oak House to the centre of Dudley?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak House to verify any information. View our terms and conditions. Oak House has a Basic Service -more info.